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The Cheesecake Factory

4.2

8030 Renaissance Pkwy
Durham, NC 27713
Phone: (919) 206-4082
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The Cheesecake Factory

Google Reviews

Photo of Meagan Woods Meagan Woods
Aug 9, 2019 5

The greatest place in the world! Loved absolutely everything about their menu. I go with family and we all try different plates and try everything from each. Have yet to find anything I don't like. Their dessert menu is outstanding and each cheesecake we have tried has only gotten better and better. My favorite place to be with family!

Photo of Maureen Blackwell Maureen Blackwell
Jul 31, 2019 4

The food was good but service was very slow. The orders were taken promptly and with the food right in front of the customer, it should not have taken fifteen minutes to get our 'cake.' I did notice orders from seated customers were being taken to the same area as our 'to go' orders. Another system might help. Yet, what we ordered was satisfactory!

Photo of Nick Lampros Nick Lampros
Jul 17, 2019 4

Enough choices to make the kids and the adults happy (in fact, the menu is almost too big). Big portions. Tasty dishes (for a chain restaurant). Excellent service. And, of course, huge slices of delicious cheesecake. Overall, a fine choice for a family.

Photo of Mary Ann Cangialosi Mary Ann Cangialosi
Jun 11, 2019 5

First of all, I'm a cheesecake junkie:)) So if you love cheesecake, they have a HUGE selection of different kinds as you can see in the bakery and in their cheesecake menu. It's worth the price for what you get... about $8 a slice and under $60 for a 10" cheesecake. I just recently brought home a whole cheesecake for my birthday and it was unforgettable!! Their regular menu is enormous as well and everything I've had over the years is awesome. The food isn't diet food by any means, it's fairly rich, but great when you want to spoil yourself. It's usually very crowded, but they have a nice bar with great drinks. Yes, it's a commercialized chain, but it's a fun atmosphere and offers a diverse menu. Lastly, the service has always been outstanding. And PS... If you're design-oriented, you'll notice the interior is intended to look like 'all things cheesecake' :))

Photo of Caitlin Beheler Caitlin Beheler
May 22, 2019 5

My friends and I love this location! The staff is super duper friendly and really wonderful! The food is always delicious, expect when I got stone cold mash potatoes! However our waiter, Greg, fixed it and it was totally fine! :) He was really nice, hopefully we will get him again!The cheesecake is AMAZING!

Photo of john lara john lara
Jun 3, 2019 4

Restaurant looks great at night!It was still busy when I went in to order a slice to go. Was told they were closed but they still were serving guests drinks? I get not wanting people to dine in when you’re trying to close but turning down a customer getting some cheesecake to go at the Cheesecake Factory.......?Edit: Thanks for the timely reply. It’s nice seeing management does pay attention to the customers, I adjusted the score and look forward to bumping it up to five on the next visit.

Photo of Brock Blanks Brock Blanks
Jun 8, 2019 5

Great service. Was told there would be a wait of 50 minutes. It was more like 30 minutes. The staff were friendly and recommended favorite dishes. Egg Roll Sampler was a great choice and the Vanilla Bean Cheesecake w/Strawberries was delicious!

Photo of TheScreaminTiger TheScreaminTiger
May 31, 2019 5

So much variety of food, and it's ALL delicious! Oh, don't forget the cheesecake!I'm going to be perfectly honest, the prices are a little higher than a restaurant that rhymes with Snapplebee's, but you get what you pay for, and the portions are much larger!You're not just paying for the delicious food, you're also paying for the atmosphere and service. Did I mention the menu has anything anyone would want and the portions are large?Go take your significant other for a date here, she won't be disappointed!

Photo of Melanie Woods Melanie Woods
Jun 26, 2019 5

We came here after our grand daughter graduated high school. There were 21 of us. We got seated right away. Two waiters waited our tables. The two gentleman were very good at what they do. Food came out fast and was excellent as always.

Photo of Gal Afik Gal Afik
Jul 3, 2019 4

My wife and I ate here for lunch on a Tuesday afternoon and were pleasantly surprised by the quality of the food. However, I ordered the combination lunch with the Shrimp Scampi and Steak Diane and received three large shrimp and 3 steak medallions. The only issue was a distinct lack of pasta. I could have sworn that shrimp scampi was a pasta dish with added shrimp. The waiter, who was wonderful otherwise, informed us that the combination meals do not come with pasta, even though that is listed no where on our menu, and graciously added a side of pasta to our meal at no extra cost. The food was delicious, otherwise, and we had a quite enjoyable experience. Since your menu is enormous and you can't expect your staff to know every intricacy, please update your menu to reflect your dishes' contents!