Jay at this Starbucks is great. He brought me a water without me asking. He has great customer service skills and works hard. He was going above and beyond cleaning and helping out customers and other employees.
Aug 1, 2019
Love Love Love this Starbucks! Friendly people and they always get my complex order right! ☺
Jul 14, 2019
My peaceful getaway spot, I and my wife tell people that we are at THE OFFICE, that is our nickname for this location. That title has spread all through the family.
Sep 24, 2019
The Starbucks on Roxboro Rd near North Duke Mall is amazing. Always great service and products.
Sep 8, 2019
Employees are overdistracted and got my order wrong 2 times in a row. On the third time it was Perfect.
Nov 7, 2019
I tend to either come early in the day or late in the evening to do work - but over the last six months its difficult to even work here. Either the staff is oddly loud, talking with each other or the music is too loud (especially in the evenings). It's a bummer because in the past it's been a great place to work. I've been coming to this Starbucks for four years and it's changed a lot. The interior seating options have improved, but I think it's been a shift in the staff and management. Also, not all the Partners charge you correctly - I've been overcharged and undercharged and have lost points on my app multiple times because they rung up my purchase incorrectly. It's just a bummer. I miss when Roxboro and Guess Road Starbucks were warm, quiet places to work and hang out.
Jun 30, 2019
Good service but only giving 3 stars since food is WAYYY overpriced and price of grilled cheese sandwich went up 20 cents. I am not a rich guy and work a low paying job so I can't keep coming here with these high prices. I just can't afford it anymore. I will still come here for bottled water or milk which is reasonably priced but the sandwiches and coffee are way overpriced (I don't drink coffee by the way). My recommendation is to lower prices and make it more competitive for those on a budget and not just for the upper class. I work across the street but I will probably rather go to Taco Bell/Jersey Mike's for lunch since the prices at Starbucks is too high.
Jun 28, 2019
Loved my caramel frap! Made to perfection.
May 21, 2019
Love this location..Have gone every single day since they opened..the crew Rusty Elijah Alex Felicia and all the others are truly amazing they start your day with a smile Americano extra heavy cream sugar free vanilla and light ice yummy✅
Mar 4, 2019
Crystal is absolutely amazing. I stopped in this morning, like most Sundays, and Crystal took my order in the drive thru. From her welcoming to the great tasting beverage she went above and beyond. Crystal got my early Sunday morning off to a great start. See you soon SB.
Jun 8, 2019
Order had to be remade tried to give me cup full of whip cream, counter dirty. Help was not friendly. Always out of strawberry refresher no matter what day of the week you visit this particular Starbucks one on Horton road is better but they are very slow
Jun 12, 2019
I stop here often on the way to work. Michael, Caitie, and their team are rockstars. Today, I watched as they juggled the drive-thru, counter, mobile orders, and one customer who ordered at least 10 different custom drinks. Not only did they make everything quickly, efficiently, and correctly, but they were friendly and apologized for the wait (which wasn't long at all). Definitely recommend! ☕
Apr 8, 2019
One of the best Starbucks locations that I have ever visited. Everyone was friendly, helpful, and committed to customer service.