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Starbucks

4.3

5319 New Hope Commons Dr
Durham, NC 27707
Phone: (919) 493-2471
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Google Reviews

Photo of Rafael Gonzalez Rafael Gonzalez
Aug 4, 2019 5

This is the first time anyone ever bothers to spell my name correctly. Store is not too spacious, however the environment emits a very positive and radiant vibe. Will definitely visit again.

Photo of howdyratzlaff . howdyratzlaff .
Aug 7, 2019 4

Starbucks is ok. I'd suggest checking your local shops before a chain. For a treat, look up recipes online for the cereal Starbucks drinks. (Fruity Pebbles is my favorite) have them make the recipe.

Photo of Red Panda tube Red Panda tube
Sep 27, 2019 5

Servers were very nice. Got my order in no time. Would recommend

Photo of Jessica H. Jessica H.
Sep 9, 2019 3

Drinks and food are fresh, but the employees and don't greet you when you walk in. They were out of carryout trays the past couple of times we went, and despite having about ten drinks each time, nobody apologized or offered to help us carry the drinks to the car. Drinks are made quickly, but the staff could be more helpful and friendly.

Photo of Marta Avery Marta Avery
Oct 20, 2019 5

Love me some star bucks. Love the drinks

Photo of Aaron Bernstein Aaron Bernstein
Oct 16, 2019 5

Absolutely fantastic customer service. Also when I was there for only about 5 minutes I saw each employee wash their hands. That's gives me a real good feeling about the sanitation of the establishment.

Photo of Kathleen Charli Hibbert Kathleen Charli Hibbert
Nov 11, 2019 5

Always make my drink right! And ALWAYS have great attitudes.

Photo of Carol Edenton Carol Edenton
Nov 17, 2019 4

Real community feel. Cool bar counter near the baristas!

Photo of Tori Nojd Tori Nojd
Feb 1, 2020 3

Miss comfy chairs, this site had tables and a counter that you could work at but none of the comfy chairs to just sit and relax.

Photo of Amy Frye Amy Frye
Mar 6, 2020 5

Always polite and competent staff. Not once have I gotten any order wrong here. And my drink is special order.

Photo of Chris Bradsher Chris Bradsher
Jan 31, 2018 5

The best Starbucks I've been to in a while in terms of both customer service and interior

Photo of Dvadnie Satterwhite Dvadnie Satterwhite
Mar 2, 2020 4

Fast and friendly service. But they messed up my order. So be sure to check it before you leave.

Photo of Eliza Villatoro Eliza Villatoro
Aug 2, 2020 5

This place is unique, nice and clean. I came to this place two weeks ago and the service was fast and staff was friendly.

Photo of Tiffany Ray Tiffany Ray
Aug 13, 2020 5

Sam, Devon, and Devon are great. I'll miss my morning egg bites and beverage. Thanks for taking the time to remember my name. I'll definitely comeback when I'm in the area.

Photo of FABIANA MILLAN FABIANA MILLAN
Aug 18, 2020 5

Love this place customer service is fantastic service is super fast and staff are super friendly they call you by your name!!!

Photo of Suci Farahdilla Suci Farahdilla
Sep 7, 2020 5

Loving the Matcha Green Tea cream Frappuccino so much that I need to come frequently😆 Salted Caramel Frappuccino they offers for Fall also taste so good. The staffs are nice and helpful. The store is clean.

Photo of Ashley Fuhrer Ashley Fuhrer
Sep 16, 2020 5

Judy was fantastic! So patient when I had app issues. She was a joy.

Photo of Brittany Larsen Brittany Larsen
Sep 30, 2020 5

I cannot begin to say what an amazing experience I had yesterday and today from this store. Yesterday (completely my fault) I messed up the order and sent it to this store they were super accommodating. Then I had an emergency and couldn't pick it up. The manager Amber was so nice and even let me order a different drink.

Photo of Sarah Brown Sarah Brown
Oct 2, 2020 5

I frequented this Starbucks 3-5 days a week when I lived nearby. After a couple of weeks, the staff would greet me by name and proactively have everything ready to hand to me when I got to the store (I mobile ordered). I never, or rarely, encountered delays and can’t remember one time when they got my drink wrong. Kudos to this location and staff for giving me the experience of a local coffee shop while also maintaining the efficiency expected at a Starbucks!

Photo of Laura Stout Laura Stout
Oct 6, 2020 5

Friendly, efficient barista. Quick service. Easy parking.

Photo of Angela Cotton Angela Cotton
Dec 9, 2020 5

This is my favorite Starbucks! Everyone is so pleasant all the time. Tonight my barista, Judy, suggested that I try the Toasted White Mocha and it absolutely changed my life! Thanks y’all!

Photo of Doug Rupert Doug Rupert
Dec 18, 2020 5

Best Starbucks in the area. Friendly, fast, and staff bend over backwards to get to know you. There are several Starbucks locations closer to me, but I gladly drive a little farther to visit the Mt. Moriah store.

Photo of Katina Hamilton Katina Hamilton
Dec 16, 2020 5

Great customer service and all the extra work she put into my drink made me feel valued.

Photo of Ashley Roberts Ashley Roberts
Dec 29, 2020 5

This is by far the best Starbucks I’ve visited (and I’ve visited a lot!). The workers are so personable and truly provide a human experience. They’re efficient, prompt and the location is so accessible. I will drive out of the way to visit this specific store!

Photo of Kym Gardner Kym Gardner
Jan 15, 2021 5

This is 'my local Starbucks.' While the quality of Starbucks coffee is pretty uniform from one store to the next, this one particularly stands out to me because of the staff. They are always friendly, polite, and helpful. They seem genuinely interested in making a connection with me as a neighbor, not just a customer.

Photo of Matthew Cloues Matthew Cloues
Jun 4, 2019 4

This is a nice Starbucks that can get busy but is usually pretty efficient getting people in and out. Same coffee and quality you would expect from Starbucks. Parking lot gets busy and can be a bit of a pain. I have seen several people hit the very poorly placed rock on right as you turn into the parking lot (be careful) but thid has become better since they extended the curb. All in all pretty typical Starbucks. No drive thru window.

Photo of Evan Clendening Evan Clendening
Feb 24, 2019 5

As far as I have seen most Starbucks are the same in a good way. Though it was clean in the eating area and in the bathrooms. The people were polite and informative if I have any questions on any special requests I may have. There wouldn't be any reason to not stop here and know that your drink will be correct and you'll get it in a timely manner.

Photo of Krystal Baker Krystal Baker
Apr 26, 2019 5

I love this Starbucks! I go out of my way to get my coffee here. The staff is so awesome and they always make my drink exactly the way I want it. James is my favorite Barista. :)

Photo of Ömer’in Maceraları Ömer’in Maceraları
Feb 24, 2019 5

I really like this place. One of my favorite Starbucks in the area. It’s indoor space is not large though. It is very hard to find a place to sit on rainy days. But overall, really nice place with good, warm and attentive baristas...

Photo of Allyn Gillespie Allyn Gillespie
May 18, 2019 5

I love Starbucks, but this one took a few minutes to finish serving the customers. Love the food & drinks, though!