Sound Pure shipped an amp out to me in record time. Very impressed! Unfortunately I ended up not liking it, but their return process was top notch as well and a very easy process. I will definitely be using their services in the future.
James Bien (Jim)
Apr 10, 2025
5
Very pleased with my purchase. Guitar was accurately described, very well packaged and shipped, and set up great. Communication during the purchasing and shipping process was appreciated and helpful. Nice work Barrett and Sound Pure!
Oded Navon
Mar 21, 2025
5
Excellent team, and great support while I visited in the shop. Many thanks for your patients and assistance with selecting a guitar.
J Y
Mar 7, 2025
5
It's all high end guitars and guitar paraphernalia in here. New or consign, you can't go wrong here. If you like guitars this is your candy store. By appointment only.
jim smithson
Feb 24, 2025
5
I hesitate to write this review because I would like to have all the good deals for myself . But I guess I will.
I found this company on accident just looking for a used microphone.
I got an amazing deal on a great mic. . My next interaction was trading in preamps, I did not want for gear I did. I got a really good price for my used equipment .
I am now addicted to the amazing deals they are giving me on 500 series gear. Do yourself a favor and give them a call.
Happy Chillmore
Feb 24, 2025
5
Awesome store with great customer service. I bought a 4600$ bass guitar online (a USA MTD 530-24) and got an amazing deal on it as well as a quick shipping, very good packing job, and easy transaction. They have a week return policy as well which I won’t be using. 100% would do business with them again. Thanks for getting my dream bass into my studio.
Bruce Hector
Feb 20, 2025
5
I had a first rate experience with Barrett at Sound Pure in buying a beautiful Comins Concert Model! He was very knowledgeable and easy to deal with, and got the guitar out to me in no time! I would not hesitate to shop with them in the future!
Jacob Diehl
Feb 15, 2025
5
This is the first time I'd ordered from Sound Pure. I did not know about them until a search for a product I was looking for returned with Sound Pure availability. Being my first experience, I wasn't sure what to expect. After I placed the order, they contacted me a number of times to keep me up-to-date on the order progress. When I received the product I was totally happy with the condition, and that Sound Pro had describe the product very accurately. Packing and shipping was great as well. After delivery Sound Pure again contacted me to inquire on my satisfaction. I have to say that I was totally pleased with the product and the customer service. I would recommend this company to anyone seeing to buy and will purchase again whenever new needs develop for me.
John Quinn
Feb 14, 2025
5
Please check out Pure Sound if you want a Great Deal and Excellent Customer Service on Used Guitars! I inquired about a guitar they listed. Zak called me, answered all of my questions, gave me price I could nit refuse, and shipped same day! Highly Recommended!
Bill Holman
Feb 14, 2025
5
Rarely in this day and age does one get the kind of personal attention I received buying used equipment from Sound Pure. Ted called shortly after the online purchase to check whether the shipping method was acceptable. After shipping he sent a number of shipping updates and when the equipment was received checked that everything was OK. I would not hesitate buying from Sound Pure in the future.
Charlie Hebert
Jan 28, 2025
5
SP has nothing but high quality great guitars. Staff is helpful, knowledgeable and polite. No pressure tactics whatsoever. Their return policy allows you to try before you buy. Can't go wrong.
Sergio G.
Jan 14, 2025
5
Bought an Eastman acoustic guitar (super high quality), and it was shipped free and reasonably quickly to my state. It came in well packaged and in great condition. Also, Barrett Brooks was super attentive and made sure everything went smoothly from shipping to me receiving it.
Keith VanDusen
Dec 20, 2024
5
Sound Pure is a fantastic high-end guitar shop. I was initially hesitant about the appointment-only model, but should not have been. Eddie, the guitar specialist, personally knows the builders whose instruments he sells and can tell you all sorts of info about them that you wouldn't find online. He gave me plenty of time to explore a few guitars I was interested in. I definitely got the sense that he cares a lot about the store and products as well as his customer's experience there.
Craig
Dec 16, 2024
5
I just want to give a standing ovation to Jesse and Sound Pure for remarkable customer service and another amazing guitar. I bought my second James Tyler from them years ago and they have come through once again with a fabulous Tom Anderson. If you’re in the market for some high end gear, be sure to check them out. And if they’ve got what you’re after …. Look no further 🎸😊🎸
John Cleary
Dec 14, 2024
5
This company deals in quality stuff as well low end and they give quality service regardless of prices involved. Jesse can provide valuable insider info if you are trying to decide between 2 guitars which 1 to buy. Plus they can sell your stuff and charge a low commission charge. Good place to do business.
Richie Hawley
Nov 29, 2024
5
Sound Pure is an absolute gem of a retail business for anyone in the music world, especially for those of us running classical music studios. Their team is incredibly knowledgeable and always ready to help with everything from selecting the perfect gear to solving technical issues. Ted Gasper, in particular, has been a lifesaver. His expertise and dedication to his craft ensure my studio is always operating at its best. Ted takes the time to understand my specific needs as a classical musician and provides personalized recommendations and top-notch support. I can’t recommend Sound Pure highly enough for their exceptional service and commitment to excellence!
DMitchell
Nov 15, 2024
5
Purchased a used Martin D16e from Sound Pure. Arrived quickly. Plays and sounds great! Planning on using at church and for local gigs. Communication and customer service was outstanding! Try before you buy was very helpful and Barrett was awesome at answering questions. Would buy from Sound Pure again.
Danny Gold
Nov 9, 2024
5
The setup on every instrument I played in the store was impeccable. Wouldn’t hesitate to buy gear from Sound Pure. Was in town visiting friends and had the opportunity to make an appointment to test drive a number of basses they had in stock I’ve never played. Ended up really loving a Fender Jazz Ultra.
Worked with Zak. Everyone was great to talk to.
Seriously can’t say enough about the setup and care of instruments.
Aidan Kilbride
Oct 19, 2024
5
Had a good experience buying from Sound Pure. Everything was easy and seamless. I highly recommend them. They stay in touch with you and keep you updated on the status of your order.
G H
Oct 14, 2024
5
Worked with Ted. Super good service. Wrong price listed on the 500 series module I was looking for. They honored it anyway. Had a loose knob, they got me a new one. Good customer service on the phone to start and continued when we switched to email. Every step of the way I was taken care of swiftly… It was if I was there in person… with buffering and space for life stuff - like a massive hurricane that hit their state. Was skeptical at first, but will definitely purchase from them again. No doubt
Sergio Escalona
Oct 8, 2024
5
I was on the market for a Tom Anderson guitar. When I asked Tom Anderson Guitarworks who their best dealer was in the US, they immediately pointed me to Sound Pure.
Eddie Berman is THE man there! Great knowledge, service, attention to detail and just good friendly vibes all over (and he’s one soulful guitar player too).
Eddie and the team at Sound Pure handled every aspect of my order wonderfully!
Highly recommend SoundPure!
Nikk Dibs
Oct 4, 2024
5
Great company!
Ordered a couple of pieces for my master bus and Jack has been very responsive and helpful throughout the whole process.
There's a hundred places to order pro audio gear. I prefer sticking with a good company with individual customer support such as these guys.
They're very fast and thorough. I'll be sticking with Jack and this company for future purchases
Jeremy Nail
Oct 3, 2024
5
Sound Pure is such a pleasure to do business with. Most of all, Zak and the team there are super nice and responsive. They are great about trading and carry the best stuff around. Look no further if you want to find a great guitar!
Michael Incavo
Sep 27, 2024
5
Jack DeRiso delivered perhaps the best sale and purchase experience I have had in over 15 years of buying and selling pro audio gear. Pricing for my purchase was highly competitive and Jack went above and beyond to make the numbers work for me. Additionally, the trade-in values were quite competitive and the experience was simple and straightforward, even though it was done via shipment and not in person. I could not ask for a better purchasing experience and will be back.
Jay Uomoto
Sep 19, 2024
5
I had great pleasure to work with Barrett Brooks and Sound Pure recently! I purchased a Santa Cruz Model F and Barrett was extremely helpful in advising and sorting out my choice. The guitar is perfect and exactly fit my musical needs. The transaction was easy, was able to trade in toward the purchase and I was offered a very fair price. Barrett's communication was helpful throughout the process, even after I received the guitar! I hope that I'll get a chance to work with Barrett and Sound Pure in the future, they will be my first choice! Thank you for your great service!
notlance1
Sep 17, 2024
5
I worked with Jack and he was excellent. I ordered a microphone that I have be anticipating for years. He special ordered it and kept me informed about the progress. Plus they gave me a good price. What's not to like?
Sergio Escalona
Aug 15, 2024
5
I was on the market for a Tim Anderson guitar. When I asked Tom Anderson Guitarworks who their best dealer was in the US, they immediately pointed me to Sound Pure.
Eddie Berman is THE man there! Great knowledge, service, attention to detail and just good friendly vibes all over (and he’s one soulful guitar player too).
Eddie and the team at Sound Pure handled every aspect of my order wonderfully!
Highly recommend SoundPure!
Michael Smith
May 16, 2024
5
I’d never dealt with this company before but found them on Google with hands-down the best price on a popular channel strip I’d been looking for. They were professional, efficient and responsive from start to finish and made buying from them a great experience. Would definitely recommend and will definitely return.
