Went in today to test drive an acoustic instrument. What a gorgeous store, with beautiful inventory! Wonderful selection of quality inventory (today there was a gleaming National resonator hanging on the wall, shiny as a mirror). And Jeff is SUCH a nice guy. This is a local gem.
Aug 30, 2022
Excellent customer service. Very knowledgeable staff, helpful and friendly. They will do their best to make you happy. Jim Dennis is my go to guy. Love this place. Top quality guitars to choose from. Fast shipping and customer follow up. Just a wonderful experience. I love you Bourgeois guitar….and I got a great deal too.
May 23, 2022
Absolutely fantastic experience! Quick shipping, good prices, responded right away to questions, and great follow up after the sale. Even had a little issues with a piece of gear and they handled it quickly and 100% to my satisfaction. I would recommend this store to anyone…and I’ll be back.
May 18, 2022
Excellent customer service and competitive prices!
I was looking to replace my throne and after tons of research and online shopping, Sound Pure was the only shop that had what I was looking for, at a great price. Although I never needed them, their customer service team seems to be at the ready and more than willing to help you out should you need anything. My order arrived quickly and in perfect condition. If you’re looking for some new gear you can’t go wrong with Sound Pure.
Apr 30, 2022
Great people and great products. Always helpful when I email, call or travel 3 hours to the store. Always willing to listen and help. I can trust that they will do the right thing whether I buy new or used.
Apr 23, 2022
One of the best buying experiences I've ever had. The try before you buy process worked out well as I ended up with what I'd been hoping for. Also, fantastic products offered at fair prices. Jim even made videos and a/b comparisons for me. Great advice and counsel, as well. 5 Stars for sure
Apr 10, 2022
Only THE BEST!!! I ordered a guitar from them and was able to easily reach and discuss all the particulars before and after purchase. Shipping was rocket fast, safely packed and even had a sticker warning to let the guitar acclimate for 24 hours before opening. All in all, a wonderful experience and I will certainly order from them again. Zak was tremendous. Thanks for all the extra effort.
Apr 8, 2022
Great folks to work with. Responsive, fair, prompt, friendly, just amazing customer service all around. And the quality of the instruments is off the charts. I now have two guitars from Sound Pure, and they're my two favorites. Special shout out to Ted Gasper who has been my point of contact there.
Mar 31, 2022
Incredible experience shopping here! I have ordered several things from Sound Pure and each time it has been a great experience. The staff are incredibly knowledgable and super happy to help in any way they can. I personally have worked with Ted a couple of times and appreciate his help each time I call with a question. Do yourself a favor and order from Sound Pure, you'd be hard pressed to find better service paired with such a great inventory anywhere else.