So, my brother in law and I stopped by today as we had been looking at going by sound pure for a long time. I had bought a few guitars from Eddie in the past when I lived in Raleigh and he was at indoor storm, and my BIT had bought from sound pure more recently. We had wanted to ride out for a while, but being an hour and half away with a full family life it’s just hard. Today we finally had that time and once we got there we realized that it was an appointment only place now. Luckily, Eddie was there and wow did he roll out the red carpet. Neither of us were really there to buy today, but we’re looking to just have a day of fun and get caught up on life. None of that bothered Eddie, and I can’t express how great of a job he did showing us around. Sound Pure is amazing and lucky to have him. Best music store experience ever. Will be back before long. Thanks, for taking valuable time and spending with us.
May 3, 2019
Seven stars for the assistance Barry has been giving me with percussion. I have dealt with some of the most regarded music professionals and Barry is unequaled. He is extremely knowledgeable, listening to my needs and coming through with helping me get the sound I want with a fantastic value. Barry understands music and the needs of a musician. Thanks Barry. Gordon Dean
Fred R McKinney
May 3, 2019
Great trade, Zak made the entire process smooth and easy. Having one of their instruments shipped to me to try out and shipping one of my instruments to them for trade-in was effortless! I traded a high quality electric guitar that I was no longer using for a high quality classical guitar that I'm now playing daily and performing regularly on. This was not my first time dealing with Sound Pure, and every time that I've dealt with them I've been very happy with the results.
Jun 3, 2019
Excellent transaction experience working with Barrett Brooks at Sound Pure. Barrett is both knowledgeable and trustworthy. One of the best if not the very best person I have worked with in my 50 plus years playing acoustic guitar. Recommend him highly.
May 17, 2019
Went in to get started setting up a home recording studio and Ted took the time to explain every piece of equipment I would need in detail. Never felt pressured into buying anything and I feel confident that I could walk in there anytime just to ask questions and would still receive phenomenal customer service. I'm thoroughly enjoying my purchases (shout out to Ted for knowing exactly what I needed) and will be a life-long customer!
Oct 11, 2019
Went to Sound Pure for the first time today and was very pleases by the service I received. Jake was great and very friendly. I purchased the Eastman E20d and I must say that guitar is amazing. I have had and played many high end Martin's and none of them come close to the sound and playability of that Eastman and it's more then a couple thousand dollars cheaper. Thanks Sound Pure and I will be back.
Oct 3, 2019
The absolute best in the business. Great products and prices with friendly service. One of the sales reps phoned me after the sale! Speedy service too !
They have my business for sure. Well done!
Oct 19, 2019
Eddie Berman is my hero and expert go-to for all things musical. I have enjoyed a professional relationship with Eddie for over two decades. Honest, humble, hell of a guitar player and seriously - knows more about guitars than anyone I have ever encountered.
Oct 26, 2019
Bought a guitar from Sound Pure with the help of Craig Russo. Craig knew Eastman products very well and was able to answer all my questions in great detail. Craig is very knowledgeable and made buying a guitar a breeze. This was my first experience buying something from Sound Pure; I think they are a great company.
Feb 7, 2020
I took delivery on an Eastman E10SS from Sound Pure today.
Zak Jenkins was awesome!! It was a great experience all around!!
I would recommend this company highly!!
Mar 7, 2020
This is a professional music shop. Very knowledgeable and courteous service. I highly recommend this music store
Oct 22, 2019
Stopped by on a Monday not realizing their Monday hours are by appointment only, but none of that mattered. They welcomed me in and Jake took his time showing me some great guitars that were well within my budget and far less than I was expecting to spend. They were focused on finding the right guitar for my fit and playing style instead of trying to up sell me to a guitar at the upper end of my budget. I’m very pleased with the guitar I took home. Will definitely be back for future purchases, and cannot recommend them enough!
Great place + great people + great products!
Feb 23, 2018
A music store that lives outside the realm of reality. AWESOME inventory, AWESOME people, and AWESOME service.... plus a very chill environment (very important). My experience at Sound Pure warrants a review of immense magnitude, and I could in all actuality make this baby a full page long, but alas I'll just leave you with this. Do yourself a favor and just call, click, or stop by... you definitely won't regret it! P.S If your looking for an awesome acoustic (especially a badass one with a sitka top and mahogany back and sides) contact Barrett. He'll take good care of you and provide you with any info you could possibly need, and you can tell he loves what he does! Cheers!
P.S.S if the Bourgeois in my picture is still their BUY IT, it's a handcrafted Sonic Bomb built to blow your mind.
Oct 12, 2018
Yesterday I received a new Craviotto Solid shell snare drum in Walnut with Inlay after talking to Barry Knain just a few days prior. This was part of SoundPure's "Try It Out" program where you actually try out the gear you're considering purchasing "on approval". He had described the drum's features and its response and tone, had me watch a video and sent me pictures.
Almost needless to say, the drum blew me away immediately. Incredibly beautiful craftsmanship and reeking of aesthetic beauty and quality visually, with an amazing gut and depth of tone along with articulate precision. What a snare drum!
I called Barry back within 30 minutes of trying out the drum and told him to finalize the purchase. AND the price given to me was absolutely phenomenal for a Craviotto like this - a way better than competitive price!
So BIG shout out to Barry Knain! I am one happy guy. SoundPure is the place to go when it comes to drums, cymbals and all gear associated with drumming.
Thanks, Barry! Looking forward to doing business with you again.
- Mark Polis, MD
Jun 17, 2020
An excellent store to buy a great instrument! Craig was super awesome and professional from the emails to the actual trying of the instrument. The store is super professional and everyone their knows their stuff! Spend your money there. It's worth paying a little extra to get the right guitar and have a lifetime of enjoyment.
Jun 16, 2020
Best guitar buying experience ever! Zak is The Man. He’s totally committed to your satisfaction. Great guitar, fast shipping, top notch customer service - I highly recommend!
Jul 2, 2020
They have a great collection of guitars, useful specs and reviews. Craig was great helping me out with a purchase of an Eastman.
Joe De Paolo
Aug 4, 2020
Drum specialist Barry Knain from Sound Pure was extremely helpful in my search for a snare drum. When I told him what I was looking for in a drum, his expert advice was spot on. If you are ever looking for a snare drum, I strongly recommend first giving Barry's snare drum demo videos a watch. He knows snare drums from the inside out. In my opinion he is a drum specialist of the highest order. I have been drumming for over 40 years and I have not yet heard a person speak of a drum and its nuances in the way that Barry does. He truly knows his craft. Also his willingness to help, and his easy demeanor during our phone conversations and email exchanges, made my purchasing a snare drum from Sound Pure seamless and as easy as 123.
Jul 28, 2020
Sound Pure is by far one of the best in the nation if not THE best! They helped me with a special order of a James Tyler guitar. They made it quick and easy. Zak was especially great! He even called me during the waiting time (during Covid) just to see how I was doing!! That’s a real professional right there! I would not hesitate to work with Zak and the staff and the owner again.
Sep 10, 2020
SoundPure is the best music store in town. They have awesome guitars/gear constantly flowing through the store and are also willing to go the extra mile to provide the best service. Eddie, has helped me out with numerous times and has created a loyal customer for life!
Sep 24, 2020
I've never gotten to visit the physical location but this is now my go-to for pro audio. First off, they know what they're talking about. They're also honest, low pressure and simply easy to work with (particularly my man Ted Gasper). Their deals are exceptional as well. I've dealt with other retailers and most don't even come close. These guys make sure it's a great overall experience, every time.
Sep 18, 2020
I discovered Sound Pure by coming across some mic shootout vids. I m a long time Pro Performer /Artist, I Produce and Compose Music for a multitude of TV shows. Originally from L.A. ,Now living in Vegas. Ive had long relationships with "GC ,VK" and SWM. After my experience with Ted at Sound Pure . i will no longer purchase high end equipment from anyone else ..(UNLESS THEY DONT CARRY IT)..;not only is the customer service outstanding , so are the Pro Deals!! and my gear ships to me with no sales Tax...So far this year ive purchased an API 2500 , Bock Audio 47, Neumann U67 Collectors Edition and a matched pair of Telefunken M60s from Sound Pure . If they carried Neve i would have happily purchased my 1073spx pair from Sound pure also. Thanks Ted
Dec 4, 2020
I just purchased my first guitar online and discovered Sound Pure since they were the only retailer offering what I was looking for. I am extremely satisfied with the level of service and care. The guitar came quickly and in perfect condition. I was basically assigned my own representative to field any questions or issues, so I'm confident that they would have handled anything that came up. Definitely recommend!
Dec 2, 2020
I just bought a mandolin here and am very happy with the entire experience. Thanks to Zak on the sales team for helping make this a very pleasant and very smooth transaction. This was my first visit to Sound Pure, and I would definitely recommend if you're looking for a high quality instrument and high quality service!
Dec 22, 2020
Knowledgeable, friendly helpful folks. Barrett Brooks is the acoustic guy and dealing with him has always been a pleasure.
Update: Since my initial review, I've purchased additional instruments -- both acoustic and electric -- from Sound Pure and have had equally good experiences each time. In some cases, the purchase involved trading an insrtument I already had toward the purchase of something new. Rob, the luthier who assesses trades, was clear and fair. You always take a bit of a bath on a trade because the store needs to leave room for the cost of any minor repairs and profit on a future sale. But given that constant, there's still a fairly wide variation in how badly you're hit when trading. At Sound Pure, I was given realistic expectations even before I brought the instrument in and feel that I was always treated fairly.
Another point worth noting is that Sound Pure has in their inventory some of the best guitars available. They carry several top brands and it's great to be able to compare them side-by-side. The merchandise and experience are very different from what you'd find at a big-box store. The staff are really helpful and the atmosphere is low pressure. This may not be the place to bring Junior for his first budget guitar that nobody anticipates he'll retain any interest in for more than a couple of weeks. But for more serious players, this is a great place to find outstanding guitars at fair prices and with excellent service.