Went in today to test drive an acoustic instrument. What a gorgeous store, with beautiful inventory! Wonderful selection of quality inventory (today there was a gleaming National resonator hanging on the wall, shiny as a mirror). And Jeff is SUCH a nice guy. This is a local gem.
Aug 30, 2022
Excellent customer service. Very knowledgeable staff, helpful and friendly. They will do their best to make you happy. Jim Dennis is my go to guy. Love this place. Top quality guitars to choose from. Fast shipping and customer follow up. Just a wonderful experience. I love you Bourgeois guitar….and I got a great deal too.
May 23, 2022
Absolutely fantastic experience! Quick shipping, good prices, responded right away to questions, and great follow up after the sale. Even had a little issues with a piece of gear and they handled it quickly and 100% to my satisfaction. I would recommend this store to anyone…and I’ll be back.
May 18, 2022
Excellent customer service and competitive prices!
I was looking to replace my throne and after tons of research and online shopping, Sound Pure was the only shop that had what I was looking for, at a great price. Although I never needed them, their customer service team seems to be at the ready and more than willing to help you out should you need anything. My order arrived quickly and in perfect condition. If you’re looking for some new gear you can’t go wrong with Sound Pure.
Apr 30, 2022
Great people and great products. Always helpful when I email, call or travel 3 hours to the store. Always willing to listen and help. I can trust that they will do the right thing whether I buy new or used.
Apr 23, 2022
One of the best buying experiences I've ever had. The try before you buy process worked out well as I ended up with what I'd been hoping for. Also, fantastic products offered at fair prices. Jim even made videos and a/b comparisons for me. Great advice and counsel, as well. 5 Stars for sure
Apr 10, 2022
Only THE BEST!!! I ordered a guitar from them and was able to easily reach and discuss all the particulars before and after purchase. Shipping was rocket fast, safely packed and even had a sticker warning to let the guitar acclimate for 24 hours before opening. All in all, a wonderful experience and I will certainly order from them again. Zak was tremendous. Thanks for all the extra effort.
Apr 8, 2022
Great folks to work with. Responsive, fair, prompt, friendly, just amazing customer service all around. And the quality of the instruments is off the charts. I now have two guitars from Sound Pure, and they're my two favorites. Special shout out to Ted Gasper who has been my point of contact there.
Mar 31, 2022
Incredible experience shopping here! I have ordered several things from Sound Pure and each time it has been a great experience. The staff are incredibly knowledgable and super happy to help in any way they can. I personally have worked with Ted a couple of times and appreciate his help each time I call with a question. Do yourself a favor and order from Sound Pure, you'd be hard pressed to find better service paired with such a great inventory anywhere else.
Mar 25, 2022
Great working with these folks. Mr. Brooks answered any questions I had about my recent purchase of a Martin. My new guitar arrived very well packaged and ready to play. Frets, intonation, and the overall set-up were perfect! A great company! Thanks much Sound Pure LLC!!! Buck in TN
Mar 2, 2022
Wonderful people to deal with. Went above and beyond to make sure I was happy with the transaction, even threw in free shipping which was not part of the deal. My new instrument arrived very quickly and was packaged well. Highly recommended!
Feb 21, 2022
Amazing selection of exceptional guitars (acoustic/electric), amps, and pedals. You can’t ask for more knowledgeable professional staff. They will spend lots of time with you so that you find the right guitar and/or amp. They request that you make an appointment if you want to stop by in person, a good thing, since you will have their undivided attention for as long as you are there. Eddie Berman is the most knowledgeable guitar expert/player and he’s so nice!
Feb 10, 2022
Ted and the guys at Sound Pure are my favorite place to go for audio gear. I have been recording for 30 years, and have dealt with just about every large music company out there, and while a lot of them are great, Sound Pure is a cut above when it comes to service and wide range of gear they offer. They also have given me very fair values for trade ins, which has allowed me to evolve my setup as my needs change. The Sound Pure staff are recording experts themselves, and use the gear that they sell every day, so they are able to discuss the nuances of the gear and share their personal experiences. I can't recommend them highly enough.
Feb 7, 2022
The bass was exactly as described and shipped immediately. Arrived in 2 days after ordering and packing was perfect. They answered my many questions about the bass and were quite knowledgeable and enthusiastic. This is the second bass I purchased from them and I would highly recommend Sound Pure!!!
Jan 6, 2022
These folks are fantastic to deal with. Very attentive to their customer's needs. Also, the gear they maintain inventory over is superlative. You could do a lot worse than shopping here, but you couldn't do a lot better!
Jan 4, 2022
The best experience you could ask for.
Used gear is priced very competitively and the customer service was fantastic.
I purchased a guitar online and it shipped the same day. It arrived exactly as described, with a very nice set-up prepared and packaged very well for shipping.
I was pleasantly surprised to find all the Gibson case candy tucked in the pocket of the case which was certainly not expected on a (barely) used guitar.
Zak followed up with me after receipt to make sure everything was as expected.
The entire process was friendly, quick, easy and painless. I can not think of anything that could have made me happier with an online purchase.
Dec 16, 2021
I have been buying gear for many, many years from a multitude of different places. I must say, this recent transaction with Sound Pure, was by far, the best I have Every experienced. I can't tell you how much it meant to me that they took their time and talked about my upcoming purchase. They are always willing to spend time with you.
The packing of this kit was incredible and it arrived On Time and in perfect condition. These guys are TOP SHELF, all the way around.
Dec 4, 2021
I have purchased equipment from Sound Pure on many occasions. The company is a great resource for pro-audio equipment - new or used. The equipment I have received has been in top-notch shape. The quick and responsive callbacks and attention-to-detail is admirable. The salesperson I have working with (Craig) is highly knowledgeable and professional. This store is definitely a go-to store for equipment purchases. Their used prices are very competitive - shipping is quick - and the packaging is great. I highly recommend Sound Pure for your audio purchase considerations.