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Smashburger

4

2608 Erwin Rd
Durham, NC 27705
Phone: (919) 237-1070
Visit Website

Google Reviews

Photo of Katie Hill Katie Hill
Aug 11, 2019 5

Excellent in every way! Saw a special on them on unwrapped and wanted to check it out. Did not disappoint. Great service, friendly, helpful. Very clean. And fast and yummy burgers. I could eat the haystack onions as a meal. Looking forward to returning. If you haven't been you're missing out.

Photo of Luminoso-Kenneth Cruz Luminoso-Kenneth Cruz
Jul 28, 2019 5

I'll have to eat here again a few times, but my first time was good. The smash fries are interesting and the burgers reminded me of some family outings. It's worth a try.

Photo of Chrissy Mintz Chrissy Mintz
Jul 24, 2019 5

The restaurant is nice and clean. The service ordering our food was fast. We had 3 orders and each item came out separately. The food is expensive. For 3 hamburgers, 1 order of fries, 1 milkshake, and 1 fountain drink our total was $35. The burgers were fantastic! The milkshake was nice and creamy. Great place to eat! Try the smashfries!

Photo of Michelle Ford Michelle Ford
Aug 1, 2019 3

I brought my friend here for the first time to I'm quite disappointed. Smash Burger was known for there big burgers and huge chicken sandwiches. Now since you guys have gone smaller it's lacking in flavor. I was really disappointed. But the fries are still amazing as always.

Photo of Samantha Rieger Samantha Rieger
Sep 26, 2019 5

Love their burgers and fries are amazing too! Great specials. I’ve only ever gotten orders to go, but even that service was wonderful!

Photo of Diane Schultz Diane Schultz
Aug 23, 2019 5

Good food & service. Nice environment. They specialize in burgers but also have great salad options and milkshakes#

Photo of Angela Anderson Angela Anderson
Oct 22, 2019 4

Food was pretty good definitely a few twists. The smash fries were better than the burger in my opinion.

Photo of Fonz Threlkeld Fonz Threlkeld
Oct 30, 2019 5

I had the homemade cheese ravioli with marinara sauce. I was concerned the sauce would be bland as most restaurant versions seem that way to me. I was pleasantly surprised by a spicy marinara that had me licking the bowl with the homemade bread. Very good. The service was great, our hostess and waitress were very friendly. The portions were huge, and the flavors were right on.

Photo of Gary Crispens Gary Crispens
Dec 13, 2019 4

This location is close to Duke University in a strip shopping center that has other restaurants and businesses. The inside looks brand new as it was clean and modern. There are many options for creating a customized hamburger, chicken or turkey burger with various toppings and vegetables. One unique topping available is a fried egg. They have an app for convenient online ordering and a reward program. I got the mushroom Swiss burger $7.99 that was very good along with the Smashburger fries that have an olive oil rosemary coating $2.59. Both were very good are were large servings for hungry students. There was a slight wait for the food as they handcraft each order. I will definitely return to further explore the menu.

Photo of James Newton James Newton
Dec 13, 2019 5

I met the NBA number draft pick Zion Williamson, and the food is always good. The burgers are really fresh and juicy. The milk shakes da best!

Photo of Larry Donaldson Larry Donaldson
Dec 11, 2019 5

Tried this spot once with a friend and I am obsessed ever since. I enjoyed the awesome ambience and delightful food and beverages. Great work.

Photo of Matthew Cloues Matthew Cloues
Dec 21, 2019 3

Fast food type burger joint that makes food fresh to order and deliver to table. Burgers are tasty and they offer several sides including fries, sweet potato fries, tots etc and also serve milkshakes. Nothing really blows you away but solid enough for what it is. Line can be slow moving which can be frustrating and this location has plenty of parking but lot can be a total mess in lunch hour.

Photo of daniel lopez daniel lopez
Jan 3, 2020 4

This place is worth stopping at if you're in the area and looking for a burger. There's a lot of good burger places in the wider area and this one doesn't really do anything special to make it stand out. But it's a solid choice nonetheless.

Photo of Roann Lara Roann Lara
Jan 15, 2020 5

Nice decor and vibe. The burgers are awesome they are a good size and price. I got the classic double burger and a side of sweet potato fries. The burger was cooked perfectly and my fries were crispy. The staff is very friendly and hospitable. Will be back!

Photo of Yuxuan Liu Yuxuan Liu
Jan 12, 2020 4

Rosemary fries were very good! Truffle burger was also a good option. Spicy Baja burger is okay but its jalapeno didn't taste that great in my burger. All in all pretty good! Slightly pricey but worth it for the most part.

Photo of Kathleen Beckman Kathleen Beckman
Jul 5, 2020 3

Great food. Service was strange as we ordered two burgers, and haystack. Every item came in a separate bag. Not sure why this was this way.

Photo of Wes A. Wes A.
Jul 30, 2020 4

Food is excellent! Unfortunately you cannot dine in, so customer service is a little spotty. But overall great food i will definitely return.

Photo of Gian Marco S. Gian Marco S.
Aug 13, 2020 4

Don’t get me wrong the food is GREAT. The burger gets a 5 star. But a restaurant is also about service and that gets a 3 star. The woman at the counter has always an attitude and is so RUDE, makes me not wanna go back. Also the average waiting time is 10 mins or more which can be very annoying for a burger.

Photo of john lara john lara
Jan 15, 2020 5

Overall a great place. They have a large verity and very very friendly staff. I added some stuff to my burger and it was a simple hassle free task like it should be. Burgers were a bit hot and a little greasy but that’s exactly what the doctor ordered. Well eating I noticed the lady in front on her phone and was thinking of how I was pleased with her service I was. Then to my surprise she even told guest it was fine to leave their food and trays so she could take care of them. It didn’t appear that is the norm here since there’s plenty of trash cans but seeing that extra step in customer service deserves recognition by her employer. She’s the kind of employee that makes a business succeed.

Photo of Shasa Weiss Shasa Weiss
Aug 27, 2020 4

Great food. AMAZING brussels sprouts side dish. This is a franchise you wish had more than one location. Only place for improvemnet is service. Team is nice but very slow typically.

Photo of Ayana Ayana
Oct 15, 2020 4

Food was excellent, honestly ! I visited today 10/15. I will definitely revisit, especially because I work at the university. However the young lady at the counter who accepted orders definitely requires an attitude/demeanor adjustment! Maybe even a reality check. If one is dissatisfied with their current work placement they should move on. Her display of customer service was distasteful and uninviting. The food definitely compensated for the lack of customer service!!

Photo of chante walker chante walker
Dec 30, 2020 4

The burgers are wonderful the fried onions were salty and way too greasy. Stick with the fries!!! They're good

Photo of Tahlia Smith Tahlia Smith
Jan 4, 2021 4

The food is good, but I wish they would expand the dessert options to include more than $6 milkshakes. Also, the last time I went there I specified no cheese burger but the burger had cheese, so make sure you check your sandwich before you leave.

Photo of LaToya Carr LaToya Carr
Jan 25, 2021 5

We drove all the way from Burlington to enjoy these burgers. burgers and fries were delicious. I had to smash burgers which were like fries for grown ups. The hamburgers were nicely cooked and the toppings were fresh. Would travel again for these burgers.

Photo of Sam Tran Sam Tran
Jul 6, 2019 5

Surprisingly good burger! Meat was flavorful and juicy while having a wonderful crisp. Shake was thick and smooth. Service was geat and friendly.

Photo of Kevin Self Kevin Self
Jun 28, 2019 5

This burger joint is worth trying. My burger, fries and shake were awesome. Food was hot and shake was thick and cold.

Photo of Chris A Chris A
May 17, 2019 4

This was my first visit. I ordered the bacon Smashburger with an order of olive oil, rosemary fries to go. I received my to go order relatively fast. The food was fresh and hot. The staff is friendly. I will definitely come back when in the area.

Photo of Ryan Burch Ryan Burch
Jun 12, 2019 5

One thing I always look for in a burger place is how does the burger itself taste? There are chains that specialize in crazy toppings and combinations but sometimes that is just to hide the flavor (or lack thereof) of the party itself. Not so at Smashburger! The beef is rich and flavorful, and really sets a great base for a great burger! The choices are simple yet delicious, and you have to try the crispy brussel sprouts!

Photo of Johnny McMuffin Johnny McMuffin
Jun 14, 2019 5

This place is awesome! The prices are fair and the food is GREAT! You order at the counter and they will bring your food out to your table. It took about 5-7 mins from the time I ordered the food to get it hot and fresh to my table. I got the Guacamole burger and Olive oil tots. The Tots are definitely some of the best in the area. The burger was also delicious. I will definitely be back very soon!

Photo of Alex Ross Alex Ross
May 7, 2019 4

Wait staff is always on point, and the food is always made fresh. Hence the longer than fast food, shorter than restaurant wait time.Give them an extra 5min than expected cushion if yours going for take out. They don't have patties on standby.

Photo of Dick Snow Dick Snow
May 14, 2019 3

The burger was fine. If the cashier had been willing to get off the phone and take my order, I might have rated it higher. She was not very pleasant. She wasn't in the middle of a call but kept dialing a number so it should have been easy to set the phone down and wait on me with her full attention.