We arrived at 7pm on a Wednesday evening and were seated immediately. Our server, Courtney was attentive and grabbed our drink order as soon as we sat down. We placed our food order within 10 minutes. Then, we watched everyone around us (including those who arrived after us) receive their food. At the 7:55 mark, Courtney returned asking if we wanted an app since the kitchen was backed up. At that point, frustrated due to the lack of communication, we asked for the check to pay for our beverages, and she agreed. She returned a minute later with our kitchen entrees which we obligingly took. The sushi we ordered came shortly after.
It was frustrating to see food and patrons come and go while we sat in the middle of the dining area just completely unaware of why our food was taking so long. I saw a couple who finished their first round of sushi after we placed our food order receive a second round of sushi before we got anything, despite placing their second order well after we had placed our initial one. We saw Courtney working incredibly hard, and our drinks were always refilled without even a request, but surely a wait time of close to 50 minutes after placing a food order should be addressed, or at least acknowledged.
The restaurant is beautiful and seemed well staffed, and I'm not sure if we just got lost in the cracks, dropped ticket, or what happened, but it left enough of a sour taste that it's unlikely we will return. Kudos to our server for really working to help us get out quickly once our food arrived.
Jun 17, 2019
I know the difference between American sushi and real sushi... I admit I prefer less fishy American sushi, and was pleassd to find that on Shiki Sushi's menu.. if you can stomach Florida style "you fish it, we fry it" you'll love the Bagel roll. I'm sad to call it sushi, but loved it. Also had a substantial House roll- also tasty. Happened upon buy 1 get one, enjoyed the bright, light citrus, elderberry flower cocktail. Lovely. Take out rolls ensure not over eating. Will repeat.
Jun 13, 2019
I always enjoy going to Shiki. I find the food to very good and they have recently made some menu changes. The staff is also friendly and bends over backwards to provide good service.
You and boo can't agree on a restaurant, this is the pick for you. Amazing food quality, the portions are huge, and service swift. Give it a try, been regretting why I didn't go here sooner.
Mar 22, 2019
Sushi 🍥 Sushi 🐠 Salad Beer 🍻 Ginger and Wasabi were all perfectly matched.
I LOVE the 2 for 1 sushi deals.
Service at the bar was spectacular. I was served and serviced quickly.
Sushi had a fresh full taste. Two sushi rolls filled my tummy. I washed the meal down with an excellent ice cold IPA 🍻.
I am going back again.
Yum yum Sushi fun
Robert McLymore Jr
Aug 11, 2019
Shiki Sushi was great, we were looking for a good Sushi spot around Durham. We found Shiki on google and the reviews was good. Decided to give this place a try. One good thing was that Shiki stayed open later than the other local restaurants. The service was great and the location was very well decorated.
The Sushi was delicious, so far Manhattan is my favorite.
Aug 20, 2019
I know the difference between American sushi and real sushi... I admit I prefer less fishy American sushi, and was pleased to find that on Shiki Sushi's menu.. if you can stomach Florida style "you fish it, we fry it" you'll love the Bagel roll. I'm sad to call it sushi, but loved it. Also had a substantial House roll- also tasty. Happened upon buy 1 get one, enjoyed the bright, light citrus, elderberry flower cocktail. Lovely. Take out rolls (veggie only -for temperature safety) ensure not over eating. Will repeat.
Jul 25, 2019
Best sushi place in Durham! And they have buy one get one free rolls. And everything taste really fresh.
Favorite Rolls: Seared Sea & Eel Fashion
UPDATE: taking one star away because this place isn’t good for large parties. If you have a large party, they do not give you the full menu. You are only allowed to order from an EXTREMELY limited menu and if you have someone in your party who does eat sushi, they might as well not come
Aug 18, 2019
Ordered the Hibachi Samurai. Incredibly small portion for the price. Drinks and appetizers came out quickly, but the bang bang shrimp was disappointing. Our server was attentive, but it took over 25 minutes for our entrees to come out. And when they did, everything was cold. This place has seen better days. Very disappointed. Probably won't return.
Sep 26, 2019
Overpriced for small portions. Great service. Food was decent but I can get Asian food elsewhere that’s just as good for cheaper. Probably paying for atmosphere here. We had drinks which were delicious.
Sep 20, 2019
Fresh sushi. Great deals. Great variety. Fast and efficient service when we went on a Wednesday night. Would recommend for a casual sushi night
Oct 12, 2019
Even though they were extremely slow on bringing our food (30+ minutes), the quality-price is very good. Service was acceptable and the atmosphere was average. We will come back hoping they will be faster.
Oct 8, 2019
Great sushi and at BOGO prices it's a staple in my restaurant list. I personally love the Crunchy Roll, Woman in Red, White Tiger and Florida Rolls. Also, the Fried Tempura Ice Cream for dessert is a crave item.
Oct 24, 2019
The buffet was pretty impressive and had a lot of selections. They had half dedicated to breakfast-type foods and the other to lunch ones. Everything was hot and tasty. My favorites were the smoked salmon and carved prime rib. The bartender was very attentive and we enjoyed our time.
Nov 15, 2019
My food and server were phenomenal, and the overall design and layout of the restaurant is amazing. The only thing that isn't good are the booths. If there's a somewhat big person sitting behind you, you can feel them hitting and moving the booth if they move too much. The person behind me kept moving and backing into the booth a lot, it got a little uncomfortable at some times. Other than that, it's a very nice restaurant.
Nov 12, 2019
Very rare that I find a restaurant with such an impressive atmosphere in a strip mall. Everything was excellent from drinks, food, and service. Highly recommend!
Dec 11, 2019
Nice ambience and good service but sushi is average. Lots of combination rolls - all dolled up with various toppings and add ins but overall nothing particularly tasty and definitely not authentic in flavors. The sushi is “buy one, get one free” but the prices are so inflated that it ends up being more than your average sushi place (ended up spending about $50 for two people). As a sushi lover, I don’t feel the quality of the sushi is worth the expense. Cocktails and flavored sake were tasty(obviously not authentic Japanese.) The ambience is nicer than most neighborhood sushi joints, so if you’re on a date or with a friend, might be an OK option, but I don’t recommend if your goal is really good sushi.
Dec 5, 2019
Great lunch deals and the food is great. Plenty of space so getting a table was not a problem. Very attentive staff.
Dec 15, 2019
One of my favorite restaurants but the last couple times I went the staff were very rude and not accommodating. I usually have a great experience when I come but this made me wonder even if I want to come back. Their sushi rolls are the best in Durham to me but the staff needs training-
Jan 15, 2020
This place is huge!! Located in the midst of RTP IT park and most of the time its busy. We love the ambience. Staffs are nice and the place is very well kept and clean. I just love their Red curry with rice and sushi spread.
Feb 14, 2020
Elissa is a great server and took wonderful care of me on Valentine's night. She made sure she went out of her way to make me happy. I enjoy the hibachi menu selection and great prices for what you get. I will be back!