We arrived at 7pm on a Wednesday evening and were seated immediately. Our server, Courtney was attentive and grabbed our drink order as soon as we sat down. We placed our food order within 10 minutes. Then, we watched everyone around us (including those who arrived after us) receive their food. At the 7:55 mark, Courtney returned asking if we wanted an app since the kitchen was backed up. At that point, frustrated due to the lack of communication, we asked for the check to pay for our beverages, and she agreed. She returned a minute later with our kitchen entrees which we obligingly took. The sushi we ordered came shortly after.
It was frustrating to see food and patrons come and go while we sat in the middle of the dining area just completely unaware of why our food was taking so long. I saw a couple who finished their first round of sushi after we placed our food order receive a second round of sushi before we got anything, despite placing their second order well after we had placed our initial one. We saw Courtney working incredibly hard, and our drinks were always refilled without even a request, but surely a wait time of close to 50 minutes after placing a food order should be addressed, or at least acknowledged.
The restaurant is beautiful and seemed well staffed, and I'm not sure if we just got lost in the cracks, dropped ticket, or what happened, but it left enough of a sour taste that it's unlikely we will return. Kudos to our server for really working to help us get out quickly once our food arrived.
Jun 17, 2019
I know the difference between American sushi and real sushi... I admit I prefer less fishy American sushi, and was pleassd to find that on Shiki Sushi's menu.. if you can stomach Florida style "you fish it, we fry it" you'll love the Bagel roll. I'm sad to call it sushi, but loved it. Also had a substantial House roll- also tasty. Happened upon buy 1 get one, enjoyed the bright, light citrus, elderberry flower cocktail. Lovely. Take out rolls ensure not over eating. Will repeat.
Jun 13, 2019
I always enjoy going to Shiki. I find the food to very good and they have recently made some menu changes. The staff is also friendly and bends over backwards to provide good service.
You and boo can't agree on a restaurant, this is the pick for you. Amazing food quality, the portions are huge, and service swift. Give it a try, been regretting why I didn't go here sooner.
May 19, 2019
Terrible sushi, I'm suprised this place has 4 1/2 🌟. I just spent way too much money. The rolls may be better if the rice wasn't so over cooked and mushy. I'm very dissatisfied. 😌
What kind of response is this?!
Response from the owner
a week ago
We're sorry to hear you were dissatisfied with your meal, Carla. We hope you'll join us again for a five star experience.
Mar 22, 2019
Sushi 🍥 Sushi 🐠 Salad Beer 🍻 Ginger and Wasabi were all perfectly matched.
I LOVE the 2 for 1 sushi deals.
Service at the bar was spectacular. I was served and serviced quickly.
Sushi had a fresh full taste. Two sushi rolls filled my tummy. I washed the meal down with an excellent ice cold IPA 🍻.
I am going back again.
Yum yum Sushi fun
Robert McLymore Jr
Aug 11, 2019
Shiki Sushi was great, we were looking for a good Sushi spot around Durham. We found Shiki on google and the reviews was good. Decided to give this place a try. One good thing was that Shiki stayed open later than the other local restaurants. The service was great and the location was very well decorated.
The Sushi was delicious, so far Manhattan is my favorite.
Aug 20, 2019
I know the difference between American sushi and real sushi... I admit I prefer less fishy American sushi, and was pleased to find that on Shiki Sushi's menu.. if you can stomach Florida style "you fish it, we fry it" you'll love the Bagel roll. I'm sad to call it sushi, but loved it. Also had a substantial House roll- also tasty. Happened upon buy 1 get one, enjoyed the bright, light citrus, elderberry flower cocktail. Lovely. Take out rolls (veggie only -for temperature safety) ensure not over eating. Will repeat.
Jul 25, 2019
Best sushi place in Durham! And they have buy one get one free rolls. And everything taste really fresh.
Favorite Rolls: Seared Sea & Eel Fashion
UPDATE: taking one star away because this place isn’t good for large parties. If you have a large party, they do not give you the full menu. You are only allowed to order from an EXTREMELY limited menu and if you have someone in your party who does eat sushi, they might as well not come
Aug 18, 2019
Ordered the Hibachi Samurai. Incredibly small portion for the price. Drinks and appetizers came out quickly, but the bang bang shrimp was disappointing. Our server was attentive, but it took over 25 minutes for our entrees to come out. And when they did, everything was cold. This place has seen better days. Very disappointed. Probably won't return.