This is a very nice hotel. It was close to the airport and highway, so very convenient. The shuttle to the airport was quick and painless. They have a nice bar and a restaurant to grab a quick bite to eat. The food was good and the drink selection was great. The staff was pleasant, the rooms were clean and in good condition. The bed and pillows were comfortable, and the room temperature was quite adequate. The only downside was that the air from the room vent was quite strong and direct, not well dispersed, and the elevator at the back of the hotel was a bit clunky.
Pramod Prasad
Aug 25, 2023
5
The hotel's location is very convenient - close to the airport and to my office. I stayed here for 6 days. The rooms are nice and spacious. The breakfast spread is pretty good. The hotel staff is courteous and helpful. I would prefer to stay here every time I'm in RTP.
Just
Aug 8, 2023
4
Very nice hotel. Rooms are modern and well appointed. The AC was struggling to cool the room. Pool area is awesome. Overall happy with my stay and would recommend.
Michael White
Jul 29, 2023
5
I was very impressed and pleased with the rooms and decor of the whole hotel. It felt very classy. The rooms are cooled by in housed units and window AC units. The bed was very comfortable and the blackout curtains made it seem like it was night 24/7. The staff were extra friendly and helpful which made you feel important. Nice area with plenty of restaurants and shopping near by. The hotel even has a free shuttle service to the near by restaurants if you so choose. My girlfriend was very satisfied with our stay. Made our birthday vacation incredible.
Jeni Ballard
Jul 22, 2023
3
Not happy. The room was nice and clean, but toilet kept bubbling with toilet water all over. Hot tub not working and nothing the told us was true with food or room service. We left early.
Myk Weddell
Jul 14, 2023
4
My room was clean and comfortable. The facility is very well decorated and stylish. The breakfast was more flavorful than I had anticipated and I’m excited to continue my stay here! We’ll see if I come back to leave the 5th star :)
Ashley Clevenger
Jun 19, 2023
3
The good: Our room was newly remodeled. The location was great for us too.
The Bad: Trash in our receptacle still and the floors never got mopped from the last guest. The pool was older and not very well taken care of. Used towels and trash left everywhere.
Don Pace
May 3, 2023
3
Stayed here for 3 nights at a conference recently. There were good parts and not so good parts.
The Good: Room was very clean and nice. 5 stars for the room.
The Good: Staff was good though there did not seem to be many of them
The Not Good: Restaurant was only open 1 night of our stay. You could order delivery but not go to the restaurant. Breakfast was the same way. There were 2 bars in the lobby. The main bar was open one night and closed the rest of the time. The coffee bar was open and had beer and food but I found it just kind of weird for a conference hotel. Coffee from the coffee bar was good so there is a point there.
The hotel is fine so do not shy away but it seemed to be short on staff but they were hitting the important points so I would stay again. Just don't expect to find the breakfast buffet.
Joaquin Diaz
Apr 28, 2023
4
A nice hotel located with great amenities. Some areas of the hotel are worn but overall upkeep is good. Breakfast offerings were the reason for a four versus five star. The food offered for breakfast was not as good as everything else experienced in the hotel. The staff made the visit worth the time. Staff exhibited southern warmth in greeting guests.
Tiffanie (Tiff_Upon_A_Star)
Mar 31, 2023
4
I absolutely love the remodel of this hotel!! Rooms are brighter, and decor seems more welcoming. Fitness connection Nextdoor made working out convenient. The table in the room had a plus (+) and minus (-), this allowed the table to move up and down to your liking. Plenty of lighting for perfect makeup. The only thing I didn’t care for is the tub/shower combo and the fact that the curtain is only 1 layer and doesn’t have a real blackout curtain.
Grace Hawkins
Mar 12, 2023
5
3 years ago, my husband and I stayed here on our wedding night. When we checked in, we were greeted with an amazing surprise… we were upgraded from a standard room to a junior suite!! 3 years later this weekend, I surprised by husband with a stay in the same suite we stayed in 3 years ago on that special wedding night. It was such a special experience!! I’m sure we’ll be back again.
Jason “breez” Britt
Jan 26, 2023
5
I had a corporate event to DJ near the Sheraton imperial so I booked a room here, and was not disappointed. The best part about my stay was not the amazing room, which was beautiful by the way. Or the immaculate hotel. The star of the show was the service that we received from Veronica in the bar lounge area. The food was amazing, she knew exactly when to check in on us. You can easily tell a genuine person... She would be your favorite aunt. We connected instantly, and the bride and groom that I was meeting with said the same thing. She has some sort of magic. We were very impressed! They should give her a raise for sure.
tish
Oct 21, 2022
3
Hard to write a fair review for a hotel that is actively working through a remodel/updating.
It's a good hotel with friendly staff.
Temporary restaurant location, food, and was okay.
Cons:
The elevators need serious updating.
The renovated room was to mid level satisfaction. Toilet paper holder was hanging off the wall, crooked, causing the roll to slide off on floor.
Cleanliness in the Era of pandemic needs improvement, overall. Spots of the room were dusty.
Sabree Flood (Sabreeloves)
Oct 9, 2022
5
I was here for the Flanc conference for two days and It was very comfortable. I am terrified of bugs and the maintenance man came up to my room as soon as I called for room service to help me kill It. He even sprayed down my room while I was there. The staff is super nice and helpful. The rooms are nice and clean and very modern. I enjoyed my stay and would recommend for business!
