3 years ago, my husband and I stayed here on our wedding night. When we checked in, we were greeted with an amazing surprise… we were upgraded from a standard room to a junior suite!! 3 years later this weekend, I surprised by husband with a stay in the same suite we stayed in 3 years ago on that special wedding night. It was such a special experience!! I’m sure we’ll be back again.
Jason “breez” Britt
Jan 26, 2023
5
I had a corporate event to DJ near the Sheraton imperial so I booked a room here, and was not disappointed. The best part about my stay was not the amazing room, which was beautiful by the way. Or the immaculate hotel. The star of the show was the service that we received from Veronica in the bar lounge area. The food was amazing, she knew exactly when to check in on us. You can easily tell a genuine person... She would be your favorite aunt. We connected instantly, and the bride and groom that I was meeting with said the same thing. She has some sort of magic. We were very impressed! They should give her a raise for sure.
tish h
Oct 21, 2022
3
Hard to write a fair review for a hotel that is actively working through a remodel/updating.
It's a good hotel with friendly staff.
Temporary restaurant location, food, and was okay.
Cons:
The elevators need serious updating.
The renovated room was to mid level satisfaction. Toilet paper holder was hanging off the wall, crooked, causing the roll to slide off on floor.
Cleanliness in the Era of pandemic needs improvement, overall. Spots of the room were dusty.
Sabree Flood (Sabreeloves)
Oct 9, 2022
5
I was here for the Flanc conference for two days and It was very comfortable. I am terrified of bugs and the maintenance man came up to my room as soon as I called for room service to help me kill It. He even sprayed down my room while I was there. The staff is super nice and helpful. The rooms are nice and clean and very modern. I enjoyed my stay and would recommend for business!
Olive Woo
Jul 23, 2022
3
Construction on the floor above started at 7 am. Wasn't informed before booking. It's annoying when you need sleep, as the weather was hot and exhausting. A vacation nightmare.
On a good note, the pool was spacious and relaxing like bathwater. Could have had more umbrellas for shade, as NC is hot.
Service n/a, but staff was very friendly. People in the south are super friendly.
Beds felt like soft clouds. A lot of charging ports in the rooms. Automatic air conditioning.
Ample parking lots. Parking spaces are incredibly thin. Not good for larger vehicles. Perhaps a designated area for larger vehicles?
Spacious refrigerator in room is a plus. Can hold 2 gallon jugs of water and food for a few meals. No microwave, but I eat raw, so it was great.
As sleep is important for alertness and functioning, the only disappointment was the constant knocking on the floor above my bed.
Thanks for reading. ❤️
Steven Wayne
Jun 27, 2022
5
We loved our stay. From the shuttle from the airport, to check in, and the bar everyone was very friendly. The pool and hot tub were awesome. I didn’t make it to the fitness center, but it looked very big.
Stephen Daniel
Jun 20, 2022
4
Attended for a corporate function; didn't stay the night. Meeting rooms were clean, well maintained. Logistics were well done
kristin kitchen
Jun 11, 2022
5
Great experience! Night staff was excellent! We arrived late and shuttle driver helped with my mom in a wheelchair! So kind. Very welcoming!
Can't say enough about the service!
Kristin Kitchen
Bill Green
Apr 5, 2022
4
Nice place for a conference or event. I have been here a couple of times, and the facilities are nice and the staff is good and very courteous. The ballroom is good size and leaves a lot of room for tables, dancing, a stage and buffet/ food at the back. The breakout rooms are like very high stadium lecture halls, so good view of who is up front. Nice leather chairs.
Tad Kpandja
Apr 3, 2022
5
Great location, great design, and architecture. The check-in was great, and professional. The room was spacious, and clean, with a unique carpet on the floor. The only downside is, I believe, I was given a smoke floor "Preferred Guests." However, this jeopardize my stay as I greatly enjoyed the service and amenities.
