UPDATE- as a frequent visitor at the Rizzo, I’ve gotten to know the afternoon/evening front desk staff pretty well. I needed to book a couple extra rooms for my November trip so I mentioned it to Roderic and he asked me to come back later to book them. I totally forgot about stopping by and came back to a message in my room from him saying he had booked my rooms for me! I needed to make some adjustments to the reservation, and Dawud and May easily made that happen to accommodate my needs and get the cheapest rate.
THIS is AWESOME customer service that I’ve never experienced anywhere else! THANK YOU Rizzo Staff!!!
I love the lounge staff- specifically Eric and Tanya. They provide top notch customer service despite a packed bar. I’ve had other bartenders at the Rizzo who didn’t even come close to the quality of service they provide. Each visit, they make us feel like family. They not only remember your drink for the night, but they remember you as an individual. Its evident that they work together as a team to provide outstanding service. Thank you guys!
Apr 2, 2019
Really nice hotel. The rooms are reasonably sized. The beds were comfortable. The bathrooms were modern. To top it off, they had free breakfast that was pretty good and "pantries" filled with soft drinks and ice cream desserts as well as coffee and popcorn. They had business school offices and facilities on site and lots of other space that I did not explore. There was also a shuttle bus to take you to campus so you don't have to worry about parking.
Jun 16, 2019
My lady and I really enjoyed this property. Staff is very nice and respectful. Rooms were very clean. Having the snacks for guests was a plus. I would diffinantly stay at this property again.
Apr 24, 2019
Best"unknown" hotel in rdu. Great buffet breakfast and top perks that are usually not discussed. I won't either. Usually good pricing if there's not an event going on.
Nov 24, 2018
I absolutely love the free breakfast, free laundry detergent for the free washing machines and dryers, and the thermostat inside of the room. The gym is decent. Again, the breakfast was great. Fried eggs, harsh browns, oatmeal, fruit, bacon, sausage, breads, grits, and more. The eating area looks great. The workers are extremely nice.