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Rise Durham Southpoint


8200 Renaissance Pkwy
Durham, NC 27713
Phone: (919) 248-2992
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Google Reviews

Sep 17, 2021 5

Ms. Latonya has amazing patience and customer service skills. Really friendly and really helpful. Not enough people get shout outs for good customer service these days so I would like to make sure she does. You never ever know the s**t someone may be walking through before your interaction with them. I was having a very rough morning and her simple kindness and patience actually made my morning restart much better. Can't put a price on that kind of thing. Now I want to be kind to someone else amd Pau it forward. Thank you 😊

Photo of Roger P Roger P
Dec 5, 2021 4

Great food. The biscuits are enormous. Service quick & friendly. Could use more indoor seating.

Photo of Pulsar1984 Pulsar1984
Nov 20, 2021 4

Food was great, but it took nearly 25 minutes for one bacon egg and cheese biscuit!!!! They’re good, but not worth waiting a half hour for.

Photo of Dick Snow Dick Snow
Nov 2, 2021 5

One self serve ordering terminal inside. Best to order online to avoid a line. Order pickup is from self service kiosks. Great food and relatively quick service.

Photo of Rob Rob
Feb 19, 2022 5

I’ve been coming here since it was their only singular flagship store, almost a decade ago, before people knew how cool Durham was. I still order often. The pimento cheese is bomb, chicken is crispy and flavorful. Cheddar biscuits are great. Tots are amazing with the boom boom sauce. The menu and structure has changed quite a bit over the years due to them expanding and then becoming a franchise, but it’s still my reliable go to when I want to pickup breakfast.

Photo of Alex Rosen Alex Rosen
Jan 2, 2021 5

The online order pickup process has been improved. Now the orders are on a rack like other restaurants do. That makes it easy to get in and out which is appreciated right now. The food remains solid in my book.

Photo of Tomasyna Little Tomasyna Little
Nov 19, 2020 5

The food was great; worth the price that you pay. The employees were helpful as well. I’ll be back soon. 😁

Photo of Joshua Reynolds Joshua Reynolds
Nov 17, 2020 4

Amazing chicken biscuit!! Southern style with pimento cheese and bacon is fantastic! We like the cheddar tots, but wish there were more in the bag. Not a big fan of the donuts.

Photo of Cooper Luce Cooper Luce
Nov 7, 2020 3

Rise was good food but the wait is insane. They have online orders and are making food for people that aren’t in the store, bags just sitting there. 20 minutes is too long for a chicken biscuit, no matter how tasty.

Photo of Dan D Dan D
Oct 20, 2020 5

Their slogan is right - they do have the best dang biscuits and donuts. They have done a good job with covid procedures and are quick to get your order made correctly and delivered on time. Biscuit was fresh made and so was the donut. A great reward to an early morning.

Photo of Ms. K. Ms. K.
Oct 2, 2020 5

I've been here a few times when traveling through the area and am never disappointed! I like the "Avocado Toast Biscuit". It comes with a slightly spicy sauce that's so tasty. I had this with okra for breakfast/lunch yesterday and recommend.

Photo of C.A.T. Gaming Studio and SFM C.A.T. Gaming Studio and SFM
Sep 16, 2020 3

Food is good, just lighten up on the salt. Very salty!

Photo of DieKinder DieKinder
Sep 10, 2020 4

Very nice place, can be very crowded sometimes though.

Photo of Candice Overcash Candice Overcash
Sep 10, 2020 5

So good. Used the Door dash pickup option. Door dash estimated wait time was accurate.

Photo of Ciro Mcalpine Ciro Mcalpine
Sep 4, 2020 5

The variety is amazing. Even had carrot cake donut and a creme brulee one (I didn't get those but thought they sounded delicious). The cake donuts are my favorite so I got the Traditional one and I think it was made with sour creme so it wasn't so so sweet, you know? Delicious and I don't even like donuts!

Photo of janet elliott janet elliott
Jul 26, 2020 3

I have tried this location 3 times. All 3 times have been disappointed in food. This time the service was the worst. No acknowledgment when we came in door. No communication that no one takes your order, you are supposed to know some how that you place the order yourself on a touch screen you have never seen. No and I mean no staff members said anything but a name when our order was done. Won’t be back. Strongly suggest you re-train your staff on customer service expectations unless your ok with this review.

Photo of Jonathan Yeomans Jonathan Yeomans
Feb 7, 2020 3

I remember the glory days or RISE - a glass case of unique and delicious donuts, warm biscuits with melted cheese, the smell of hot coffee, and a friendly stuff literally flinging your order at you (I mean that as a compliment - it was fast). I went visited the SODU location for the first time in a while recently and was pretty disappointed. They seem to have pivoted towards boxed chicken meals. The donuts were out, even though they were on the menu and it was before noon. The one guy who was taking orders looked like he'd rather be anywhere else and acted like it too. The coffee was out. I ordered my old standby - bacon egg and cheese and threw in some tater tot things. Both were really tasty! so I'm glad they still got that going for them. I just wish I didn't have to wait 15-20 minutes for them. Seems like their vision is to become a fancy BoJangles. Do we really need another chicken place?

Photo of Iyonah Brown Iyonah Brown
Jan 21, 2020 4

I flew in town for MLK weekend and told my friends I solely wanted to eat food found in NC, since it is my first time. This food was nothing short of amazing and despite them not having the donuts I ordered and purchased they offered me a substitute(I ended up getting cinnamon rolls, they didn't seem to keen on issuing a refund so I tried to be as simple as can be). I am sure, the donuts would've sealed the deal. However, the cheddar tots and Bacon, egg and cheese biscuit did the job. (Small suggestion for people not from around there: when filling out your order on the ipads, you can only pay with card. No cash)

Photo of Zach Zach
Mar 21, 2020 4

We get rise about once a month since we live nearby. When they are on it, the biscuits are amazing and huge and perfectly cooked and the chicken is fantastic. But when they are not on it, they have forgotten toppings, chicken has been cold, etc. I wish they were more consistent. They still do a good job of changing up the menu and just launched a new menu about a month or so ago. Overall would recommend.

Photo of Tiffany McEachern Tiffany McEachern
Apr 27, 2019 4

Love both the sweet and savory options but it can be busy at times so you might have a wait. Highly recommend the creme brulee donut!

Photo of Briana Kornegay Briana Kornegay
Mar 5, 2019 5

I love this place!!!!! They have a new menu as of March 2019 but most of the items are the same the name has just changed. I love it! Come here all the time. If you are looking for a delicious biscuit, RISE is the place!

Photo of Jazmin Molina Jazmin Molina
Dec 4, 2019 5

I am writing this while stuffing my face in my car but the workers here are amazing especially after the confusion this morning due to my online order. Long story short my online order did not go through, but the payment definitely did. They were so nice and understanding and prepared the order when I went in and I feel so thankful and awkward for making them go through that. The food is yummy, thank you guys again!

Photo of Dan Coroian Dan Coroian
Oct 24, 2019 3

Best donuts and general breakfast fare in the area. A repeat favorite, glad I live just down the street! UPDATE: This place has mostly gone to s**t. They stopped selling their donuts...we had only ever gone there for breakfast or brunch and have literally 0 interest in coming back. Lowering rating to 3 stars.

Photo of Mark W Mark W
Oct 7, 2019 5

They're not making donuts any longer and changing their name to reflect that. Rise Biscuits and Righteous Chicken.

Photo of Melissa C Melissa C
Sep 10, 2019 3

Biscuits are bigger than I thought they would be and they are good. My only complaint is that they didn’t put sauce in any of my biscuits. I ordered a few spicy chicken biscuits and it says it comes with sauce.. tasted dry without any sauce. I didn’t realize until I got home. This is my first visit too.

Photo of Sarah Winicki Leon Sarah Winicki Leon
Sep 8, 2019 4

Seriously the best fried chicken biscuit! I added a fried green tomato...it was amazing with the bacon and pimento cheese! They were super busy, which is typical for all the rise locations. The only thing that was disappointing is they seem to have less donuts than they used to. I know all the locations are a little different and sell accordingly. But it won't deter me from returning. I do want to try the cheddar biscuit the next time...how amazing would that be!

Photo of Kerry Graham Kerry Graham
Jul 6, 2019 5

Exceeded my expectations! We had the chicken biscuit, the tree hugger, and an applewood bacon. My husband put jelly on his egg, bacon, and cheese, for which I condemned him, but I stand corrected. Adding jelly somehow worked... like Joey "custard, good. Jam, good. Beef, good!"

Photo of Elizabeth Jordan Elizabeth Jordan
Mar 29, 2019 5

The staff at this place are amazing! Tama in particular is absolutely awesome! Always knows what the customers want and thinks ahead! A real team player with a great attitude and smile! Five stars to all the great people there!

Photo of David Green David Green
May 2, 2019 5

Been going here since it first opened. Their donuts are good, but I really go for the biscuits (bacon, egg, cheese) which are truly amazing. I do like the outdoor seating...kinda wish they had more space on the inside for those rainy days. Also, the key to survival is do not go on Saturday or Sunday morning :) By that, I mean, the lines can be crazy, I would avoid going there between 8-10am on those days if you can resist.

Photo of Jim Campbell Jim Campbell
Jun 6, 2019 5

Great local food. Unique menu. Friend green tomato biscuit with pimento is incredible!

Photo of Robby Birdsong (birdblue4u2) Robby Birdsong (birdblue4u2)
Jun 14, 2022 5

I've been eating here since they first opened. It just keeps getting better. Their ability to serve a tremendous amount of people at once is mind-blowing. Right up there with Chick-fil-A if not faster. And omg that bacon, egg and cheese is the bomb.

Photo of Brittany Elliott Brittany Elliott
May 22, 2022 5

Update: 1 year later: Gave this place another try and it was as wonderful as I remembered the downtown location being! Food was prepared promptly and it was delicious. We’ll be back! Picked up a mixed dozen of donuts early Friday morning (5/21/21) to bring to work because I had to wait on an errand, and I was shocked how bad they were! They definitely hadn’t been made that day and had an odd aftertaste. They were edible but definitely not the quality you’d expect for paying $1.50 a donut, I’ve easily had better donuts from a nearby gas station. It’s disappointing because they’ve been great in the past but I’m feeling a bit burned by this and recent reviews.

Photo of Mary Neeley Mary Neeley
Jul 3, 2022 5

Recommended to us by many folks, finally gave it a try. This review is for the south point location. If you’ve never been, the store front is very tiny. Everything is ordered either through a kiosk or you scan the QR code and place your order online. I love this business model as you don’t feel like you have to rush for the people in line behind you. We actually placed our order online while standing in line for the kiosk (we’re newbs, def faster to order ahead of time). On a Sunday morning it took about 10 minutes from order to pickup, with lots of people taking their orders to go. I had the sausage blueberry biscuit and a chocolate frosted donut. I was totally oblivious and did not realize that the blueberry biscuit is glazed/frosted. I’m not saying it’s a bad thing but it was overkill for me with a donut on the side. The donuts are alright; my donut was both glazed with chocolate frosting on top of the glaze. My partner had the Nashville chicken biscuit; he said it was decent. He also got the glazed blueberry biscuit on the side. So my takeaways: we will def eat here again; great way to get sweet and savory breakfast together; don’t come here if you want healthy breakfast.

Photo of Amit Bhatia Amit Bhatia
Sep 1, 2022 5

Yum - bought it for the office. Everyone loved this place. Chicken biscuits were super popular and went fast. I had the egg (scrambled) and avocado on biscuit and it was yummy.

Photo of Trianna Williams Trianna Williams
Sep 26, 2022 5

Food is always fresh and yummy! I ordered fries, cheese grits and buttermilk bacon, egg and cheese biscuit online for pick-up. The food was ready super quick and my fries were fresh and hot. My grits and buttermilk biscuit are always so good! I absolutely love this place! I live only 5 minutes away and it is a pleasure to order breakfast for a quick visit.

Photo of Amy Sonder Amy Sonder
Jan 21, 2022 5

OMG! I thought this place would be overhyped by my friends who had recently moved down to Chapel Hill and I'm so happy to say that it was not. We ordered online in advance because this place is, rightfully, busy nearly every morning. Picking up the order is a bit unique because you go in and open up a locker that has your order in it; it's heated and keeps the food warm. I had the Nashville Hot Chicken and it was PHENOMENAL! The chicken was so juicy and cooked perfectly, the biscuit was incredible and the sauce was very spicy. My friend who always gets the buffalo chicken said the Nashville Hot was much spicier so order whichever of the two you think your palate can handle. My mouth is watering just thinking of this sandwich. Order here and you won't be disappointed.