Just a quick love note to the bike department. Thought either the bike or I was getting old and dragging after an early spring ride. After the REI tuneup I know it wasn't the bike. Great ride. Thank you for the work.
Amy W
Mar 20, 2025
5
My experience today at REI was all about the sales associate who checked her handheld device to see if the pants I wanted in my size were available in the color I wanted. She disappeared into the back, looked and looked for 10 minutes (I think she was opening boxes) and found what I wanted. Excellent, full effort customer service!
Lior Molvin
Mar 2, 2025
5
This is a great store. The people are adventurists at heart and know the equipment. They are kind and service oriented. I hope this store continues to serve our community
Ashley Bowman
Jan 21, 2025
5
I went in planning to look at binoculars, without knowing much about what I was looking for. The greeter asked if she could help, and I told her what I was looking for. She didn't just point me to the binoculars... she went with me and explained in detail the differences between the binoculars. I tried them all out and she was helpful in figuring out what would work for me. Thanks!
Archer McElreath
Jan 15, 2025
5
Came in really close to closing time and a worker helped me find a coat I saw online which she had to get from the truck! Very friendly and helpful.