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Red Robin Gourmet Burgers and Brews

4.2

5313 New Hope Commons Dr
Durham, NC 27707
Phone: (919) 419-4980
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Google Reviews

Photo of April H April H
Dec 26, 2023 5

My nephew and I celebrated his birthday with dinner. Ashley provided EXCELLENT customer service. She was so attentive and kind. We will return soon. Thanks Ashley!

Photo of Eric Mlcoch Eric Mlcoch
Nov 19, 2023 5

It's tough to run a restaurant these days but I was very impressed with Red Robin on our first visit here. The dining room was busy but clean. We were promptly seated, our waitress was responsive and available, and the food was great. Good beer options as well. Keep up the good work!

Photo of PoisonKissDeath PoisonKissDeath
Nov 7, 2023 5

Server was the only wait staff on duty at the time and still was on top of everything. Mia is literally the best wait staff Red Robin has. The food was amazing and hot.

Photo of Jessie H Jessie H
Aug 30, 2023 5

They are always extra careful with my gluten free orders! I rarely get to eat out due to medical conditions. This location is always super friendly and has never gotten a take-out order wrong. It is such a treat to come across a restaurant with options for me. Super thankful for the awesome staff and delicious GF alternatives

Photo of Briona Blair Briona Blair
Jul 30, 2023 5

I Love Going Here. The Service Was Great. I’ve Been A Handful Of Times & Ordered Delivery & They’re Always Accurate & Food Is Fresh. The Burger Is Always Delicious & Bottomless Fries Are The BEST Idea When I Go.

Photo of Aaron Weston Aaron Weston
Jul 24, 2023 3

Not the best Red Robin. Food was good (sweet potato fries / steak fries were kinda mushy). Server took forever with the device to take every order (including just drinks), so she stood at our table to click buttons for five minutes every time she came over.

Photo of Lisa Quinn Lisa Quinn
Jul 6, 2023 5

I have always had great conversations with the employees at this location, particularly at the bar. I really love the food, particularly the burgers. U like that you can check out whenever you want because it's available on the screen kiosk thing. No waiting!

Photo of Patrick Leroux Patrick Leroux
Jun 26, 2023 5

We chose to eat in the bar area tables and it was perfect! The bartender (Zelena) answered our menu questions and took our drink/food order. She used a wireless ordering handheld device and was very helpful and friendly. The food came out quick and perfect! Half way through our meal I asked for more fries and WOW they arrived at our table hot out of the fryer in what seemed like only seconds. Unless they invent a mind reading device I don't see how they could improve on service. This location has improved 1000% since my previous visit.

Photo of Lorita Moore Lorita Moore
Jun 17, 2023 5

I love going to Red Robin. The only thing that bothered me today, though was that when I ordered large fries to go with my meal, it didn't look large at all. I was surprised! Ha ha. But other than that I do thoroughly enjoy eating there. I am in love with their strawberry lemonade! My friends and I like to get together and enjoy each other's company at Red Robin.