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Red Robin Gourmet Burgers and Brews

4.2

5313 New Hope Commons Dr
Durham, NC 27707
Phone: (919) 419-4980
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Google Reviews

Photo of Eric Mlcoch Eric Mlcoch
Nov 19, 2023 5

It's tough to run a restaurant these days but I was very impressed with Red Robin on our first visit here. The dining room was busy but clean. We were promptly seated, our waitress was responsive and available, and the food was great. Good beer options as well. Keep up the good work!

Photo of PoisonKissDeath PoisonKissDeath
Nov 7, 2023 5

Server was the only wait staff on duty at the time and still was on top of everything. Mia is literally the best wait staff Red Robin has. The food was amazing and hot.

Photo of Jessie H Jessie H
Aug 30, 2023 5

They are always extra careful with my gluten free orders! I rarely get to eat out due to medical conditions. This location is always super friendly and has never gotten a take-out order wrong. It is such a treat to come across a restaurant with options for me. Super thankful for the awesome staff and delicious GF alternatives

Photo of Briona Blair Briona Blair
Jul 30, 2023 5

I Love Going Here. The Service Was Great. I’ve Been A Handful Of Times & Ordered Delivery & They’re Always Accurate & Food Is Fresh. The Burger Is Always Delicious & Bottomless Fries Are The BEST Idea When I Go.

Photo of Aaron Weston Aaron Weston
Jul 24, 2023 3

Not the best Red Robin. Food was good (sweet potato fries / steak fries were kinda mushy). Server took forever with the device to take every order (including just drinks), so she stood at our table to click buttons for five minutes every time she came over.

Photo of Lisa Quinn Lisa Quinn
Jul 6, 2023 5

I have always had great conversations with the employees at this location, particularly at the bar. I really love the food, particularly the burgers. U like that you can check out whenever you want because it's available on the screen kiosk thing. No waiting!

Photo of Patrick Leroux Patrick Leroux
Jun 26, 2023 5

We chose to eat in the bar area tables and it was perfect! The bartender (Zelena) answered our menu questions and took our drink/food order. She used a wireless ordering handheld device and was very helpful and friendly. The food came out quick and perfect! Half way through our meal I asked for more fries and WOW they arrived at our table hot out of the fryer in what seemed like only seconds. Unless they invent a mind reading device I don't see how they could improve on service. This location has improved 1000% since my previous visit.

Photo of Lorita Moore Lorita Moore
Jun 17, 2023 5

I love going to Red Robin. The only thing that bothered me today, though was that when I ordered large fries to go with my meal, it didn't look large at all. I was surprised! Ha ha. But other than that I do thoroughly enjoy eating there. I am in love with their strawberry lemonade! My friends and I like to get together and enjoy each other's company at Red Robin.

Photo of Agatha Donkar Lund Agatha Donkar Lund
Apr 29, 2023 4

Had a great lunch here today. Fried pickles are excellent and we enjoyed the Whiskey BBQ burger (Travis) and Bleu Cheese Burger (me). The summer special watermelon margarita is AMAZING.

Photo of Elizabeth Hart Elizabeth Hart
Mar 17, 2023 3

Spent 40 dollars on two burgers and some fries. One double burger with the egg and a bacon cheese burger. Ordered to pick up later at 430. We wish we had gone to burger King. What a disappointment 😪. Cold fries warmish burgers. Thin meat. Added tomatoes when I asked for none. First time my husband didn't finish his burger.smh. curbside pickup

Photo of Jennifer Tuck Jennifer Tuck
Mar 2, 2023 5

Food and drinks were great. Service was slow. Waitress seemed non existent, but food was still really good.

Photo of Lauren Young Lauren Young
Feb 23, 2023 5

This Red Robin restaurant has such a wonderful team. They are kind, helpful, and attentive, frequently going above and beyond to ensure a positive experience for diners. We've eaten in and taken out from this location a number of times over the years, but our most memorable experience here was our oldest son's Make-A-Wish wish granting party in 2018. The Red Robin team pulled out all the stops to make our son feel like the superhero he is and treated our entire family like celebrities. The team even prepared our tables with Disney-themed decorations to welcome us to the restaurant ahead of our arrival! We felt so well cared for and appreciated everything that was done to make that event—the sendoff for our son's Make-A-Wish trip—so special.

Photo of Ana karina Jordan Ana karina Jordan
Feb 14, 2023 4

I have been in a couple of this restaurant before but, it is my favorite on Durham Chapel Hill boulevards. Always clean, good and fast service. I tried for first time there the sweet potato fries and it was really delicious. I also tried the avocado burger 🍔. If you like avocados, go for this one and give it a try.

Photo of Julien Jomier Julien Jomier
Jan 28, 2023 4

Very tasty burgers and friendly staff. Ideal for kids.