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Red Robin Gourmet Burgers and Brews

4.2

5313 New Hope Commons Dr
Durham, NC 27707
Phone: (919) 419-4980
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Google Reviews

Photo of NSA NSA
Feb 27, 2025 5

Had a good visit today Our waitress,a young woman, made everything much better.. the avocado mash with BBQ was light on avocado, but I combined it with the Garlic aoli sauce if you didn't know, unlimited sides of a lot of options several options of toppings and milkshakes sweet potato fries are tasty as usual

Photo of Jason Nazworth Jason Nazworth
Feb 11, 2025 5

My wife and I stopped by for a weekday lunch meal last week. The blonde haired waitress was able to run the bar, and several tables by herself, where she did an amazing job. She was very kind, and greeted us with a smile. The food was perfect, and was made extremely fast. Several years ago, we had a terrible service experience, so I was hesitant to make another trip to this location, but I'm glad we did. What a pleasant experience. All around 5* experience. Thank you!

Photo of Jacqui W Jacqui W
Dec 28, 2024 3

This used to be a great place. Our waitress was basically non-existent. We were there about 2 hours and she came to the table 4 times with 2 of those times when I stopped here and asked for fries and tea. We sat right beside the kitchen and we could see her in there standing with another employee looking at her cell phone, giggling and laughing the majority of the time we were there.It took almost 30 minutes to get an order of fries. She only had 2 other tables. It was Christmas Eve around 6:30pm. It was a very slow night. The food was not good except the Brussel sprouts. They were great. Don't think I will be returning there again, atleast not the one in Durham.

Photo of Naomi McMillan Naomi McMillan
Dec 5, 2024 5

Phenomenal service. Both Laurie and Rob (I really hope that’s right) provided amazing service today for me when I placed the order at the total opposite location ! Both carried heart on their sleeve in assuring me I would be taken care of! Thanks so much !!!!!

Photo of Dan Foskey Dan Foskey
Nov 26, 2024 4

Nice atmosphere with great service. Food was good but maybe just a little pricey for the menu selections. Salmon and shrimp entrees were great.

Photo of Elliott George Elliott George
Oct 20, 2024 5

I had never been to a Red Robin until trying this one. It was so nice! The service was excellent, with friendly managers and kind wait staff. The food was served quickly. We were checked on many times. The menu has a lot of options for any kind of diet, and I saw things I’d like to go back to try. I am also into the big beer selection. Clean and great atmosphere.

Photo of Chris Chris
Oct 2, 2024 5

Great food and amazing staff it was my first time eating at a Red Robin and I was impressed with everything with the dining and food and staff hope to try other locations someday until then I will be back to this one

Photo of Xddd Xddd Xddd Xddd
Jul 8, 2024 4

Food was decent but it had me wishing I had ordered something else. Service was great and the waiting staff checks on you frequently. Worth trying out just to go out with friends if you can't think of anywhere else to go. Parking can be a little hard to find, depending on the day you visit.

Photo of K A K A
Jun 19, 2024 3

I order my usual today via UberEats. I have an allergy to nightshades which includes white potatoes but not sweet potatoes. I ordered my items using the UE appt and selected the sweet potatoes fries as my side with my burger, along with the option for extra fries. I received my order at home. I got steak fries in the entree container and only a to go side of sweet potato fries. I paid extra for selecting sweet potato fries as my side with the entree. I feel like the kitchen staff messed up but the person who packed my order messed up as well. Working in a restaurant you have to be detail oriented and also need to double check the order receipt before placing items in the bag. I’m annoyed that I have to now throw away the steak fries and only eat my small take go order of fries. :(

Photo of Pete Hawkins Pete Hawkins
May 11, 2024 5

Hadn’t been here in awhile and always a little scared of showing up at a restaurant between lunch and dinner, but Red Robin did not disappoint today! The kid loved her meal and chocolate shake, the queso burger was extremely tasty and the service was top notch!