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Popeyes Louisiana Kitchen

4.2

2723 Guess Rd
Durham, NC 27705
Phone: (919) 381-4555
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Google Reviews

Photo of Rahsheda Anthony Rahsheda Anthony
Sep 9, 2023 3

So I did order online which food was great but the service sucked.I came to the front cash register which I was totally ignored while worker was talking to another worker (both Hispanic talking in Spanish) no eye contact was given or a OMP .So I stepped to the side to get attention from workers behind them who handed me my food .Crazy thing is as soon as another customer came behind which was a Hispanic was greeted and taking care of on the spot.

Photo of Jes P Jes P
Sep 2, 2023 5

Ms. Phyllis is awesome, words can’t describe the experience I had today at Popeyes!!! I came in pain and she opened the door for me and ushered me to a seat, greeted customers and cleaned all at the same time!!! She deserves a raise or manager position!! She is a asset to Popeyes and I hope y’all treat her as one!!!!❤️❤️❤️👌🏾👌🏾👌🏾👌🏾

Photo of Mace Mace
Jul 28, 2023 5

It's in a tight spot but the service has been good. I hope this group stays happy so they will keep providing service at a high level.

Photo of Glenda White Glenda White
Jul 15, 2023 5

I’ve gone there several times over the past couple months and it has been excellent. Food has been on point and great customer service.

Photo of Elizabeth Pierce Elizabeth Pierce
Jun 6, 2023 4

First time here. Placed my order at the drive thru. Service was very quick. The lady at the drive thru window was very nice and polite. I purchased the 8 piece nugget comb which was delicious. I will return.

Photo of Maurice G Maurice G
Jun 1, 2023 4

Needs more competent workers! Still good food.

Photo of Robert Currie Robert Currie
May 13, 2023 3

Service as expected, however, the price was very high and they forgot an item in our order. Remember, double check your order before leaving drive thru.

Photo of Han Stw Han Stw
Jan 19, 2023 4

Great fried chicken fast food restaurant. Popeye’s fried chicken is always well seasoned and juicy. This time I ordered the 6 pcs Ghost Pepper spicy wings through the app. The wings were tasty and spicy level was good. It was however quite a long wait even though I timed my pick up, I still had to wait more than 10 mins to get the food.

Photo of Ashley Odvody Ashley Odvody
Dec 2, 2022 5

It was my first time at Popeye's and I was glad to see that it lived up to the hype. The fries were delicious, chicken perfectly crispy and great temperature, biscuit buttery delicious and not too big, and the price was right for a family. I was also impressed with how fast everything came out.

Photo of Nitin Luthra Nitin Luthra
Nov 23, 2022 5

Popeye’s is famous for their amazing chicken and infamous for its not-so-friendly staff. But I was quite surprised to see that wasn’t the case at the Guess Road, Durham branch. While I was eating, one of the staff, an middle-aged woman (I think her name was Phyllis) was the nicest Popeye (or any fast-food place) server I have ever met throughout the US. She was kind and made some conversation with guests offering to help those who need it. It was heart warming because she was so motherly and made me feel not like a customer but a guest.