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Philly Steak Factory

4.5

5410 New Hope Commons Dr
Durham, NC 27707
Phone: (919) 490-9753
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Google Reviews

Photo of David Van Wagener David Van Wagener
Feb 27, 2019 5

This is my 'go to' for gyros in Durham. The beef/lamb is well seasoned and cooked. The tzatziki is tasty and the portions are good. They make outstanding steak and cheese as well. For dessert, the pistachio baklava is great. The staff is friendly. Unfortunately, they are closed on Fridays now, which is when we like to eat out for lunch instead of bringing lunch to work, but it's good enough that occasionally we'll reschedule our lunch day.

Photo of CA Henderson CA Henderson
Mar 29, 2019 4

I usually receive more enthusiastic service. The servers seemed less than thrilled this time around. The pizza was okay. I think the food usually is pretty average, but service is usually good and I can count on them to have on the right games.

Photo of Ari Manzano Ari Manzano
Apr 27, 2019 4

Want a good Philly Steak Sandwich in Durham? This is where you'll find it. You know it's good when the meat by it's self is on point.

Photo of Jazzmyn Byrd Jazzmyn Byrd
Apr 10, 2019 5

The chicken cheese steaks are so freaking good. I get a half bc they pack so much meat in it and it gets you full. I wouldn't be able to eat a whole in one sitting lol.

Photo of Cassandra K Cassandra K
May 20, 2019 5

Great philly steak sandwich and fries!! Very tasty and authentic!

Photo of Isaiah zipple Isaiah zipple
Jun 22, 2019 5

Great food. Have been coming here for over a decade. My go to place for a sandwich

Photo of Collette Jackson Collette Jackson
Jul 7, 2019 5

The gyros here reminds of the gyro shops back in the Midwest. Let me just say, this the only place I buy my gyros from. Also, the service is fast and friendly.

Photo of Julie Cheng Julie Cheng
Jun 20, 2019 5

I swear this is the best philly cheese steak in the triangle! Been here many many times and it always tastes amazing :D The guys always there are also super nice people!

Photo of Donnie Springfield Donnie Springfield
Aug 13, 2019 5

I've traveled around the world for my work, and along the way I've eaten more than my fair share of Philly steak sandwiches. A world of Philly steaks, and yet I keep returning to Philly Steak Factory in Durham, NC. The bread is perfection, the meat is unprocessed, the seasoning is second to none, and the toppings are simple and fresh. Chat with the proprietor as he expertly cooks your sandwich right in front of you. Enjoy it in the humble confines of the store, and finish your meal with a piece of baklava.

Photo of Chris Hairr Chris Hairr
Aug 8, 2019 5

I've been going to this shop for over 15 years. The food is fresh, made right in front of you when you order. The tables are always clean, and the fountain drinks are never flat. The owner is friendly and super courteous, and goes out of his way to make his regulars feel welcome and valued. I've never been disappointed after eating here.

Photo of Douglas Pender Douglas Pender
Aug 10, 2019 5

My favorite place for lunch. I've been going here for over ten years. The owner works from open to close every day and is an amazing guy. He has a wonderful family and a awe inspiring story. I get the half steak on white bread with lettuce, tomato, mayo, and provolone cheese with a side of fries. It always hits the spot.

Photo of Mohammad Bilal Mohammad Bilal
Aug 17, 2019 5

Best philly steak in the WORLD. I’ve lived in a few different cities, a few different countries, and let me tell you, you’ll never find anything that quite compares. Excellent food, excellent customer service, what more could you ask for. I make the 30 minute trip from Raleigh as often as I can. I tell all my friends about this place, and I talk so much about it that they say when they come visit NC, they have to come here first!

Photo of Justin Klenke Justin Klenke
Aug 19, 2019 5

Looking for the best Philly Steak in the Carolinas? Here it is! Always a great sandwich made fresh right in front of you. Do yourself a favor and get one asap.

Photo of Dave Blackburn Dave Blackburn
Nov 3, 2019 5

Authentic, fresh, awesome and tasty. Can't wait to come back!

Photo of Jamie Huntington-Meath Jamie Huntington-Meath
Feb 16, 2020 5

Oh my,my 3 sons and I love this sandwich shop. Their food is sooo delicious. The half or whole philly cheese is amazing. The fries are fresh, crunchy, and tasty. The fountain drinks are great and if you like there are bottled sodas too. Alex loves the gyros. I like the subs. Mac and Zach love everything too. The proprietor and his son are friendly. They are not only good cooks but interesting to chat with as well. Try it out you.will be glad you did. Your taste buds will thank you. Check out the photos.

Photo of Alex Huntington-Meath Alex Huntington-Meath
Feb 8, 2020 5

I have been going to Philly Factory for more then decade and it’s my favorite sandwich place in the triangle. It’s just the sort of family business that does the best work. If you’re only going to eat one meal in Durham you can’t go wrong with Philly Streak Factory.

Photo of Jenni Sniffen Jenni Sniffen
Mar 2, 2020 5

Just ate there for the first time with my family and we all LOVED it! Definitely plan to come back. Staff was great and food came out fast.

Photo of Aixavelisse Soto Aixavelisse Soto
Feb 5, 2020 5

The BEST PHILLY STEAKS I JAVE HAD SINCE I LEFT Philadelphia,N.J area!!! A MUST PLACE TO EAT!! WILL NEVER BE DISAPPOINTED!!!!

Photo of Quinton Smith Quinton Smith
Nov 5, 2018 5

Been coming here 15 years, since undergrad. Still the best chicken philly I've ever had

Photo of John Morris John Morris
Dec 8, 2016 4

Cleanliness 4/5. Tables were a bit sticky. Got two drinks from their cooler and they were sticky from where an old drink had potentially burst or bust open on them. Service 5/5. The man behind the grill was kind but stressed and overworked. Quality 4/5. I ordered a pastrami sandwich and was moderately satisfied. But for $6 for a 6 inch sub I felt the price wasn't truly justified. Price 3/5. Felt the sandwiches were a bit pricey.

Photo of michael  griffin michael griffin
May 31, 2020 5

I used to go here as a kid And the food was always so good I’m originally from Philadelphia so I know a good cheesesteak This place here is hands-down the best Philly steak spot in the triangle ... I haven’t been in over four years and I got takeout tonight and it’s exactly how I remembered it ..... Consistency has always been their focal point and it shows in every bite you take

Photo of James Hudson James Hudson
Jul 6, 2020 5

These guys are legit! They don't use the typical frozen slices of steak, but thicker, fresh meat. The six inch combo was almost too much food for me, but I pushed through to finish it. I imagine the 12 inch is a great way to split a meal with that special someone. The bread is made in house too! Service was friendly and prompt.