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Panera Bread

4

3301 Watkins Rd
Durham, NC 27707
Phone: (919) 419-6300
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Google Reviews

Photo of Samone Jones Samone Jones
Jun 22, 2025 5

This new renovation is beautiful. I got the old faithful blueberry lavender tea and the Chipotle chicken and avocado breakfast sandwich for the win. This location has the blueberry lavender tea as self serv- surprisingly and awesome. All the other locations I've been to its always behind the counter. The place is newly renovated roughly 3 weeks the emplyees told me, you can still smell the new lumber smells. Its like a shiny new penny. As for the service here, it was ok, some of the employees almost seemed a little bothered.

Photo of Stacey Edwards Stacey Edwards
Mar 30, 2025 3

Went to get my nails done so just wanted a quick smoothie... sat down in salon first drink and I had to throw it away it tasted real sour like something in it was bad. I will now always taste before I leave

Photo of Derrick Carpenter Derrick Carpenter
Jan 17, 2025 5

Not only is the food really good here, but so is the crew. They push themselves to deliver on really good service, each and every time. I've been dining at this location for years, and only once did I have a less than stellar experience, but it was immediately addressed by one of the managers. As far as food, the Bacon Turkey Bravo and the Fuji Apple Chicken Salad are two of my faves. I love all of their bagels and pastries. And, I'm probably going to be a lifer in the Unlimited Sip Club, because they keep rewarding me with special offers and discounts. I love Panera. ❤️

Photo of Melodie Majette Melodie Majette
Nov 14, 2024 4

Sam, the Team Lead and another Panera employee let me stand at the counter as they discussed something about I'm assuming a prior order. I thought the only way to order was to use the "Fast Lane Kiosk" that was until Keith stepped out of the kitchen and ASKED me had I been helped!!! He was kind, made suggestions and took my order and all the while Sam,"Team Lead" walked around the counter and never acknowledged my presence. A simple, "I'll be right with you" or "Just one moment" goes a long way in customer service. The gentleman Davo who prepared my food was also kind. I ordered catering from this location for my office on at least 5 occasions but notice I said "ordered". I will not again. Shout out to good employees- Keith and Davo!!

Photo of gilly1410 gilly1410
Sep 18, 2024 5

I love their new line of Cibatta sandwiches… so deliciously good.. Always tasty and the specialty teas especially the hibiscus - my favorite