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Panera Bread


3603 Witherspoon Blvd
Durham, NC 27707
Phone: (919) 419-6300
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Google Reviews

Photo of Margie Woods Margie Woods
Oct 8, 2022 4

My spouse and I come here frequently. The staff are wonderful; very friendly, efficient and helpful. They are gemerally good with customized orders and happy to correct any mistake. Areas for improvement: the tables are often dirty; we frequently have trouble finding a clean place to sit, even when it's not busy at all. Also, the ladies room almost always needs attention; there is water all over the sinks and frequently on the floor, and the trash is often overflowing onto the floor. The staff mops the non-carpeted areas when customers are still arriving, making the floors extremely slippery and dangerous. They do put up signs, but often you have to walk through the wet areas to place your order and fill your drink. We have slipped on a number of occasions. Finally, they often drain the drinks around 8:30 pm, when they are supposed to stay open until 9:00 pm. But overall this is a good place, or we wouldn't keep coming!

Photo of Ny Barber Ny Barber
Sep 25, 2022 3

Panera has always been consistent with the quality of their food so no worries here. The only thing I would recommend for this particular location is that they need to maintain their housekeeping. Napkin dispensers were empty, notified a staff member regarding this and they didn’t acknowledge it. Drink area was sticky, low on utensils. Location is good. Easy to get to. Staff was friendly and quick. Seating was ample inside and outside. Parking is ample. Prices are standard for all Panera. Overall it’s still delicious and I still enjoy it.

Photo of Patrick Nalley Patrick Nalley
May 30, 2022 4

I went to Panera's today because I've been seeing commercials about a new chicken sandwich. It was good, but not as good as the chicken sandwich at Popeye's. My wife had a fruit salad and a Mexican creamy soup oh, and she loved both of them.

Photo of Tim Blumenthal Tim Blumenthal
May 13, 2022 5

Quality establishment with a wonderful staff. Shelby the team manager and the GM as well as all the other staff have made this place amazing. Super friendly, super quick, and made me leave smiling.

Photo of Jennifer Baker Jennifer Baker
Mar 17, 2022 5

Great place to eat or just sit and do some computer work. Very friendly staff and the manager kim who took my order was the friendliest!!

Photo of Thomas Roper Thomas Roper
Feb 12, 2022 4

I joined the coffee club a few months ago. There's a super convenient location very near my kid's school that I drive by every day. I bought a travel mug and get a refill 4-5 times a week If you get coffee more than a few times a month, this is definitely worth it. I think the price for the club now is under $10 / mo. There were a couple times at this location when all the coffee urns were tapped, which was annoying. But they've gotten a lot better since January 2022.

Photo of Kea Allen Kea Allen
Jan 1, 2022 5

Great customer service. The man who helped me was very kind and helpful.

Photo of Cheryl H Cheryl H
Dec 25, 2021 5

Great chai tea. Tried new flatbread chicken pizza & was excellent & tasty. Will order again..