Panera will probably remain a favorite for me. I often place orders for sour dough and basil tomatoe bread and do Rapid Pick Up. This time my order was overlooked and I had to make a second trip the next day. As good customer service I thought it would have been appropriate to offer some kind of compensation for the inconvenience. I will continue to make purchases but would feel more valued as a repeat customer if shown a bit more consideration.
Danielle Grantham
Aug 16, 2023
3
Ordering was easy, but they were not stocked up with cups, lids, and no ice. You had to ask the cashier for ice. I asked the lady with the Afro for assistance and she had a whole attitude. I thought that was not good. Other than that food was good. Hopefully her attitude gets better.