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Panera Bread


3603 Witherspoon Blvd
Durham, NC 27707
Phone: (919) 419-6300
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Google Reviews

Photo of Beverly El-Amin Beverly El-Amin
Dec 2, 2023 4

Panera will probably remain a favorite for me. I often place orders for sour dough and basil tomatoe bread and do Rapid Pick Up. This time my order was overlooked and I had to make a second trip the next day. As good customer service I thought it would have been appropriate to offer some kind of compensation for the inconvenience. I will continue to make purchases but would feel more valued as a repeat customer if shown a bit more consideration.

Photo of Danielle Grantham Danielle Grantham
Aug 16, 2023 3

Ordering was easy, but they were not stocked up with cups, lids, and no ice. You had to ask the cashier for ice. I asked the lady with the Afro for assistance and she had a whole attitude. I thought that was not good. Other than that food was good. Hopefully her attitude gets better.

Photo of Noelia Bautista Noelia Bautista
Jul 14, 2023 5

I love Panera, they never fail! First time I tried the pizza and also my favorite soup and smoothie everything for pick up!

Photo of Libby Libby
Jun 13, 2023 4

Always loved Panera! Maybe I am getting older and don't like really salty food, but the chicken noodle soup was a bit on the salty side....edible but too many shakes of salt. Love the Asian sesame salad...dressing is addictive! There is always a good vibe at Panera...may sound hokey but important to feel comfortable!

Photo of Tracy Mou Tracy Mou
May 28, 2023 3

First time ordered whole sandwiches at this place. Their customer service, bread 🥖 favorites I’ll give them five star. But their inside portion and price I’ll give them three stars ⭐️. As you can see the advertise picture on the left and the ones I ordered on the right.

Photo of A Lewis A Lewis
Apr 5, 2023 5

The best crew in the area! Excellent customer service, easy to establish a rapport. Because everyone knows your name, it's like a cheer without the booze. A smile is constantly extended to you. And they remember your favorite orders and always offer something new to try! The entire morning team is amazing , especially Keith, who is one of my favorite crew member!

Photo of Steve Wells Steve Wells
Mar 25, 2023 4

This location is a bit hit or miss. It's good 4 out of 5 times. This last time, they got the order right. The previous time, they messed up optional ingredients on two sandwiches - they left them out. Once we didn't order, because they ran out of a type of bread for a sandwich we wanted - It was 6 PM, so kind of a surprise, since they are open for dinner. So this is an option. The food is good enough and it is decent more often than not. When it's good. It is a good place. Just wish that it was consistent.