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Panera Bread


737 9th St
Durham, NC 27705
Phone: (919) 286-0002
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Google Reviews

Photo of Kathleen Charli Hibbert Kathleen Charli Hibbert
Dec 3, 2023 3

There is a wonderful young manager here that needs a raise. He is professional and courteous. But some of the people that work on the food are very rude. Most shocking is that our last 4 orders from them have all been incorrect. Either missing regular items ( not extra things) like salad dressing or onions, or lett8ng my food sit there for 20 minutes behind them while I was waiting the whole time. They did not call my name, check my name, or acknowledge my order in any way. And when I tried to appproach the pickup area to ask, the woman rudely snapped at me they were "getting my soup" in a manner as though I had asked before (which I hadn't). I informed her I didn't have any soup.. and she said oh. . here's your order and pointed behind her. It's bad enough I have to order the food myself, and I now have to take everything out and double-check the entire order... but I need to be a mind reader too?

Photo of Tami Prager Tami Prager
Aug 7, 2023 5

Fast food that is clean & health for you. This is 1 of the busier locations, but that usually ensures you'll get freshly cooked food.