I have known the owner for many many years and I have been a customers of hers for a long time . I have always been greeted with the upmost respect and treated like a human being . I love her so much and will forever be a customer of hers. Oliver’s collar will forever have a place in my and my dogs heart ❤️
Aug 9, 2023
I like the idea of an independent store that specifically tailors its merchandize to pets (dogs, cats), and I would gladly support such a retail store. However, I have been to this store a number of times, I am NEVER greeted, rarely thanked, and the manager seems to not care about clients. I work in customer service, and I know that customers need to a.) be greeted as soon as they enter the store, b.) be asked "What can I help you find today for your dog (or cat)?" c.) customer needs to be told "Come back and visit us soon" and "THANK YOU!" For the record: I was the only customer in the store at the time. That said, they've got great products.
Jun 19, 2023
We got my dog a cake for her 10th birthday and it was a big hit! The cakes are very reasonably priced and very fun!