I first visited New Japan a few years back and it was pretty typical Japanese American food. However, the restaurant smelled like grease and it was very dirty.
I visited again recently. They've cleaned up the grease smell and the dining room was much cleaner. The food was slightly better than last time but now they water down their white sauce and it lacks a lot of the flavor.
Josh Stehno
Apr 15, 2019
5
We go here and do takeout about once a week and it’s always pretty good. We had a meal that wasn’t up to par, we took it back and they remade the whole order. Awesome customer service.
Ernest Johnson Jr
Jan 27, 2019
4
If you like the sit down Relaxed quality Japanese style food at a more fast food pace without the fancy server...this most definitely is the place to go. Always fresh and liberal healthy servings. The price is also super reasonable.
There is even a glass window you can stand in front of and watch the Masterchef prepare the food. Great family choice. Sometimes there is live music.
Joseph Zullo
Jun 6, 2019
3
A rather mediocre establishment. I ordered the hibachi steak. The price was fair but the quality was a bit of a letdown. At a Japanese restaurant you would expect some sort of marinade or sauce to add character and flavor to the food; however the meat and vegetables tasted quite plain, as if nothing had been done to them aside from applying heat.
Jesus Navarro
Feb 15, 2019
4
The foods great and well priced. Its a pretty big portion for the price. However, if you like ur meat really clean u might not like it because the chicken and steak sometimes has fat on the meat but they also have great sushi.
Tatia Davis
Jul 23, 2019
5
I love going to New Japan Restaurant as an after-work Friday treat! The service is quick, and the food is always delicious. I have never had a bad experience at this restaurant--from the service to the food. Just love it all!
Stacey Grainger II
Aug 15, 2019
5
Never messed up my order and always hot and good food. Good prices and friendly atmosphere.
Mikki Davis
Aug 1, 2019
5
Great restaurant quick service and awesome food. And they give you alot! 👍🏼😊
Nesta Gerberding
Jul 20, 2019
4
For the money, its a great heaping pile of good food, lots of meat, veggies and rice. But Friday night they ran out of sweet tea.
DaQuan Howell
Sep 21, 2019
5
Great food, large portions, great price. Fast, customer service is nice
maame akua
Oct 5, 2019
5
Chill place. Affordable. Nice hibachi!
Daniel H
Oct 1, 2019
4
Food is really good. I recommend the shrimp and chicken hibachi.
Justin Ballard
Sep 17, 2019
5
Unfortunately I had to move to Raleigh. I'll still come here for my hibachi chicken and crab rangoons. The white sauce here is perfect.
Teresa McMillen
Oct 14, 2019
5
What's the song when I went to eat there for dinner we really begin to like this restaurant has good food and it's quick and easy. Not expensive either
andreaetta johnson
Nov 11, 2019
5
The steak and chicken hibachi was delicious. I didn't have to wait for our food very long either.
Elaine Sosa
Oct 23, 2019
5
I've always loved their food ! Steak is always tender and cooked right!
Philip Oja
Nov 19, 2019
5
We have been regulars here for several months. This place is an absolute gem! Good Asian fast food for awesome rates. I especially love How big the portions are and how much meat they include in each dish. Also love that they serve sushi here. You can call and order ahead and they’ll have your dish waiting for you when you get there.
Samera Ali
Dec 15, 2019
5
The best food in town !! The portion size they give you for the price💯!! Food is always fresh , and the crab rangoons are amazing!!!
Fernando Nava
Feb 3, 2020
5
I've passed by this place many times and never gave any thought to try it. Tonight I was in the mood for something new and not out of my way going home after a long day at work that was neither a burger, some chicken or a burrito. So I tried the Hibachi Shrimp and Steak and have to admit that I should have tried this place sooner. Food was great and well portioned for the price. I will be visiting again to try other things on the menu for sure...
Brice Davis
Feb 16, 2020
4
Good food, not spectacular, but it's good for quickbachi. I have only eaten the hibachi, can't speak to the teriyaki. Seems to always be clean and pretty quick.
Monique Broadnax
Mar 12, 2020
4
The atmosphere is cozy and welcoming, fast, friendly service, nice size portions. I love the teryaki chicken and steak, the white sauce is amazing.
German chavira
Nov 13, 2019
5
Nice friendly place!!
Ramona Williams
May 15, 2020
5
Love the food!! The line is around the building as you have to wait outside to pick up orders due to new restrictions. Gonna be at least a 30+ minute wait even if you order over the phone
John Morris
Nov 26, 2018
4
Clean establishment with a 98.5 health code rating. Food was good but too many onions! See the rest of my review below!
Cleanliness 3/5. Dining room area and sauce/condiment bar were spotless. Bathroom was lacking however and one of the food staff that came into the men's room, barely washed his hands for 2 seconds, after using the urinal. Luckily my food was already made prior to his using the restroom but goes to show that the staff need better cleaning habits when handling food.
Price 4/5. Chicken and Shrimp Hibachi platter w/ medium drink was $11.69. And even though its take-out, they were still asking for tips on the receipt. Why? You are picking up your own order, tossing your own trash away as well. It's not even handed to you! Its sitting on the counter after they call you over! Your food isn't brought to your table if you eat in the dining room either. Why am I tipping you for you doing your job?
Quality 4/5. I didn't want to drop a star, however I was asked: "Did you want fried zucchini, mushrooms and onions as well?" And I said yes. Well all I got as you can see in the picture was onions. They were generous with the chicken and shrimp, I can give them that much.
Service 5/5. I was met with smiles and a warm attitude. Much appreciated! I will come back!
Dr Lady Smith
Jul 17, 2019
5
The entree was delicious and they gave me enough, so I was able to have 2 meals from this entree. I will become a regular at this restaurant.
Ramona Williams
Jun 30, 2020
5
Love the food!! Call ahead for your order due to Covid.
There could still be a line.....social distancing......if there is a line, it's worth wait!!! So glad they are back open ❤
Consuela Blake
Jul 17, 2020
5
The food is always hot and good, I love the rice the most. Great and friendly staff also.
Gloria Wiggins
Aug 4, 2020
5
Always clean when I go they are always cleaning very polite and organized the food is great
Diana Ceron
Sep 7, 2020
5
The food is always good and staff is polite.
Toad Stool
Sep 5, 2020
5
Favorite place to go to when in Durham, NC
Stephanie Cox
Sep 4, 2020
5
Good food
Gail Brown
Sep 12, 2020
5
Food is great!!
MsLady 003
Oct 2, 2020
5
Best Habachi in town. Fresh Sushi 😊. Happy Camper over here!
Coley Angel
Oct 29, 2020
5
Despite constantly having a long line out the door, they are quick and deliver great service. Never messed up an order. Great hibachi
James Henry
Nov 30, 2020
3
Food is great most of the time but please check your order BEFORE you walk away from the window. Service is sometimes not all that great (calling in and at the window). But the rates of the food gives them 3 stars. If service was better I would give 5 stars.
Eddie Hunter Sr
Jan 11, 2021
5
Great food for a great price. Fast and courteous service every time I go to get served. I recommend you try the good it's great. I really 💕 love it.