I don't rent vehicles often, so it was very nice to rent from a company that is so customer focused. The vehicle I rented was clean and in excellent condition. I drove 1002 miles in 3 days without any issues. I had to change the drop off location during my trip and when I called customer service they knew exactly who I was by my phone number and helped me in just a few minutes. I will definitely rent from National again!!!
May 23, 2019
Pick-up was fast and easy at the airport in Raleigh-Durham. The car was clean and comfortable as expected. No problems during our weekend and return was 1-2-3 and friendly personnel to greet us at the returns area. Shuttle buses were quick and efficient as well. Another 5 star experience with National!
May 1, 2019
Renting a car from National at the Raleigh airport was very easy. I didn't have to wait at all for the shuttle from the baggage claim to the lot. Once there, an employee was outside directing us to the correct spot. The Nissan Rogue was spotless and I had no problems with the car. Returning was just as easy as picking up.
Jun 17, 2019
Easy in, easy out. National is the way to go for car rentals. You have a choice on your vehicle selection, the process is easier than any other rental company. As a perk, their rewards program accumulates free days at a 1:7 ratio.
Jun 18, 2019
Good place to rent a car. You have lots of options to choose as per your need. There are people always around to help if there is any question. Sometime the checkout line is little longer takes couple of minutes otherwise I find it very easy to rent here.
Jun 5, 2019
I had the absolute best experience with National! On Sunday, I returned my car and it was the easiest process I have ever experienced. It was very fast and efficient. Each of the return agents were professional in their own way, but what really impressed me was the bus driver that I had. If I recall correctly, his name was DJay and he was amazing!! He greeted each of his passengers with a smile, he announced our departure time of the shuttle, and he even unloaded all of our luggage once we arrived at the South West terminal. Needless to say, I’ll definitely be renting from National again and I DEFINITELY recommend that you all do, too! Thanks National!!!!
Jul 11, 2019
Excellent service, friendly helpful staff. Auto's clean and road ready. Easy pick- up and return procedure. Transportation to and from airport (Raleigh-Durham) a plus.
Aug 15, 2019
My experience with National has always been very positive. At the Raleigh/Durham airport, I chose the Emerald Aisle option and had a great selection of vehicles. When returning, I just parked the car and received an email with the final cost.
Vanessa al Rashida
Aug 1, 2019
The service I received here was quick and professional. The area was clean and one of the employees helped us find the best car available to use on our trip. Would recommend this company to anyone and would use them again (if they have the best deals on car).
Aug 18, 2019
Excellent experience. Emerald ability to choose any car helped me a lot. Also, I needing to extend rental by an hour, National did that for me without any extra charge. Thanks so much.
Jul 31, 2019
I use National or Enterprise primarily for business travel and enjoy the professionalism and convenience they offer. However two (2) of the last 5 cars I rented from National / Enterprise have been smoked in and, unfortunately, in the North Carolina heat they reek when first entered. So all week long I am reminded of the fact that I ask for a non-smoking car. Hmmmmmmmm.
Oct 17, 2019
Had an incident where a tire blew off an 18-wheeler several car lengths in front of me on the freeway. The debris hit my rental car and caused minor damage. The National Car agents were helpful over the phone, non-judgmental, and courteous throughout. Check-in at the end/return went much more smoothly than I would have imagined. Thank you!
Sep 3, 2019
I rent from National whenever I need a car when traveling. I am 100% satisfied each and every time. The Emerald Aisle is perfect for me--pick my favorite car and go! Cars are always spotless and trouble free. Checking back in at the end of the rental period is fast and friendly, each and every time. National has perfected a smooth process of renting cars, and I ALWAYS rent from National!
Sep 16, 2019
Vehicle pickup and drop off is very efficient. Shuttle to and from airport is great. Every National Car Rental employee I encountered was friendly and in good spirits, even first thing in the morning, which was nice. I would have given 5 stars but I had requested a vehicle with navigation and that request was not fulfilled. Overall great place to rent a vehicle from and would not hesitate to use National again for my car rental needs.
Oct 8, 2019
I rented a vehicle from the Raleigh-Durham airport and everything went very smoothly. I was able to get one big enough for 6 adults, which is what we needed this time. The staff is always nice and helpful.
Sep 14, 2019
Walked right up and had plenty of choices. Shuttle was set up nicely, Everyone was very friendly. No problems other than deciding what to jump in to and drive off. Great experience.