Monday: 4:30 AM – 12:30 AM Tuesday: 4:30 AM – 12:30 AM Wednesday: 4:30 AM – 12:30 AM Thursday: 4:30 AM – 12:30 AM Friday: 4:30 AM – 12:30 AM Saturday: 4:30 AM – 12:30 AM Sunday: 4:30 AM – 12:30 AM
I can’t say enough about the staff at National, at the RDU airport. I was there to handle funeral arrangements for my father. They were not only accommodating, they were empathetic. I would HIGHLY recommend using this location for your next and future rentals. I definitely will! - Stephen Eggleston
Vikram Bartakke
Sep 27, 2024
5
This was my first time using National car rental. My flight was delayed and we didn’t land until mid-night. It was very quick to get to National Car rental from the airport. They provided shuttle service. As an Emerald club member, pick up and drop off was extremely smooth. Both were done in less than 5 minutes. There was no waiting. I’d definitely use National in the future whenever I plan to rent.
Gavin Bordogna
Sep 20, 2024
5
First time ever having to rent a car. Talk about seamless service. I figured the process was easy enough to just book and show up but the staff at RDU were so nice and professional. Made sure I didn’t have any extra questions, ensured I was choosing a car that I actually had booked and didn’t try to pull a fast one one me. Great team and a great face of the company for a first time user.
Unmasked Beauty
Sep 12, 2024
5
I arrived in RDU and our National bus was full. Once on site at the National Car Rental the team was ready to accommodate everyone. In speaking with one of the gentlemen he told me that National had 1200 reservations for that day. You couldn't even tell-your team handle everyone with grace and got us on our way in a timely manner. Thank you for hiring such great team members.
Rick Soisson
Aug 13, 2024
5
Our recent experience at National Car Rental at Raleigh-Durham Airport was outstanding. Pickup and dropoff were seamless, including shuttle service both directions, readiness/availability of the vehicle, and wonderfully courteous and competent staff. We wouldn’t hesitate to use them again.
Quantel Floyd
Aug 9, 2024
5
Very helpful location. I had an issue with a car and the leadership was quick to help with a swap. Another time the agent nicely upgraded me no hassle!
Renier Kühn
Aug 7, 2024
5
Easily the most pleasant car rental experience I've ever had. Seamless pickup and dropoff and by far the best price I could find at RDU. I wil not go with anyone else for my next rental.
Barry Robinson
Jan 15, 2024
5
The staff both in picking up and dropping off were very friendly and helpful. Special note of thanks to the driver on the way back from the airport. She was cut off by a Hertz van, not sure how she missed. I slid on the seat and hit the floor but am perfectly fine. She called it in to the dispatcher.
Ken Johnson
Jan 6, 2024
5
Picked up my car on Jan 6 for a weekend rental. Had the opportunity to work with Alex, professional, courteous and customer driven. I am in the Executive Club and an SUV driver. They had a nice selection of RAVs and other but not quite hitting the mark for me. Long story short..he helped me find a suitable vehicle, helped with the operation and got started on my way. Alex and team members like him keep me coming back.
Nicholas Williams
Jan 5, 2024
5
The procedure for “Emerald” members worked well. I was able to go straight to the row of vehicles and pick what I wanted to drive. When I returned the vehicle, the process was smooth and uneventful. I received my bill electronically instantly. I will use National Car Rental again on my next trip!
Christina Walton
Jan 1, 2024
5
Alamo and National share facilities and treated us great. I will happily rent here again when we're back at RDU. Kate walked me around to look at different options so I could choose one that was the best configuration for our needs. Fast shuttles with cheerful, helpful drivers. They really excel at customer service.
Risa Wilkerson
Dec 5, 2023
5
I love the Emerald Club experience. It's the easiest and most stress-free car rental experience I've known. I always have good selections, the cars are very clean, and the staff extremely friendly and helpful at check-out and return. Thanks, National.
Ken Durham
Dec 4, 2023
5
After going to 2 other rental car places in Raleigh N.C and having both unwilling to help because the chip in my credit card was not working, I ended up at National. Katie at the counter quickly realized the issue and worked with me to secure a car despite not having a reservation. She was extremely helpful and had several ideas on how for us to get around the malfunctioning chip. Because of her amazing service I was able to secure my rental and be on the road in less than 20 min. National will be my first choice every time they are available because of this.
Ben Sosna
Dec 4, 2023
5
I have been an Executive Emerald Club member with National for many years and I consistently find National Car Rental to be a great car rental experience. My recent rental was no different. Great selection of new cars to choose from. Kind friendly professional service from all National employees. Excellent experience with the cars for the duration I rent them.
TiShaunda McPherson
Nov 23, 2023
4
Making the reservation, to picking up and returning the vehicle were really easy. I had great customer service in all parts of the rental. The only feedback I’d give is to make sure customers are better able to distinguish if the rental is through Enterprise or National. We were confused and went to Enteprise, but then received excellent help in getting us to where we needed to be.
Daniel Newlin
Nov 21, 2023
5
I have been using the Emerald Isle for many years and it has always been so easy and convenient. The selection of vehicles has always accommodated my travel needs with each vehicle being in top working condition. This particular drop off at RDU I had a National employee Trey who showed above and beyond service. He helped me unload my rental and was kind enough to point out heated lights where I could stand while waiting in the cold to be picked up. Trey is very kind, helpful, and offered assistance without being prompted. I miss this level of kindness from most people, so it’s awesome to see it still exists!
Tami Sova
Nov 21, 2023
5
National provided AMAZING customer service! We were on vacation and had valeted our car at the Marriott hotel in Raleigh. The hotel lost the keys to the car. We immediately called National and they were able to set up a tow and took care of us the entire way. I talked with Leslie at road-side assistance who was very calm and ensured they would take care of it. Then when we got to the Raleigh branch, Conan took care of everything. He said he would contact me when the car got back and waived all the late-fee and towing charges! He said it wasn't our fault and felt bad that we had this issue on our vacation. I want to sincerely thank Conan and Leslie for helping make an unfortunate situation better! Highly recommend NATIONAL!
John Reeser
Nov 16, 2023
5
My rental car exhibited a few problems this week while I was in North Carolina. The switch for the bright lights was broken and there was a tire pressure light that remained on despite multiple attempts to add air to the tires. However, my experience when returning the vehicle to RDU was nothing short of fantastic. Upon return, the National representative, Marie, was swift, efficient, friendly, and determined to ensure that I was completely satisfied with my rental. National, she is a gem and you are lucky to have this kind of employee interfacing with your customers!
Jennifer Thomas
Nov 15, 2023
5
This branch was very professional and run very efficiently. I especially have to give thanks to Tomas. He was incredibly helpful and was able to get me a car when my original booking didn't work out. He really went above and beyond to find a solution. Highly appreciative and would definitely rent from here again.
Allen Dermes
Nov 6, 2023
5
Since 2020 I have been National customer. I am in a rental about 200-250 days per year. Something that is important to me is have my back just as much as I got yours. I have forgotten my license. I have forgotten all kinds of things. Not once had I had any issues. I love National. Will remain a loyal customer for life.
Cortney Adams
Oct 23, 2023
5
If you're renting a car, look no further than National Car Rental. The outstanding customer service and seamless rental pick up makes the process so easy! I especially appreciate the "Emerald Aisle" where you can choose your own vehicle. The associates at every location I've experienced are so friendly! A+
Tanya Nwamkpa
Oct 18, 2023
5
It was a great experience from start to finish. Airport pickup was quick and efficient. I'm Executive so I was able to pick a car from the emerald isle and go. I realized after I got home that I forgot to refill the gas tank to full before returning the car... they didn't even charge me! I'll chose National every time I need to rent a vehicle in Greensboro.
