Name: National Car Rental
Telephone: (844) 370-1075

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Phone: (844) 370-1075

Directions 4.5

Google Rating

4.5

Denise Carter 4 months ago

This was my first time renting at National and the experience was phenomenal. The gentleman who assisted me was kind, courteous and very helpful. I had a choice of some great premium SUV's. The return process was smooth and the gentleman who helped me asked ne if everything went well and dud I enjoy the car. Thanks National I will be renting from you again!! GREAT GROUP WHO ASSISTED ME. PLEASE GIVE THEM PRAISE FOR DOING SUCH A GREAT JOB.
Cynthia Gray a month ago

This would have been 5 stars if I were only reviewing my arrival and the staff that assisted me. They were exceptional on 6/1/26. However, that was not the case on 6/4/26; everyone at the facility was again exceptional. The shuttle I rode back to the airport was a different experience. The young lady driver was on her cell phone upon arrival and prior to leaving in the shuttle. Sat in her seat without acknowledging our arrival or departure. I provided the first driver and a handsome tip for helping me load and unload my bags. She missed an opportunity for gratuity, but who knows, maybe she doesn't need the money. But I definitely need the help loading and unloading. I would have given her a 2-star review, but she was the only one who did not provide your exceptional service. She does not provide clients with the same help your staff has always provided.
Deb Fink 2 months ago

I loved the car I rented! It was a pleasure to drive and sit on. Everyone who helped me at national was extremely pleasant. I loved getting to choose my own car out of those available on the lot. Overall a very pleasant experience. The situation at RDU was particularly easy.
Hunter Means 8 months ago

Not the best experience with this group. Wasn’t going to give review, but after getting 2 emails asking, here I am. Arrived to pick up my rental for a business trip. I was under the impression it was taken care of by my company, but I could’ve misunderstood. Still a little frustrating that the person checking me in wasn’t willing/able to help look into it for me.

The main reason for the low review is the condition of the vehicle that I was handed. It was by far the dirtiest rental I have ever had. I will more than likely go with another company from now on. With the expectations they have set on the condition of the car being returned, it should be reciprocated on their end as well.
Debra Nelson Doucette 3 weeks ago

During my recent visit to N.C., it was necessary for my family to rent a vehicle. We chose National, as the reviews were very good. I rarely participate in writing reviews, however, the gentleman that assisted us with the rental exchange was outstanding and made writting this review worth taking the time to do so. The gentleman's name is Larry Autry and works at the Morrisville, N.C. location. He was very attentive, helpful, kind and thorough. He gave the beginning of our trip a positive start. Thank-you Larry ! D. Doucette