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National Car Rental

4.3

1001 Rental Car Dr
Raleigh, NC 27623
Phone: (844) 370-1075
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National Car Rental

Google Reviews

Photo of Caterina Weiss Caterina Weiss
Jun 10, 2019 5

I don't rent vehicles often, so it was very nice to rent from a company that is so customer focused. The vehicle I rented was clean and in excellent condition. I drove 1002 miles in 3 days without any issues. I had to change the drop off location during my trip and when I called customer service they knew exactly who I was by my phone number and helped me in just a few minutes. I will definitely rent from National again!!! Thank you!!!!

Photo of Fjkulwin Fjkulwin
May 23, 2019 5

Pick-up was fast and easy at the airport in Raleigh-Durham. The car was clean and comfortable as expected. No problems during our weekend and return was 1-2-3 and friendly personnel to greet us at the returns area. Shuttle buses were quick and efficient as well. Another 5 star experience with National!

Photo of Sandra Khazraee Sandra Khazraee
May 1, 2019 5

Renting a car from National at the Raleigh airport was very easy. I didn't have to wait at all for the shuttle from the baggage claim to the lot. Once there, an employee was outside directing us to the correct spot. The Nissan Rogue was spotless and I had no problems with the car. Returning was just as easy as picking up.

Photo of Reid Allen Reid Allen
Jun 17, 2019 5

Easy in, easy out. National is the way to go for car rentals. You have a choice on your vehicle selection, the process is easier than any other rental company. As a perk, their rewards program accumulates free days at a 1:7 ratio.

Photo of Vasudevan V Vasudevan V
Jun 18, 2019 5

Good place to rent a car. You have lots of options to choose as per your need. There are people always around to help if there is any question. Sometime the checkout line is little longer takes couple of minutes otherwise I find it very easy to rent here.

Photo of Shawn Carter Shawn Carter
Jun 5, 2019 5

I had the absolute best experience with National! On Sunday, I returned my car and it was the easiest process I have ever experienced. It was very fast and efficient. Each of the return agents were professional in their own way, but what really impressed me was the bus driver that I had. If I recall correctly, his name was DJay and he was amazing!! He greeted each of his passengers with a smile, he announced our departure time of the shuttle, and he even unloaded all of our luggage once we arrived at the South West terminal. Needless to say, I’ll definitely be renting from National again and I DEFINITELY recommend that you all do, too! Thanks National!!!!

Photo of Larry Walsh Larry Walsh
Jul 11, 2019 5

Excellent service, friendly helpful staff. Auto's clean and road ready. Easy pick- up and return procedure. Transportation to and from airport (Raleigh-Durham) a plus.

Photo of Lynne Yarbrough Lynne Yarbrough
Aug 15, 2019 5

My experience with National has always been very positive. At the Raleigh/Durham airport, I chose the Emerald Aisle option and had a great selection of vehicles. When returning, I just parked the car and received an email with the final cost.

Photo of Vanessa al Rashida Vanessa al Rashida
Aug 1, 2019 5

The service I received here was quick and professional. The area was clean and one of the employees helped us find the best car available to use on our trip. Would recommend this company to anyone and would use them again (if they have the best deals on car).

Photo of Anoop Kaul Anoop Kaul
Aug 18, 2019 5

Excellent experience. Emerald ability to choose any car helped me a lot. Also, I needing to extend rental by an hour, National did that for me without any extra charge. Thanks so much.

Photo of Joe Sullivan Joe Sullivan
Oct 17, 2019 5

Had an incident where a tire blew off an 18-wheeler several car lengths in front of me on the freeway. The debris hit my rental car and caused minor damage. The National Car agents were helpful over the phone, non-judgmental, and courteous throughout. Check-in at the end/return went much more smoothly than I would have imagined. Thank you!

Photo of Marvol Barnard Marvol Barnard
Sep 3, 2019 5

I rent from National whenever I need a car when traveling. I am 100% satisfied each and every time. The Emerald Aisle is perfect for me--pick my favorite car and go! Cars are always spotless and trouble free. Checking back in at the end of the rental period is fast and friendly, each and every time. National has perfected a smooth process of renting cars, and I ALWAYS rent from National!

Photo of Jim Platias Jim Platias
Sep 16, 2019 4

Vehicle pickup and drop off is very efficient. Shuttle to and from airport is great. Every National Car Rental employee I encountered was friendly and in good spirits, even first thing in the morning, which was nice. I would have given 5 stars but I had requested a vehicle with navigation and that request was not fulfilled. Overall great place to rent a vehicle from and would not hesitate to use National again for my car rental needs.

Photo of Kellie Mendenhall Kellie Mendenhall
Oct 8, 2019 5

I rented a vehicle from the Raleigh-Durham airport and everything went very smoothly. I was able to get one big enough for 6 adults, which is what we needed this time. The staff is always nice and helpful.

Photo of Mark Harpole Mark Harpole
Sep 14, 2019 4

Walked right up and had plenty of choices. Shuttle was set up nicely, Everyone was very friendly. No problems other than deciding what to jump in to and drive off. Great experience.

Photo of Melissa Rollins Melissa Rollins
Oct 22, 2019 5

We used the Emerald Isle and it was just like the commercials. We went straight to the cars, picked the one we wanted and were on our way. The stop at the booth was very quick. Gave them my license to scan, they scanned the bar code on the car and we were set. Returning the car was even easier. I was worried the choices might be limited, but there were numerous choices. We were very happy with National and the Emerald Isle.

Photo of Sharia Fox Sharia Fox
Nov 15, 2019 5

By far the best car rental experience I've had. I recently joined the emerald club and the ability to hop right off the shuttle, then hop right into a car, not having to wait in line or check in was AMAZING! I had my choice of a variety of mid-sized and quality vehicles and felt like the selection was pretty great! The shuttles also ran like clockwork, continuously, and I never had to wait more than 2 minutes for a shuttle to arrive. Honestly I feel like they did more waiting than I did. Staff was also friendly and helpful.

Photo of Robert Roehrich Robert Roehrich
Oct 23, 2019 5

National has proven to be a great asset in the quest to get through the airport as fast as possible. My latest trip was fast and efficient with no issues at all. Every time I fly foe business or pleasure, and need a car, I will always choose National.

Photo of PM Shine PM Shine
Nov 27, 2019 5

My first time renting for business. Last time tried to rent National in Mississippi for business and couldn’t. Don’t think they were there. Easy check out, although I didn’t see any Sedans in my class, so I’ve been driving a van for the past two months. It was also very easy to get my billing. I was notified by email that my rental was expiring - like that a lot. I was able to call and was amazed she was able to make a note to inform them I wanted to extend and just like that it was done. I got my invoice in the email and that was really appreciated. I really like National.

Photo of Robert Ahlschwede Robert Ahlschwede
Nov 29, 2019 5

Showed up late in the day, but the service was as quick as was possible. Had multiple cars for that late in the day and picking was easy. Car was clean and ready to go. And the drop off was even easier. The shuttle bus driver even waited for me to get my bags to the bus. One of my best experiences renting a car.

Photo of Jon Hampton Jon Hampton
Nov 20, 2019 5

National has great service, but I think they could award frequent renters like myself better than what they do now. I see little difference between the regular Emerald Club Isle Vehicles and those in Executive Elite. In fact, I have driven pickups that were considered Executive Elite that came without power seats. Also, free XM radio for those of us who rent more than 150 days per year with National would be a great way of saying thank you for your continued loyalty.