We ordered delivery from mellow mushroom this evening and received a pizza that had the seal broken and a slice eaten. Waste of 42dollars including tip for one pizza. I believe it was the delivery team they have contracted as we ordered off the mellow mushroom website and selected delivery as opposed to using door dash or uber eats. I usually tip cash on top of the standard suggested etip. but when they threw the pizza on my door step it was a no. Extremely disappointed by this.
Update: the general manager, Morgan, for this location is on top of their job! Not even 24 hrs have passed and they reached out to offer a refund and take care of the delivery from a root cause perspective. I’m updating from 1 star to 4 star for Morgan’s care and attention.
Rachel Webb
Apr 8, 2025
5
Ryan our server was amazing. We had a large group of 12 and he did amazing. The food was yummy. Was a wonderful night to fellowship with our group of Ladies before going to see The Thorn. Highly recommend!!!
Kind 2 Kritters Outreach
Apr 6, 2025
5
Last night, I had the pleasure of dining with 10 amazing ladies before heading out to see the production of The Thorn!
Our waiter, Ryan, was simply phenomenal!
He was thorough, accurate, and brought such a wonderful personality to our dining experience. Managing 11 guests is no small feat, but Ryan handled it with such promptness and grace!
His exceptional customer service truly made our evening special. If you’re looking for a great place to eat with fantastic service, I highly recommend Mellow Mushroom in Durham.
Thank you, Ryan, for making our night memorable!
#GreatDining #ExceptionalService #ThankYouRyan
Dee S Jackson
Mar 24, 2025
4
First time trying Mellow Mushroom since I moved here and it was pretty good! I tried something new per my husband’s request and got the bbq chicken pizza and it was hot and fresh (I posted picture). I also had the buffalo wings too but they weren’t good at all. They visibly were overcooked (almost burnt), dried out and barely had any sauce on them. I wanted to like them but I couldn’t get with it. Maybe next time they’ll be better..I pray they’re better next time though because no one should have to pay for that inedible food!
Raymond Vagell
Mar 2, 2025
5
My first time here and the pizza is good. Obviously as a New Yorker, I can't say it's the best but I have nothing to complain about. I got the Holy Shiitake Pie and thought it was delicious. Service was good.
Oh Dear
Dec 25, 2024
5
Had a yummy lunch here. Got a sandwich that was out of this world. The bread, too, was outstanding. The sandwich was called the California Club. Pleasant service, too. Our server was Phoenix! Recommend this place!
Ken P
Oct 18, 2024
5
I love Mellow Mushroom, but the location where I live is kind of lame. So when I'm out of town, I always try the local 'Shroom. As expected, this one had good pizza, good salad, good service and funky vibe. We went back twice!
James Knapp
Aug 30, 2024
5
I have always loved Mellow Mushroom. We were visiting Durham for my birthday and had no plans for dinner when we happened apon this location. Wow! The pizza was as incredible as I have ever had in my life; the drink was unbelievably delicious; and even more amazing was the server! Josiah was one of the most kind, friendly, sincere, caring people ever! I have traveled the globe and dined from Lima to Delhi and this was seriously as great a wait person and dining experience I have ever had. All the very best!
John Doe
Jun 22, 2024
4
The food is OK. The staff is nice and prompt. The overall area is nice and there is a big attached parking garage. You should check on the Durham Bulls baseball schedule as a game will greatly change the congestion in the area.
Kim J
Jun 7, 2024
4
This place not only has a wide variety on the menu which offers vegan, vegetarian & gluten free but also has very good quality ingredients. The food is so fresh. There is outdoor seating. We ordered sweet chili thai wings, cloud nine wing which are garlic Parmesan and the new honey sriracha. All tbe sauces were great. We couldn't choose a favorite. We ordered a House special pizza and pepperoni pizza. All high quality ingredients hot and fresh. We also had a kids meatballs and mozzarella with marinara sauce. It was very good. Our server was Sarah. She was attentive and made sure we enjoyed our experience. We have been 2 times in one week so I guess you can say we enjoyed it.
