Great food. Everything we had was delicious. However, it took so long to get our order taken, it took a very long time to get our food and the appetizer came after we had eaten the majority of our meal, even though we asked for it several times and no one came to refill our drinks, again we had to ask. We were there for an hour and a half.
Rebecca M
Dec 30, 2025
3
Mellow Mushroom is located on the American Tobacco Campus. Service was attentive and friendly here, and I liked the older building the restaurant was in. I usually dine out before the performances at DPAC and decided to try somewhere new.
I just don't like Mellow Mushroom pizza very well. I had planned to order a salad, but then saw pizza yesterday and decided to go with that. I should have gotten the salad. I ordered the Great White. The price and size were good. I just didn't like it. It might be the crust I'm not a fan of but pizza is one of those things we all like different styles of.
I don't see myself returning here as I prefer other restaurants. But they have salads and burgers, so maybe I'd like those better.
Mishra's
Dec 30, 2025
3
Mellow Mushroom is one of the few dining options in ATC, so it naturally attracts many visitors—whether they work nearby or are attending Durham Bulls games. The food itself is consistently tasty, and I’ve genuinely enjoyed the quality of the dishes.
That said, I’ve had a few experiences that left me concerned about the service and pricing. A few days ago, my order for three hoagies took about 45 minutes to prepare, even though the restaurant was nearly empty at the time. The staff member who took my order didn’t seem interested in checking on the delay, and each time I asked for an update, I was simply told that “it is getting ready,” without any additional effort to look into the issue.
On another visit, I was charged $17 for just two slices of thin veggie pizza, which felt unexpectedly high for the portion.
I hope the restaurant will take this feedback into consideration. Improving service attentiveness and ensuring clearer value and pricing transparency would make the overall experience much more positive for customers.
Kasandra Smith
Dec 17, 2025
5
Special shout-out to Kaitlin at the Durham Mellow Mushroom! She went above and beyond to make my catering order a success. Not only did she personally handle my order over the phone, but she also delivered it herself. Kaitlin was courteous, professional, and incredibly sweet. She even provided utensils, plates, and serving spoons for the salad, which was such a thoughtful touch. I truly appreciated her professionalism and attention to detail. Thank you, Kaitlin, for making everything seamless!
Crystal Evans
Oct 30, 2025
5
Always love it when we come here!!!
Great drinks, great food, great service and amazing atmosphere!!!!!
Tribal Fit
Sep 6, 2025
5
I ordered the Cloud 9 wings (which i think are being removed from the menu) and a Greek salad. They both were delicious and great portions. The server, Alana, was Excellent! She made sure I had everything I needed and checked on me often. Highly recommend!
B Benton
Aug 17, 2025
4
Mellow Mushroom is always a great place to eat! The food was delicious as usual, and our favorite is always the Merry Prankster. The only downside was that our server wasn’t very friendly — but that sadly seems to be common these days. If you’re planning to go before a Durham Bulls game, I highly suggest stopping in around 4–4:30 to avoid a wait time. Overall, still a solid spot for good pizza and a fun atmosphere.
Rashida King
Aug 16, 2025
5
First All Leean my server was so sweet with style. I didn’t have to read the menu she gave me the goods on everything.
My kids enjoyed her energy. The wings were amazing. Pizza was good. The music is my type of style. It wasn’t too expensive. The booths was a vibe. I loved this place.
Kurt Woods
Aug 13, 2025
4
Unique pizza and taste. I enjoy their thin crust a lot. The service was very slow but she was excellent at keeping my drink replenished. The ambiance was nice. The restaurant had inside and outdoor seating. The location is next to the Durham Bulls Ballpark.
Judy Keenan
Jul 5, 2025
4
Relaxed atmosphere for our family gathering. My salad was fresh. Pizza looked delicious. My husband's wings were a bit overcooked. Service was friendly and efficient. Definitely a nice place for casual food and drinks.
Michael Staton
Jun 29, 2025
5
Order delivery twice this week. Both times was happy with order. Food was great after a little reheat in oven. But that expected with most deliveries.
Nicole Palus
Jun 15, 2025
3
I really enjoy their food, but the restaurant (even when not busy) is filthy. The benches, chairs, tables, and floors are dirty. Crumbs, grease, wrappers litter the entire place and the staff sees it and walks right by it. In fact, at this current visit, my waitress provided me with extra napkins and watched me clean the table and bench.
Shantell Bingham
Apr 20, 2025
4
We ordered delivery from mellow mushroom this evening and received a pizza that had the seal broken and a slice eaten. Waste of 42dollars including tip for one pizza. I believe it was the delivery team they have contracted as we ordered off the mellow mushroom website and selected delivery as opposed to using door dash or uber eats. I usually tip cash on top of the standard suggested etip. but when they threw the pizza on my door step it was a no. Extremely disappointed by this.
Update: the general manager, Morgan, for this location is on top of their job! Not even 24 hrs have passed and they reached out to offer a refund and take care of the delivery from a root cause perspective. I’m updating from 1 star to 4 star for Morgan’s care and attention.
Rachel Webb
Apr 8, 2025
5
Ryan our server was amazing. We had a large group of 12 and he did amazing. The food was yummy. Was a wonderful night to fellowship with our group of Ladies before going to see The Thorn. Highly recommend!!!
Kind 2 Kritters Outreach
Apr 6, 2025
5
Last night, I had the pleasure of dining with 10 amazing ladies before heading out to see the production of The Thorn!
Our waiter, Ryan, was simply phenomenal!
He was thorough, accurate, and brought such a wonderful personality to our dining experience. Managing 11 guests is no small feat, but Ryan handled it with such promptness and grace!
His exceptional customer service truly made our evening special. If you’re looking for a great place to eat with fantastic service, I highly recommend Mellow Mushroom in Durham.
Thank you, Ryan, for making our night memorable!
#GreatDining #ExceptionalService #ThankYouRyan
Dee S Jackson
Mar 24, 2025
4
First time trying Mellow Mushroom since I moved here and it was pretty good! I tried something new per my husband’s request and got the bbq chicken pizza and it was hot and fresh (I posted picture). I also had the buffalo wings too but they weren’t good at all. They visibly were overcooked (almost burnt), dried out and barely had any sauce on them. I wanted to like them but I couldn’t get with it. Maybe next time they’ll be better..I pray they’re better next time though because no one should have to pay for that inedible food!
Raymond Vagell
Mar 2, 2025
5
My first time here and the pizza is good. Obviously as a New Yorker, I can't say it's the best but I have nothing to complain about. I got the Holy Shiitake Pie and thought it was delicious. Service was good.
