If you’re in the market for innovative, hand-crafted fine jewelry, look no further! Jewelsmith's goal is to combine world-class jewelry design with hometown approachability. They create innovative custom jewelry work and provide a fun and unique shopping experience.
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Hours:
Monday: Closed Tuesday: 10:00 AM – 6:00 PM Wednesday: 10:00 AM – 6:00 PM Thursday: 10:00 AM – 6:00 PM Friday: 10:00 AM – 6:00 PM Saturday: 10:00 AM – 5:00 PM Sunday: Closed
We are beyond happy with our experiences at Jewelsmith!! Working with Mary has been an absolute joy, and we are so excited to keep coming back! Jewelsmith really provides a personal experience to match your every need. We've never felt rushed, and we also have been very impressed with the reasonable prices! We originally assumed that we'd spend a bit more to support a local business, but Jewelsmith's prices in our experience have been on par with the more-corporate engagement ring stores. From every angle, we are so thankful for Jewelsmith for making our engagement all the more special and stress-free! :)
Milton Rush
Apr 21, 2025
5
Bought my wedding band at jewelsmith 33 years ago. Was blown away by the professionalism and attention to detail. It was a no brainer when I wanted a custom designed Alexandrite ring. Very happy with the customer service and the quality of the ring.
Rin Jackson
Apr 12, 2025
5
Tracy at Jewelsmith helped us design my dream engagement ring and I could not be happier!! We came in with a vague vision of a bypass ring set with a sapphire and she guided us through all the decision making. We even got to use an heirloom sapphire from my girlfriend’s side so it has extra special meaning. I had been quite nervous about designing because the options are limitless so I really appreciated Tracy’s attention and honesty in bringing our vision to life and creating a high quality piece that fits my lifestyle and personality. As a queer couple it was really important that we find a jeweler where we are not just tolerated but welcomed with the same excitement as any couple, and Jewelsmith served us so well. Between our several visits we definitely saw other excited queer couples too which was really fun for us!! I am so pleased I get to wear this for years to come and we will be back for our wedding bands!!!
Tami Kane
Apr 1, 2025
5
My deepest gratitude for the outstanding service and craftsmanship you provided in creating my custom ring. From our initial consultation to the final product, every step of the process was handled with professionalism and care.
The ring is absolutely stunning and exceeds all my expectations! I have received numerous compliments, and I couldn’t be happier with the result. Tiffany and the team’s dedication to quality and customer satisfaction is truly commendable.
Thank you once again for making this experience so memorable. It feels so special knowing it’s one-of-a-kind. I’m so in love with it!
I look forward to working with you for future jewelry needs.
Jamie Philyaw
Mar 23, 2025
5
We are beyond pleased with our wedding bands that were designed by Jewelsmith. We worked with Mary from the first appt and I can’t recommend her enough. We were very unsure of what we wanted and she was patient, extremely helpful and made the entire process fun and memorable. If you are looking for distinctive jewelry and best in class service, look no further.
Jenn Brown
Feb 15, 2025
5
I worked with Mary to make a custom ring and to get a ring appraised. Mary was very professional and knowledgeable. She made the process seamless. The custom ring was beautifully made and great care was taken to incorporate a family stone it. I would highly recommend Jewelsmith and their staff for all of your jewelry needs.
Frank Konhaus
Feb 13, 2025
5
I can't say enough about how amazing the service is and how wonderful the people are at Jewelsmith. I purchased a vintage necklace from a local auction house and realized the day before I was going to give it to my wife that it needed a repair. They gave me an appointment same day with one of their amazing jewelers and they went above and beyond the call of duty not only fixing the necklace but proactively replacing a bunch of links that may have failed in the future and polished the whole piece up for me. All of this was same day! Everyone I interacted with at the store was so friendly and professional. We got our wedding rings from Jewelsmith more than 20 years ago and they are still the best of the best in the Triangle.
NATALIE MACDONALD
Jan 28, 2025
5
I couldn’t have had a better experience with Jewelsmith! Mary was such a pleasure to work with and helped me design the most beautiful and perfect ring for my fiancé! Would recommend them to anyone, especially those looking for a local jewelry shop!
Spencer McNairn
Jan 2, 2025
5
I originally considered purchasing an engagement ring from an online vendor, but after my experience at Jewelsmith, I couldn't be more pleased. Tracy truly lives up to the store's name as she is a GEM to work with. From the moment I walked in, she offered consistent, clear, and transparent support with a shining artistic vision offering no less than perfection. The care at Jewelsmith in both customer service and craftsmanship is not just about the jewelry, but the timeless memories it inspires. I couldn't be happier with this experience and highly recommend Tracy and the team to anyone looking for stellar service with a dazzling personal touch.
Kim Cleary
Dec 19, 2024
5
I cannot thank you enough for the amazing job that was done with my wedding ring! My wedding ring had seen better days and the ring they made for me looks identical ( which I wanted) and even more beautiful! Everyone is so lovely and professional. Katherine is who we worked with, and it is obvious that she is an expert gemologist and cares deeply that clients are satisfied. I can see why Jewelsmith has been in business for 76 years! Thank you so very much
Abigaile Bates
Dec 14, 2024
5
My original engagement ring was a dainty and unique piece from Etsy. But two days before my wedding, I cracked the band and went without one for next two years. When my husband and I finally decided it was time that I get an upgrade and something that would last forever, Jewelsmith was our first option because of all the people who recommended it.
We worked with Tiffany and the team at Jewelsmith to create a custom piece that was reminiscent of my original ring, but was more sturdy and had a better layout. We even shaped it to match the uniqueness of my great grandmother's wedding band so they fit together.
These people are incredible artisans and professionals, and I can't imagine doing this process without them. My ring is even better than I dreamed it would be, and will be a piece that I cherish forever. Thank you to Jewelsmith for all their work and love they put into this piece!
Kelly Mercier, Ph.D
Nov 8, 2024
5
We had an extraordinary experience at JewelSmith with Katherine’s lead. We immediately felt at ease looking at engagement rings and then wedding bands. The sky was the limit for our choices! Elements from one ring were added to another, and model was 3D printed. One of the unique aspects to our engagement ring design is as that we wanted a sapphire as the center stone. Katherine was able to provide several options of color and size appropriate for the ring design. AND when we told them that we moved our wedding date, they made it all work! A custom ring and a men’s ring in less than a week after design! We are so appreciate of their craftsmanship, kindness, and dedication. Every day when we look at our rings, we are reminded of this extraordinary gift they gave us.
Bradley Dilling
Nov 7, 2024
5
I bought a custom designed ring through your company and it is precisely what I wanted. The design associate, May, was extremely helpful and unendingly patient with all my design requests and modifications. The symbolism is extremely important to me. Unexpected bonus: the laser engraving on Cobalt Chrome goes great with my magnetic watch. LOL (Metal spheres indicating time are driven in slots by magnets.)
John Taylor
Oct 4, 2024
5
While we have purchased many items from Jewelsmith over the years, I have never taken the leap of having something crafted from scratch. With outstandingd visionary help from Katherine, a Sapphire and white gold necklace as a surprise birthday present was concieved and translated into a work of art. And it is gorgeous! Yet another reason we will keep coming back - great staff, great artisans, and outstanding quality!
Betsy Goodwin
Aug 27, 2024
5
Tiffany at Jewelsmith is by far one of the most talented, compassionate, intuitive jewelers we have had the pleasure working alongside. She reset my great-grandmother’s ring gifted to me by my late aunt that would become my engagement ring. Tiffany later helped us through the design process for his wedding band. What a gift to have pieces created with such thoughtfulness and care. We feel ourselves, our stories, and loved ones no longer with us will be forever honored. Thank you to Tiffany and the entire Jewelsmith team.
Mary Kopac
Aug 27, 2024
5
May and the Jewelsmith staff are all as knowledgeable as they are attentive. She treats each piece of jewelry that needs repair like a family heirloom. She creatively restrung and polished my artisan-made necklace so it will be enjoyed for decades.
Thank you!
Mary
Tammy Windham
Jul 30, 2024
5
Thank you Jewelsmith Team for transforming a memory of my husband’s mother into something functional and simply stunning! Phil crafted a beautiful piece of art that celebrates the mother-in-law that I never had the pleasure to meet. I am so grateful to the courtesy, time, and professionalism each of you displayed each time we arrived. You are a talented team of experts that understands the importance of personal treasures. Thank you so very much. I can’t wait to show off the other items you have created for me!!
Trevor Noon
Jul 3, 2024
5
Mary at Jewelsmith did a fantastic job crafting my (now wife’s) engagement ring. My grandmother’s engagement ring had been passed down to me, and Mary created a custom, modern setting so I could propose with this family heirloom! I had a rough idea of the style of ring my wife liked, and Mary mocked up multiple versions of settings that were timeless and beautiful. The ring came out amazing - my wife said it’s even more beautiful than anything she looked at in stores like Tiffany’s, etc.
The process of working with Mary and Jewelsmith was easy, efficient, and professional. They walked me through the entire process, showed me how to identify that it was truly my grandmother’s diamond at pickup, and they completed the ring in a timely manner. Since then, we’ve returned multiple times to have it cleaned, and they even resized my wedding band on the spot for me. Jewelsmith is a great business to work with, I highly recommend them for custom jewelry.
Marti Rubenstein
Jun 14, 2024
5
I had the most wonderful experience at Jewelsmith! I took in two old rings of my mother’s and had the diamond band made into diamond studs for my two granddaughters. The other ring - a sapphire solitaire- was turned into a marvelous evil eye necklace! May worked with me and she had the most creative and perfect ideas! And Phil! Wow! His craftsmanship turned this amazing design into a spectacular necklace! What a great place! The whole Jewelsmith team is amazing, but a special shoutout to May and Phil for making this project so much fun!
Amy O'Regan
May 30, 2024
5
We had an excellent experience with Jewelsmith! We brought in family rings to have cleaned, repaired and resized so we could use them for our engagement. We were nervous about where to take these irreplaceable heirlooms and I’m so glad we chose Jewelsmith. The cleaning and checking process was complimentary and we felt no pressure from the staff to commit to the suggested repairs. Once we decided to move forward, they were super careful with our pieces and did an incredible job on the repairs. We worked with Erin and she was very knowledgeable and professional. Thank you! We love our rings!
