I asked Jewelsmith to remake a necklace and earrings I received as a gift -style was just not quite right in the original! We did a design consultation and I picked them up today. They are perfect! Exactly what I was hoping for. I’ll be wearing for my daughter’s wedding rehearsal dinner!!
Margot Cardamone
Sep 2, 2023
5
I had an amazing experience, it is always nerve wracking to leave a piece of jewelry with a new jeweler and they did a phenomenal job resizing my engagement ring and repairing a family heirloom. They took their time working with me and walking me through the whole process and answering all my questions. I would highly recommend and will be bringing all my pieces here in the future.
Tim Heffernan
Sep 1, 2023
5
Jewelsmith is definitely deserving of the amazingly high reviews it has. I worked with Tiffany on a bespoke engagement ring for my fiance. Since my fiance insisted on being totally surprised, I wasn't able to involve her in the design process, which made things a little nerve wracking. Despite all my research, I still had almost no idea what I was really doing. That is where Tiffany came in. At our first meeting she discussed visions with me, listened, and even busted out a sketch book to talk through pros and cons of different design options and how they would look and feel. She painstakingly worked on digital renderings of the different designs, incorporating my feedback at each step. She provided input when I asked for it, but was incredibly respectful of my decisions. She worked with me on options to stay in budget and even scouted other stones at gem shows for me. If you're going though serious jewelry shopping for the first time, you couldn't ask for a better guide. At every step of the design phase from sketches to digital renderings to wax model casting, I had chances to see the product and make changes, and Tiffany was helpful in realizing my vision a ring that could be worn all day every day; elegant but sturdy for all the outdoor trekking my partner and I do. Despite all this, the price point was very fair, and I could not be happier with the process end to end. Thank you Tiffany!
Meg Williams
Aug 30, 2023
5
My vintage engagement ring lost a tiny pearl and Katherine at Jewelsmith was awesome! Went in for a consultation and was nervous it might be too expensive but the prices for replacing it and making some other minor repairs was extremely reasonable! Repairs were done beautifully and quickly and Katherine walked me through the whole process patiently and knowledgeably! Highly recommend for any jewelry repair needs!
Shalyn Broadright
Jul 27, 2023
5
Just had two rings soldered into one here and it is absolutely stunning. Mary is the absolute best! She was so sweet and personable - truly a great experience! Would recommend Jewelsmith to anyone who has jewelry needs, especially for unique pieces or pieces that need to be re-done!
Summer Starling
Jul 23, 2023
5
This is an amazing place with excellent jewelers who really take the time to understand your needs. I had my engagement ring and band resized here and they did a beautiful job, in addition to cleaning and tightening everything. My rings look brand new. Will be on the list to shop for a special item!
Selena Lorrey
Jul 16, 2023
5
My fiancé and I decided to go to Jewelsmith for our wedding rings and they did NOT disappoint!!! We have had an amazing experience with Jewelsmith, and particularly Tracy, every step of the way. Tracy took so much time walking us through the process of designing our wedding rings, showing us options, and sending over mock-ups of wedding rings so we could decide on our favorite designs. She is an absolutely lovely human being and made what could have been a really stressful and confusing process super fun! The rings turned out beautifully and it was so clear that there was so much care taken with every detail. If I could give more than 5 stars I would. 10/10 would recommend. Ask for Tracy!!!
Karin Malm
Jun 30, 2023
5
Wonderful experience at Jewelsmith with Tracy! Co-designed a ring using family diamonds for my 60th birthday present to myself!
Tim Cool
Jun 19, 2023
5
My 92 year old aunt passed away a year ago and willed her beautiful marquee wedding ring to me. As a man, not sure what I would do with it, so Jewelsmith stepped in and created a very special ring for me. The ring has several features that remind me of my aunt, the diamond being one , we graduated from the same university…seven green stones to represent, and a beautiful engraved cross the side. Phil is a true skilled Jewelsmith, along with Katherine’s input made for an incredible piece of jewelry! One I will cherish for years to come!
Andrew Nguyen
Jun 17, 2023
5
The people at the Jewelsmith are wonderful to work with! I worked with Tiffany who was so helpful during our consultation in helping me find the perfect setting for an engagement ring. The turnaround was fast and my fiancée loves the ring! Thanks to the whole team!
Emily
Jun 12, 2023
5
I needed an insurance appraisal for my engagement ring and found Jewelsmith online. I was excited to check them out because their values and commitment to ethical jewelry align with my own. With all the other stressful parts of planning a wedding, I can honestly say that Katherine and the whole Jewelsmith team made this one of the easiest and most straightforward tasks we’ve had to check off our list. Katherine was professional, efficient, personable, and very knowledgeable. I learned a lot about my ring and my fiancé and I are planning to come back here for any of our future needs. By the time we discovered Jewelsmith we had already purchased our wedding bands, otherwise I would have wanted to get them here too. 10/10 recommend!
Rebecca Klingaman
Apr 23, 2023
5
I needed to get my wedding set resized. My engagement ring and wedding band are soldered together, and I wasn’t sure what the process would be. The estimate was given very quickly, and the options, with both the risks and benefits, were explained to me very clearly. They did a beautiful job resizing my wedding set and I’m so thankful to be wearing it again! Of course, they also cleaned and shined her up, and she is GLEAMING! High quality work, highly recommend.
Melinda Miller
Jan 12, 2023
5
I had a great experience at Jewelsmith Inc. This was my first time visiting and I needed my wedding/engagement rings resized. They were very detailed in their inspection of my ring and let me know all of the possibilities of what could happen while resizing. They also were able to fix a few loose diamonds on my band. Everything turned out great and it looks amazing! I worked with Mary Coleman who was fantastic! I highly recommend working with her. Great customer service all around!
Brittany Garcia
Jan 5, 2023
5
I want to sincerely thank Tracy for her kindness, time, and knowledge! My boyfriend recently purchased a vintage ring and we were looking for someone who could answer our questions and she was excellent! She even took the time to clean our ring for us free of charge which I thought was very kind. We also inquired in regards to resizing our ring and I can say confidently that we will be utilizing JewelSmith for all of our future jewelry service needs! All of the staff are friendly and it’s so incredibly important to support local businesses like this one! Thanks again!
Heather MacDonald
Dec 28, 2022
5
We have been a Jewelsmith customers for many years. They worked with us to create beautiful custom rings, guiding the process patiently with their knowledge and artistry. Delouis in particular has a warm, welcoming manner and is a pleasure to work with. Our custom pieces were ready on the date they were promised and fully met our expectations. I heartily recommend Jewelsmith.
Julie Little
Dec 12, 2022
5
Tiffany listened to my vision for my ring and helped me design a ring that I am absolutely thrilled to wear!! It was important for me to preserve the diamond from my original engagement ring as the central portion while also adding new elements. This ring does all of those things and makes me smile each time I look at it! Highly recommend and will return to Jewelsmith for all future needs!! Thank you so much Tiffany!!
Chelsea Hayes
Nov 21, 2022
5
5 stars is not enough for Jewelsmith!! Where do I even begin!
From the time my friend referred me to Jewelsmith, my experience was unmatched. I had my mother’s old wedding ring and wanted to make a special everyday ring from it. I was so nervous to begin this process but Tracy walked me through every step.
During my consultation, she was so patient in answering my question, offered her expertise of what would look best and assured me she would take great care of my mom’s ring. After a few weeks my wax was ready to review and Tracy text me to stop by. When I arrive I was greeted with the same enthusiasm as before! My mom even came with me this time which was so special. Tracy let her ask all of her questions as we talked through options for how to use the rest of the ring, etc. Jewelsmith is also very good about explaining cost, timeline and providing information about your new piece. This made me feel even more comfortable because as they take time be sure you fully understand each step.
When I returned for my final appointment, I was so excited!!! When Tracy showed me my new ring I almost fell out of the chair. It is exactly what I wanted and I couldn’t be more thankful. Tracy also encouraged me to get insurance for my ring and I thought that was such great advice! I’m already planning my next piece and will be back at Jewelsmith in no time!!
Christoph Guttentag
Oct 29, 2022
5
We’ve bought jewelry of all kinds (everything from wedding bands to bracelets to gifts to special occasion pieces) at Jewelsmith literally for decades. They have a wide range of pieces and prices, and specialize in the intersection of elegant and creative. They have an excellent selection but also are able to work with you on designing and creating unique pieces. And always friendly, helpful, service. Our go-to jeweler in Durham.
Heidi Seitz
Oct 25, 2022
5
I LOVE Jewelsmith!!! I got to get the ring of my dreams created by Tiffany and crafted by Phil!!!! The whole designing process with Tiffany was so fun and collaborative! She truly read my mind and created my perfect ring! I felt like she was just as invested in this project as I was! She's a rockstar!! And Phil's craftsmanship is second to none!! I have 3 of his rings and are so proud to wear each one!! Thank you Jewelsmith!!
