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Jewelsmith Inc

4.9

2200 W Main St
Durham, NC 27705
Phone: (919) 286-2990
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Jewelsmith Inc

Google Reviews

Photo of Meg Solera Meg Solera
May 28, 2019 5

A fabulous experience from start to finish. I brought my grandmother's stick pin in, along with many other pieces no longer worn and living in the back of the drawer and had them taken apart and used the jewels to make two beautiful pairs of earrings for my daughter. Both pieces were designed in-house and look gorgeous. The 'jewelry designers and makers' are professional, talented, and will work with you to make what you want. Many thanks to Patrick for the time and talent. Everyone in the store made my multiple visits special. I am so happy that these family pieces will now be passed down and enjoyed and worn in their new, lovely iteration.

Photo of Lori Eberhardt Lori Eberhardt
Jun 5, 2019 5

Jewel Smith did an outstanding job with the replacement of a diamond in my wedding band! Katherine provided the documentation for my insurance company since my ring was insured. The replacement was completed in a in a few days. Their entire staff are all excellent! My favorite jewelry designer is Phillip, he has made a multitude of fabulous jewelry pieces, I truly love! Give Jewel Smith a try for cleaning, jewelry repairs or custom pieces! You will be "wowed" by their service & staff!!

Photo of Rhonda M. Lee Rhonda M. Lee
Jun 12, 2019 5

I have had several custom items made at Jewelsmith, mostly remaking family jewelry (all of it very modest). Everyone there listens carefully and works together to make beautiful pieces that reflect my desires and style, and honor my story and that of my family, within my budget. I always appreciate working with these gifted artists.

Photo of Susan Holley Susan Holley
May 30, 2019 5

You name it, Jewelsmith can do it — and will make it gorgeous. My now-husband had a special family diamond that he wanted to use for my engagement ring. The staff welcomed the idea, and worked with us to make a beautiful engagement ring, as well as a stunning matching wedding ring for myself and a band for my husband. On the other end of the spectrum, I recently had them do an earring repair for my young daughter. They were just as attentive and helpful, and she is so thrilled that now she can wear her favorite earrings again! The staff is top notch, and ready to create something beautiful or help fix an old favorite. They’re definitely my go-to for all things jewelry. Couldn’t recommend more highly!

Photo of Bill and Mary O'Shea Bill and Mary O'Shea
May 31, 2019 5

We love supporting locally owned businesses and Jewelsmith did not disappoint! We entrusted my wedding band and engagement ring for resizing. Our consultation included careful sizing and advice about what would be best for the rings. The rings were ready almost a week before they were promised, fit beautifully and shone brighter than they ever had. Jewelsmith has earned our loyalty and recommendation.

Photo of kim edwards kim edwards
Jun 30, 2019 5

I chose Jewelsmith to make a Compass Ring to commemorate my father. From designing it, choosing the stones, to actually bringing it to being they were brilliant! I would not have wanted anybody else to have created my ring except THEM - they were perfect in every aspect! The quality and design are exquisite. If you want unique and gorgeous jewelry, this is the place to go without question!

Photo of Heather Paradis Heather Paradis
Jul 25, 2019 5

What a wonderful experience. I wanted to have my husband’s wedding band made into a ring for my birthday with a sapphire. I met with Tiffany and she listened to what I wanted and began sketching a ring. Once the form was made, I went in and she showed me a slight change. Then as promised, they had the ring finished before my birthday. It is absolutely stunning and feels just right. I would highly recommend Jewelsmith for any jewelry needs.

Photo of Madeline J Serrano Madeline J Serrano
Aug 10, 2019 5

Earlier today, my husband & returned to Jewelsmith to pick up up a piece of jewelry that the artisans not only repaired but also improved greatly. We are very grateful that Jewelsmith (such a special establishment replete with greatly talented artisans) is so close to home! With heartfelt thanks to everyone at Jewelsmith!!

Photo of Scott Shore Scott Shore
Jul 19, 2019 5

Another wonderful experience at Jewelsmith. Tiffany and Phil once again were exceptional in working with me to create a special personal necklace for my wife. They are patient listeners to my ideas and came up with several excellent design, gemstone, and metal suggestions that we incorporated into a brilliant unique gift. This is the latest of many magnificent custom designed pieces they have done for us. They and others at Jewelsmith have always been courteous and helpful in providing expert jewelry advice and service over the past 30+ years.

Photo of Irving Sheppard Irving Sheppard
Jul 20, 2019 5

I have used this company for almost 10 years. Phil does amazing work. I’ve had one custom piece made here as well as had two preowned pieces altered here as well. I can tell you when you get a NO WE CAN’T DO THAT from somewhere else come here and you will get a let’s figure out how to make your imagination become reality. I have had experience with Mary who was so helpful and Megan was very polite and was expeditious in assisting me. Please please please give Jewelsmith an opportunity before you go to a box store or franchise; YOU WILL NOT REGRET IT!