I had a wonderful experience at this location. I came into Jared not knowing exactly what I wanted and Eric Floyd helped me pick out what was best for me. Special ordered and followed up with me every step of the way. He went above and beyond what was expected. Thank you Jared in Durham for the amazing costumer service! I love my earrings!!
Sean Hunter-Siegert
Sep 26, 2022
5
This was a phenomenal experience. Eric Floyd walked me through the entire process. Listened to every specific thing my girlfriend was wanting and not wanting in an engagement ring and selected the best rings to fit her specifications. It was a low pressure experience that made such an important moment that much easier. 10/10 would recommend Eric Floyd and this Jared location.
Susan Kennedy
Sep 23, 2022
5
Betty was wonderful at the store in Durham!! She looked out for me and found exactly what I was looking for. I had no idea she was even still looking after I had left the store unable to make a decision. I am so grateful to her and now have a lovely piece of jewelry to enjoy!
Malinda E
Sep 14, 2022
5
My fiancé and I chose this place over several stores to purchase our engagement and wedding rings. I'm so glad we did!! Mrs. Bettie Bobo Bigelow was our sales representative throughout the whole process. She was very kind, knowledgeable of the rings and guarantees/policies. This helped us greatly in our decision on what to purchase. We're very satisfied with our rings and highly recommend Mrs. Bettie!!
Allison Shaughnessy
Sep 2, 2022
5
My mom and I had a wonderful experience at this Jared location. We were helped by Antwon who was very patient as we looked around and tried on different items. He also was well informed and able to answer all of our questions!
Andrew
Aug 27, 2022
5
Good service and lots of watch options. Found exactly what I needed and was even able to have nice conversation about watches with the gentleman
Bart Satterfield
Jul 21, 2022
3
Went to get the clamp on my necklace reinforced. This was discussed with a representative however the repair person did not perform the reinforcement in the manner which we had discussed. The representative did not charge me because of the error. I will probably not return
akembo siu
Jun 17, 2022
5
Eric was very helpful and pleasing to talk to.
He was very informative. I told him what i wanted and he show me all the items I wanted to see. I had a variety of choices of rings to choose from. I didn’t feel pressured to buy a ring. I would recommend Eric for anyone who needs help. Terry was also helpful and pleasant to talk to.
T Farrington
May 19, 2022
5
Friendly and professional staff. I went in to get a simple engraving on a necklace pendant. Jade assisted me and treated me as if I was buying a $5000 piece of jewelry. I was happy with the results and will definitely be a return customer.
Meagan k
Apr 28, 2022
5
My husband and I stopped in to have a look at bridal sets to replace mine that I purchased here 15 years ago. We wanted to keep the original Diamond and we’re looking for a new setting. Terry went above and beyond to help us replace the ring.
We do not live locally and there are no Jared stores close to our home. Terry ensured that my original ring was properly unsoldered, the new ring had my original Diamond properly set and he kept me up to date by emails and text to ensure I knew when my ring would be delivered to a local Kay’s jewelry store. Terry was away on vacation when my rings arrived to Kay’s Jewelry store yet he reached out to me to make sure I received my items and was happy.
If your looking for a jeweler who is knowledgeable and will ensure you are happy with your purchase I would definitely ask for Terry!
Jose Chavez
Apr 11, 2022
5
My wife and I went to Jared's to view engagement rings. We had a few ideas, but nothing concrete. This is where our journey with Terry began. From the moment we started sharing our thoughts his eyes lit up. He helped us navigate different cuts, bands, and diamonds and he never pressured us to go in any particular direction. We could tell he had a genuine joy to help us and that joy only grew as we got increasingly excited watching the ring we designed come together. Terry asked us questions along the way to make sure that we got exactly what we needed. Some questions we would have never considered. All in all a very *engaging* experience and one we will not forget. We are so thankful for Terry for making such a momentous occasion, even more extraordinary. Thank you Terry for going above and beyond!
Todd Tran
Apr 10, 2022
5
My girlfriend and I had a wonderful experience with Terry while shopping for an engagement ring. We had been to multiple jewelry stores prior to coming to Jared, but ended up finding the perfect ring with Terry’s help on our first visit.
We want to give a huge shoutout and thank you to Terry for walking us through the process from beginning to end. Although he has helped probably countless others before us, he made our occasion feel unique, personal, and special.
His patience never wavered while answering our questions and talking us through everything that we needed to know prior to making a decision.
Thank you Terry for being there for us on our engagement journey. We were lucky to have met you!
Alex Howard
Apr 7, 2022
5
Shout out to Terry! He made buying wedding rings incredibly fun and an enjoyable process. My fiancee and I asked so many questions and he took the time to answer all of them and did not rush us or pressure us to buy anything. Thought for sure it would be like buying a car, but far from it. We all were laughing and making jokes the entire time!
We went to two other jewelry stores that day, but none of them worked with us as Terry did. Shoot one of those stores didn't even take the time to talk to us. If you want people who truly care about you and your special day go to this store and especially talk with Terry while you are there!
Ethan Perry
Apr 7, 2022
5
My wife and I had a wonderful experience here! We custom designed our engagement ring and bought both our wedding bands from this location. The whole Jared staff is wonderful. Special shout out to Terry and Amber! Terry was an absolute pleasure to work with. He is super kind, warm, and funny. He answered all the questions we had concerning the ring making process and made sure to keep us updated with the progress. We felt comfortable reaching out to him at any point with questions or concerns. It was also wonderful to have help from Amber and Terry. They both made sure we were happy with the end result and that we were always taken care of. Highly recommend :)
