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Jared

4.4

6813 Fayetteville Rd
Durham, NC 27713
Phone: (919) 572-9932
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Google Reviews

Photo of Tavaris Clark Tavaris Clark
Mar 29, 2019 5

Great service as always. I love this place.

Photo of Sal Galante Sal Galante
Dec 4, 2018 5

Have been twice in the last 5 months. Both times I have had the pleasure of having Amber help me. She is simply awesome. Would highly recommend her & this location for all your jewelry needs.

Photo of Katie Haynes Katie Haynes
Jan 6, 2019 5

I recently purchased a ring at this location and Terry Advani's help made all the difference. He was patient and really listened to what I wanted from my ring. I highly recommend seeking his help at this location if you want a stress free and fun shopping experience!

Photo of Ruthie Wallenburg Ruthie Wallenburg
Mar 20, 2019 5

We like Jared because of the after care service. Any store, all around the country. You might find jewelry cheaper bit try to get something repaired! Jered does the repair !

Photo of PsYcHo SWaGGeR PsYcHo SWaGGeR
May 30, 2019 5

I went to Jared's today and got a ring for my wife. They have a great staff. Amber Witzke helped me and was very nice and helpful. I will definitely be going back in the future. Employees help keep customers.

Photo of Alex Howard Alex Howard
Apr 7, 2022 5

Shout out to Terry! He made buying wedding rings incredibly fun and an enjoyable process. My fiancee and I asked so many questions and he took the time to answer all of them and did not rush us or pressure us to buy anything. Thought for sure it would be like buying a car, but far from it. We all were laughing and making jokes the entire time! We went to two other jewelry stores that day, but none of them worked with us as Terry did. Shoot one of those stores didn't even take the time to talk to us. If you want people who truly care about you and your special day go to this store and especially talk with Terry while you are there!

Photo of Ethan Perry Ethan Perry
Apr 7, 2022 5

My wife and I had a wonderful experience here! We custom designed our engagement ring and bought both our wedding bands from this location. The whole Jared staff is wonderful. Special shout out to Terry and Amber! Terry was an absolute pleasure to work with. He is super kind, warm, and funny. He answered all the questions we had concerning the ring making process and made sure to keep us updated with the progress. We felt comfortable reaching out to him at any point with questions or concerns. It was also wonderful to have help from Amber and Terry. They both made sure we were happy with the end result and that we were always taken care of. Highly recommend :)

Photo of J Love J Love
Jul 26, 2021 5

Great customer service from the Staff…

Photo of Mary Mary
Jul 15, 2021 5

Great customer service and support. Employee was very friendly and just good at what she does. Overall 💯 satisfied.

Photo of Joel Bennett Joel Bennett
Nov 19, 2021 5

We went in to browse engagement rings. We met with Eric and he was fantastic. He was patient, understanding of our budget, and never pushy to make the sale. We are thrilled with the service and value and we found and will return again.

Photo of Yves Velazco Yves Velazco
Jan 15, 2022 5

Highly Recommend!!! My wife and I came here to look at diamonds with no intent on committing since it was our first stop. We were attended by Terry who was one of the most pleasant people we’ve ever had to interact with. He was super accommodating, knowledgeable, and most importantly honest. Because of his outstanding personality and no pressure approach, my wife and I felt confident with doing business with him. We ended up committing to a Diamond that needed to be ordered and have it set on my wife’s existing ring without the bling. The following day, we returned because we wanted to have another Diamond ordered for comparison with our original selection, no problem!!! Diamonds arrived days later and we came in and he helped accommodate us so the installation would happen same day, no problem! We walked out of Jared not too long ago extremely satisfied and happy with our investment and thank you Terry we will certainly be back, no problem. The new Diamond and setting was perfect it was already being showcased to new customer!!!

Photo of Bobbie Brown Bobbie Brown
Nov 15, 2020 5

My husband and I had the most amazing buying experience, excellent customer service, and more like made new friends with Terry and Amber!!! They are literally the “cream of the crop” at this location. Their professionalism, their attention to detail, and their knowledge goes unmatched. I have shopped at several different Jared’s in different cities and states for nearly 10 years, and has never had service on this level. Traveling 2 1/2 hours to Durham was well worth the time! I will do it again and again. I’m in LOVE with my Diamond, too! Stopping in to see the (dynamic duo) is a MUST!!!

Photo of Daniel Le Daniel Le
Mar 5, 2022 5

From initial email inquiry to purchase, the process of choosing and customizing an engagement ring was incredibly smooth and easy. Mike L. was incredibly informative and really provided the best options while being flexible to work with my preferences.

Photo of Daniel Carr Daniel Carr
Jan 22, 2021 5

The staff were more than helpful. I was very impressed.

Photo of Natalie Cotten Natalie Cotten
Jan 22, 2021 5

Terry Advani was my jewelry specialist. He was patient, knowledgeable, and kind which made me feel comfortable with my decision. I personally could not ask for a better person. Thanks so much, look forward to doing business with you again.

Photo of Shannon Pinnell Shannon Pinnell
Dec 20, 2020 5

We went to learn about engagement rings and Mike was so knowledgeable, helpful, and patient. He answered all of our questions, gave us a ton of information we didn’t know and took time to make sure we knew everything we needed to! He was great!

Photo of Lynn Guerrant Lynn Guerrant
Oct 19, 2020 5

Amber did a terrific job helping me replace my stolen jewelry. She was caring and concerned. My replacement rings are more beautiful than those I lost which I never imagined possible. Jared’s at Southpoint are our jewelers for life.

Photo of Reece Roberts Reece Roberts
Sep 12, 2020 5

I showed up to this store and didn’t realize I needed an appointment. They were so understanding and managed to let me come in anyway. I had looked around at a few other stores in the hopes of getting an idea engagement rings. No one had a set up like this place. They let you pick the settings and then the size of the stone that you are interested in. I was able to mix and match rather than looking at the average selection of rings. I worked with Amber and Terry and I cannot speak highly enough of them. They were funny and made me feel very comfortable. They explained all of my options and I ended up finding THE ONE that day. Amazing company with a unique take on engagement rings. Absolutely loved who I worked with and will definitely be returning in the future.

Photo of Christopher Boyce Christopher Boyce
Jun 4, 2020 5

Have purchased jewelry a few times over the years at their Southpoint location, one of which was an engagement ring. When the diamond fell out and was lost, they replaced it with a larger diamond of the same quality. Pricing is reasonable and their service has always impressed me. Highly recommend this store!

Photo of josh haynes josh haynes
Mar 8, 2017 5

This place is absolutely fantastic. I did not purchase my diamond here but they resize it for me same day very inexpensively and with a great attitude. They even have a place for kids to play with a jungle gym while you look at your jewelry. I may not have purchased my current reindeer but I will almost certainly be back for my next!

Photo of Bonnie Farrell Bonnie Farrell
Jan 2, 2020 5

Very knowledgeable consultants and so very helpful!

Photo of stacy wilson stacy wilson
Dec 31, 2019 5

Great customer service, friendly staff, fast service. Love the experience of making my wife's custom wedding ring!

Photo of JAREA SMITH JAREA SMITH
Nov 30, 2019 5

The sales rep Terry is awesome at this location. He took the time to listen to what I was looking for and made me feel like family. Terry never rushed me and made absolute sure before finalizing my purchase I was 100% happy with what I purchased.

Photo of Ashley Fletcher Ashley Fletcher
Oct 4, 2019 5

The staff and the manager are simply amazing. They did a flawless job resizing my ring down 2 entire sizes!

Photo of T Farrington T Farrington
May 19, 2022 5

Friendly and professional staff. I went in to get a simple engraving on a necklace pendant. Jade assisted me and treated me as if I was buying a $5000 piece of jewelry. I was happy with the results and will definitely be a return customer.

Photo of akembo siu akembo siu
Jun 17, 2022 5

Eric was very helpful and pleasing to talk to. He was very informative. I told him what i wanted and he show me all the items I wanted to see. I had a variety of choices of rings to choose from. I didn’t feel pressured to buy a ring. I would recommend Eric for anyone who needs help. Terry was also helpful and pleasant to talk to.

Photo of Bart Satterfield Bart Satterfield
Jul 21, 2022 3

Went to get the clamp on my necklace reinforced. This was discussed with a representative however the repair person did not perform the reinforcement in the manner which we had discussed. The representative did not charge me because of the error. I will probably not return

Photo of Todd Tran Todd Tran
Apr 10, 2022 5

My girlfriend and I had a wonderful experience with Terry while shopping for an engagement ring. We had been to multiple jewelry stores prior to coming to Jared, but ended up finding the perfect ring with Terry’s help on our first visit. We want to give a huge shoutout and thank you to Terry for walking us through the process from beginning to end. Although he has helped probably countless others before us, he made our occasion feel unique, personal, and special. His patience never wavered while answering our questions and talking us through everything that we needed to know prior to making a decision. Thank you Terry for being there for us on our engagement journey. We were lucky to have met you!

Photo of Meagan k Meagan k
Apr 28, 2022 5

My husband and I stopped in to have a look at bridal sets to replace mine that I purchased here 15 years ago. We wanted to keep the original Diamond and we’re looking for a new setting. Terry went above and beyond to help us replace the ring. We do not live locally and there are no Jared stores close to our home. Terry ensured that my original ring was properly unsoldered, the new ring had my original Diamond properly set and he kept me up to date by emails and text to ensure I knew when my ring would be delivered to a local Kay’s jewelry store. Terry was away on vacation when my rings arrived to Kay’s Jewelry store yet he reached out to me to make sure I received my items and was happy. If your looking for a jeweler who is knowledgeable and will ensure you are happy with your purchase I would definitely ask for Terry!

Photo of Jose Chavez Jose Chavez
Apr 11, 2022 5

My wife and I went to Jared's to view engagement rings. We had a few ideas, but nothing concrete. This is where our journey with Terry began. From the moment we started sharing our thoughts his eyes lit up. He helped us navigate different cuts, bands, and diamonds and he never pressured us to go in any particular direction. We could tell he had a genuine joy to help us and that joy only grew as we got increasingly excited watching the ring we designed come together. Terry asked us questions along the way to make sure that we got exactly what we needed. Some questions we would have never considered. All in all a very *engaging* experience and one we will not forget. We are so thankful for Terry for making such a momentous occasion, even more extraordinary. Thank you Terry for going above and beyond!

Photo of Allison Shaughnessy Allison Shaughnessy
Sep 2, 2022 5

My mom and I had a wonderful experience at this Jared location. We were helped by Antwon who was very patient as we looked around and tried on different items. He also was well informed and able to answer all of our questions!

Photo of Andrew Andrew
Aug 27, 2022 5

Good service and lots of watch options. Found exactly what I needed and was even able to have nice conversation about watches with the gentleman