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Hyatt Place Durham/ Southpoint


7840 NC-751
Durham, NC 27713
Phone: (919) 688-7800
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Google Reviews

Photo of Sally Yen Sally Yen
Mar 7, 2023 5

Beautiful hotel, absolutelybeautiful. Room was very clean and quiet. The front desk agent Keli was very professional and friendly, making me feel so welcome. Highly recommend anyone planning a stay in Durham for business or pleasure, because I know I will again.

Photo of Nicki C Nicki C
Nov 19, 2022 5

The room was clean and the AC kinda worked, but the staff was the friendliest staff I've ever experienced at a hotel. Every single person that I came across, the folks at the front desk, the cleaning crew, the maintenance guy, every single one was so friendly and helpful. Management there should really recognize and thank the staff, they were all fantastic.

Photo of Jay Staten Jay Staten
Nov 6, 2022 5

Had a great and relaxing time during our stay, there were plenty of things to do close by as well. This hotel seemed to be in the center of everything worth doing in the area. I recommend this hotel, the rooms are nice the staff Is friendly and the prices reasonable. We will definitely be back.

Photo of Sabrina P Sabrina P
Sep 16, 2022 5

Very nice hotel! Great decor and very clean. The room was spacious and very comfortable! LA was great checking us in and then later making us drinks at the bar! He was very friendly and great at his job! So glad we had the chance to meet him. The hotel has a beer and liquor bar until 12 which is very convenient. Breakfast was awesome! I had the scrambled eggs, sausage and breakfast potatoes! Breakfast area was nice and clean and had a variety of options to choose from. Would definitely stay here again!!

Photo of Aaron Kodfod Aaron Kodfod
Sep 5, 2022 5

Fantastic location, very walkable area, very beautiful location. Front desk was amazing and funny and ever so helpful. Breakfast was a delight, and across the way were some top tier places to get coffee and eat! Can't wait to visit again.

Photo of Gretchen Caldwell Gretchen Caldwell
Aug 13, 2022 5

Room was clean, great view, comfortable bed/pillows, great shower pressure. Room was ready about 2hrs before our check in. Pet friendly, and lovely place to walk dogs. Tobacco trail nearby as well. Would definitely stay here again!

Photo of Glorija Glorija
Jun 20, 2022 5

Overall an excellent stay; spacious and wide rooms, comfortable beds and pillows, very clean and comfortable. An AMAZING pool and attentive service all make for a great experience. The only thing lacking was breakfast options and placement of a toaster in a corner that continually got packed with people. That ought to be spaced better with a few more food options and this place would easily be a 5-star option for the price segment. We'll be back just for the pool!

Photo of Jordi Cera Jordi Cera
Jun 14, 2022 5

Loved everything about this hotel. Staff was amazing, pool was so nice, close to so many sights and great food options. Would highly recommend and stay here again.

Photo of Paul Cordell Paul Cordell
May 30, 2022 4

Front desk personnel are sketchy. Some are great and some are just meh. The girl I talked to in the phone was not wanting to help me. The girl that checked me in was GREAT. Wish I had gotten her name. While there I took notice of the front desk staff and their interactions. They act as though they want to be helpful but, if someone answers the question of "Can I help you?" with needing something, the attitude would change. Phone in room did not work. And television channels are the worst of any hotel I have stayed in 18 years! All in all, I would try them again. Breakfast was not bad at all. No microwaves in rooms. I was a bit surprised but not a deal breaker. It could be better but, was not a bad experience for me. Looking forward to another stay in a few months. Yes. Going to go back and see how things are

Photo of Troy Sumner Troy Sumner
Apr 27, 2022 5

Very nice place to stay. Great rooms for a good price. They were even nice enough to let us check in early because we had driven so far and had a need for sleep badly. Super nice staff and clean rooms. Breakfast was very good also. I highly recommend this place if you are in the area.

Photo of April Lewis April Lewis
Apr 18, 2022 5

I’ve always had a very positive experience at this hotel. Hotel staff is always kind and courteous. Tonight the front desk employee waited patiently as I picked out a snack. The rooms are clean and nice. I’ll definitely be back.

Photo of jonathan shin jonathan shin
Mar 23, 2022 5

The experience was excellent throughout my family's stay this past weekend but the staff went above and beyond expectations after I lost my driver's license. I called the hotel from Philadelphia and the staff searched the room again and contacted me promptly after doing so. Bad news is that they did not find it but good news is that it was in a pair of shorts in my luggage. Kudos to Hyatt!