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Homewood Suites by Hilton Raleigh-Durham AP/Research Triangle


4603 Central Park Dr
Durham, NC 27703
Phone: (919) 474-9900
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Google Reviews

Photo of Michael Perez Michael Perez
Jan 28, 2023 5

It was a great experience. The room was spacious, like an apartment, customer service on point and the breakfast was very well served. I already recommended this place to a few of my fellow coworkers.

Photo of Brian Lowe Brian Lowe
Jan 8, 2023 5

We recently had a two night stay here and found the staff to be very friendly and helpful. Had a minor problem with the shower which the maintenance staff took care of immediately after we notified them. I really appreciate that kind of prompt service and wanted to acknowledge the hotel staff for this. I believe the room rate here was comparatively very reasonable for this area and the service at the hotel was excellent. The amenities were as expected.

Photo of Kelly Stokes Kelly Stokes
Nov 9, 2022 3

We enjoyed our stay; location is convenient to Durham, Chapel Hill, and Raleigh. Definitely met our needs, but this hotel needs a deep cleaning from the buttons in the elevator to the corners of the bathrooms to the seat cushions. Shower was clogged, towels were scarce, and it's simply outdated. The beds were comfortable, and kitchen was useful. I would stay again but would look first for something else with a comparable price.

Photo of Logan Logan
Aug 25, 2022 4

As expected Hilton service with some awesome people behind the front desk. Breakfast was traditional, but always hot and ready when it was time to head out to work. The front desk staff has been friendly and engaging. Parking is a little tight in the front areas if you are driving a larger vehicle, but plenty of room around the building. Shuttle service available, but I didn’t need it. Pool and gym looked good to go, just didn’t pack for that on this trip. No on-site dining or bar, but it is a very short walk to an bar across the parking lot. There is a musty type smell in the room that is a little annoying and the room has the typical marks of an older hotel, especially around the shower area. Kitchen in the room, which I didn’t use any of besides the fridge, but the full sized fridge helps cut costs on the work meals. Proximity from the airport is highly convenient and not far from being able to hit the normal shopping/dining in any major city.

Photo of Elisha Burton Elisha Burton
Jul 30, 2022 4

We have stayed here twice recently and had good experiences both times. Always able to get what we needed, staff was friendly. Breakfast was good. Enjoyed their one bedroom king suites, much nicer as a family to have extra space and kitchen. Will be back to stay again.

Photo of Jenna Robinson Jenna Robinson
Jul 29, 2022 5

Staff is always friendly and helpful. Rooms could use some updates but everything is very clean. Love the option of a balcony! Stayed at this location several times and always enjoy the stay!

Photo of D Shaw D Shaw
Jun 5, 2022 4

Stay was great, no complaints in the room. Shower is a bit tight but overall the room was good. The elevator needs to be upgraded or fixed, it takes the door about 7-10 seconds to fully open.

Photo of Jacqueta Rascoe Jacqueta Rascoe
May 31, 2022 3

The hotel is older so for the most part everything was clean. Staff were very nice and responsive when needed. I have never been in a real 2bedroom suite which was provided to us. 2 separate rooms, two separate bathrooms, living room and kitchen! So overall everything turned out nice.

Photo of Daniel Pendergrass Daniel Pendergrass
May 29, 2022 5

Great free breakfast. Clean rooms. Nice 2 room suites. Comfy beds. Close to everything you need.

Photo of Ivy Spruill Ivy Spruill
May 20, 2022 5

The staff was so accommodating, exception of 1 during checkout, but she gets a pass given 99% of our stay was great! My house needed work and required us to live in a hotel way longer than anticipated. We are a family of 5 with 2 dogs. I asked for early check-in and they accommodated it. I asked to stay longer, and they accommodated it. The staff would actually check their system and see what they could do for us. It wasn't just a blanket "hell no", because of a rule. I had an issue with my rate and manager called me and explained and he was extremely nice. Again, not the stereo type that he's ready to just tell me no or rude that I questioned it. He was the opposite. To have to live in a hotel with 5 people and 2 dogs during school season, 10 miles further from your home was a bit hard but I chose this hotel because right from the jump, they understood and fulfilled. It's rare that you find people who actually try to accommodate your needs and not assume you're just another customer trying to ask for more. Thank you to Rob, Craig, Israel, the nice cleaning ladies! You made my life easier that week!

Photo of BB Judy BB Judy
Apr 13, 2022 4

The Homewood Suites located at 4603 Central Park Drive in Durham NC was filthy. We were moved to 3 rooms in the course of an hour, from spiders in the bed, crumbs on the counter and floor, trash already in the garbage can, cups of coffee/tea trash made, trash on the floor to rude customer service from 3 people, Joe, Jason and the GENERAL MANAGER. The entire experience was horrible. The General Manager tried to accuse our family of staying in 3 rooms. He was very accusatory in his mannerisms until we showed him how we had NOT stayed in the rooms ans in fact were moved to a 3rd room within an hour of arriving and the night check in guy Joe, told us to leave our things in the room and that we didn't have to move our belongings until.the morning since we had so many issues. The General Manager even showed us a pillow stain saying "Sir and Ma'am, you guys put this on our pillow"...so I asked him if he was saying that because we were African American, we must have had some type of product on our heads that would cause a stain. How derogatory is this??? In today's climate, to believe that you can just get away with saying anything to anyone is absurd and downright rude. It is unfortunate but I will never be back to this property and I hope that others think twice about staying here. I will ask my company to NEVER book with this hotel again!