Home2 Suites by Hilton Durham/Chapel Hill is conveniently located to Duke University, 15-501, and shopping and dining options. The 103-room hotel, complete with extended stay suites, offers a 300-square-foot meeting room, business center, and outdoor pool. Guests can take advantage of Home2 Suites pet-friendly policy, Spin2Cycle fitness and laundry facility, and spacious common area, which features contemporary décor and lots of natural light.
First of all, EVERY person I met was kind, friendly and willing to help! Michelle at the front desk was amazing, she not only handled the desk but she was assisting with the breakfast needs:). I requested some chamomile tea for when we returned from our day out, I returned to our room to find several sachets of chamomile on the counter! She could have just put them in the tea container where the hot water and coffee are, but she went over and beyond to take them to our room! I was very impressed and soooo grateful!
I gave 4 stars for service because breakfast was a disaster each day!! If I may suggest that someone show the person working breakfast how to ANTICIPATE need! I was downstairs for an hour and a half one day and I saw the breakfast person come out from the back ONE time in that time period! Meanwhile guest were asking the front desk for: coffee, waffle mix, cups for waffle mix, yogurt, eggs, milk, etc. The front desk person (Michelle) was very gracious but she had a job to do as well!
As always, I remain a loyal Hilton customer! Thanks for everything!
Susan Betts
Nov 12, 2025
5
This was an excellent experience! The room was large and had a full kitchen. The bedding was very comfortable... I've stayed at many high end resorts that weren't even close to the comfort of this bed and sheets. To top it off breakfast was included and delicious! They offered everything you could possibly want. They offered a med-stay discount that was very reasonable as well! I HIGHLY recommend this hotel!
Jill Robinson
Oct 19, 2025
5
Update: We were also very appreciative of the help that Sarah gave us regarding printing some tickets we needed for the area Tiger Rescue tour. She noticed that I was having difficulties and helped me get it done. The other staff throughout the hotel were friendly and always greeted us, whether in the hallways or upon entering the building. Those small things are noticed by guests!
We are in the area for a DPAC symphony performance and to visit our extended family. The location is perfect and numerous food options nearby. The hotel's breakfast is very nice and good to have hot breakfast choices. The beds are comfortable and the water pressure in the shower is great! I especially enjoyed how quiet it was, as we have stayed in other hotels where the noise levels were awful! We will definitely consider this hotel when we're in the area.
Chad Wood
Oct 6, 2025
5
I want to get this location and the manager on duty a huge shout out!
Everyone was friendly while we were there and I ended up leaving a business phone. The manager in the morning quickly took my phone to UPS and next day aired it with the tracking code. Super appreciative!
Michael Pope
Sep 15, 2025
5
Customer service is what truly made my day. They were patient, kind, helpful and respectful. They went out of their way to ensure my check in and stay was very relaxing and pleasant.
Gillian Robinson
Aug 27, 2025
5
Early morning 3:30am, needed to start my day with a hot cup of tea and my quiet time. Microwave didn't work. Bernita came up to look at it but couldn't fix it. She let me use her Microwave so at least I got my hot tea and could start my day. She was very lovely and helpful. She is a real asset for Hilton. I am Diamond Honors Member.
Waleska Velez
Aug 24, 2025
5
Outstanding Stay at Home2 Suites Durham – Exceptional Service!
I recently stayed at Home2 Suites in Durham and had an absolutely wonderful experience. From the moment I arrived, the hotel impressed me with its exceptional cleanliness and welcoming atmosphere.
What truly made my stay stand out, however, was the incredible staff. A huge thank you to Michelle (manager), Ranford, Nate (manager), Dilan, Mrs. Sharon, and Janira—each one of them was professional, kind, and went above and beyond to make sure I was comfortable and well taken care of. Their warm hospitality and genuine dedication to guest service truly made a difference.
This level of care and attention is rare, and it’s what will keep me coming back. I would gladly stay here over and over again, and I highly recommend Home2 Suites Durham to anyone looking for a clean, comfortable stay with top-notch service.
Sandra Tappin Hampton
Aug 13, 2025
4
Overall the stay was nice. However the some of the staff was not friendly, like they didn't want to be there. I wasn't told upon check in about breakfast. However the rooms were amazing and I will recommend this place for future stays.
Marcela Rozo
Jul 25, 2025
4
The hotel is fine for a short stay. I want to send a big shout out to your front desk staff Dilan and Ransford. They are great! Very kind and always willing to help and find solutions to any issue. Thanks to both for your kindness!
Chavis Carter
Jul 24, 2025
3
+ The room was ready earlier than advertised.
- That wasn't communicated w/staff who tried to enter room while I was in there.
+ Clean room. Fresh smell. Orderly.
- Worn out couch w/tears on the cushion.
+Love having a kitchen, fridge, microwave, utensils, etc.
- Food from a previous user stuck to one of the plates
+Use of tech for room keys and access to amenities.
- Somebody's hair stuck to the shower.
+Great location in regards to safety and access to a variety of food options. (Walking distance)
+Good staff, kind, professional and welcoming.
+ Good experience for the cost.
Zakiya Cummings
Jul 20, 2025
5
Bonita, Camille & Jahemia are amazing! I had to stay in the hotel for 2 weeks due to a conference and everything i saw them it was perfect! They are kind! They keep the lobby and breakfast fantastic. Any questions I needed were answered quickly. Their customer service is outstanding! Thank you ladies for making me feel so welcomed from my extended time away from home. I will definitely be back.
Eric F
Jun 21, 2025
4
Hotel was definitely a step above when it came to traditional hotels. However, room
118 bed killed our backs with a dip in the middle, blind was broken from the string, and ac make a annoying buzzing noise that mad it hard to sleep. I’d give this place another chance, but it wasn’t the best.
I’ll give them credit that their breakfast is amazing.
Bernadette Kong
Jun 20, 2025
5
Very comfortable room with outstanding staff and services.
Very impressed with how the hotel is run by GM Nate Woods. Dilan at the front desk was always cheerful, caring and helpful. Great experience we had staying here for 7 nights! Will definitely return on our next visit.
Lil Jard
Jun 19, 2025
5
From the moment we arrived, Dylan at the front desk was amazing. Friendly, helpful, and always willing to assist, he made our check-in quick and gave us great recommendations. His professional and warm attitude truly enhanced our stay. Thank you, Dylan!
michael satin
Jun 7, 2025
5
Stayed here for an entire week begging june 1st, 2025, for the baseball championship in Carey, NC
All the Staff are extremely friendly and accommodating. The GM here, Nate Woods, has been extremely helpful and clearly goes out of his way to make everything comfortable here at this hotel for his guests. Definitely another well deserved praise goes to Ransford Bellamy , he's one of the front desk personnel, excellent employee, he was extremely helpful and cares about the guests beyond belief. I ate breakfast every morning in the lobby near the front desk and interacted daily with the Staff. Excellent job here!! Would definitely stay here again if I were to be in this area in the future.
Tom Beckett
May 30, 2025
5
This place was one of cleanest, well managed hotels that I have visited in the last 5 to 10 years. Great execution starts with strong leadership and Nate Woods truly loves his job and embraces all of values if the Hilton brand. Awesome work Nate.
Kenneth Levenbook
May 26, 2025
3
We want to specially complement Dilan who was extremely helpful during our five day stay.
The breakfast bar could be better monitored as it ran out of food and coffee too frequently.
Our room was not cleaned on the day it should have been.
Nicole Mallia
May 9, 2025
5
This was a clean friendly hotel!
Staff was kind. And available to answer questions. Free breakfast was good .
Room was huge and clean beds were ok. Could use a update on those but no true complaints.
I would definitely recommend this place!
Laura Braun
Apr 25, 2025
4
Really enjoyed staying at this hotel while visiting family. The manager was very helpful and friendly. The rooms were a really nice size and well appointed. My only complaint was a large gap between the door and the floor which let a lot of noise and light in. We solved the problem with a towel but it was a little annoying. The hotel is close to several restaurants and some shopping so a good location. Overall I would recommend it.
Lilia Tesser
Apr 13, 2025
5
Wonderful, clean, new hotel with large rooms, comfortable beds, full size fridge with a freezer, microwave and a coffee machine. Breakfast consisted of hot meat patties, eggs, baked items, oatmeal, cereals and self made waffles. Overall it was a very nice stay, we would stay again.
Kristian Rose
Mar 17, 2025
3
The front desk staff were friendly and helpful, which is excellent. And the location was great. But the counters in my room had dog hair all over them and the carpet was clearly stained (if you travel with animals, maybe that's the sign of a "pet-friendly property" and actually a plus for you?). Add to that an overwhelming aesthetic (the entire interior of the property somehow glows with a mix of lime green, yellow, and orange - a fairly harsh design). Despite the friendly welcome and overall positive customer-service approach, it was a pretty poor experience.
Marsey H
Mar 2, 2025
5
If I could give this hotel 10 stars, I would!
I stayed here overnight, because I travel 3 hours from VA, for my UNC doctors appointment. The service is fantastic! I have to call out the front desk gentleman, Dilan! I can't say enough great things about him! Such a hard working and sweet guy!
The rooms are clean. The beds are comfortable. Everything was just fantastic, including location! Thank you for taking such good care of us!
John Nevill
Feb 25, 2025
5
This is the first time I stayed at a Home2suites. I will stay here everything I come to Chapel Hill. They told me they have a cook burner I can use in me room. It cost a lot to eat out, I saved a lot of money by cooking. I brought a cook pan, dish washing liquid, silverware and cooking utensils. The hotel has all that in the rooms.
The staff at this location is some of the nice and most helpful people I have met in any hotel.
So again Thank You
John
