Home2 Suites by Hilton Durham/Chapel Hill is conveniently located to Duke University, 15-501, and shopping and dining options. The 103-room hotel, complete with extended stay suites, offers a 300-square-foot meeting room, business center, and outdoor pool. Guests can take advantage of Home2 Suites pet-friendly policy, Spin2Cycle fitness and laundry facility, and spacious common area, which features contemporary décor and lots of natural light.
The hotel is fine for a short stay. I want to send a big shout out to your front desk staff Dilan and Ransford. They are great! Very kind and always willing to help and find solutions to any issue. Thanks to both for your kindness!
Chavis Carter
Jul 24, 2025
3
+ The room was ready earlier than advertised.
- That wasn't communicated w/staff who tried to enter room while I was in there.
+ Clean room. Fresh smell. Orderly.
- Worn out couch w/tears on the cushion.
+Love having a kitchen, fridge, microwave, utensils, etc.
- Food from a previous user stuck to one of the plates
+Use of tech for room keys and access to amenities.
- Somebody's hair stuck to the shower.
+Great location in regards to safety and access to a variety of food options. (Walking distance)
+Good staff, kind, professional and welcoming.
+ Good experience for the cost.
Zakiya Cummings
Jul 20, 2025
5
Bonita, Camille & Jahemia are amazing! I had to stay in the hotel for 2 weeks due to a conference and everything i saw them it was perfect! They are kind! They keep the lobby and breakfast fantastic. Any questions I needed were answered quickly. Their customer service is outstanding! Thank you ladies for making me feel so welcomed from my extended time away from home. I will definitely be back.
Eric F
Jun 21, 2025
4
Hotel was definitely a step above when it came to traditional hotels. However, room
118 bed killed our backs with a dip in the middle, blind was broken from the string, and ac make a annoying buzzing noise that mad it hard to sleep. I’d give this place another chance, but it wasn’t the best.
I’ll give them credit that their breakfast is amazing.
Bernadette Kong
Jun 20, 2025
5
Very comfortable room with outstanding staff and services.
Very impressed with how the hotel is run by GM Nate Woods. Dilan at the front desk was always cheerful, caring and helpful. Great experience we had staying here for 7 nights! Will definitely return on our next visit.
Lil Jard
Jun 19, 2025
5
From the moment we arrived, Dylan at the front desk was amazing. Friendly, helpful, and always willing to assist, he made our check-in quick and gave us great recommendations. His professional and warm attitude truly enhanced our stay. Thank you, Dylan!
michael satin
Jun 7, 2025
5
Stayed here for an entire week begging june 1st, 2025, for the baseball championship in Carey, NC
All the Staff are extremely friendly and accommodating. The GM here, Nate Woods, has been extremely helpful and clearly goes out of his way to make everything comfortable here at this hotel for his guests. Definitely another well deserved praise goes to Ransford Bellamy , he's one of the front desk personnel, excellent employee, he was extremely helpful and cares about the guests beyond belief. I ate breakfast every morning in the lobby near the front desk and interacted daily with the Staff. Excellent job here!! Would definitely stay here again if I were to be in this area in the future.
Tom Beckett
May 30, 2025
5
This place was one of cleanest, well managed hotels that I have visited in the last 5 to 10 years. Great execution starts with strong leadership and Nate Woods truly loves his job and embraces all of values if the Hilton brand. Awesome work Nate.
Kenneth Levenbook
May 26, 2025
3
We want to specially complement Dilan who was extremely helpful during our five day stay.
The breakfast bar could be better monitored as it ran out of food and coffee too frequently.
Our room was not cleaned on the day it should have been.
Nicole Mallia
May 9, 2025
5
This was a clean friendly hotel!
Staff was kind. And available to answer questions. Free breakfast was good .
Room was huge and clean beds were ok. Could use a update on those but no true complaints.
I would definitely recommend this place!
Laura Braun
Apr 25, 2025
4
Really enjoyed staying at this hotel while visiting family. The manager was very helpful and friendly. The rooms were a really nice size and well appointed. My only complaint was a large gap between the door and the floor which let a lot of noise and light in. We solved the problem with a towel but it was a little annoying. The hotel is close to several restaurants and some shopping so a good location. Overall I would recommend it.
Lilia Tesser
Apr 13, 2025
5
Wonderful, clean, new hotel with large rooms, comfortable beds, full size fridge with a freezer, microwave and a coffee machine. Breakfast consisted of hot meat patties, eggs, baked items, oatmeal, cereals and self made waffles. Overall it was a very nice stay, we would stay again.
Kristian Rose
Mar 17, 2025
3
The front desk staff were friendly and helpful, which is excellent. And the location was great. But the counters in my room had dog hair all over them and the carpet was clearly stained (if you travel with animals, maybe that's the sign of a "pet-friendly property" and actually a plus for you?). Add to that an overwhelming aesthetic (the entire interior of the property somehow glows with a mix of lime green, yellow, and orange - a fairly harsh design). Despite the friendly welcome and overall positive customer-service approach, it was a pretty poor experience.
Marsey H
Mar 2, 2025
5
If I could give this hotel 10 stars, I would!
I stayed here overnight, because I travel 3 hours from VA, for my UNC doctors appointment. The service is fantastic! I have to call out the front desk gentleman, Dilan! I can't say enough great things about him! Such a hard working and sweet guy!
The rooms are clean. The beds are comfortable. Everything was just fantastic, including location! Thank you for taking such good care of us!
John Nevill
Feb 25, 2025
5
This is the first time I stayed at a Home2suites. I will stay here everything I come to Chapel Hill. They told me they have a cook burner I can use in me room. It cost a lot to eat out, I saved a lot of money by cooking. I brought a cook pan, dish washing liquid, silverware and cooking utensils. The hotel has all that in the rooms.
The staff at this location is some of the nice and most helpful people I have met in any hotel.
So again Thank You
John
Adrienne Fowler
Dec 17, 2024
4
Our room was very clean. Regular coffee was empty both mornings at breakfast. The website states parking is $10. Upon receiving my bill, we were charged $13 per night. I called to verify and was told parking is $13. The website should probably be updated. It’s also a shared lot with other business so not sure why there is even a parking fee.
Overall we enjoyed our stay.
Shina Green
Dec 4, 2024
4
Enjoyed my stay. Everything was okay overall. Room was clean and comfortable. Front desk staff Bonita went above and beyond. She was extremely kind and helpful. I very much appreciated her help. Great location that I'll definitely stay at again.
Lori Ann Tamayo
Nov 19, 2024
5
My family recently stayed here as part of a stay to play soccer tournament. We were unaware that it was a pet friendly hotel. My husband experienced a pretty debilitating reaction to our room and they were WONDERFUL about trying to help us. We were allowed to change rooms to try and improve his symptoms and it made such a difference! The rooms are spacious and work well for my family. There are also great restaurants and shopping in very close proximity. I really appreciate how kind and helpful the staff was.
Kai
Oct 4, 2024
5
I just want to say the service here has been amazing. My partner and I were dislocated from Asheville due to the devastation of Hurricane Helene. On top of that, I just learned I had a brain tumor and am having surgery at Duke. These unexpected life-changing stressors have completely turned life upside down and somehow we ended up here for an extended stay to deal with these crises. Everyone at the front desk has been very flexible and supportive of giving us a reasonably priced room given what's going on and allowing for our family, including the dogs, to stay. They have also helped us get family members rooms to stay in for the surgery. No one has bothered us with unnecessary visits in the room and housekeeping has kept everything clean as far as I can tell everywhere. Just want to say we are extremely grateful for the flexibility and hospitality offered here and that I highly recommend this hotel if you are in the area. We don't have everyone's name who has been helpful, but in particular, THANK YOU Kalina W. and Ja'Heima D. for helping us secure our room and other family members' rooms during this stressful time.
p Simms
Sep 4, 2024
3
Overall, this place is OK. The room itself is decent but the beds are very uncomfortable. The location is OK. There's not much within walking distance other than a Freddy's and a noodle bar. Walmart is a short drive away. The breakfast was the highlight of my experience. They have breakfast sandwiches, omelets, hashbrowns, waffle maker with plenty of options to top it, cereal,bread and bagels and juice. The service here really depends on who is working. The evening girl wasn't very good. Upon arrival during a heavy rain storm and flash flood warning, there was zero luggage carts. I inquired about one to make unloading for 5 people much more efficient and she told me to go look on every floor for one myself. She made zero effort to look or remedy the problem. Upon checkout, there was still no luggage carts. The guy working made an honest effort to locate one. I seen him.get on an elevator and go look himself. Never did get a real luggage cart but he did offer me a maintenance cart to use which was better than nothing. I thank him for that and his effort. Night girl was no help at all. I probably would not stay here again due to the beds and the evening girl lack of customer service. Just a bad look especially for a weary traveler after 9 hours on the road. Very disappointed by her efforts or lack of effort to put it nicely.
