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Hilton Garden Inn Durham/University Medical Center

4.6

2102 W Main St
Durham, NC 27705
Phone: (919) 286-0774
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Hilton Garden Inn Durham/University Medical Center

Google Reviews

Photo of schapa7800 schapa7800
Jun 11, 2019 5

Clean, very pleasant staff, lobby bar open later to watch games by a little fireplace. Table seating and bar. Comfy chairs a little worn. Breakfast nice, great price structure: $2.50 - $10.95, depending on options chosen. Eggs cooked to order, omelettes, cook your own waffles, creamy grits were too salty on top, stirred up, fine. Can order a la carte starting at $2.50. Free only if you have a breakfast voucher. Order from your table, food brought to your table. We tipped. 6-10 a.m.

Photo of Phil H. Phil H.
Apr 14, 2019 5

Very nice hotel for the money. All the employees were very nice and helpful. They run a shuttle every 30 minutes anywhere in a 5 mile radius. Indoor pool, nice bar and Restaurant area. We visited first Duke basketball game and it was fantastic. Would highly recommend and will visit again if in the area.

Photo of Donnie Gilmore Donnie Gilmore
Jun 2, 2019 5

Top notch service, clean rooms, and great breakfast. Make sure to purchase breakfast with your room, but overall our family had a great visit!

Photo of Justin Brooks Justin Brooks
May 28, 2019 3

Hotel is absolutely fabulous and the folks working there will accommodate you in any way they can. The only downside to this hotel is the beds are awful. If one person moves, the other person is instantly alerted to their movement. Also, the trains can be pretty loud and disruptive.

Photo of Debbie Farmer Debbie Farmer
Dec 11, 2018 5

We stayed at this hotel for over 3 weeks between October and December. The bright clean rooms are functional and spacious. More importantly, the staff is stellar. The front desk staff is friendly and helpful. The restaurant staff treats guests as if they are the most important people in the world. The housekeeping staff and the head of the housekeeping staff are amazing. If you are in Durham, this is the place to stay

Photo of Steven Rosenstein Steven Rosenstein
Jul 7, 2019 5

Derrick at the front desk was awesome. I am disabled but I didn't make the reservation so we didn't have a disabled room. He took one look at me and we had an excellent disabled room no problems. The place is very clean and pleasant.

Photo of Ashley Davis Ashley Davis
Jun 30, 2019 3

Staff is great and amazing, our room was a little dirty and the crib would not work. Not the best experience we have had but certainly not the worst. Close to the hospital too so great location. Service was excellent.

Photo of Brad Kitchen Brad Kitchen
Aug 9, 2019 5

In town for a wedding and stayed here for the weekend. The hotel was very clean and welcoming. The Hilton App made it easy to check in and out of the hotel without having to talk to any of the staff, but when we did talk to the staff during our stay they were very nice and well trained. There is a Cookout right up the street which is in walking distance! The only downside is the pool was packed the whole time, but it was not the end of the world for us because we never used it.

Photo of Tyghan Van der Gaag Tyghan Van der Gaag
Oct 17, 2019 5

The rooms are very nice and consistent. Excellent staff with amazing customer service. This is where I stay every time I come to Durham for work.

Photo of SaraN SaraN
Oct 10, 2019 3

Not bad, but considering this is a 3 star hotel, and considering the nightly cost, we expected more. Pros: the hotel and room were clean and quiet. Cons: check-in and check-out processes took much too long for an existing reservation that required nothing special or out of the ordinary, the mattresses were terribly uncomfortable, and breakfast was unimpressive and expensive.

Photo of John Carney John Carney
Aug 2, 2019 5

Friendly. Great accommodations and hospitality. Enjoyed my 3 night, 4 day stay! Breakfast buffet price included coffee and juices. Will definitely stay again.

Photo of Gerald Triplett Gerald Triplett
Oct 30, 2019 5

The place is awesome! The shuttle service from place to place is worth it. It's free, but the guys driving you around is stupendous! Tip them a couple of dollars. They have these little oatmeal raisin/craisin cookies that are addictive.

Photo of Michelle Kasbar Michelle Kasbar
Nov 6, 2019 5

Very good. Needed to be close to Duke Hospital and it was. Very accommodating especially when you have a sick child.

Photo of Eileen H Eileen H
Nov 29, 2019 5

Sent here by the hospital for several days while testing near by. This is a wonderful hotel. Wonderful environment and amazing staff. Very engaging staff. The service was great. Very good proximity to many things. I would definitely come back again.