Clean, very pleasant staff, lobby bar open later to watch games by a little fireplace. Table seating and bar. Comfy chairs a little worn. Breakfast nice, great price structure: $2.50 - $10.95, depending on options chosen. Eggs cooked to order, omelettes, cook your own waffles, creamy grits were too salty on top, stirred up, fine. Can order a la carte starting at $2.50. Free only if you have a breakfast voucher. Order from your table, food brought to your table. We tipped. 6-10 a.m.
Apr 14, 2019
Very nice hotel for the money. All the employees were very nice and helpful. They run a shuttle every 30 minutes anywhere in a 5 mile radius. Indoor pool, nice bar and Restaurant area. We visited first Duke basketball game and it was fantastic. Would highly recommend and will visit again if in the area.
Jun 2, 2019
Top notch service, clean rooms, and great breakfast. Make sure to purchase breakfast with your room, but overall our family had a great visit!
May 28, 2019
Hotel is absolutely fabulous and the folks working there will accommodate you in any way they can. The only downside to this hotel is the beds are awful. If one person moves, the other person is instantly alerted to their movement. Also, the trains can be pretty loud and disruptive.
Dec 11, 2018
We stayed at this hotel for over 3 weeks between October and December. The bright clean rooms are functional and spacious. More importantly, the staff is stellar. The front desk staff is friendly and helpful. The restaurant staff treats guests as if they are the most important people in the world. The housekeeping staff and the head of the housekeeping staff are amazing. If you are in Durham, this is the place to stay
Jul 7, 2019
Derrick at the front desk was awesome. I am disabled but I didn't make the reservation so we didn't have a disabled room. He took one look at me and we had an excellent disabled room no problems. The place is very clean and pleasant.
Jun 30, 2019
Staff is great and amazing, our room was a little dirty and the crib would not work. Not the best experience we have had but certainly not the worst. Close to the hospital too so great location. Service was excellent.
Aug 9, 2019
In town for a wedding and stayed here for the weekend. The hotel was very clean and welcoming. The Hilton App made it easy to check in and out of the hotel without having to talk to any of the staff, but when we did talk to the staff during our stay they were very nice and well trained. There is a Cookout right up the street which is in walking distance! The only downside is the pool was packed the whole time, but it was not the end of the world for us because we never used it.
Tyghan Van der Gaag
Oct 17, 2019
The rooms are very nice and consistent. Excellent staff with amazing customer service. This is where I stay every time I come to Durham for work.
Oct 10, 2019
Not bad, but considering this is a 3 star hotel, and considering the nightly cost, we expected more. Pros: the hotel and room were clean and quiet. Cons: check-in and check-out processes took much too long for an existing reservation that required nothing special or out of the ordinary, the mattresses were terribly uncomfortable, and breakfast was unimpressive and expensive.
Aug 2, 2019
Friendly. Great accommodations and hospitality. Enjoyed my 3 night, 4 day stay! Breakfast buffet price included coffee and juices. Will definitely stay again.
Oct 30, 2019
The place is awesome! The shuttle service from place to place is worth it. It's free, but the guys driving you around is stupendous! Tip them a couple of dollars. They have these little oatmeal raisin/craisin cookies that are addictive.
Nov 6, 2019
Very good. Needed to be close to Duke Hospital and it was. Very accommodating especially when you have a sick child.
Nov 29, 2019
Sent here by the hospital for several days while testing near by. This is a wonderful hotel. Wonderful environment and amazing staff. Very engaging staff. The service was great. Very good proximity to many things. I would definitely come back again.
Dec 26, 2019
I'm still staying there but the staff has been amazing with my family, the local artwork is beautiful, the breakfast is delicious, and the location is perfect. This is my first experience at a Hilton garden Inn and we are glad we did it.
Jan 11, 2020
This place is really nice. Clean, new and friendly staff. The area felt really safe. Some cool restaurants within walking distance too. Will definitely stay here again.
Jan 9, 2020
Great price We wanted to stay there again while my husband is having brain surgery at Duke But the prices went way up. Very disappointed they did not have any medical rooms available. I guess it’s all about the Benjamin’s First stay was good and so close to the hospital Sadtomsay it was way to expensive for our second visit
Jan 26, 2020
Just lovely place to stay. VERY clean and comfortable beds. Staff treat you like gold! Breakfast is restaurant style and they serve you. Shuttle available on the half hour over to Duke University Hospital. Worked out perfectly for us.
Feb 13, 2020
Clean rooms, convenient to Medical Center. If you're a patient you'll recieve the Duke medical center discount. Have always treated me and my wife, Tressy, very well.