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Hilton Garden Inn Durham/University Medical Center


2102 W Main St
Durham, NC 27705
Phone: (919) 286-0774
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Google Reviews

Photo of Tommy Whitmire Tommy Whitmire
Feb 13, 2020 5

Clean rooms, convenient to Medical Center. If you're a patient you'll recieve the Duke medical center discount. Have always treated me and my wife, Tressy, very well.

Photo of Peggy Smith Peggy Smith
Jan 26, 2020 5

Just lovely place to stay. VERY clean and comfortable beds. Staff treat you like gold! Breakfast is restaurant style and they serve you. Shuttle available on the half hour over to Duke University Hospital. Worked out perfectly for us.

Photo of Christine Fedewa Christine Fedewa
Jan 9, 2020 5

Great price We wanted to stay there again while my husband is having brain surgery at Duke But the prices went way up. Very disappointed they did not have any medical rooms available. I guess it’s all about the Benjamin’s First stay was good and so close to the hospital Sadtomsay it was way to expensive for our second visit

Photo of Gerald Hines Gerald Hines
Jan 11, 2020 5

This place is really nice. Clean, new and friendly staff. The area felt really safe. Some cool restaurants within walking distance too. Will definitely stay here again.

Photo of Levi Thomson Levi Thomson
Dec 26, 2019 5

I'm still staying there but the staff has been amazing with my family, the local artwork is beautiful, the breakfast is delicious, and the location is perfect. This is my first experience at a Hilton garden Inn and we are glad we did it.

Photo of Eileen H Eileen H
Nov 29, 2019 5

Sent here by the hospital for several days while testing near by. This is a wonderful hotel. Wonderful environment and amazing staff. Very engaging staff. The service was great. Very good proximity to many things. I would definitely come back again.

Photo of Michelle Kasbar Michelle Kasbar
Nov 6, 2019 5

Very good. Needed to be close to Duke Hospital and it was. Very accommodating especially when you have a sick child.

Photo of Gerald Triplett Gerald Triplett
Oct 30, 2019 5

The place is awesome! The shuttle service from place to place is worth it. It's free, but the guys driving you around is stupendous! Tip them a couple of dollars. They have these little oatmeal raisin/craisin cookies that are addictive.

Photo of John Carney John Carney
Aug 2, 2019 5

Friendly. Great accommodations and hospitality. Enjoyed my 3 night, 4 day stay! Breakfast buffet price included coffee and juices. Will definitely stay again.

Photo of SaraN SaraN
Oct 10, 2019 3

Not bad, but considering this is a 3 star hotel, and considering the nightly cost, we expected more. Pros: the hotel and room were clean and quiet. Cons: check-in and check-out processes took much too long for an existing reservation that required nothing special or out of the ordinary, the mattresses were terribly uncomfortable, and breakfast was unimpressive and expensive.

Photo of Tyghan Van der Gaag Tyghan Van der Gaag
Oct 17, 2019 5

The rooms are very nice and consistent. Excellent staff with amazing customer service. This is where I stay every time I come to Durham for work.

Photo of Brad Kitchen Brad Kitchen
Aug 9, 2019 5

In town for a wedding and stayed here for the weekend. The hotel was very clean and welcoming. The Hilton App made it easy to check in and out of the hotel without having to talk to any of the staff, but when we did talk to the staff during our stay they were very nice and well trained. There is a Cookout right up the street which is in walking distance! The only downside is the pool was packed the whole time, but it was not the end of the world for us because we never used it.

Photo of Ashley Davis Ashley Davis
Jun 30, 2019 3

Staff is great and amazing, our room was a little dirty and the crib would not work. Not the best experience we have had but certainly not the worst. Close to the hospital too so great location. Service was excellent.

Photo of Steven Rosenstein Steven Rosenstein
Jul 7, 2019 5

Derrick at the front desk was awesome. I am disabled but I didn't make the reservation so we didn't have a disabled room. He took one look at me and we had an excellent disabled room no problems. The place is very clean and pleasant.

Photo of Debbie Farmer Debbie Farmer
Dec 11, 2018 5

We stayed at this hotel for over 3 weeks between October and December. The bright clean rooms are functional and spacious. More importantly, the staff is stellar. The front desk staff is friendly and helpful. The restaurant staff treats guests as if they are the most important people in the world. The housekeeping staff and the head of the housekeeping staff are amazing. If you are in Durham, this is the place to stay

Photo of Justin Brooks Justin Brooks
May 28, 2019 3

Hotel is absolutely fabulous and the folks working there will accommodate you in any way they can. The only downside to this hotel is the beds are awful. If one person moves, the other person is instantly alerted to their movement. Also, the trains can be pretty loud and disruptive.

Photo of Donnie Gilmore Donnie Gilmore
Jun 2, 2019 5

Top notch service, clean rooms, and great breakfast. Make sure to purchase breakfast with your room, but overall our family had a great visit!

Photo of Phil H. Phil H.
Apr 14, 2019 5

Very nice hotel for the money. All the employees were very nice and helpful. They run a shuttle every 30 minutes anywhere in a 5 mile radius. Indoor pool, nice bar and Restaurant area. We visited first Duke basketball game and it was fantastic. Would highly recommend and will visit again if in the area.

Photo of schapa7800 schapa7800
Jun 11, 2019 5

Clean, very pleasant staff, lobby bar open later to watch games by a little fireplace. Table seating and bar. Comfy chairs a little worn. Breakfast nice, great price structure: $2.50 - $10.95, depending on options chosen. Eggs cooked to order, omelettes, cook your own waffles, creamy grits were too salty on top, stirred up, fine. Can order a la carte starting at $2.50. Free only if you have a breakfast voucher. Order from your table, food brought to your table. We tipped. 6-10 a.m.

Photo of Anna A Anna A
Aug 9, 2020 5

I am writing this review because I considered cancelling a test at the Duke Medical Center so I didn't have to stay at a hotel. I felt comfortable making a reservation after they explained the new measures put in place and said they use Lysol. The door to the room had a seal on it. The hotel is always clean and comfortable. It sparkled even more. We felt safe checking in the lobby, sleeping in the room, and in the cafe for breakfast the next day. It didn't feel like we or the staff were at risk. All of us were wearing our masks.

Photo of Diane Stiffel Diane Stiffel
Aug 4, 2020 5

Very clean, thanks to Angie. Fabulous food service, thanks to Bernadine. Great Customer service from the front desk, thanks to Kristin and Tracey. We have spent the past 3 weeks here due to the closeness of Duke Hospital. Greg, the property manager, gave us a great rate due to the length of our stay. Everyone has treated us with kindness and they bend over backwards to be accommodating. We have 4 more weeks to go! I know we will be well taken care of here!

Photo of Lorie Scott Lorie Scott
Jan 29, 2021 5

I just hate that Covid19 removed daily housekeeping. The staff were extra courteous. I was too shy to ask for extra towels and have someone hand deliver them as needed. It was a GREAT stay!!

Photo of John Lang John Lang
Nov 19, 2020 5

Always clean. Staff is very carona virus aware. Very polite and respectful.

Photo of Eduardo Gallardo Eduardo Gallardo
Nov 18, 2020 5

Great Hotel, I always go to Hiltons because of the high standards they have. Nice place, great room and services.

Photo of Damien Jenkns Damien Jenkns
Oct 4, 2020 4

This is a very nice hotel. We stayed for two nights with no issues. The staff was friendly and the rooms were clean.

Photo of marian tabak smith marian tabak smith
Aug 15, 2020 3

Overpriced, I have been in nicer rooms for half the price. Not enough modern outlets. Mismatched furniture. Hilton honor member yet I dont get a cheaper price, AARP's and military is better price.

Photo of Tara Marie Tara Marie
Jul 11, 2020 5

Very attentive and accomdating staff. Clean rooms and as expected with Hilton - very comfortable beds.

Photo of Fred Leggett Fred Leggett
Jun 21, 2020 5

Great place to stay if you are having surgery at Duke.

Photo of Bill Hampton Bill Hampton
Mar 17, 2020 5

These folks treated us really nice when we had to go to Duke for some medical stuff

Photo of Kenneth Burton Kenneth Burton
Apr 15, 2022 5

We love staying at this hotel because of its location. Everything you need is within walking distance.

Photo of Claudia Stack Claudia Stack
Mar 14, 2022 5

Thanks to the attentive staff, comfortable rooms and nice restaurant I enjoyed my stay even though I was waiting for a hospital admission! Also the shuttle drivers are very courteous and helpful.

Photo of Steven Hartman Steven Hartman
Dec 23, 2021 4

This is an outstanding location when attending a Duke basketball game or visiting the university. Close to dining and bars, shuttle service brought right to Cameron Indoor Stadium or you can take the Duke campus bus which is just a block or two away. Rooms were fine. Front desk was friendly. Breakfast was affordable but nothing exceptional. I would definitely stay here again when I visit Durham.

Photo of Mark Tice Mark Tice
Jun 3, 2022 5

Everything was fantastic! All the staff were the friendliest and most accommodating folks that I have had the pleasure of staying with! My wife had just come from surgery at Duke and they bent over backwards to make our stay as comfortable as possible! They are definitely on my to stay list when ever I come back this way! Would highly recommend this place to anyone planning to stay in this area! Love having everything at my disposal in one place food was terrific! Thanks for making our trip enjoyable and less complicated, your Hotel and Staff are top notch! As a retired Marine I know quality people when deal with them & you have my business from here on!

Photo of David Eick David Eick
Jun 16, 2022 5

Excellent! Good bar and restaurant. Mgr Jason and sommelier/barman D are classy.

Photo of Lisa Tessicini Lisa Tessicini
Jul 14, 2022 5

I am a Diamond member and I just want to say how much I enjoyed my stay. The front desk was welcoming after a long journey and how grateful was I to meet Sylvia in the restaurant!!!! She is so amazing, hospitable, charming, accommodating and super friendly. She made me feel right at home and went out of her way to make me feel welcomed. Sylvia really stands out, goes above and beyond and I hope she is recognized by Hilton for her guest first attitude and service. She is a 5+ star!! She’s awesome. Thanks so much.

Photo of Al Terrell Al Terrell
Dec 11, 2020 5

Very friendly people, accommodating. Excellent hospitality.

Photo of Business Isbusiness Business Isbusiness
Jul 20, 2022 5

No USB port in the room NONE! yet there is a BIG magnifying lighted mirror in the bathroom. Pimples vs Checking emails or banking or blogging etc? Hilton's choice is pimples. Lol ok! Over all I loved my stay. The staff Victoria Essex and even Mrs Silvia the laundry lady were all fabulously kind. I will be back when Duke hospital requires another stay over. I'm well pleased and highly recommend. Just bring your USB boxes.

Photo of Allan Smith Allan Smith
Aug 6, 2022 5

We've stayed here probably 15 times. Restaurant is a rip off prices are too high. Everything else is great. Friendly staff, and clean rooms. Location is great. Close to the hospital and close to some amazing restaurants

Photo of Donna Summitt Donna Summitt
Aug 11, 2022 5

We stayed here after I received a liver and kidney transplant. Staff was very helpful and caring. I fell and had to be carted back to the hospital and management was very concerned. I suffer from PTSD due to my illness and I think of that hall on the third floor that looked a mile long when I had to walk it. Thanks for being good to us.