Name: Hilton Garden Inn Durham/University Medical Center
Telephone: (919) 286-0774

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Phone: (919) 286-0774

Directions 4.5

Overview

The Hilton Garden Inn Durham/University Medical Center offers amenities like complimentary high-speed internet access, HDTVs, 24-hour business and fitness centers, an indoor pool, and a bar and restaurant. Durham’s vibrant Ninth Street district with shopping, restaurants and nightlife is just steps away.

Blackwell A

Occupancy: 28 - 80
Area: 988 square feet
Maximum Occupancy: 80
Height: 11 feet

Configuration	Occupancy	Area
Blackwell A	80	988 sq ft
Blackwell A	40	988 sq ft
Blackwell A	50	988 sq ft
Blackwell A	80	988 sq ft
Blackwell A	30	988 sq ft
Blackwell A	32	988 sq ft
Blackwell A	28	988 sq ft

Blackwell B

Occupancy: 16 - 40
Area: 468 square feet
Maximum Occupancy: 40
Height: 11 feet

Configuration	Occupancy	Area
Blackwell B	40	468 sq ft
Blackwell B	20	468 sq ft
Blackwell B	32	468 sq ft
Blackwell B	40	468 sq ft
Blackwell B	18	468 sq ft
Blackwell B	20	468 sq ft
Blackwell B	16	468 sq ft

Blackwell Room

Occupancy: 40 - 120
Area: 1,456 square feet
Maximum Occupancy: 120
Height: 11 feet

Configuration	Occupancy	Area
Blackwell Room	120	1,456 sq ft
Blackwell Room	60	1,456 sq ft
Blackwell Room	80	1,456 sq ft
Blackwell Room	120	1,456 sq ft
Blackwell Room	44	1,456 sq ft
Blackwell Room	42	1,456 sq ft
Blackwell Room	40	1,456 sq ft

Executive Board Room

Occupancy: 4 - 12
Area: 400 square feet
Maximum Occupancy: 12
Height: 11 feet

Configuration	Occupancy	Area
Executive Board Room	12	400 sq ft

Google Rating

4.5

Dayna Laur 3 months ago

Do NOT stay at this location unless you want to potentially have your car window smashed. On the night of my stay, at least seven cars had their windows smashed. (I'm sure there were more, but I didn't leave the hotel until 8:30, and I did not check the other areas of the parking lot.) I did not have anything in my rental car except for an ice scraper to tempt potential thieves. When I approached the front desk to speak with a staff member, I was summarily dismissed. When I asked whether there were any cameras, I was curtly told, "No."

I expect better from a Hilton property in how it treats its guests when a crime is committed on its premises. Moreover, any hotel without cameras to monitor its parking area will not be on my list of future stays.

The hotel's liability in this case is clear: 1) the hotel did not take reasonable measures to install cameras to protect hotel patrons' vehicles from vandalism (and possibly theft for some guests), 2) the hotel did not inform guests of the recent increase in car windows being smashed in the Durham area, including the area surrounding the hotel (a quick Google search netted numerous articles of incidents), 3) the hotel did not take actions to install cameras or have security guards intermittently patrol the parking area once said crimes were reported in the area in the months preceding my stay.
pls inCO 5 months ago

Thanksgiving family trip for several groups. We enjoyed our stay as it was close to the NC family member we were visiting and close to the several of the major Durham attractions. The plus for us was the heated indoor pool which was hit for the kids in chilly November. We would stay here again and recommend it to others.
Cindy Crognale 3 months ago

Very disappointing compared to previous stays. Kleenex and body wash were both empty. Fewer pillows. Staff not as friendly. Place needs some attention. Just not as nice as previous stays.
David Stamen 4 months ago

Check in: Did mobile check in as I usually do either mobile key. Got notification that room was ready and went straight to room. Mobile key was no longer valid and was assigned a new room. Frustrating at 11pm

Elevators: the slowest ones I have ever seen!

Room: fine but extremely noisy refrigerator
Gingy Q 9 months ago

We stayed here as part of the road trip south and it was comfortable, clean, and had a very nice bar/restaurant where we had dinner. Food was excellent and the bartender friendly and attentive. The breakfast was terrible - there were very few choices and the eggs were stone cold. You had to order toast from the wait staff and there was only one for a busy facility - took forever and was cold by the time it arrived. Night and day difference between dinner and breakfast.