Great location near all the required or necessary establishments. Parking lot is safe and well lit. Rooms are clean and spacious. The lobby is quaint. I recommend this establishment for your local vacation or business needs.
Sep 28, 2023
Typical Hilton hotel with all the amenities and decent sized rooms. There isn't much to complain about but for $270 a night, the room, especially the furniture was outdated with lots of dings. BTW the location is right next to a train track. Try to avoid that side of the hotel if you can.
Jul 28, 2023
We travel to Durham to visit the children's hospital. We have stayed at other hotels in the area, and I think we've found our new go to! ALL the staff was extremely friendly and helpful. The rooms are clean and have everything you need, including a mini fridge, microwave and Keurig coffee maker, which is perfect! They provided us water throughout our stay. The location can't be beat. It's very close to the hospital. There are many restaurants within walking distance as well as a whole foods grocery (we highly recommend Elmo's diner for breakfast, we eat there every time, we also tried Local 22 and would recommend this place too). They also have free on site parking. They do have a small indoor pool, however we didn't have time to use it. They have a restaurant and bar, we did eat there on Monday evening, which was really busy, but the gentleman there was very friendly and working hard and everyone was getting taken care of.
Jun 20, 2023
The location is very nice the service was excellent. A special thanks goes to Natalie it the dinning area. I was running late and she went out of her way to ensure I have a meal and was able to get out quickly. Thank you Natalie I made it on time thanks to you. would recommend the hotel and say hi to Natalie in the dinning area for me. She will take goo care of you
Jun 1, 2023
After staying at different hotels for the past 12 months while my husband received treatments at Duke Cancer Center it was such a relief to find this hotel. It was spotless, the staff was extremely friendly and the food prepared by the chef was excellent! Full service breakfast was quick and delicious as were the drinks and burgers. This will continue to home our home away from home.
Mar 29, 2023
Not bad for a one night stay but a little pricey. However, the hotel did respond back to me explaining that it was based on room availability and other questions I had in a prompt manner. That being said, I will give them 4 stars for the overall experience.
Mar 26, 2023
I stayed here for a conference relating to my job. Check-in with smooth since I had the Hilton Honors app. The room was nice and clean, and I enjoyed sleeping in the bed. The hotel itself is close to many restaurants and stores that are walking distance, which I did walk to. The price of the room was over $100 a night, which I think is largely due to the location. The only thing that was different from other hotels I’ve stayed at was that breakfast was not included in the stay.
Mar 20, 2023
Great location. 5 minutes to Duke. Next door to nice Harris Teeter grocery and other national brand eateries like Panera. Hotel was clean and friendly staff. Stayed here for Duke soccer camp and will stay here in the future. Very convenient for family trip
Feb 25, 2023
We were greeted after a long drive and bad experience at another facility by a very nice young man named TJ who was more than accommodating!! He checked us in quickly and provided great customer service. The room was clean and very comfortable.
Feb 3, 2023
The Hilton Garden Inn is conveniently located. There is adequate parking. The rooms are pretty good, although the beds are too firm for our tastes; did not sleep well. We may stay here again because of the location. You can eat both an evening meal and breakfast on site. You can get a $20 credit toward the cost of your breakfast for staying here, which may cover the cost you incur depending on what you order. But this place is more expensive than what we normally find, probably because of its location.
Dec 27, 2022
What an amazing stay we experienced! We checked in late one evening with a surgery the for the following morning. The staff was so kind and compassionate to us. They asked us multiple times if there was anything we needed or anything they could for us. Even wished us well with the procedure in the morning. When I asked about a late check out the young lady was so helpful in irking with me on the time we would need to leave. The proximity to the hospital was the initial deciding factor to choose this location. Add on top the usual quality you would hope for with a Hilton stay and the outstanding customer service we received, which is lacking in today’s society, will make the decision to stay here in the future an absolutely hands down decision. You all knocked it it of the park. The room itself was very nice. They do have a little restaurant and bar in the lobby with a nice porch on the side to enjoy on those beautiful evenings. Look no further for your place to stay!