I had a really nice stay for a work trip. The room I had was a suite and was huge. Staff was friendly and helpful. Location was fine, definitely a car-focused area. American Tobacco Trail is close by.
daniel gaudet
Nov 14, 2023
5
I’ve stayed at this hotel a few times over the last few months for work.
The people that work here really made my stays more enjoyable. From the people at the front desk that checked me in to the bartender Ryan. They have a lot of good people all over.
It has also been such a pleasure talking to Natalie and Alicia each morning while I had my breakfast, they made sure that I had everything I needed for breakfast and they always help start my day on the right foot. They always had me laughing and instantly put me in a great mood. thank you everybody for helping to make each of my trips a great one!
Samuelson
Nov 6, 2023
5
Alicia and Natalie are exceptional people and very professional. They provide very cordial attention, they make you feel at home, they are very sociable and charming, they offer without a doubt the best service in the hotel.
John Kroetch
Oct 7, 2023
3
I've stayed here probably 10 times now, for business. Things seem to be getting progressively worse. My colleagues were staying as well, but after water problems the last two times, they are switching back to the Hyatt.
The water temperature was very inconsistent and would get so hot you would burn your skin. They really need to fix that.
The buffet breakfast is pretty standard fare (boring and not that good). The continental breakfast options are decent. Fresh fruit in bowls was available, as well as bananas and oranges. The eggs and omelletes ordered from the menu were also good. The staff were very friendly.
The location is great - lots of dining options.
Elizabeth Davidson
Sep 2, 2023
3
The rooms were a bit rough. Our toilet seat was broken & requested several times to fix it. Even housekeeping sent in tnr request to fix the toilet seat. If you want extra towels or pillows, you have to beg for them. I need extra pillows for an injury. They brought me a musty, fowl smelling pillow. I asked for another, and it took me 2 days to get an extra pillow.
The morning breakfast staff was the best part of the day. Everyone worked well together to make breakfast very enjoyable. Everyone was so friendly & kind.
This hotel is in a great location. It needs some maintenance & updating. Over all it was a good stay.
Fernando Herrera
Aug 24, 2023
5
I have been staying at the Hotel for work. My recent stay at the Hilton Garden Inn was an enjoyable one. I especially enjoy my mornings with the fantastic service provided by Alicia and Natalie, they are always very friendly and attentive and the breakfast is always amazing.
William Simkins
Aug 10, 2023
5
A great "First Class" Hotel ! From Check-in through day of departure.
Always Outstanding restaurant food and even better service; particularly Natalie and Alicia go the extra mile to take care of their guests! Much Appreciated.
