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Hilton Garden Inn Durham Southpoint

4.2

7007 Fayetteville Rd
Durham, NC 27713
Phone: (919) 544-6000
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Google Reviews

Photo of Corey Corey
May 15, 2023 4

Typical hotel with hotel amenities so can’t complain. The staff were all nice and informative. The location felt safe. Situated between a strip mall and a mall across the street! Plenty of shopping and dining options!

Photo of Eric Reacts Eric Reacts
Apr 8, 2023 5

Currently staying here. This hotel has been exception for our soccer team. Very accommodating, front desk staff is nice. The banquet staff were so friendly and provided top notch amenities. The gym is awesome, and Crystal up at the front desk was a gem. Will be coming back here.

Photo of Cherella McMillan Cherella McMillan
Mar 1, 2023 4

Rooms were a little dirty on the 5th floor. Several in our group had complaints about the rooms being unclean. Overall a decent stay and great location

Photo of Irene D Irene D
Nov 14, 2022 5

I stayed at this hotel for two nights and these people are OFF THE CHARTS! Jessica must have tripped and fell from heaven because.. she’s just.. there’s no words. My heart is full and her kindness is beyond what one would expect from the world today. Pam is so down to earth, and she makes so much sense. Getting to know her was such a joy. And Maria!!! Listen.. that is one hospitable woman. We have been interacting since I’ve been on the property and she is phenomenal. She wouldn’t let me touch elevator buttons, made sure I got off first, and she is just a joy in general. This was a great stay for sure!

Photo of natosha solis natosha solis
Oct 6, 2022 4

Everyone was really nice! My husband and I have stayed at several hotels in this area and they all been just as nice but not as expensive. That’s why I gave a four star.

Photo of Brandon Frandsen Brandon Frandsen
Sep 10, 2022 4

Great location, near shopping and dining, not very pedestrian friendly part of town though. It's very high quality for a HGI and the staff was helpful and friendly. South Point is a nice part of town, I felt very safe

Photo of D.D Davis D.D Davis
Aug 31, 2022 5

The hotel is right in the middle of everything so you could walk to almost anything you wanted, the staff was AMAZING, super helpful, kind, and went above and beyond to help us.

Photo of Wendy Carroll Wendy Carroll
Aug 9, 2022 5

have not stayed yet however I called to make a reservation this morning and Tegris was absolutely great at helping me with my requests! I was being a little overly picky about my 2 night stay for an upcoming wedding so Thank You Tergris! We will return to this location! It was perfect for a family wedding in the area, we had a great dinner next door at Ruth Chris after the wedding....fantastic idea! Checkin was a breeze with the app, the front desk person was awesome when I arrived early, she found another room that was ready! rooms were clean and well stocked (except a little shy on in room coffe supplies)lol the on site dining was great saturday afternoon! One waitress and I believe one cook in the kitchen, handles 17 of us and our food and beverage needs and everything was awesome! Monday breaksfast was not as good or quick although still decent! Pool is very small and the enclosure was super hot apparently because no maintenance staff is on over the weekend! didn't spoil our time but it was missed! We will stay at this location again likely!

Photo of S Johnson S Johnson
Aug 1, 2022 5

Great service, friendly staff and clean rooms! Tegris was awesome!

Photo of Wendy Carroll Wendy Carroll
Jul 19, 2022 5

have not stayed yet however I called to make a reservation this morning and Tegris was absolutely great at helping me with my requests! I was being a little overly picky about my 2 night stay for an upcoming wedding so Thank You Tergris!

Photo of Jimmy Smith Jimmy Smith
Jul 9, 2022 5

Man listen this is one of the best experiences i have ever had ! Taran and Zori were amazinging since we arrived at the hotel! Checking in was smooth and effortless , as our room was ready early as we arrived 2 hours early! We went to our event we had planned came back to eat dinner and Zori so graciously asked us if we wanted the lobby turned on. For him to acknowledge us and ask us if we needed anything meant everything to us after a long day. Since we received such great customer service we decided to go down and try the bar , and it was great! The experience was a amazing to have a conversation with employees, but they made us feel like we were in our living room . Taran was great at accommodating us and probing great customer service . We had the oppirnitoy of meeting Taran and Zori and we feel like we have met a distance family members . Thank you so much for this experience ! 10/10 100/100 !!