Loading your recommendations…

Hilton Durham near Duke University

4

3800 Hillsborough Rd
Durham, NC 27705
Phone: (919) 383-8033
Visit Website

Google Reviews

Photo of 3D TRAVEL TIPS Republica Dominicana 3D TRAVEL TIPS Republica Dominicana
Jan 24, 2020 5

Walked in with no reservation. Hilton was sold out for the night. Told staff member I was traveling alone retired military and could sleep anywhere just needed to get off the road for the night. Staff member told me that they had one room that they were holding as a comp room and if I could bear a fold out couch bed he could booke me in that room for the night at the nightly rate. I said sure come to find out it was the Presidential Suite. Sleep very well and was back on the road well rested the next day.

Photo of Nicholas Williams Nicholas Williams
Jan 22, 2020 3

Hotel was nice. Had to have the air conditioning serviced three times causing to switch rooms. Compd a night and staff did best they could. If a guest reports an issue with air conditioning and you confirm it's broken. Get it fixed. Don't band-aid and hope it works till morning.

Photo of Lauren Sargeant Lauren Sargeant
Jan 8, 2020 3

The staff were friendly and helpful. However cleanliness was an issue. There was a bug in first room and despite accomadating us with food and immediate room replacement the new room had visible stain ( possible fecal ) on bathroom wall near toilet paper. Coffee mug at bkfst still had lipstick from prior user. Staff apologized and they always owned the mistake. But too many infection control issues for comfort. If this is resolved.

Photo of Matthew Hawkins Matthew Hawkins
Jan 12, 2020 5

Nice hotel, really enjoyed our stay. Staff was excellent, and we decided to stay here on our way back through town a few weeks later. Recommend staying here next time you're in town.

Photo of Matthew Case Matthew Case
Dec 17, 2019 4

Great Renovation here, I like the surrounding area, very close to all things Durham. VERY FRIENDLY helpful staff. There seemed to be a lack of attention to detail on some aspects of the remodel and the executive lounge. I would stay here again!

Photo of tony dail tony dail
Nov 21, 2019 5

Great location. Friendly staff. Restaurant ,bar in hotel .Room service available. Super clean room. Minutes from Veteran Hospital, Duke Hospital .Would reccomend.

Photo of Gail Anderson Gail Anderson
Nov 30, 2019 5

As always, the staff are superb here. They go above and beyond for me when I make my yearly visit to Duke Medical Center. I love staying here.

Photo of John Gray John Gray
Nov 23, 2019 5

The peeps at the front desk! The rooms are spacious and immaculate. Very comfortable beds. Great rates for such a nice hotel.

Photo of Janet rushing Janet rushing
Nov 19, 2019 5

Great hotel! Beautiful and very clean,Our dinner was great in the hotel restaurant!My husband had salmon and I had shrimp and grits-Bed was very comfortable and we loved the suite we were in-Will stay again!!

Photo of MommyOf 2 MommyOf 2
Jul 27, 2019 4

Those receptionist don't know what they are doing! Way too many screws ups from my experience.I reserved a King suite for 5 nights months in advance but ended up getting a double queen room when checking in because they couldn't find my reservation. So they gave me 30% off my stay, that was the best they could do to fix the situation at the last minute. I was so bummed out because there were no other suites available. A couple of days later while there I get a charge in my bank account for a King suite so I was paying for 2 different rooms at the same time. Come to find out the king suite was reserved under my name which was missed spelled, that's why they could not locate my reservation. They had to send house keeping to the suite to see if anyone touch the room, so I was paying for a suite as well with no one in it. I ended up getting my money back though but I still could not get my suite.I would recommend booking your reservation online and not call them because these people are not on the same page, the right hand don't know what the left hand is doing. Other than this the stay was excellent, very clean, great breakfast, nice people. I would definitely come back.

Photo of Danielle Talley Danielle Talley
Sep 12, 2019 4

Room was clean and nicely decorated. Bed was very comfy. The bathroom mirror was so great for getting ready in the morning and putting on your makeup. The food in the restaurant was also wonderful. Would definitely stay here again.

Photo of James C Reynolds James C Reynolds
Oct 6, 2019 4

I rather enjoyed my stay at this Hilton establishment, however when I got there I was a bit disappointed. I had originally requested a queen bed suite, when I arrived they told me that my room was occupied still and that I needed to be downgraded. And I thought "wow" "they are downgrading a Diamond member". They did offer me extra 1000 points, free drinks and offerings from their market. I agreed to the downgrade because I was tired and didn't want to look elsewhere. To my surprise the room I got was one of their "Pure" rooms which happen to be super hypoallergenic, I mean this room was spot less. It even had a sophisticated quiet air cleaner in the corner. Bed was super comfy and had a nice chaise lounge. Above all their menu was quite wonderful. Shrimp grits were very yummy as was the hummus plate. And by far SWEET POTATO PIE. I lost my mind, I haven't had a slice in 5 yrs. It is my absolute favorite dessert.

Photo of Mairuk Al-Huq Mairuk Al-Huq
Jul 8, 2019 5

Fantastic experience at the Hilton here. Tyrone and the other staff were extremely accommodating all our needs during this stay and thorough in answering any questions or concerns we had. The rooms were so elegantly designed, clean and comfortable. It was well worth every penny and the best sleep I've had in a long time.

Photo of Melissa D Melissa D
Jun 16, 2019 4

I was here for a workshop for my job. We had complimentary breakfast. The eggs and bacon were delicious. The biscuits were hard, and the sausage tasted and looked like it was microwaved. The fruit was starting to turn, and the juice was watery. The meeting room was large with good lighting, temperature, and sound.

Photo of Roy Bivens Roy Bivens
Jun 12, 2019 3

Overall, this hotel is a pretty good value. Room was good with updated carpet and furniture, and the bed was comfortable. But the property does have a few rough edges. The biggest is that the poolside rooms are next to a very busy highway that is rather loud. I booked a poolside room thinking the opposite. If I were to come back I would book the other side of the hotel. Also, the restaurant was shortstaffed which delayed service somewhat. But the food was very good. I would give this property another chance.

Photo of Rocket Man Rocket Man
Jun 14, 2019 4

Front desk personnel are professionals.Rooms are nice sized and fresh.Nice size TV Up-to-date amenities.Nice and cozy lobby.Parking lot structure. Well lit outside. Extremely bright.Outdoor seating areas. Comfortable beds.Clean atmosphere. Nice landscape.

Photo of Jamie Vanderlip Jamie Vanderlip
Jun 3, 2019 3

I just stayed here for a couple nights. I’ll say the room and the hotel in general were up to the standards you would expect of the Hilton. HOWEVER, 2 really important things. The breakfast, which is a standard free continental breakfast IS NOT FREE!! There are no prices posted but this low quality buffet cost $17. So be aware. Secondly, the executive lounge, which is extra, is not staffed over the weekend. So by Sunday morning there are dirty plates, full garbage cans and lots of fruit flies. I would certainly stay here again now knowing this information but I felt it important other folks know it as well.

Photo of Cy Young Cy Young
Jun 6, 2019 4

Was there for International Musician Summit. Excellent event and the Hilton Durham has really turned it up. We had a good time! They have live jazz. It's worth a visit to see for yourself. 🙂👍🏽

Photo of Stephen Bittman Stephen Bittman
Oct 22, 2020 5

I stayed here on 3 different visits to the area. The hotel is in a great location, it is very clean and they operate with total attention to Covid; masks and social distancing. I particularly appreciated they allow the use of the large dining area to be used for food we brought in. All the staff was friendly and accomodating.Overall, a great find .

Photo of Joanida Rodriguez Joanida Rodriguez
Dec 12, 2020 5

Clean and we felt safe due to their lysol clean seal on the room. Everyone wore a mask. We will come back and enjoy the amenities when Covid is over.

Photo of Grayson Monroe Prescott Grayson Monroe Prescott
Sep 19, 2020 5

So far so good

Photo of Flulikesymptom5 Flulikesymptom5
Aug 11, 2020 5

Stayed here during the day while a family member was having a surgery at Duke so I could catch a nap and relax until it was finished. I wasn’t having any luck finding a hotel that would let me pay for a day/night and check in at 9am until I found this Hilton. The lady who helped me at the front desk was extremely nice and let me check in right then (9:30am) once I booked the room! Giving me the room until checkout the follow day! I was extremely grateful! I went down to order breakfast in the lobby because it smelled amazing but unfortunately I didn’t make it in time before they stopped serving. The lady running the breakfast bar did offer me some cereal and fruit if I wanted. I chose to go down the road to grab some fast food. Once I returned she kindly greeted me and asked if I found a food alternative ok! Overall the room was clean and comfy. The staff here was what really stood out! They were great! I will be back!

Photo of Louis Davila Louis Davila
Sep 20, 2020 5

Nice

Photo of marian tabak smith marian tabak smith
Aug 23, 2020 3

Overpriced, rooms needs updating, beds too hard pillows too soft.

Photo of Richard White Richard White
Sep 2, 2020 5

Clean rooms, helpful staff, room was cleaned well and sealed which was a plus during the pandemic.

Photo of David Shar David Shar
Jul 27, 2020 4

I love the room size and how clean it is! I was placed in front of the elevator, which was louder than normal and the WiFi is weak on the top floor but it was ok.

Photo of Flulikesymptom5 Flulikesymptom5
Aug 4, 2020 5

Stayed here during the day while a family member was having a surgery at Duke so I could catch a nap and relax until it was finished. I wasn’t having any luck finding a hotel that would let me pay for a day/night and check in at 9am until I found this Hilton. The lady who helped me at the front desk was extremely nice and let me check in right then (9:30am) once I booked the room! Giving me the room until checkout the follow day! I was extremely grateful! I went down to order breakfast in the lobby because it smelled amazing but unfortunately I didn’t make it in time before they stopped serving. The lady running the breakfast bar did offer me some cereal and fruit if I wanted. I choose to go down the road to grab some fast food. Once I returned she kindly greeted me and asked if I found a food alternative ok! Overall the room was clean and comfy. The staff here was what really stood out! They were great! I will be back!

Photo of Maria Rosales Maria Rosales
Jul 11, 2020 5

After a long road trip, we needed a place to crash. Around 3am we stopped by and were greeted by a super sweet lady. The previous hotel couldn't check anyone in for an hour and being tired and cranky , this place turned it around for me. That and it was much more aesthetically pleasing than the last. Super clean, somewhat fancy fancy, I loved the feel of the place. The room itself was good. Clean, updated,Cozy .... no old looking comforters or curtains. Very neutral. Standard toiletries and coffee maker. We slept great. Definitely made the road trip better. Will def stop here in the future. Even if it's just 6 hours hahaha

Photo of James Monden James Monden
Jun 26, 2020 5

Service was great. Very sincere too customers and their needs Quiet atmosphere and breakfast was good

Photo of Christopher P Posada Christopher P Posada
Jul 3, 2020 5

Awesome place great for pets, clean rooms and super friendly staff. Even with the covid they are doing their best. A+

Photo of no L no L
Jun 15, 2020 5

On a road trip from NY back home to Florida, and this is the nicest hotel we’ve stayed at yet! Staff was friendly and professional, room was perfect, clean, and comfortable. Slept better here than I do at home.

Photo of Meisha Johnson Meisha Johnson
Jun 12, 2020 5

This hotel was pleasantly surprising. Very clean and modern. Front desk staff is friendly and accommodating. I would definitely stay again. Plenty of fresh linens and they have verbena toiletries!

Photo of Robert Culbreth Robert Culbreth
May 27, 2020 5

Very nice. Very friendly staff. Good location.

Photo of Janet Boucher Janet Boucher
Apr 10, 2020 5

The staff here was very helpful the courier service was great. The room was a bit pricey but the amenities were great.

Photo of Michelle Russ Michelle Russ
Mar 15, 2020 5

This place was awesome. Saved me and my family. Mr. Love was very nice to us.

Photo of Sheena Ghee Sheena Ghee
Mar 3, 2020 3

There was a car alarm that went off periodically throughout the night. I had absolutely no sleep... I looked out the window and the car was parked on the side, directly in front of all rooms facing the pool area. I suggested to the hotel that maybe limiting guest parking to the front of the building at night would help to prevent the loudness level if such an occurance were to happen in the future.

Photo of John Moore John Moore
Mar 5, 2020 4

Nice, clean rooms and comfortable bed. Outlets are not too accessible except in the base of the lamps. Good bar and restaurant in lobby and very nice, friendly and accommodating staff.

Photo of Mrs. Harris Mrs. Harris
Mar 4, 2022 5

Wonderful. Clean rooms with very clean sheets (even inside the sofa bed). Good extras. Fast wifi. Very Friendly staff! Sofa bed was handy and the room was very quiet even though near the elevator on a weekend. Digital key through the app is very handy. Parking is good. Lots of stores nearby.

Photo of NJ Chatham NJ Chatham
May 1, 2022 4

I attended an event here, but did not stay in a room. The facilities were nice, but the drink service was extremely slow, probably due to a lack of personnel. While at my event, the hotel was also hosting 2 weddings and the 2 bartenders could not keep up with demand. If I'm paying $4 for a domestic beer, I would prefer faster service. I feel Hilton should have been prepared and provided extra servers, especially since they had a head count for our gathering. Otherwise, the hotel was lovely, the food was tasty and there was plenty of parking.

Photo of Anthony Free Anthony Free
May 22, 2022 3

Pool is fairly small. The bar closes early. The elevators are slow. Breakfast was good. Definitely a middle of the road Hilton. I expected better.

Photo of Sharon Smith Sharon Smith
May 24, 2022 4

We stayed at Hilton Durham due to a last-minute change of plans. The room itself was nicely appointed with chaise sofa and large TV. The bar was closed all day on Sunday. The shower shelf was so broken down it couldn't hold more than the tiny bottle of hotel shampoo, and the shower door wouldn't close so it made a lake in the bathroom. C'mon Hilton - you can do better! Room 511.

Photo of Audrey White Audrey White
Jul 22, 2022 5

This was a great place to stay. I would say one of my top choices in Durham, NC. The staff are warm and friendly. My room 438 had an awesome view so I left the window opened. I fell asleep easily and everything was peaceful. The room gave me an upscale feel but still comfy. I will be back to stay eat and enjoy the Hilton life aka the good life.

Photo of Krystle M Krystle M
Aug 30, 2022 5

Hotel is clean. Location is great, the staff is very friendly. the pool was very clean or a nice area to sit outside. The beds are comfortable. The room was quiet. If you need a very quiet room ask for a room that is quiet away from the pool since there is some highway noise. The hotel restaurant is OK but not the greatest.

Photo of Tammy Gibson-Lee Tammy Gibson-Lee
Jul 17, 2022 4

Greeted at the desk by Lynette...who was awesome!!! Great experience except being charged an extra $25 for late check-out although I checked out at 11:15. I called back once I noticed it on the emailed folio. The young lady I spoke to (was not Lynette) immediately stated that "apparently I checked out after 12". I told her to simply look at the receipt that is time stamped. Plus I was behind 2 others that were checking out. After checking and realizing the error, she said she would process the refund. To date, I have still not received the refund.

Photo of Mitchell Scott Mitchell Scott
Aug 8, 2022 4

Staff was friendly and room was nice. Elevator is a little slow, breakfast for 2 is $36 and about what you would expect for a hotel I wouldn’t recommend it unless the price is included in the room (some rooms include it and some don’t). The restaurant/bar is closed on Sunday so beware of that. The main reason I booked here was for the pool and the hot tub however when I arrived the hot tub had been closed down and filled in. They should update their photos and make it clear the hot tub is no longer here. Overall it was a decent stay and I would probably stay here again if I’m back in this area.

Photo of Mark MacMullen Mark MacMullen
Aug 17, 2022 4

Great amenities such as a bar and restaurant and convenience store. The staff are friendly professional and courteous. However, the 4 stars and not 5 is for the lack of a microwave in every room. Every hotel we've stayed in thus far has a microwave which we put to good use with every visit. The only microwave available for guests is the 1 in the convenience store. So that means a trip down the elevator to the 1st floor and back again to my room. Keep in mind that currently the hotel suggests only your party or no more than two people at a time to use the elevator. Topped by the fact there are two elevators but only one is working right now and this hotel has almost full occupancy. Yeah, 4 stars seems fair.