My prescription was transferred here after my beloved Russell's Pharmacy closed. When I attempted to refill my prescription, I was put on hold. After being on hold for over 20 minutes (a staff member did check in several times to say they'd get to me as quickly as they could), I finally gave up and transferred the meds to a different place.
The in-store experience was fine when I was downtown and went inside. I believe in supporting local businesses, so I'd say give Gurley's a try if there is not an urgent need for an Rx to be filled or you're in downtown and need some OTC meds, basic items, or other sundries.
Monique Justice Nowlin
Sep 27, 2024
5
When you step into Gurley’s Pharmacy, you’re not just entering a store; you’re embarking on a journey towards better health and wellness. The staff’s exceptional pharmaceutical knowledge is evident in every interaction, ensuring that your every need is met with care and precision. Whether it’s a routine prescription refill or a complex medication query, the team at Gurley’s Pharmacy is equipped to provide you with the best possible care. Their commitment to your health is unwavering, making each visit a reassuring and satisfying experience. It’s not just a pharmacy; it’s a cornerstone of community health.
Kahlilah Tate
Sep 18, 2024
5
I take some psych meds so it’s very important that I have them. I’ll call and ask them what medication I have they only tell me some not all. I didn’t even know that I had my anxiety meds until I picked up my other meds. This isn’t the first time this has happened. The black lady with short hair found that I had this medication in 2 minutes that was after I called earlier and spoke with a male who could’ve done the same thing the lady did. Now I’m just left with anxiety 😥
Brewer Hicklen
Aug 16, 2024
5
Bobby and Hilton both did me a huge favor and got a prescription filled while I was out of town. Super helpful and worked through a few issues with my insurance. Highly recommend and appreciate their customer service.
Krystal
Jul 11, 2024
4
I absolutely love this place. It's been great since changing from corporate pharmacies. I also love the lady that works at the front. She is amazing and always goes above and beyond her job description. However I gave 4 stars because I used to get my medication quickly and now it's a wait. When I first started going here they had my medicine ready the moment I walked in the door every single time and the last few times I've had to wait 15+ for my meds to become ready. And because the gentleman that works at the front isn't very friendly or helpful. I go to the lady and refuse to go to him. But for the most part I love it. I'm trying out their delivery service tomorrow so we will see how that goes. It's free delivery for all Durham co. Residents.