Great food...one.of my boys.most favorite places. 4 stars because it is just too expensive. I see that some go there all the time... I just don't understand how. For us it is a once in a great while sort of place now.
Jake Vyper
Jan 18, 2025
4
Great burgers, great cajun fries, and great customer service.
We usually get Bacon Cheeseburgers with Cajun Fries and a soda drink here. If we want fast food burger, this is our ideal spot. Each Bacon Cheeseburger comes with a two patties, bacon, cheese, and we usually order it with "Everything" with extra grilled onions and A-1 Sauce. Being able to customize burgers with the various available ingredients is nice, and they cook them well. The patties are satisfyingly good, definitely better than any fast food in the area.
Fries are also fantastic; perfectly-salted, fresh, generous amount. There are 2 options: regular or cajun. I prefer the cajun. We devoured it all; love how the cheese is melted in the well-spiced patty; the overall taste with the A-1 Sauce and other ingredients is satisfying.
Coca-Cola Freestyle machines with free refills are nice, but I'm not a big fan of the Gold Peak Real Brewed Tea - just tasted artificial, in my opinion. There was one time, both machines were broken (I know they can be a pain to fix for restaurant), and I had to buy a bottled soda, but other than that, they're reliable and great for customers dining in.
You can self-serve ketchup, malt, and free peanuts, but Five Guys, where's the Ranch? They would be awesome with fries. I even asked them in my first visit. It would also be nice to have other blends of burgers and other types of sides for variety sake. Five Guys' menu seems as limited as a Raising Cane's - they have that 1 quality item worth ordering all over again, but the lack of variety doesn't give me more reasons to visit here.
We had a problem with our burgers before (forgot to add A-1 sauce) but someone contacted us to resolve the issue. Overall, Five Guys' customer service is friendly and fast.
Ambiance is fine; there's a good amount of space, and an employee is always cleaning the tables often enough. There are hand sanitizers and supplied take out zone with clean bathrooms and some nice framed awards that give us a glimpse of the chain's reputation.
I wondered if this particular location is visible enough since I sometimes see 0 other customers around night time (after 8PM). It's on the elevated area at Patterson Place shopping center on 15-501 near I-40, Exit 270, but it doesn't seem visible enough if you're passing by 15-501. Nonetheless, it looks like a safe location with a good amount of parking spaces for customers.
With Five Guys' top-of-the-line fast food burgers and great customer service, this is definitely the burger spot worth returning to if you want quality burgers fast. There's a Red Robin right across if we want a more restaurant-quality/gourmet burger but I don't consider that fast food, so wouldn't put Five Guys in the same category. Burgers are definitely better-cooked than Bad Daddy's though (which I'd put in the same category as Red Robin).
Higher quality burgers = higher price compared to other fast food burger spots. A complete meal with Bacon Cheeseburger, Regular fries, and Regular drink would cost around $20+. They don't offer combos. I sometimes get an extra patty for additional cost, but haven't done that recently. Is it worth the price? Hmm...maybe. Like many other positive reviewers here, in general, I'm also a fan of Five Guys, so if you're not seeking a "gourmet" burger, this is probably your best option.
We'd definitely return to this Five Guys location again.
Toni Outlaw
Dec 29, 2024
5
This five guys is top notch, phenomenal customer service which helps balance the price of this food along with the taste! 😆
Kyle Coulter
Dec 8, 2024
5
Angel, the General Manager, was very impressive under pressure. There were some unexpected food delivery issues the night I came in but he handled the issues with professionalism and class. The food I received was excellent and the restaurant was immaculate. I highly recommend this location.
veruska fuentes
Dec 7, 2024
5
The best Five guys of the triangle. The food is great and the place is always very clean. The staff cook very good
Matthew Trn
Nov 17, 2024
4
Restaurant is roughly in line with what you would expect from any other five guys: reasonably clean, diner atmosphere, burgers and fries and not much else.
Burgers generally cost in the low teens. And are good quality. Biggest competition in the area would be cookout or one of the mom and pop places
For my money, cookout has a similar quality at a significantly lower price.
Nothing wrong with the place, just nothing to particularly stand out. Funnily, they still use the quotes from papers praising their food as decoration for the walls. Yet most of these quotes are from the early 2000's. The most recent review was over six years old.
When five guys came on the scene there wasn't a ton of competition in the fancy burger realm. Now they are a dime a dozen, and Five Guys has done little to innovate over the next guy.
Nothing bad to report. What you see is what you get.
Jymmi Taylor
Jul 5, 2024
5
Wanted to see if that grill cheese burger was everything people were talking about.. IT IS!!!
I’m not a big beef eater, but glad I tried it, definitely worth it.
Jill
May 14, 2024
5
Across the board, this Five Guys location is stellar. The staff here, in particular, are top notch: they are friendly, efficient, and clearly want to (and do) provide excellent service.
I always order through the app and pick it up when I get there. The orders are always correct, hot, and ready when I get there or very shortly thereafter. The food is always well prepared and good quality for the chain, and I'm satisfied with how my orders turn out. The restaurant itself is also clean and well-stocked with any condiments you might need.
