Name: Fitness World
Telephone: (919) 544-9000

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Phone: (919) 544-9000

Directions 4.1

Google Rating

4.1

kristen bryan 5 months ago

My parents ages 87 and 91 were members of this gym and they were taken advantage by by these scammers! It makes me sick !! The gym was bought out and the equipment was replaced with more difficult machines that they could not use. They canceled their membership on September first and they were told it didn’t count until September second so they were charged for September and October so the ridiculous 30 day membership cancellation policy became a 60 day cancellation policy! They should be ashamed to treat an 87 and 91 year old this way. I told this rip off joint that the contract was negated when they sold the gym and changed the equipment to machines that my elderly parents couldn’t use but they said I had to pay anyway. This place should be avoided and shut down!!!!! They said they fixed it and it is on my credit card statement that I indeed paid off the balance so like I said scammer
Nichelle Hopson 7 months ago

I joined Fit4Life in October after my son told me about their new equipment and invited me to workout. The gym is now available 24 hours.
The staff and gym members are really nice. It’s a great place for a workout.
Alex A 3 months ago

Used a 3 day pass to try the gym. Sooooo crowded. Came at 7 pm and place is packed. U need to wait in line to use weights.Just like planet fitness.
Next day came at 7am not a single treadmill is empty to use.
Sorry i hate crowded places. Probably prices are way too affordable that causes this many people. Not signing up , will find a more expensive place to avoid this crowd
Rhonda Kelley 9 months ago

Conversion from Fuel Fitness is chaotic. Former employees not aware of how to transfer folks to the new company and were frustrated. They were kind, just uninformed. We get an email that we can come in and anyone can help us convert. Unfortunately, that statement was not true. I went in an the folks working at that time were unaware of how to transfer. They were kind, just uninformed. Today I was pleasantly surprised when there was a person present for those of us who work out early who was well informed, answered questions and got things transferred. Because I had a special situation that involves adding on people since the plan I had no longer exists I was told to come back to add people. It was explained what needed to be done and it seemed to be pretty simple. Again, a very pleasant conversation with someone who was mostly informed. Then I meet the part owner/general manager who already seemed to be overwhelmed and defensive. I began to explain what I needed and shared what I had been told by other employees and he states that I was told the wrong information and wanted to know who I spoke with. He then proceeds to accuse me of being defensive and confrontational for no reason and not allowing him to speak. Look, I get it that perhaps the transition was not like it was for other clubs, however, I'm a client at this club and there is chaos. My first impression of the new owners should not be someone who is automatically defensive and confrontational. What happened to "I understand how confusing things can be, how may I make this easier for you?" You don't put the blame on the other company even if it is their fault. Clients don't care whose fault it is, we just need to be treated with respect and empathy. I didnt get that from the general manager. Not sure if I will keep my membership or not; if I don't ever have to deal with that general manager again, maybe.

Update: I'm staying only because of the local staff. Christina is amazing!
Sofia Casas 3 months ago

Fuel fitness is one of the best gyms in Mooresville! Everyone is so kind and there is a ton of equipment! The staff is fantastic especially Owen at the front desk! I love how you can access 24/7 and the workout classes leave you sore but wanting more!