We have had great experiences with Fink's. Brian was incredibly professional, knowledgeable, and attentive throughout the entire process. He helped us find the perfect engagement ring, and we couldn’t be happier with the quality and craftsmanship.
In addition, Brian assisted us in purchasing a couple of Rolex watches, which we also love. His attention to detail and customer service went above and beyond.
Jenny Nguyen
Sep 7, 2024
5
Wendy was fantastic to work with. She was nothing shy of friendly, patient, knowable, open-minded, and supportive of me and my fiancée. One thing we really appreciated was that Wendy was not pushy whatsoever, and let us do our own browsing, while answering all and any questions we had. It didn't feel like she was trying to sell us anything at all, but rather there to accompany us on our own wedding ring shopping and get to know us.
Thank you for the celebratory cappuccinos and chocolates!
jeff
Sep 4, 2024
5
My experience at Finks, thanks to Ike, was nothing short of extraordinary. From the moment I stepped into the store, Ike welcomed me with a warmth and sincerity that reminded me of the best kind of Greek hospitality—where you feel not just like a customer, but like a guest in someone’s home. He truly took the time to get to know me, listening carefully to my preferences and guiding me with his deep knowledge and expertise. But what made the experience truly stand out was the personal connection Ike built. It wasn’t just about making a sale; it was about making sure I felt valued and cared for every step of the way.
Ike’s thoughtfulness, attention to detail, and incredible patience made the entire process feel effortless and enjoyable. He treated me with the kind of hospitality that makes you feel like family—welcoming, generous, and always going the extra mile to ensure my experience was nothing short of perfect. I left the store not only with a beautiful piece but with a heart full of gratitude for how special Ike made me feel.
If you’re looking for someone who will not just assist you, but truly care about making your experience memorable, Ike is that person. His kindness, professionalism, and the genuine care he offers are a reflection of the best kind of service and hospitality. I can’t recommend him highly enough. Finks is lucky to have someone like Ike who goes beyond expectations and leaves a lasting, positive impact.
matthew bright
Jul 11, 2024
5
Brian Faulkner is my Time Piece Concierge !
First class professional and always strives to deliver a positive memorable customer experience.
I've been doing business with Finks for 25 years!
First class company.
D P
Jun 8, 2024
5
My wife and I had a wonderful experience purchasing a beautiful watch from Fink's in Durham. Ike & Anna were WONDERFUL and provided excellent customer service. They were both very attentive and welcoming for our young son throughout the transaction. Five stars!
Reggie Scruggs
Jun 6, 2024
5
If you are looking at adding some nice time pieces to your collection or wanting to start a collection like I am, I highly recommend checking out Fink's Jewelers in The Streets of Southpoint Mall. I worked with Rebecca. I felt like she really cared about helping me find a nice watch. There was no sales pressure, nor did I ever feel like I was being rushed. I will definitely be going back when it's time for my next purchase.
Katie Egerton
Jan 11, 2024
5
Ike was the best- he gave me plenty of options in different price ranges and provided valuable feedback- he was patient and made sure we selected the perfect piece. Very happy with my purchase and my experience at Finks. Also their selection was significantly better than other jewelry stores of the same caliber- would recommend.
Lou Viada
Jan 11, 2024
5
This is my second purchase at Fink’s. Once again, I received excellent service from Ike and Anna. Very helpful in assisting me with my choice and very patient as I texted my daughters to get their opinions! Always a great experience shopping here.
David L
Jan 4, 2024
5
Friendly and knowledgeable sales people. Very attentive from the start but never pushy. Gave me plenty of time to make my purchase decisions and even consulted over the phone on several occasions. Still feels family owned. Thanks Neko!
Leslye deRoos
Dec 29, 2023
5
I received excellent customer service from Joey, who is knowledgeable, helpful, and extremely pleasant to work with. He helped me make an excellent selection of a special gift for my daughter.
I’ll certainly go to Fink’s again and work with Joey!
Jeffrey Loy
Dec 21, 2023
5
The staff and Finks are Extraordinary. They really know how to take care of their customers and give over the top service. They really went out of their way this year to make sure my Christmas gift was ready to be put under the tree. I really appreciate Ike and Anna.
