Ike and Anna were friendly and helpful. They offered to clean my partner’s ring while I was trying on rings for myself. Very happy with the band I picked out and would recommend folks in the jewelry market check them out.
Ashley Hawthorne
Sep 16, 2023
5
Ask for Brian Faulkner. You won’t regret it. I’ll only be making future purchasing from Finks and look forward to working with Brian again in the future.
I’ve walked in to Finks a few times over the past year while passing in the mall to look at new watches and to get an older watch serviced. Every interaction I have had from all of the people at Finks has been top notch. Great people who care about doing right by their customers.
When I was ready to purchase, Brian Faulkner assisted me, and to no surprise, my positive expertise at Finks continued. I had a few questions / decisions to make on the configuration of the watch I wanted going into my appointment, and Brian was very knowledgeable and helpful in guiding me to a decision that was right for me. Brian was also very timely in his communications with me. I won’t be going to anyone else for any future purchases.
If your in the market, stop looking elsewhere and book an appointment with Brian at Finks!
Keylan Roberts
Aug 29, 2023
5
I don't believe I have ever encountered another business with as much kindness and expertise. They have gone out their way to go above and beyond for me several times. I will definitely be back and continue to recommend them to everyone I can. Destyni is unbelievable, truly a class act and beyond helpful. Thank you to Kathy and the watchmaker as well. I can't adequately express how wonderful these people are.
derekkiser
Aug 28, 2023
5
Brian Faulkner and the entire Finks team are FIRST CLASS in all they do. Personalized touch, patient, knowledgeable, positive outlook, and all around very helpful. The Durham store has an amazing selection of fine jewelry. They can also help secure some very nice pieces even if they aren’t in stock. David Yurman X Rolex have me hooked. Thank you again, Team Finks! Cheers, Derek
Shaniquewa Jackson
Aug 21, 2023
5
I had the best experience picking out my future husband’s wedding band. Wendy was so attentive and was able to complete my order with engraving very fast. Wendy was a great communicator and made this a very easy going process. I will definitely return for future purchases.
Kara Kaess
Aug 14, 2023
5
Finks Jewelers did an amazing job fixing my rings (resizing then and putting a new prong on my ring)! They even offered to clean my rings! They went above and beyond. Very personable and were very kind to my 6 and 8 year old girls! I’ll be back to have them repair/resize jewelry in the future!
Zeke Blake
Aug 11, 2023
5
The words welcome and appreciated come to mind when I think about my experience at Fink’s Jewelers. My initial contact was placed via their website but I received a call shortly thereafter from the manger of their Durham location, Brian Faulkner. I expressed my interests and he schedule a time for me to come in. Buying a beautiful timepiece, especially one that carries significant meaning, should be an exciting experience so I had high expectations. Brian and his team surpassed those expectations. I felt appreciated and that they truly valued my time. Brian has made a client for life. I’m extremely happy with my purchase and I’m already looking forward to the next one.
S P
Aug 1, 2023
5
The staff at Fink’s are very friendly and helpful. Ike went above and beyond, and I was impressed with the service I received here. I love the watch I purchased, and will definitely be back.
Amie Ferchak Frisbie
Jul 8, 2023
5
Hands down, best experience and best jewelry store! Ike and Anna were very personable, helpful, knowledgeable, patient, caring, and amazing. They truly cared about us and they took their time to get to know us and understand our likes and dislikes, and we’re in great communication with us while our orders came in. I cannot say enough about Finks, and Ike and Anna- fantastic team! I will never go to another jeweler, and cannot recommend them and their top notch customer service enough!
Eddie Rodriguez
Jun 29, 2023
5
Amazing store and staff! Joey is by far one of the best salesman I’ve ever run into. Extremely knowledgeable and personable! Definitely my store for watches and jewelry! Thank you all!
Mike Groenewald
Jun 11, 2023
5
We had a great experience here when we went watch shopping. Although we already knew what we wanted, Ike and his assistant was very helpful and very professional in getting us what we wanted, all while making the experience very personable and pleasant. I can see why Fink’s has the reputation they have. Great selection of watches and awesome people.
We will definitely be back.
Avery Williamson
May 12, 2023
5
I had an amazing experience shopping at Fink’s Jewelers. They were very helpful and mindful of my budget and needs. Ike and Anna were a pleasure to work with and helped me find the perfect gifts for my wife. I will definitely be returning to do business with them. 10/10
Jesse Cedeno
May 3, 2023
5
I took my Rolex to get serviced here due to some deep scratches on the bezel & the band. I’m very impressed! The watch looks brand new again. They even gave me a green Rolex branded travel pouch upon receiving the watch. I highly recommend them for watch restoration or just working out imperfections that your watch may have. Thank you!
David Mcfadden
Mar 6, 2023
5
Went in to just gather some information about engagement rings. Showed no indication of buying but the team here was amazing especially the woman helping me. The information was great and she actually picked out a ring that I loved as soon as I saw it. Once I had secured that my girlfriend would not catch me, I came back and got it. The respect and kindness they showed me even though I was not purchasing an extremely expensive ring was amazing. 100% will be doing more business with them. Also I ended up asking the question that evening and She said yes and loves the ring. Thank you so much. Also apologies I am super bad with names otherwise I'd call out the wonderful sells rep that helped me.
jose aguilera
Feb 19, 2023
5
Go see Wendy at Finks for any of your jewelry or watch needs. She has helped me pick a couple of gifts and also helped me acquire my first Rolex! Very knowledgeable and nice lady. I always have a great experience buying from Finks.
R Trags
Feb 3, 2023
5
If you want to find a great selection of high-quality jewelry and timepieces, sold by an amazing team of friendly professionals go to Fink's at Southpoint Mall. I have been shopping there for years, but I recently purchased my first Rolex. Many thanks to Mr. Ike Savvas who was able to find my favorite watch, but more importantly he offered me an experience that is hard to forget. His knowledge, passion and customer-driven attitude not only gained a long-term Fink's customer, but also a friend!
Keedee J
Dec 14, 2022
5
Thanks to the lovely Michelle at Fink’s Jewelers for helping me acquire my first Rolex Datejust watch. I fell in love with this classic, timeless and beautiful watch and decided to get one. The customer service at Fink’s jewelers is excellent; I felt welcome and appreciated at the store. Additionally, they are a one-stop jewelry store for watches and other designer jewelry. This watch purchase will not be my last purchase from them. I highly recommend this jewelry store.
Goon Koch
Nov 9, 2022
5
Had an outstanding watch purchasing experience here. Ike was a first rate partner in this process, and was able to source the item from the manufacturer. Communication was excellent throughout, and the staff made my family feel very welcome at delivery. We met the on-staff watchmaker, and feel we'll be in good hands for future service work. The staff is very knowledgeable and friendly, without being pushy, would recommend to friends and family shopping for fine timepieces.
Courtney Smith
Nov 7, 2022
5
My fiance and I have been so impressed with Fink's Jewelers. We first visited in 2021 when shopping for engagement rings. Although we ended up going in a different direction for that purchase, we were so appreciative of the time and wealth of knowledge provided by the sales team. Extremely personable and did not pressure us to buy. Our experience was so memorable that when it came time to purchase wedding bands, we knew that we had to return to Fink's. We worked with Michelle who went above and beyond. I fell in love with a mixed baguette and round band that was out of my budget. She gave me the store phone number and her personal number and through text, she let me know that she got a similar ring in stock that was closer to my budget. My fiance and I returned and after sleeping on the decision for one more night, both made our purchases. Michelle was thoughtful, communicative, and professional throughout the whole experience. Thank you Fink's!
