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Fink's Jewelers The Streets at Southpoint

4.7

6910 Fayetteville Rd
Durham, NC 27713
Phone: (919) 281-8407
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Fink's Jewelers The Streets at Southpoint

Google Reviews

Photo of Joel Busuito Joel Busuito
Jun 11, 2019 5

Fink's is the kind of place that is supposed to only exist in stories, where people tell you about their perfect experience and total satisfaction, and you think "Aw, I wish that was my experience." Well, take it from me - this is where you go for the perfect experience. Drop by Southpoint, find Allan Bake, and tell him what you are looking for. He will go above and beyond to not only find the kind of setting or stone you'd like, but also to find many variations of the same concept. You'll have to make some tough choices between some of the most elegant bands and gorgeous rocks. And the best part: he's not pushy. You are always at the helm and making the decisions, which is the total opposite of what I found time and time again in other more pushy jewelry stores. Let him brag about the perfect-cut diamonds he's been collecting though - these are well worth looking at. If you think you've seen a good diamond dazzle in the light, just wait until you see these. I wouldn't say that if they were outrageously expensive, either. This isn't a place that's looking to break your wallet. The only thing Allan wanted from me was a picture of the ring when it made it to her finger. My fiance and I were so satisfied, we did him one better: we came back to the store together in person to show him ourselves. I promise if you give Fink's a chance, you'll want to do the same.

Photo of Jared Christensen Jared Christensen
May 2, 2019 5

I purchased a watch for my son from a different retailer but needed the band sized. I was a little hesitant to go to Fink’s because the watch was not a Fink’s Jewelers purchase, but I thought it didn’t hurt to ask... and I’m so glad I did! Jack was so kind and helpful. He sized the band for no charge and provided some helpful tips on care and maintenance. I appreciated the fact that they provided such high quality service to a non-customer... and by so doing, they have earned a future customer. Thank you Fink’s!

Photo of Courtney Flynn Courtney Flynn
Jun 2, 2019 5

I visited Fink’s after finishing an afternoon at the Southpointe Mall. I had no intention of purchasing anything, but simply wanted to see what they had on display. Initially I was greeted by Michelle- she was lovely and genuine and let me peruse with no pressure. I ended up at the Rolex case and found a beautiful watch in just the size and style I’d been looking for since last year. David the manager ended up showing me the watch (as I assume he is the resident expert) and he was fantastic as well. He answered all my questions (and my husband’s questions too- he was definitely NOT expecting this purchase). David (and Michelle) were both extremely professional and accommodating (even stayed late after the store had closed). I left very happy, not just because of my new watch, but because they were so great I wanted them to get the sale. I will absolutely go back again for my next purchase. Thank you David and Michelle!

Photo of Kyla Garrett Kyla Garrett
Apr 27, 2019 5

Great company with even better staff. My husband and I chose Fink's for my custom engagement ring and wedding bands and it was the best decision. Not only is the quality incredible but their customer service is always outstanding. They made every step of the process easy and always works to get us the best deal. They are kind and very quick to assist you with anything you need. Special thanks to Lisa who is always going above and beyond for us - she's got an incredible eye for style and always makes us feel special! I am the bride who could have gone with a million different ideas but Fink's made my perfect ring and gave us the best service, no doubt.

Photo of natalie kotuby natalie kotuby
May 16, 2019 5

My fiance and I had such an incredible experience making a custom wedding band with Jack. He was so patient and knowledgeable, and went above and beyond to ensure the band was perfect. He communicated every step of the way and was so flexible with our busy schedules. Jack and the rest of the crew at Fink's helped to make the biggest day of our lives so special! Thank you all!!

Photo of Vikas Singh Vikas Singh
Jul 3, 2019 5

Jack was absolutely amazing and made our entire experience seamless and stress free. From now we're getting all of our watches worked on at Fink's knowing that they will be in safe hands. And to make things better, they know exactly what they're doing and won't just wing it. HIGHLY recommended.

Photo of diane cashion diane cashion
Jul 7, 2019 5

What fantastic customer service! Stephanie located the beautiful Roberto Coin bracelet we wanted and had it quickly transferred to our local Fink’s Jeweler for us to see. She was so pleasant to work with and was extremely knowledgeable and professional in handling our purchase. Thank you Stephanie and Fink’s!

Photo of Gordon McLaughlin Gordon McLaughlin
Jul 8, 2019 5

Finks is a step above the usual jeweler. Our experience was great. The quality and exclusivity of some of the items we looked at made paying a little extra worth it. We had great customer service. Allan Bake took excellent care of us and we would definitely go back. We couldn't decide between 2 wedding bands for my fiance so we got both

Photo of Becky Cook Becky Cook
Sep 16, 2019 5

Had a wonderful experience with Allan while visiting with my best friend to look at engagement rings. Allan was very welcoming and professional and had an amazing selection of diamonds and settings. He was very generous with his time in helping me narrow down my ideas on what I want and now know exactly what I want! Will definitely be back!

Photo of Ila Meredith Berkley Ila Meredith Berkley
Sep 21, 2019 5

Fink’s provides outstanding and quality customer service. There designers are superlative and their the store at The Streets of South-point is always impeccable. Both my husband and I have worked with David and Wendy and we always leave feeling well taken care of!

Photo of RICH WINKLEY RICH WINKLEY
Oct 13, 2019 5

Excellent and professional service. Wanted a particular watch with an extra large band and Allan was able to order it for me. It came in quickly and the entire experience was great.

Photo of Tom Annunziata Tom Annunziata
Oct 7, 2019 5

Fink’s Jewelers has a terrific selection of watches including all of the different models that I was considering. In addition, David the Sales Manager very knowledgeable and helpful answering all of my questions. I highly recommend Fink’s for anyone considering the purchase of a quality watch.

Photo of David Coyle David Coyle
Oct 21, 2019 5

We just popped into the store to do a little browsing for Christmas. Joey White assisted us immediately and was very friendly. He had a vast knowledge of the products offered. We ended up purchasing a David Yurman bracelet. We will continue to do business with Joey and Fink’s Jewelers of South Point!

Photo of Steve Kapral Steve Kapral
Oct 29, 2019 5

My wife had previously used the Charlotte and Southpoint store for a Cartier watch repair and was very happy. She needed both a repair and appraisal for her 25+ yr old engagement ring. We live about 3 hours away and do not have access to any place that could do both services. We came to the store while visiting our son at UNC. Dropped off the ring and they were so nice to offer to clean our other jewelry while we were there! Made arrangements to have both the repair and appraisal done and then have the ring shipped to us. Very smooth transaction and reasonable price for both services. Of course, enjoyed looking at the beautiful selections while we waited! Would highly recommend Finks for any service or purchase!

Photo of Joe Stone Joe Stone
Oct 30, 2019 5

Reggie and Kathy were absolutely delightful and made me feel safe and taken care of. Whatever you pay them, it is not enough. I could not be happier with my experience.

Photo of Connor Riley Connor Riley
Nov 22, 2019 5

Stephanie at Finks Jewelers is incredible. She was patient, kind, and extremely helpful throughout my entire experience. She was more than capable of answering any questions I had and it’s because of her I was able to walk out with my dream time piece knowing that I received exactly what I desired. Thank you Stephanie and thank you Finks jewelers. I look forward to coming back!

Photo of Kevin Yarina Kevin Yarina
Dec 2, 2019 5

I had the opportunity to shop at Fink's on Black Friday. Allan was the salesman who helped me. He was very knowledgeable and helped guide me with my purchase. I am not one to make quick decisions but, felt very comfortable with Allan. Great service... without any pressure made the experience very Pleasant and Memorable! I would certainly recommend Fink's and Allan.

Photo of Ken Taitingfong Ken Taitingfong
Dec 3, 2019 5

Third visit and purchase here, and as always, the staff is helpful and knowledgeable about their products. They were able to make great recommendations based on the description of what I was looking for and they carry quality products from multiple designers. Hard to go wrong here.