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Fink's Jewelers The Streets at Southpoint


6910 Fayetteville Rd
Durham, NC 27713
Phone: (919) 281-8407
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Google Reviews

Photo of Joel Busuito Joel Busuito
Jun 11, 2019 5

Fink's is the kind of place that is supposed to only exist in stories, where people tell you about their perfect experience and total satisfaction, and you think "Aw, I wish that was my experience." Well, take it from me - this is where you go for the perfect experience. Drop by Southpoint, find Allan Bake, and tell him what you are looking for. He will go above and beyond to not only find the kind of setting or stone you'd like, but also to find many variations of the same concept. You'll have to make some tough choices between some of the most elegant bands and gorgeous rocks. And the best part: he's not pushy. You are always at the helm and making the decisions, which is the total opposite of what I found time and time again in other more pushy jewelry stores. Let him brag about the perfect-cut diamonds he's been collecting though - these are well worth looking at. If you think you've seen a good diamond dazzle in the light, just wait until you see these. I wouldn't say that if they were outrageously expensive, either. This isn't a place that's looking to break your wallet. The only thing Allan wanted from me was a picture of the ring when it made it to her finger. My fiance and I were so satisfied, we did him one better: we came back to the store together in person to show him ourselves. I promise if you give Fink's a chance, you'll want to do the same.

Photo of Jared Christensen Jared Christensen
May 2, 2019 5

I purchased a watch for my son from a different retailer but needed the band sized. I was a little hesitant to go to Fink’s because the watch was not a Fink’s Jewelers purchase, but I thought it didn’t hurt to ask... and I’m so glad I did! Jack was so kind and helpful. He sized the band for no charge and provided some helpful tips on care and maintenance. I appreciated the fact that they provided such high quality service to a non-customer... and by so doing, they have earned a future customer. Thank you Fink’s!

Photo of Courtney Flynn Courtney Flynn
Jun 2, 2019 5

I visited Fink’s after finishing an afternoon at the Southpointe Mall. I had no intention of purchasing anything, but simply wanted to see what they had on display. Initially I was greeted by Michelle- she was lovely and genuine and let me peruse with no pressure. I ended up at the Rolex case and found a beautiful watch in just the size and style I’d been looking for since last year. David the manager ended up showing me the watch (as I assume he is the resident expert) and he was fantastic as well. He answered all my questions (and my husband’s questions too- he was definitely NOT expecting this purchase). David (and Michelle) were both extremely professional and accommodating (even stayed late after the store had closed). I left very happy, not just because of my new watch, but because they were so great I wanted them to get the sale. I will absolutely go back again for my next purchase. Thank you David and Michelle!

Photo of Kyla Garrett Kyla Garrett
Apr 27, 2019 5

Great company with even better staff. My husband and I chose Fink's for my custom engagement ring and wedding bands and it was the best decision. Not only is the quality incredible but their customer service is always outstanding. They made every step of the process easy and always works to get us the best deal. They are kind and very quick to assist you with anything you need. Special thanks to Lisa who is always going above and beyond for us - she's got an incredible eye for style and always makes us feel special! I am the bride who could have gone with a million different ideas but Fink's made my perfect ring and gave us the best service, no doubt.

Photo of natalie kotuby natalie kotuby
May 16, 2019 5

My fiance and I had such an incredible experience making a custom wedding band with Jack. He was so patient and knowledgeable, and went above and beyond to ensure the band was perfect. He communicated every step of the way and was so flexible with our busy schedules. Jack and the rest of the crew at Fink's helped to make the biggest day of our lives so special! Thank you all!!

Photo of Vikas Singh Vikas Singh
Jul 3, 2019 5

Jack was absolutely amazing and made our entire experience seamless and stress free. From now we're getting all of our watches worked on at Fink's knowing that they will be in safe hands. And to make things better, they know exactly what they're doing and won't just wing it. HIGHLY recommended.

Photo of diane cashion diane cashion
Jul 7, 2019 5

What fantastic customer service! Stephanie located the beautiful Roberto Coin bracelet we wanted and had it quickly transferred to our local Fink’s Jeweler for us to see. She was so pleasant to work with and was extremely knowledgeable and professional in handling our purchase. Thank you Stephanie and Fink’s!

Photo of Gordon McLaughlin Gordon McLaughlin
Jul 8, 2019 5

Finks is a step above the usual jeweler. Our experience was great. The quality and exclusivity of some of the items we looked at made paying a little extra worth it. We had great customer service. Allan Bake took excellent care of us and we would definitely go back. We couldn't decide between 2 wedding bands for my fiance so we got both

Photo of Becky Cook Becky Cook
Sep 16, 2019 5

Had a wonderful experience with Allan while visiting with my best friend to look at engagement rings. Allan was very welcoming and professional and had an amazing selection of diamonds and settings. He was very generous with his time in helping me narrow down my ideas on what I want and now know exactly what I want! Will definitely be back!

Photo of Ila Meredith Berkley Ila Meredith Berkley
Sep 21, 2019 5

Fink’s provides outstanding and quality customer service. There designers are superlative and their the store at The Streets of South-point is always impeccable. Both my husband and I have worked with David and Wendy and we always leave feeling well taken care of!

Oct 13, 2019 5

Excellent and professional service. Wanted a particular watch with an extra large band and Allan was able to order it for me. It came in quickly and the entire experience was great.

Photo of Tom Annunziata Tom Annunziata
Oct 7, 2019 5

Fink’s Jewelers has a terrific selection of watches including all of the different models that I was considering. In addition, David the Sales Manager very knowledgeable and helpful answering all of my questions. I highly recommend Fink’s for anyone considering the purchase of a quality watch.

Photo of David Coyle David Coyle
Oct 21, 2019 5

We just popped into the store to do a little browsing for Christmas. Joey White assisted us immediately and was very friendly. He had a vast knowledge of the products offered. We ended up purchasing a David Yurman bracelet. We will continue to do business with Joey and Fink’s Jewelers of South Point!

Photo of Steve Kapral Steve Kapral
Oct 29, 2019 5

My wife had previously used the Charlotte and Southpoint store for a Cartier watch repair and was very happy. She needed both a repair and appraisal for her 25+ yr old engagement ring. We live about 3 hours away and do not have access to any place that could do both services. We came to the store while visiting our son at UNC. Dropped off the ring and they were so nice to offer to clean our other jewelry while we were there! Made arrangements to have both the repair and appraisal done and then have the ring shipped to us. Very smooth transaction and reasonable price for both services. Of course, enjoyed looking at the beautiful selections while we waited! Would highly recommend Finks for any service or purchase!

Photo of Joe Stone Joe Stone
Oct 30, 2019 5

Reggie and Kathy were absolutely delightful and made me feel safe and taken care of. Whatever you pay them, it is not enough. I could not be happier with my experience.

Photo of Connor Riley Connor Riley
Nov 22, 2019 5

Stephanie at Finks Jewelers is incredible. She was patient, kind, and extremely helpful throughout my entire experience. She was more than capable of answering any questions I had and it’s because of her I was able to walk out with my dream time piece knowing that I received exactly what I desired. Thank you Stephanie and thank you Finks jewelers. I look forward to coming back!

Photo of Kevin Yarina Kevin Yarina
Dec 2, 2019 5

I had the opportunity to shop at Fink's on Black Friday. Allan was the salesman who helped me. He was very knowledgeable and helped guide me with my purchase. I am not one to make quick decisions but, felt very comfortable with Allan. Great service... without any pressure made the experience very Pleasant and Memorable! I would certainly recommend Fink's and Allan.

Photo of Ken Taitingfong Ken Taitingfong
Dec 3, 2019 5

Third visit and purchase here, and as always, the staff is helpful and knowledgeable about their products. They were able to make great recommendations based on the description of what I was looking for and they carry quality products from multiple designers. Hard to go wrong here.

Photo of Derrick Wheeler Derrick Wheeler
Jan 17, 2020 5

I had a really nice experience with this Fink’s at Southpoint Mall. This was my favorite as I visited a lot of different Jewelers in The triangle area. Some were dismissive and some had limited options. I found the selection at this location to be superior and I spent some good time speaking with Stephanie. She was very polite, thorough, and knowledgeable. At no point did I feel dismissed or pressured. I would definitely recommend this location on experience alone but additionally they have an amazing variety of options.

Photo of Kent Jernigan Kent Jernigan
Jan 7, 2020 5

Earring to everything Fink's has it all. Allan is a great salesman who helped me. He was very knowledgeable and helped guide me with my purchase. I am not one to make quick decisions but, felt very comfortable with Allan. Great service... without any pressure. Shop here.

Photo of Rami Essaid Rami Essaid
Jan 16, 2020 5

David has been quite literally the best not just jeweler, but sales representative I have ever worked with. His knowledge of every product they carry is excellent and if he doesn't have an answer, he will get it and follow up promptly. I've been back a number of times just because of his service. I cant recommend him more.

Photo of D. Mc D. Mc
Jan 21, 2020 5

We've always had a great time shopping at Fink's - I was sad to see the Greensboro location shut down. But now that Ike and Christine are at Southpoint, the great service continues! They greet and treat us like old friends and Ike always goes above & beyond to help us in-store and even via text! Absolutely top-notch all around and we'll drive a little farther to keep it that way. Thanks for everything and all you continue to do, Ike! ~ D & W (...and I dare anyone to work with Christine and not smile!)

Photo of Roger Sutton Roger Sutton
Feb 1, 2020 5

Ike Savvas is our jeweler and, more importantly, our friend. Ike never tries to sell us anything but helps us find the perfect pieces. Ike's knowledge, professionalism and taste are well known by his many customers/friends. I have purchased from Ike many necklaces, bracelets, rings, earrings and watches that have made my wife and daughters very happy girls. Ike has also helped me find watches that are almost impossible to get these days. Fink's has incredible selections and will remain our go-to jewelers.

Photo of Jeremy Williams Jeremy Williams
Feb 23, 2020 5

I have shopped for many years at Fink’s with Ike Hatzisavvas and have been blown away by the personal service I receive whenever I call, text, or walk in the door. This past Saturday I drove to see Ike in Durham and purchased my third Rolex from him. As usual, the experience was outstanding. Ike and his team are attentive, professional, kind, and made certain that every detail of my experience was nothing less than perfect. This level of service is the same whether I’m making a jewelry investment or simply having a piece of jewelry cleaned. Ike and his team always make me feel like I’m a part of the Fink’s family. I cannot say enough positive things about Ike and his team.

Photo of Tracy Purdie Tracy Purdie
Feb 27, 2020 5

I’ve known Ike for many years and his care for his clients and passion for his work always amazes me! I have purchased my twin daughters a ring several years ago that they still cherish and will wear forever. Anytime they walked in Fink’s they would offer to clean their rings which was so nice. Just recently I emailed Ike, since the store closed, to enquire about 2 necklaces for my girls. I was amazed at how quickly I received his response. He called me and I told him what I was looking for and that I had seen it on Fink’s website a few months earlier. He jumped on his search for these necklaces because time was of the essence. He had contacted his employees and the next day, the very next day, I had both necklaces at my office wrapped and delivered. I just appreciate how he listened, as well as, the other two women did too, expediting what I wanted and made sure everything was taken care of. Thank you Fink’s and Ike and thanks to all that helped make this happen. It’s nice to know you’re only a phone call away. Forever a customer and friend.

Photo of Maryann Oertel Maryann Oertel
Feb 25, 2020 5

We have bought a number of fine jewelry pieces from Finks. Customer service is outstanding and they have a great selection. I have also had them repair a loose diamond in my wedding band. They did an excellent job for a very reasonable price and got my ring back to me within a week. I have several other pieces I need repaired and I plan to bring them to Fink’s.

Photo of Randall Elmo Randall Elmo
Mar 7, 2020 5

Stephanie is great! She had so many ideas and suggestions for my custom piece and she found the right solution for me at the best price. Fink's does beautiful work and their pieces are really nice. They are my go-to for any jewelry needs.

Photo of Aud Ackerman Aud Ackerman
Jun 3, 2020 5

I was looking for a suitable high school graduation gift for my granddaughter and naturally thought of Fink’s Jewelers since I have long been a customer there and always enjoyed excellent service. That was certainly true this time, as well. I received exact information over the phone from Ms. Wendy, who really was most helpful and knowledgeable. The whole transaction was over in a few minutes, the gift sent Overnight Express to San Diego with no extra cost to me (!), and the next day the gift arrived at its destination, just as promised. A very pleasant and easy way to buy a gift for a 75 plus grandmother who has to shelter in place during the Covid-19 pandemic. I can enthusiastically recommend Fink Jewelers!

Photo of Martina Johnson Martina Johnson
May 30, 2020 5

Amazing customer service! Our family have been customers, and worked with Ike, for over a decade! Selecting birthday gifts, holiday gifts, graduation gifts, engagement rings, jewelry & watches for all sorts of occasions. Looking for something for yourself or someone special, they will take great care of you!

Photo of Steve LaClair Steve LaClair
May 30, 2020 5

Such a great experience with Finks. This was my first time purchasing a watch of this caliber so I had lots of novice questions that Wendy was more than happy to answer. The entire experience was an absolute pleasure!

Photo of Robert Bryant Robert Bryant
Jun 1, 2020 5

My wife and I have shopped at Fink’s in both Roanoke, VA and in Greensboro, NC over the years. Our experience with Fink’s has been nothing but Outstanding. Since the Greensboro store closed we have been going to their store at The Streets at Southpoint in Durham. Ike Hatzisavvs has been exceptional to work with, my wife and I highly recommend Fink’s!

Photo of April Rosenau April Rosenau
Jun 15, 2020 5

We love Fink’s Jewelers♥️ 💎 Our typical jewelry purchase is one that is to commemorate a special event or a milestone. Fink’s at Southpoint has always exceeded our expectations in helping us make that happen. We have experienced nothing less than quality service marked by professionalism that feels tailored just for us. We will continue to make Fink’s at Southpoint our go-to-jewelry store and highly recommend them.

Photo of Trevor Workman Trevor Workman
Jun 14, 2020 5

Great experience.. I've bought two watches from them and both times I've had an excellent experience. They're Knowledgeable and carry great products..

Photo of Leigh Ann Safrit Leigh Ann Safrit
Jun 26, 2020 5

My experience with Ike at Finks was nothing but the best. Best customer service. Ike makes you feel like you are at home. I’ll never jewelry shop any where else

Photo of Rachel Nulty Rachel Nulty
Jun 18, 2020 5

Wow! The customer service I received here is truly incomparable! I purchased an eternity wedding band from Fink’s in Greensboro, which sadly closed, and was told when I bought it that the ring could be resized for my finger no problem. Two weeks before my wedding day, I came to Fink’s at Southpoint and spoke with Carlos. He reassured me they would have the ring ready for me in time for our big day. They did a total rework of the ring and had it ready in 3 days! When I arrived to pick it up I was told there is no charge as they guarantee their jewelry for up to a year. The ring fits perfectly! Despite living over an hour away, Fink’s will be the first place I go for anything jewelry. Thanks so much, Carlos and team!

Photo of Rakeem Chambers Rakeem Chambers
Jun 9, 2020 5

Ike did a great job assisting me during COVID. I was able to locate the perfect ring for my fiancé and it was all because Ike made sure my ring was in stock and shipped during the pandemic. Great Customer Service!