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Fink's Jewelers The Streets at Southpoint


6910 Fayetteville Rd
Durham, NC 27713
Phone: (919) 281-8407
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Google Reviews

Photo of Maria Garcia Maria Garcia
Apr 6, 2022 5

I was helped by Wendy she was very friendly and patient with me while I decided on what pair of earrings I got and was kind and respectful throughout the whole process. Definitely makes me want to come back to get another pair I’ve always been intimidated going into jewelry stores but she helped me feel comfortable.

Photo of Susan Herring Susan Herring
Mar 28, 2022 5

Always excellent service from Joey at Streets of Southpoint. This last visit was for a jewelry repair that was completed quickly and at a reasonable price. Also picked up a new piece of Yurman while in store. Always pleasant, no pressure.

Photo of Steve-Maxx landeros Steve-Maxx landeros
Mar 5, 2022 5

Everyone at Fink’s made me feel welcome, and we’re very attentive. Ike was very professional, and a pleasure to talk with while I waited for my watch to be adjusted. I highly recommend speaking with Ike for your next purchase.

Photo of Amber Colmenero Amber Colmenero
Feb 26, 2022 5

The only place I purchase my fine jewelry. Carlos exudes professionalism and goes above and beyond for me. First class service all the way!

Photo of Lee Davis Lee Davis
Mar 23, 2022 5

Great experience with Christine and all the staff. Friendly and knowledgeable. Will purchase here again. Whether buying or just looking, I have always been treated as a valued customer by the staff of this location.

Photo of Jennifer Sutton Jennifer Sutton
Mar 5, 2022 5

Michelle was so kind and helpful. Even when my credit card said suspect stolen because we are out of state, she handled it like a pro until I got ahold of my Credit card company. Beautiful store. So many beautiful things.

Photo of Jay Huh Jay Huh
Jan 27, 2022 5

Can’t say enough good things about this place, especially my sales rep Christine. I first met her a few months ago, I walked in with wanting to possibly get a new daily watch. Never really had intention of buying. It was a great experience. Tried on several, never pushy, very professional. After trying on a couple of Omegas, I saw a Tudor which I have never thought of buying before. Ended up getting the blue Pelagos on the spot. I mentioned that I would be interested in a Rolex. Of course these are next to impossible to find new and as a new customer, I thought my chances were slim to none of being on the list. She said she would keep me in mind. This was back in Aug and we have exchanged some texts since then. Well today I get a text from her that she has a Rolex available. After a very short contemplation, I decide to purchase it and head over when she got there. The transaction was flawless. They could have called ANYONE and sold this timepiece. They could’ve kept it in a display case and drawn a BUNCH of customers in their store. But they did none of those tricks. Carlos the GM came and very professionally introduced himself and thanked me for my business where in this case it’s the other way around. Really made me feel like a VIP. With that said I will be back soon with my wife to get her a nice valentines gift. Really, you can’t have better people in a store like this and couldn’t ask for better service. Also it’s nice knowing that they sell Rolex to regular customers where they won’t find it on the secondary market but worn daily as intended. Simply outstanding

Photo of Debbie Allen Debbie Allen
Jan 11, 2022 5

Ike is always the epitome of what Customer Service should look like. If he doesn’t have what you’re looking for, he goes completely out of his way to find it. And in a timely manner. My husband and I are his clients for life!

Photo of Kristyn Pritchard Kristyn Pritchard
Dec 3, 2021 5

Great jewelry store. Very personable employees who take great care of you! I will definitely being going back here for my wedding ring!

Photo of Kimberly Kane Kimberly Kane
Dec 4, 2021 5

We were shopping for a watch for. Hristmas. Carlos was very knowledgeable about the different brands and various features. He was very patient as I tried on a series of watches several times. When I Made my choice, he did a great job sizing it, cleaning my rings and wrapping my gift. I would highly recommend him,

Photo of Peter Krause Peter Krause
Nov 18, 2021 5

I had a delightful visit with Carlos at the Southpoint Fink’s today. He took time, gave me a great education on the specific pieces I wanted to see in detail and was very patient with me talking premium watches. I will certainly be back. I have not yet had a purchase experience with him, but my interaction with him makes me want to do business with him. Looking forward to a return visit.

Photo of Paul Pucci Paul Pucci
Nov 5, 2021 5

Our experience with Ike at Fink's was great! Ike and the entire staff were extremely helpful, knowledgeable, and professional. We ordered a Rolex for our daughter and just picked it up. The watch is spectacular and the sizing and pick up process went smoothly. The customer service was 5 star all around and we are completely satisfied! Thanks Ike!

Photo of Suroor Ali Suroor Ali
Oct 12, 2021 5

Alan Bake was amazing! He walked me through all variants of what I was looking for and detailed description of how they function. Very happy with the purchase. Will definitely go back again!

Photo of Jenna Armstrong Jenna Armstrong
Oct 10, 2021 5

I came to Finks on behalf of my father, who lives overseas for work, just before my parents 30th wedding anniversary. He wants the absolute best for my Mom, but is smart and trusts my taste over his own! Being in Germany, he wasn’t able to be present while we picked out the perfect necklace for my Mom on their pearl anniversary. When I walked into Finks, Ike immediately greeted me with all the warmth in the world and help me during my entire visit. Ike gave me wonderful insight on each piece I was considering, and also allowed me time to breathe and Facetime with my Dad to consider our options. Being a younger person in a very high end store, I never once felt like I didn’t belong. I was so happy to have Ike help me select a really beautiful piece to honor a truly beautiful marriage. While our necklace was being thoughtfully gift wrapped, I was able to look around and find MULTIPLE pieces I would love to buy for myself, and that I will be back for. I highly recommend Finks for yourself or for a special occasion - and if you have the privilege to work with Ike, you are incredibly lucky!

Photo of Kyle Jensen Kyle Jensen
Oct 14, 2021 5

Fink’s is an exceptional jeweler. I worked with Ike throughout the sales process, and he proved to be a thoughtful, patient, and trustworthy salesperson. His knowledge about the luxury watch industry is outpaced only by the depth of his humanity. I would send anyone I care about to Fink’s, knowing that they will receive the highest standard of customer experience.

Photo of Hope Newland Hope Newland
Sep 25, 2021 4

Update: During my call with the manager, Carlos, he was very respectful and caring towards our unfortunate experience. He offered to clean my ring himself. I could tell that he took the job of this facility to heart. We live over a hour away but we will give this location another chance if we happen to be in the neighborhood. People have bad days so I will change my one star to a 4. Background story: I understand that some people aren’t morning people. My husband and I were in the area and decided to get my ring cleaned under our current warranty. Michelle G. was the sales rep that interacted with us. She had a underlining unpleasant attitude that didn’t make us feel welcomed and her poor efforts to cleaning my ring clearly shows when I can see a strongly noticeable gulp of my hair product under my diamond in the carriage. From her initial tone with us I knew my ring wouldn’t be cared for like previous salesmen at the North Hills Finks have always done. At the North Hills Mall/Center in Raleigh they’ve cleaned my ring like it was the day I was going to walk down the aisle again. Their high quality original sparkles so much that it looks like someone gathered the stars into my ring which really boosts the memories of our special day. Today at Finks in SouthPoint mall they did not renew those feelings and we are disappointed to where we most likely will not request future service from this location. In more detail it wasn’t just Michelle that didn’t make us feel like valued customers, it was also another man by the watch area who was on his phone and walked past us when we were leaving that section. We say these things so that change can happen .

Photo of Miss Penelope Miss Penelope
Sep 27, 2021 5

My husband and I are new to the area. We just so happen to drive by and decided to stop here. We had an AMAZING experience here!! We were warmly greeted by a lovely young woman named Michelle. Even though we told her we were just browsing. She still showed us around and made us feel comfortable. She also gave us water and even offered to clean the ring I was wearing. Never have I ever experienced this at other jewelry stores. We usually just get ignored. Michelle was also so kind enough to recommend a few restaurants and nearby cafe's. If you want to be treated like a VIP come shop here! Our Anniversary is coming up soon and we will definitely come back.

Photo of yuanfan yang yuanfan yang
Jun 23, 2021 4

Among the jewelry stores in Southpoint, Fink's is definitely at the high end. We looked for a ring mounting here and found the quality better than similar designs from other stores. The price is also higher, but still reasonable compared to luxury brands. The only minor problem is that, there is no chairs for customers to sit on. So for a in depth appointment of 0.5-1 hour, you have to stand there... Other than this detail, everything else in this store is coherent with the image of this brand and we hope it will be better next time!

Photo of Selwyn Brathwaite Selwyn Brathwaite
Oct 1, 2021 5

Very pleased with Carlos and Christina. They made the numbers fit my budget and squeezed the numbers to allow me a beautiful engagement ring. I can’t wait to surprise my girlfriend and upgrade the ring in the future, hopefully they still work at the store. Thanks for everything!!!!

Photo of Damon Crone Damon Crone
Sep 11, 2021 5

Ike is the best and the service is impeccable. We are so happy to have a trusted person and friend guide us through the process. Thanks so much !

Photo of josh watkins josh watkins
Aug 13, 2021 5

What a great experience purchasing a new Omega from Finks. Carlos and Ike were both fantastic. What’s rare is finding consistent great customer service like I have every time I’ve stopped into one of their stores. I look forward to doing more business with you guys!

Photo of Harold Tanner Harold Tanner
Jun 13, 2021 5

Working with Ike at Fink's Jewelry is a true pleasure. His customer service is above reproach. I actively seek him out for all my Jewelry needs as he takes personal pride in assisting you with any and all needs that you have and provides timely service. If working with someone who has passion for his trade and who will provide direct honest feedback is something you are looking for, then you must visit Ike at fink's Jewelry in Raleigh NC.

Photo of David Harris David Harris
Jun 1, 2021 5

Great experience picking out a gift. Michelle was patient and answered all of my questions and made excellent recommendations after learning about what I was trying to accomplish. I will be a long time customer.

Photo of Harold Tanner Harold Tanner
Jun 7, 2021 5

Working with Ike at Fink's Jewelry is a true pleasure. His customer service is above reproach. I actively seek him out for all my Jewelry needs as he takes personal pride in assisting you with any and all needs that you have and provides timely service. If working g with someone who has passion for his trade and who will provide direct honest feedback is something you are looking for, then you must visit Ike at fink's Jewelry in Raleigh NC.

Photo of jcb0920 jcb0920
May 23, 2021 5

Winding down the weekend reflecting on our trip Saturday to Fink's. Had a wonderful experience with Michelle. She took time from her day to talk with my wife and I to help us understand our watch options showing us different models and determining what it is we're really looking for. The fact that she made my wife comfortable and gave her personal attention really impressed me. Our anniversary is coming up (always an important milestone for a couple) and having someone to make the celebration more meaningful is something you won't find at every jeweler. If you're in the market for fine jewelry or timepieces, I can't recommend Fink's enough. Michelle is a rock star and I look forward to visiting the boutique again soon.

Photo of Curtis Aldershof Curtis Aldershof
May 10, 2021 5

Ike was fantastic made my daughter feel special and part of the purchase. Worked to find the right item for us. Stayed after closing to finish the transaction. Will definitely be back and recommend. Want hometown feel ? Go see Ike and the team at Finks.

Photo of Meredith Moody Meredith Moody
Mar 20, 2021 5

My husband and I had a fabulous experience with Allan at Finks at Southpoint. This location has an extensive collection of luxury timepieces and their sales team is phenomenal. Allan was extremely knowledgeable, thoughtful and professional. His no-pressure sales approach was much appreciated and put us at ease when shopping for a new watch for my husband. It was very apparent that he takes great pride in his customer relationships and genuinely wants to help each customer find their perfect piece. Working with Allan was truly a pleasure and we look forward to purchasing with him again very soon. Thank you, Allan!

Photo of Kelly Snow Kelly Snow
Feb 23, 2021 5

I’ve been shopping at Finks for more than 15 years. They have great selection of all the best brands in the business and if they don’t have what you’re looking for they will bring it in for you. The majority of the employees are the same people that have been there from the first day I started shopping. They take pride in building a relationship with their customers and do everything needed to make sure you’re treated like family. During one of my visits, a member of the Finks ownership spent 10-15 minutes with me just to get to know me a little bit better. Joey W. at the Southpoint location has been a tremendous help over the years and is always very helpful in responding to our specific needs. Look no further if you are in the market for an exceptional shopping experience.

Photo of Kimberley Lopes Kimberley Lopes
Apr 17, 2021 5

I felt very comfortable today at Fink’s and enjoyed working with Carlos. They had a large selection of David Yurman pieces in the store and I was able to find the ring and size I was looking for. Also, super happy that they could engrave as well.

Photo of Chris Guo Chris Guo
Feb 17, 2021 5

Worked with Carlos on a Rolex and had a great experience. He was always quick to respond to text messages about different watches that were available, even on his off days. I will definitely be buying more pieces from him in the future.

Photo of Stephen Suits Stephen Suits
Feb 22, 2021 5

From start to finish our experience at Finks was all class. The staff offered to hold our item for multiple days until we could travel from out of town to make the purchase. At no point did we feel like anyone was trying to sell us anything. The staff was simply there to assist you in any way they could. The entire process was stress free and we couldn’t recommend Finks more.

Photo of Shawn Jia Shawn Jia
Feb 20, 2021 5

Had a great experience at Fink’s several months ago buying a watch to give to my dad who was retiring. The watch I was looking for was in limited supply and somewhat hard to find. Joey the sales associate was exceptionally kind and professional. He helped me find the watch at another store and get it shipped over. I later got the watch engraved and my dad loved it! At the same time I was buying the watch I had my own watch serviced by their certified watch specialist on site who did an excellent job. Now my watch is running even more accurate than when I bought it.

Photo of Hannah Krajewski Hannah Krajewski
Feb 2, 2021 5

Ike was the most amazing Fink's representative I could've asked for when picking out my graduation ring. Ike communicated with my prior to coming in to verify that they had the ring I was looking for in store. He was very attentive to my wishes and informed about the products they carry. Ike was positive and patient the entire time, even when I was debating between many different styles of rings! He also introduced me to Christine who helped me get my ring sized and picked up in three days, which was amazing and so unexpected! Christine and Ike were an amazing team and it was such a pleasure to work with them. I am so happy that these two were able to help me purchase and get sized for the graduation ring of my dreams!

Photo of Michael Coleman Michael Coleman
Jan 14, 2021 5

I could not be happier with my experience. Everyone was great. The whole store is comprised of a knowledgeable staff of jewelers. The merchandise is exceptional. I highly recommend them!

Photo of Josh Watson Josh Watson
Dec 5, 2020 5

I have bought fine watches and jewelry for years at shops all over the country. The service and selection I receive from Fink's in Durham is at the top of the list. I have work with Ike Savvas on a few pieces over the last month and would certainly recommend his professionalism for anyone looking for a nice Timepiece or jewelry. I am a business owner myself and completely respect anyone like Ike that has committed 25 years to his career. You only spend time like that in an industry because you take pride in what you do and it shows! Bravo Finks and Ike!

Photo of Michael Gaffney Michael Gaffney
Dec 6, 2020 5

Outstanding experience. Customer service was exceptional. Ike and company took the extra steps to help me get just what I wanted. They were knowledgeable and tremendously courteous. I will come back for my next big purchase.

Photo of Jessica Sagan Jessica Sagan
Dec 6, 2020 5

Had an amazing experience with Allan! Found our engagement ring with his expertise. I love the thought of family owned businesses, Allan brought that family feel even with this crisis among us! Found a beautiful piece we will enjoy for many, many years to come! So thankful for our experience, and helping us out! He even took the time to polish my fiancées already owned jewelry, so we walked out sparkling ✨

Photo of Usman Noor Usman Noor
Nov 17, 2020 5

I purchased several timepieces from Fink's and I bought in one of my watches for a service. The tech scratched the back casing a bit, when I bought it up, the manager took full responsibility and not only did they resolve the matter with the case, they went ahead and did a courtesy polish and buffing of the entire bracelet and case. Made my watch look new again. To top it all off - they refused to take payment even when I insisted. What a lovely experience. Highly recommended.

Photo of Edward Broten Edward Broten
Nov 30, 2020 5

Have been assisted by Alan since 2016 and have purchased items for both myself and my wife. Alan is the consummate professional, always courteous and helpful. I look forward to finding the next shiny object.sometime soon.

Photo of Charlie Manning Charlie Manning
Dec 1, 2020 5

Carlos and Finks at Streets at Southpoint treated us with the best customer service on both a watch purchase and a watch service/ repair. This retail experience has been one of the better experiences I’ve had in several years. Give Carlos or one of his associates a chance to take care of you for that special purchase.

Photo of Kevin Pearson Kevin Pearson
Dec 4, 2020 5

The staff was extremely welcoming, kind, cheerful and quick to provide service for the purpose of my visit. I highly recommend their services and believe they will continue to provide value, trust and confidence for any jewelry need. Thank you!

Photo of Ron Sellers Ron Sellers
Aug 26, 2020 5

My experience at Finks Jewelers was excellent. My wife and I just celebrated our 25th wedding anniversary and Carlos Colmenero, provided excellent service by listening to what I needed, initially. He assisted me with identifying the right type of ring and helped me finalize the process by communicating the different ways of completing the purchase. I definitely will be returning to Finks for other purchases.

Photo of Tyler Fox Tyler Fox
Sep 30, 2020 5

I am a big fan of Finks! Great watch and ring selection. Wendy is extremely knowledgeable and helpful - she was able to get me a hard to find watch very quickly. I am going to keep shopping with Finks for a long time!

Photo of Sharron Segers Sharron Segers
Sep 14, 2020 5

Well it was a day like any other day only I decided to treat my self. The staff meaning Wendy and others were great. Very engaging. Very polite. Very helpful. I walked out feeling fabulous. I 💘 their David Yurman line. I think I spelled his last name right. It was pleasing as always.

Photo of Juanyetta Beasley Juanyetta Beasley
Sep 10, 2020 4

This was my first time visiting this location. I was impressed that they have an on site repair service and the pricing for repairs was economical. I do believe they can improve providing stellar customer service to all clientele. It landed that as if I was approached with bias, and although one gentleman was not helping anyone he was very short with my questions about Fink’s as an establishment. I was actually in the market for a timepiece and because of their service delivery decided to purchase from a different jewelry store. I will recommend to others for repairs because they are fast, not for purchasing.

Photo of Jo Sc Jo Sc
Sep 18, 2020 5

Always great service from Finks at The Streets of Southpoint in Durham, NC. Today, Ike was able to assist me quickly and helped me chose the best gift for wife’s birthday. Ike is awesome - go see him! I am a repeat customer and will return for my next jewelry needs. Thanks Finks!

Photo of LS Duerscherl LS Duerscherl
Sep 14, 2020 5

Love Fink Jewelry’s beautiful designs and Christine was awesome and so helpful to pick just the right thing. I love my jewelry and the service!!

Photo of Steve Smith Steve Smith
Sep 5, 2020 5

Great service and wide selection of product . They where very concerned for my needs/wants and no pressure buying . I highly recommend them

Photo of Kenny Tran Kenny Tran
Aug 17, 2020 5

Had a great experience working with Wendy, had an idea of what I wanted, but wanted to see other options as well. She was awesome and made sure I was looked after. I actually had a problem with the watch and it was quickly rectified. Already looking forward to working with a Fink’s again.

Photo of Maiah Lalo Maiah Lalo
Aug 16, 2020 5

Allan is amazing! He found us the perfect wedding band! And now, he is also making one that will be so unique for my fiancee. It was a great trip! I thought it would be so stressful but not as I thought it would be.

Photo of John Reginaldi John Reginaldi
Aug 4, 2020 5

Fink’s is a great jewelry store with professional and knowledgeable employees. I specifically worked with Ike and my experience couldn’t have been better. Top-notch!

Photo of Tom Long Tom Long
Aug 2, 2020 5

Recently had a Jewelry purchase with Fink's Jewelers. Our salesperson, Ike, helped us from start to finish. He was very attentive and made the process as easy and stress free as possible. In the end, we feel like we had excellent service and a good deal on a high quality piece of jewelry. Would highly recommend checking out Fink's for your next jewelry purchase.

Photo of Tiffanie Hoover Tiffanie Hoover
Jul 28, 2020 5

We love Ike at Fink’s! He goes over and beyond to help you find what you are looking for. He has exceptional customer service and also follows up to make sure you are loving your new items. We have worked with him to find rings and watches and have been so pleased with our experience. We will definitely reach out to Ike with all of our fine jewelry needs.

Photo of Amy Riley Amy Riley
Jul 15, 2020 5

Another great experience at Fink’s with Joey! He is always helpful and polite and friendly while we look for just the right piece. Always a pleasure to do business there!

Photo of Rakeem Chambers Rakeem Chambers
Jun 9, 2020 5

Ike did a great job assisting me during COVID. I was able to locate the perfect ring for my fiancé and it was all because Ike made sure my ring was in stock and shipped during the pandemic. Great Customer Service!

Photo of Rachel Nulty Rachel Nulty
Jun 18, 2020 5

Wow! The customer service I received here is truly incomparable! I purchased an eternity wedding band from Fink’s in Greensboro, which sadly closed, and was told when I bought it that the ring could be resized for my finger no problem. Two weeks before my wedding day, I came to Fink’s at Southpoint and spoke with Carlos. He reassured me they would have the ring ready for me in time for our big day. They did a total rework of the ring and had it ready in 3 days! When I arrived to pick it up I was told there is no charge as they guarantee their jewelry for up to a year. The ring fits perfectly! Despite living over an hour away, Fink’s will be the first place I go for anything jewelry. Thanks so much, Carlos and team!

Photo of Leigh Ann Safrit Leigh Ann Safrit
Jun 26, 2020 5

My experience with Ike at Finks was nothing but the best. Best customer service. Ike makes you feel like you are at home. I’ll never jewelry shop any where else

Photo of Trevor Workman Trevor Workman
Jun 14, 2020 5

Great experience.. I've bought two watches from them and both times I've had an excellent experience. They're Knowledgeable and carry great products..

Photo of April Rosenau April Rosenau
Jun 15, 2020 5

We love Fink’s Jewelers♥️ 💎 Our typical jewelry purchase is one that is to commemorate a special event or a milestone. Fink’s at Southpoint has always exceeded our expectations in helping us make that happen. We have experienced nothing less than quality service marked by professionalism that feels tailored just for us. We will continue to make Fink’s at Southpoint our go-to-jewelry store and highly recommend them.

Photo of Robert Bryant Robert Bryant
Jun 1, 2020 5

My wife and I have shopped at Fink’s in both Roanoke, VA and in Greensboro, NC over the years. Our experience with Fink’s has been nothing but Outstanding. Since the Greensboro store closed we have been going to their store at The Streets at Southpoint in Durham. Ike Hatzisavvs has been exceptional to work with, my wife and I highly recommend Fink’s!

Photo of Aud Ackerman Aud Ackerman
Jun 3, 2020 5

I was looking for a suitable high school graduation gift for my granddaughter and naturally thought of Fink’s Jewelers since I have long been a customer there and always enjoyed excellent service. That was certainly true this time, as well. I received exact information over the phone from Ms. Wendy, who really was most helpful and knowledgeable. The whole transaction was over in a few minutes, the gift sent Overnight Express to San Diego with no extra cost to me (!), and the next day the gift arrived at its destination, just as promised. A very pleasant and easy way to buy a gift for a 75 plus grandmother who has to shelter in place during the Covid-19 pandemic. I can enthusiastically recommend Fink Jewelers!

Photo of Steve LaClair Steve LaClair
May 30, 2020 5

Such a great experience with Finks. This was my first time purchasing a watch of this caliber so I had lots of novice questions that Wendy was more than happy to answer. The entire experience was an absolute pleasure!

Photo of Martina Johnson Martina Johnson
May 30, 2020 5

Amazing customer service! Our family have been customers, and worked with Ike, for over a decade! Selecting birthday gifts, holiday gifts, graduation gifts, engagement rings, jewelry & watches for all sorts of occasions. Looking for something for yourself or someone special, they will take great care of you!

Photo of Randall Elmo Randall Elmo
Mar 7, 2020 5

Stephanie is great! She had so many ideas and suggestions for my custom piece and she found the right solution for me at the best price. Fink's does beautiful work and their pieces are really nice. They are my go-to for any jewelry needs.

Photo of Maryann Oertel Maryann Oertel
Feb 25, 2020 5

We have bought a number of fine jewelry pieces from Finks. Customer service is outstanding and they have a great selection. I have also had them repair a loose diamond in my wedding band. They did an excellent job for a very reasonable price and got my ring back to me within a week. I have several other pieces I need repaired and I plan to bring them to Fink’s.

Photo of Tracy Purdie Tracy Purdie
Feb 27, 2020 5

I’ve known Ike for many years and his care for his clients and passion for his work always amazes me! I have purchased my twin daughters a ring several years ago that they still cherish and will wear forever. Anytime they walked in Fink’s they would offer to clean their rings which was so nice. Just recently I emailed Ike, since the store closed, to enquire about 2 necklaces for my girls. I was amazed at how quickly I received his response. He called me and I told him what I was looking for and that I had seen it on Fink’s website a few months earlier. He jumped on his search for these necklaces because time was of the essence. He had contacted his employees and the next day, the very next day, I had both necklaces at my office wrapped and delivered. I just appreciate how he listened, as well as, the other two women did too, expediting what I wanted and made sure everything was taken care of. Thank you Fink’s and Ike and thanks to all that helped make this happen. It’s nice to know you’re only a phone call away. Forever a customer and friend.

Photo of Jeremy Williams Jeremy Williams
Feb 23, 2020 5

I have shopped for many years at Fink’s with Ike Hatzisavvas and have been blown away by the personal service I receive whenever I call, text, or walk in the door. This past Saturday I drove to see Ike in Durham and purchased my third Rolex from him. As usual, the experience was outstanding. Ike and his team are attentive, professional, kind, and made certain that every detail of my experience was nothing less than perfect. This level of service is the same whether I’m making a jewelry investment or simply having a piece of jewelry cleaned. Ike and his team always make me feel like I’m a part of the Fink’s family. I cannot say enough positive things about Ike and his team.

Photo of Roger Sutton Roger Sutton
Feb 1, 2020 5

Ike Savvas is our jeweler and, more importantly, our friend. Ike never tries to sell us anything but helps us find the perfect pieces. Ike's knowledge, professionalism and taste are well known by his many customers/friends. I have purchased from Ike many necklaces, bracelets, rings, earrings and watches that have made my wife and daughters very happy girls. Ike has also helped me find watches that are almost impossible to get these days. Fink's has incredible selections and will remain our go-to jewelers.

Photo of D. Mc D. Mc
Jan 21, 2020 5

We've always had a great time shopping at Fink's - I was sad to see the Greensboro location shut down. But now that Ike and Christine are at Southpoint, the great service continues! They greet and treat us like old friends and Ike always goes above & beyond to help us in-store and even via text! Absolutely top-notch all around and we'll drive a little farther to keep it that way. Thanks for everything and all you continue to do, Ike! ~ D & W (...and I dare anyone to work with Christine and not smile!)

Photo of Derrick Wheeler Derrick Wheeler
Jan 17, 2020 5

I had a really nice experience with this Fink’s at Southpoint Mall. This was my favorite as I visited a lot of different Jewelers in The triangle area. Some were dismissive and some had limited options. I found the selection at this location to be superior and I spent some good time speaking with Stephanie. She was very polite, thorough, and knowledgeable. At no point did I feel dismissed or pressured. I would definitely recommend this location on experience alone but additionally they have an amazing variety of options.

Photo of Rami Essaid Rami Essaid
Jan 16, 2020 5

David has been quite literally the best not just jeweler, but sales representative I have ever worked with. His knowledge of every product they carry is excellent and if he doesn't have an answer, he will get it and follow up promptly. I've been back a number of times just because of his service. I cant recommend him more.

Photo of Kent Jernigan Kent Jernigan
Jan 7, 2020 5

Earring to everything Fink's has it all. Allan is a great salesman who helped me. He was very knowledgeable and helped guide me with my purchase. I am not one to make quick decisions but, felt very comfortable with Allan. Great service... without any pressure. Shop here.

Photo of Ken Taitingfong Ken Taitingfong
Dec 3, 2019 5

Third visit and purchase here, and as always, the staff is helpful and knowledgeable about their products. They were able to make great recommendations based on the description of what I was looking for and they carry quality products from multiple designers. Hard to go wrong here.

Photo of Kevin Yarina Kevin Yarina
Dec 2, 2019 5

I had the opportunity to shop at Fink's on Black Friday. Allan was the salesman who helped me. He was very knowledgeable and helped guide me with my purchase. I am not one to make quick decisions but, felt very comfortable with Allan. Great service... without any pressure made the experience very Pleasant and Memorable! I would certainly recommend Fink's and Allan.

Photo of Connor Riley Connor Riley
Nov 22, 2019 5

Stephanie at Finks Jewelers is incredible. She was patient, kind, and extremely helpful throughout my entire experience. She was more than capable of answering any questions I had and it’s because of her I was able to walk out with my dream time piece knowing that I received exactly what I desired. Thank you Stephanie and thank you Finks jewelers. I look forward to coming back!

Photo of Joe Stone Joe Stone
Oct 30, 2019 5

Reggie and Kathy were absolutely delightful and made me feel safe and taken care of. Whatever you pay them, it is not enough. I could not be happier with my experience.

Photo of Steve Kapral Steve Kapral
Oct 29, 2019 5

My wife had previously used the Charlotte and Southpoint store for a Cartier watch repair and was very happy. She needed both a repair and appraisal for her 25+ yr old engagement ring. We live about 3 hours away and do not have access to any place that could do both services. We came to the store while visiting our son at UNC. Dropped off the ring and they were so nice to offer to clean our other jewelry while we were there! Made arrangements to have both the repair and appraisal done and then have the ring shipped to us. Very smooth transaction and reasonable price for both services. Of course, enjoyed looking at the beautiful selections while we waited! Would highly recommend Finks for any service or purchase!

Photo of David Coyle David Coyle
Oct 21, 2019 5

We just popped into the store to do a little browsing for Christmas. Joey White assisted us immediately and was very friendly. He had a vast knowledge of the products offered. We ended up purchasing a David Yurman bracelet. We will continue to do business with Joey and Fink’s Jewelers of South Point!

Photo of Tom Annunziata Tom Annunziata
Oct 7, 2019 5

Fink’s Jewelers has a terrific selection of watches including all of the different models that I was considering. In addition, David the Sales Manager very knowledgeable and helpful answering all of my questions. I highly recommend Fink’s for anyone considering the purchase of a quality watch.

Oct 13, 2019 5

Excellent and professional service. Wanted a particular watch with an extra large band and Allan was able to order it for me. It came in quickly and the entire experience was great.

Photo of Ila Meredith Berkley Ila Meredith Berkley
Sep 21, 2019 5

Fink’s provides outstanding and quality customer service. There designers are superlative and their the store at The Streets of South-point is always impeccable. Both my husband and I have worked with David and Wendy and we always leave feeling well taken care of!

Photo of Becky Cook Becky Cook
Sep 16, 2019 5

Had a wonderful experience with Allan while visiting with my best friend to look at engagement rings. Allan was very welcoming and professional and had an amazing selection of diamonds and settings. He was very generous with his time in helping me narrow down my ideas on what I want and now know exactly what I want! Will definitely be back!

Photo of Gordon McLaughlin Gordon McLaughlin
Jul 8, 2019 5

Finks is a step above the usual jeweler. Our experience was great. The quality and exclusivity of some of the items we looked at made paying a little extra worth it. We had great customer service. Allan Bake took excellent care of us and we would definitely go back. We couldn't decide between 2 wedding bands for my fiance so we got both

Photo of diane cashion diane cashion
Jul 7, 2019 5

What fantastic customer service! Stephanie located the beautiful Roberto Coin bracelet we wanted and had it quickly transferred to our local Fink’s Jeweler for us to see. She was so pleasant to work with and was extremely knowledgeable and professional in handling our purchase. Thank you Stephanie and Fink’s!

Photo of Vikas Singh Vikas Singh
Jul 3, 2019 5

Jack was absolutely amazing and made our entire experience seamless and stress free. From now we're getting all of our watches worked on at Fink's knowing that they will be in safe hands. And to make things better, they know exactly what they're doing and won't just wing it. HIGHLY recommended.

Photo of natalie kotuby natalie kotuby
May 16, 2019 5

My fiance and I had such an incredible experience making a custom wedding band with Jack. He was so patient and knowledgeable, and went above and beyond to ensure the band was perfect. He communicated every step of the way and was so flexible with our busy schedules. Jack and the rest of the crew at Fink's helped to make the biggest day of our lives so special! Thank you all!!

Photo of Kyla Garrett Kyla Garrett
Apr 27, 2019 5

Great company with even better staff. My husband and I chose Fink's for my custom engagement ring and wedding bands and it was the best decision. Not only is the quality incredible but their customer service is always outstanding. They made every step of the process easy and always works to get us the best deal. They are kind and very quick to assist you with anything you need. Special thanks to Lisa who is always going above and beyond for us - she's got an incredible eye for style and always makes us feel special! I am the bride who could have gone with a million different ideas but Fink's made my perfect ring and gave us the best service, no doubt.

Photo of Courtney Flynn Courtney Flynn
Jun 2, 2019 5

I visited Fink’s after finishing an afternoon at the Southpointe Mall. I had no intention of purchasing anything, but simply wanted to see what they had on display. Initially I was greeted by Michelle- she was lovely and genuine and let me peruse with no pressure. I ended up at the Rolex case and found a beautiful watch in just the size and style I’d been looking for since last year. David the manager ended up showing me the watch (as I assume he is the resident expert) and he was fantastic as well. He answered all my questions (and my husband’s questions too- he was definitely NOT expecting this purchase). David (and Michelle) were both extremely professional and accommodating (even stayed late after the store had closed). I left very happy, not just because of my new watch, but because they were so great I wanted them to get the sale. I will absolutely go back again for my next purchase. Thank you David and Michelle!

Photo of Jared Christensen Jared Christensen
May 2, 2019 5

I purchased a watch for my son from a different retailer but needed the band sized. I was a little hesitant to go to Fink’s because the watch was not a Fink’s Jewelers purchase, but I thought it didn’t hurt to ask... and I’m so glad I did! Jack was so kind and helpful. He sized the band for no charge and provided some helpful tips on care and maintenance. I appreciated the fact that they provided such high quality service to a non-customer... and by so doing, they have earned a future customer. Thank you Fink’s!

Photo of Joel Busuito Joel Busuito
Jun 11, 2019 5

Fink's is the kind of place that is supposed to only exist in stories, where people tell you about their perfect experience and total satisfaction, and you think "Aw, I wish that was my experience." Well, take it from me - this is where you go for the perfect experience. Drop by Southpoint, find Allan Bake, and tell him what you are looking for. He will go above and beyond to not only find the kind of setting or stone you'd like, but also to find many variations of the same concept. You'll have to make some tough choices between some of the most elegant bands and gorgeous rocks. And the best part: he's not pushy. You are always at the helm and making the decisions, which is the total opposite of what I found time and time again in other more pushy jewelry stores. Let him brag about the perfect-cut diamonds he's been collecting though - these are well worth looking at. If you think you've seen a good diamond dazzle in the light, just wait until you see these. I wouldn't say that if they were outrageously expensive, either. This isn't a place that's looking to break your wallet. The only thing Allan wanted from me was a picture of the ring when it made it to her finger. My fiance and I were so satisfied, we did him one better: we came back to the store together in person to show him ourselves. I promise if you give Fink's a chance, you'll want to do the same.

Photo of Brian Bock Brian Bock
Apr 16, 2022 5

Excellent staff and customer service from everyone in the Store. I can’t say enough good things about Michelle G. She is always pleasant and professional even though I’m sure I took up way too much of her time over many months while looking to purchase a new Rolex. I highly recommend both Finks of Southpoint and Michelle G. If she isn’t available I don’t think you could go wrong working with any of the sales staff.

Photo of Greg Mathieu Greg Mathieu
May 13, 2022 5

Recent trip to Fink Jewelers was a very pleasant experience. The gentleman who helped us was very kind, attentive and helpful. There was absolutely no pressure and ii found exactly what I wanted. I would positively buy there again.

Photo of Stephen Harward Stephen Harward
Apr 16, 2022 5

We couldn’t have been more pleased with our recent experience. Michelle helped me pick out a watch and quickly adjusted the bracelet and registered the warranty for me. Christine helped my wife look at rings and make decisions. They were very patient and helpful.

Photo of Thomas Keith Thomas Keith
May 19, 2022 5

I brought in a watch for factory repairs and I realize this is not a huge transaction for them but they treated me as if it were. I worked with Michelle and found her to be pleasant, knowledgeable and professional. Everyone seemed friendly and I was offered refreshments, just a nice overall experience.

Photo of Monty Foster Monty Foster
Jun 3, 2022 5

We couldn’t have been more pleased with our experience. Ike and team were a great to work with when I purchased my Omega watch. They even cleaned my wife’s rings while they adjusted & set the new watch. We’ll return to Finks Southpoint.

Photo of Dean Pavia Dean Pavia
Jun 10, 2022 5

Wonderful selection of Omega watches! Ike helped me navigate the different models until I found the one I ended up with and completely love. Anna was such great support with the transaction, so helpful! I have been dealing with Finks for over 40 years, don’t even think I ever been in another jewelry store when it came time to buy something for a loved one. All the managers and employees at every location I visited were knowledgeable, polite, friendly. Thank you Finks!

Photo of Brian Potter Brian Potter
Jun 15, 2022 5

Great buying experience. My sales associate, Ike was very helpful and even reached out to Omega Switzerland to secure a model that was no longer stocked in any of the regional locations. Highly recommend visiting Ike and Anna in the Durham store where you will not be disappointed.

Photo of Evan MacGibbon Evan MacGibbon
Jun 19, 2022 4

One could never ask for more knowledgeable, professional and just plain wonderful and helpful staff to assist you! From the first day I walked in I felt welcomed and at home. Their staff is a "family" with years experience working together as a team. You could not ask for a better experience just browsing their incredible selection of jewelry. Treat yourself by just dropping in when you are at Southpoint and do a bit of dreaming or pick out the perfect item for you. It's just fun to browse while and enjoying the company of a member of their staff! This is the jeweler for you if you need to find that perfect piece of jewelry. I would rate Fink's as the best!

Photo of Brett Hellman Brett Hellman
Jul 29, 2022 5

James Pridgen at Fink's has exceeded all my expectations. James was an absolute pleasure to work with and provided me with the opportunity to make an amazing purchase. I can’t thank James enough for the incredibly helpful and memorable experience.

Photo of Jonathan Zebulske Jonathan Zebulske
Jul 11, 2022 5

Had a wonderful experience today working with Ike and Anna. In my experience, jewelry stores can be quite stuffy and pretentious, but my interaction with Ike was anything but past experiences. He was extremely personable and considerate, which when paired with his knowledge of products, makes for a comfortable and easy buying experience. I purchased an Omega watch for myself, and a necklace for my wife and will call Ike again when I have more jewelry needs.

Photo of Elizabeth Smith Elizabeth Smith
Aug 2, 2022 5

Fink's at Southpoint is a very special place. Ike Savvas is an exemplary employee and a very knowledgeable jeweler. We were very satisfied with our experience and would highly recommend working with him. His assistant, Anna, deserves a special shout out. Thank you, Fink's!

Photo of Paola Badillo Paola Badillo
Jul 11, 2022 5

I've been to many fine jewelry stores in my time, including Fink's at different locations, and have been met with some weird energy from the store representatives. I came to Fink's looking for a piece I'd been coveting and was helped by Rebecca, her customer service was easily one of the best I've had. She was incredibly sweet and personable. I tried on different items at her suggestion that I might not have if it were up to me. She made me and my partner feel so comfortable, and even got them to try on some jewelry as well. I don't know if it's because she's young or in the same age group as me, but I had so much fun with her. If I could, I would request her at every location!!

Aug 6, 2022 5

Today I stopped into Fink's Jewelers, on the Streets at Southpoint, ostensibly to assess if a watch I’ve been interested in for a while was right for me. A rather expensive decision, I was excited at the chance to finally see and try on this gorgeous time piece, but not at all committed to making a purchase on this particular day. To be honest, I was merely browsing. But something happened that both really surprised and delighted me. Something I think everyone in retailing, and anyone shopping, searches for but often struggles to attain; two people having an authentic conversation not so much as seller and presumed buyer, but between living, breathing human beings. This underscores, for me, the great value in trying to understand not just what we’re interested in, but why. Two men, then, talked about the specialness of this watch as well as several other somewhat personal, but actually related matters. And after about twenty minutes we both knew I was in his shop, filled with such beautiful things, not just to buy something, but to acknowledge the good fortune of finding success and being alive. Thanks to this great professional, filled with such generosity of spirit, not to forget product knowledge, I had the opportunity to share my story and to remember that things —things— come and go, but how we celebrate our lives, as we walk the path, is what makes us most human of all. Thank you, Eli, and thank all the terrific others at Finks for the great experience. You’ve won not just a new customer, but a new friend. Cheers—

Photo of James Delosh James Delosh
Jul 11, 2022 5

Outstanding experience on multiple occasions. I scheduled an appointment with Ike who was highly personable. I had numerous questions around my new Breitling Chronomat and he patiently explained everything I wanted to know. We closely inspected the watch and he fitted the bracelet for me. He was also open to geeking out on watches well after I made my purchase which made my day. I will continue to shop and refer my friends to Fink’s for their timekeeping needs!