I took my Rolex to get serviced here due to some deep scratches on the bezel & the band. I’m very impressed! The watch looks brand new again. They even gave me a green Rolex branded travel pouch upon receiving the watch. I highly recommend them for watch restoration or just working out imperfections that your watch may have. Thank you!
Dec 14, 2022
Thanks to the lovely Michelle at Fink’s Jewelers for helping me acquire my first Rolex Datejust watch. I fell in love with this classic, timeless and beautiful watch and decided to get one. The customer service at Fink’s jewelers is excellent; I felt welcome and appreciated at the store. Additionally, they are a one-stop jewelry store for watches and other designer jewelry. This watch purchase will not be my last purchase from them. I highly recommend this jewelry store.
Nov 9, 2022
Had an outstanding watch purchasing experience here. Ike was a first rate partner in this process, and was able to source the item from the manufacturer. Communication was excellent throughout, and the staff made my family feel very welcome at delivery. We met the on-staff watchmaker, and feel we'll be in good hands for future service work. The staff is very knowledgeable and friendly, without being pushy, would recommend to friends and family shopping for fine timepieces.
Nov 7, 2022
My fiance and I have been so impressed with Fink's Jewelers. We first visited in 2021 when shopping for engagement rings. Although we ended up going in a different direction for that purchase, we were so appreciative of the time and wealth of knowledge provided by the sales team. Extremely personable and did not pressure us to buy. Our experience was so memorable that when it came time to purchase wedding bands, we knew that we had to return to Fink's. We worked with Michelle who went above and beyond. I fell in love with a mixed baguette and round band that was out of my budget. She gave me the store phone number and her personal number and through text, she let me know that she got a similar ring in stock that was closer to my budget. My fiance and I returned and after sleeping on the decision for one more night, both made our purchases. Michelle was thoughtful, communicative, and professional throughout the whole experience. Thank you Fink's!
Aug 6, 2022
Today I stopped into Fink's Jewelers, on the Streets at Southpoint, ostensibly to assess if a watch I’ve been interested in for a while was right for me. A rather expensive decision, I was excited at the chance to finally see and try on this gorgeous time piece, but not at all committed to making a purchase on this particular day.
To be honest, I was merely browsing. But something happened that both really surprised and delighted me. Something I think everyone in retailing, and anyone shopping, searches for but often struggles to attain; two people having an authentic conversation not so much as seller and presumed buyer, but between living, breathing human beings.
This underscores, for me, the great value in trying to understand not just what we’re interested in, but why.
Two men, then, talked about the specialness of this watch as well as several other somewhat personal, but actually related matters. And after about twenty minutes we both knew I was in his shop, filled with such beautiful things, not just to buy something, but to acknowledge the good fortune of finding success and being alive.
Thanks to this great professional, filled with such generosity of spirit, not to forget product knowledge, I had the opportunity to share my story and to remember that things —things— come and go, but how we celebrate our lives, as we walk the path, is what makes us most human of all.
Thank you, Eli, and thank all the terrific others at Finks for the great experience. You’ve won not just a new customer, but a new friend.
Aug 2, 2022
Fink's at Southpoint is a very special place. Ike Savvas is an exemplary employee and a very knowledgeable jeweler. We were very satisfied with our experience and would highly recommend working with him. His assistant, Anna, deserves a special shout out. Thank you, Fink's!
Jul 29, 2022
James Pridgen at Fink's has exceeded all my expectations.
James was an absolute pleasure to work with and provided me with the opportunity to make an amazing purchase. I can’t thank James enough for the incredibly helpful and memorable experience.
Jul 11, 2022
Had a wonderful experience today working with Ike and Anna. In my experience, jewelry stores can be quite stuffy and pretentious, but my interaction with Ike was anything but past experiences. He was extremely personable and considerate, which when paired with his knowledge of products, makes for a comfortable and easy buying experience. I purchased an Omega watch for myself, and a necklace for my wife and will call Ike again when I have more jewelry needs.
Jul 11, 2022
I've been to many fine jewelry stores in my time, including Fink's at different locations, and have been met with some weird energy from the store representatives. I came to Fink's looking for a piece I'd been coveting and was helped by Rebecca, her customer service was easily one of the best I've had. She was incredibly sweet and personable. I tried on different items at her suggestion that I might not have if it were up to me. She made me and my partner feel so comfortable, and even got them to try on some jewelry as well. I don't know if it's because she's young or in the same age group as me, but I had so much fun with her. If I could, I would request her at every location!!
Jul 11, 2022
Outstanding experience on multiple occasions. I scheduled an appointment with Ike who was highly personable. I had numerous questions around my new Breitling Chronomat and he patiently explained everything I wanted to know. We closely inspected the watch and he fitted the bracelet for me. He was also open to geeking out on watches well after I made my purchase which made my day. I will continue to shop and refer my friends to Fink’s for their timekeeping needs!
Jun 19, 2022
One could never ask for more knowledgeable, professional and just plain wonderful and helpful staff to assist you! From the first day I walked in I felt welcomed and at home. Their staff is a "family" with years experience working together as a team. You could not ask for a better experience just browsing their incredible selection of jewelry. Treat yourself by just dropping in when you are at Southpoint and do a bit of dreaming or pick out the perfect item for you. It's just fun to browse while and enjoying the company of a member of their staff! This is the jeweler for you if you need to find that perfect piece of jewelry. I would rate Fink's as the best!
Jun 15, 2022
Great buying experience. My sales associate, Ike was very helpful and even reached out to Omega Switzerland to secure a model that was no longer stocked in any of the regional locations. Highly recommend visiting Ike and Anna in the Durham store where you will not be disappointed.
Jun 10, 2022
Wonderful selection of Omega watches!
Ike helped me navigate the different models until I found the one I ended up with and completely love. Anna was such great support with the transaction, so helpful!
I have been dealing with Finks for over 40 years, don’t even think I ever been in another jewelry store when it came time to buy something for a loved one.
All the managers and employees at every location I visited were knowledgeable, polite, friendly.
Thank you Finks!