Have been using this location for quite a while, and it's honestly one of the best customer service experiences I've had at rentals. All the associates are polite and efficient, and special mention to Yoshi who always puts in the extra effort to make the experience super smooth and pleasant.
Equity Group
Jun 12, 2023
5
Great experience! Easy process and good customer service. The vehicle was nice and clean as well. First time using this location.
Todd Daymont
Apr 6, 2023
5
The Crew at Durham's DRM-CH Blvd location impressed me greatly with their commitment to outstanding customer service. Not only did I experience it (shout-out to Yoshi and Alexi), but in the few minutes I was at the location, I observed several employees going above and beyond to help their respective customers. I had a unique circumstance with my car rental, and they took care of it seamlessly. The online Enterprise reservation system was quick and easy to navigate. The whole experience was top-notch. We'll be back! Thank you.
Danitra Squire
Mar 31, 2023
5
The staff at Enterprise provided excellent customer service. The vehicle was very clean, great on gas and in great condition. The staff worked quickly and efficiently. They are very considerate of your time!
James Roach
Mar 17, 2023
5
The experience as a whole was amazing. Yoshi was the one who assisted me with both check in and check out. He explained everything well in terms of the payments and the contract, and was very professional. It took only a few minutes for me to receive the car after arriving, and was gone 15 minutes after I showed up. The car drove like a breeze and was very clean. When I came back from my trip, returning the car was super simple and Yoshi was assisting again. After everything was done, he gave me a ride back to my apartment. Will definitely rent from here again in the very near future.
Jazmyne Satterfield
Mar 17, 2023
5
If you are in the area and in need of a rental vehicle- be sure to make this your first and only stop. You will not be disappointed! Location on Durham-Chapel Hill blvd is the #1 location in Durham, and I have had the opportunity to visit numerous other locations; the quality is unmatched!
Yvette Thomas
Feb 17, 2023
5
Soooo helpful and nice. Got a car quickly and easily. Made a bad day a whole lot sweeter. The service was excellent. From rental to return and ride back to my car. Enterprise at Durham Chapel Hill Blvd solved all my problems that came with unexpected car repair and being able to get to work and home. Use them!!!!
Priscila Lewis
Feb 13, 2023
5
I’ve always had the best experience at my Enterprise. I’m always greeted with a smile and courteous service. Outside of wonderful customer service their cars are always in excellent condition. I simply love this team under the leadership of K.B. Brown along with Darius Edmunds. Kudos
Adam Cameron
Dec 31, 2022
5
KB & Darrius at the location on 15-501 are the best. They always provide me with cards I end up wanting to purchase after my keep. They are respectful and when I come in and it’s a crowd of people they are working diligently and patiently to make sure everyone is taken care of. BTW tavay also accommodated me once on a vehicle and when I knew I was going to be late returning I called and she walked me thru how I could just keep it another day and they would just charge me upon return (which I didn’t know I could do) THANK YOU ENTERPRISE ON 15-501!!!!
Randy Jones
Dec 12, 2022
5
The employees of Enterprise arrived on time and got me out the door quickly. I really appreciated the food attitudes so early in the morning. They answered all my questions...the process was quick and painless.
Rich Coman
Oct 31, 2022
5
Friendly and helpful people. I rent for personal use and add the extra insurance for peace of mind. It’s always good to know people out here helping one another.
kathleen Allen
Oct 3, 2022
5
I had a reservation, car was ready on time, staff polite and cordial. There was a message in the dashboard that the car was due for service and that rattled me a bit. No problems. Will use agency again as needed
