Enterprise responded quickly on an early Sunday morning to a flat tire—arranging changing to a spare tire then an appointment that morning at a nearby garage to have the small spare replaced with a standard tire. Very efficient. Also arranged a vehicle exchange when the garage could not get the small “donut” spare to mount underneath again.
Desiree LaFountain
Jul 8, 2025
5
Great experience renting with enterprise. They were helpful in me extending my rental numerous times while I worked on fixing my vehicle. They were patient with me and Tyler showed exemplary management skills. Highly recommend!
Eleanor Beach
Jul 8, 2025
5
I needed a Chrysler Pacifica because all the seats stow away to carry cargo, 8 ft x 4 ft. Although they could not guarantee the specific 7-passenger van, assist. manager Sylas Walls at Durham branch noted my preference for stow-away seats, and when I arrived for the reservation, they had that vehicle and even put the seats down for me. Very satisfied with that service.
Aadya Hendi
Jun 30, 2025
5
Bob is phenomenal! Without a doubt, he’s the only manager I trust for regular car rentals. We’ve rented through him multiple times, and he consistently goes above and beyond to ensure we get the best vehicle every time. His service is reliable, attentive, and always top-notch.
Jim S
Jun 20, 2025
5
I had an amazing experience with the Enterprise in Durham, on Durham-Chapel hill boulevard. Everyone was very courteous and helpful. The Car was amazing and way better than I expected. I had an accident while driving the rental and thankfully I always get their insurance coverage. Because of that the entire process took 5 minutes for pictures and a few questions, they covered everything and I went on my way. My insurance company needs to learn from enterprise how to handle a problem quickly. I strongly recommend everyone rent from Enterprise and use their insurance.
Katrina
Jun 4, 2025
5
My favorite enterprise location!
The employees interact with each other like a family would & extend the same hospitality to the customers. Bob, Sylas, Alston, Payden & Will are a few of the gentlemen I’ve gotten to know by name BUT the entire staff is sweet, humorous, knowledgeable & kind. Definitely will continue to choose this location.
Vivian Pitts
Jun 4, 2025
5
The best service I’ve ever received from a rental company!💪🏽
I have a kid in college so I rent quite often to pick him up on breaks.
Disclaimer: I always pay with a credit card so I’m unfamiliar with the policies using a debit card.
I reserve my vehicle on the website and pay and pick up at the business. The staff is phenomenal. Kudos to Peyton and Bob! 👍🏽My pick up is always easy and fast! The vehicle is always clean and fueled up. The business is clean and never too crowded.
Handicap accessible.
There is free parking and there is an option to leave your vehicle on the property while renting.
There’s a drop box for vehicles left after hours. The staff calls you the next day to let you know it has been checked in.
I’m never disappointed!!
Elia N.
May 26, 2025
5
Excellent, courteous, friendly service. Fast and efficient. Checked in on the app and got my car and was driving away within ten minutes of checking in. Return super smooth. All in all a great experience.
megan lyon
Apr 27, 2025
5
Helpful & nice employees. Hassle-free & fast. Didn’t need car nearly length I rented for & I felt no anxiety at returning car early. Highly recommend Enterprise as a whole. Loved service I received at Durham CH Blvd location. Will use in future for sure & encourage all others to do so, as well.
Dorothy Yates
Apr 20, 2025
5
Service was quick and friendly. I worked with Bob for the pick up and return. He was friendly, helpful, and paid attention to detail. I will definitely rent from this location again.
Laquita Lassiter
Apr 6, 2025
5
The process was fast and easy. The vehicle I rented was nice! And spacious.The environment was welcoming everyone was nice and helpful I appreciate the professionalism and the experience
Hmichael Berhe
Mar 5, 2025
5
Had a great experience! Excellent team work. Bob was very knowledgeable and explained all the details and very friendly with exceptional customer service skills. Comfortable car and Highly recommend.
Kylie Witiak
Feb 28, 2025
5
Had a great experience! Team reached out to set up an appt. Through our insurance company. They took great care of us! Very easy and fast process. Car was very nice. Bob was very knowledgeable and explained all the details of coverage very thoroughly to us so we felt confident and comfortable. Highly recommend if you need a rental car to work with this team they are awesome:)
Suzie Spaz
Feb 26, 2025
5
Very professional and friendly staff which includes Davon and Bob. Car was very clean. I love that their hours include Sat and Sun even though those hours are limited. The Enterprise website is customer friendly so placing, modifying, or canceling a reservation is very easy. I have used this location twice and I have always been completely satisfied.
Michael Boyer
Feb 3, 2025
5
I had to put my truck in the shop and was in a bind, I called this office and talked to Payden and he told me to come in and he would take care of it. I got there and within 15 minutes I was in a car and on the road. I definitely recommend this office. I apparently missed the survey so hopefully this will let them know how helpful he was.
Kingdom Builder
Dec 20, 2024
5
Great experience here everyone is pleasant and helpful I only had one bad experience I will not call her out because her colleagues always go above and beyond the Enterprise standard effortlessly, which makes it easy to overlook the deficit of one. Always great selection of rentals, affordable rates with expedited service!
Parker Beard
Dec 16, 2024
5
Great Staff. Very friendly. When my Car got Stolen, Enterprise immediately called me when they heard about my situation from my Insurance company. It was a long painful nightmare to go through, but the staff did everything in their power to keep me on the Road to be able to get to and from work! Sadly my Car got totaled, but I want to thank this location for being patient with me until I found a new Car for myself!
pd
Nov 21, 2024
5
Jo was absolutely amazing and incredibly professional. When I arrived she found my reservation and got me into a new rental in no time. She made the process so easy. Special thanks to Josh for booking my reservation.
