I rented a car at the Hillsborough Rd location over the holiday. I frequently rent cars from this location because the service is always spot on. I’ve never waited more than 10 minutes for assistance, I was greeted when I walked in the door by more than one staff member, and all staff members were professional, attentive and friendly. Maurice provided outstanding customer service. He was very polite and was clear and concise when explaining the rental contract. Enterprise continues to excel at providing great customer service and is always my first choice for car rental.
Joanna Schwering
Dec 18, 2022
5
Excellent experience today!
I need a rental while my car is being repaired and I had a reservation for this morning. Kevin was professional, helpful, friendly and kind. The whole process took less than 15 minutes, wow! Thank you Kevin for making this experience easy and stress free. Happy holidays!
Brandon Morgan
Nov 2, 2022
5
The Durham, NC Enterprise Rental location on Hillsborough Road had exceptionally polite employees to work with. The van was ready and clean and check out process was fully electronic and quick. The young man checking us out made us fully aware of the tire pressure sensor failure so that it would not be a concern. Would highly recommend this location.
Clorie Carnegie
Aug 15, 2022
5
Very professional, knowledgeable, and courteous. Everyone l encountered was nothing but pleasant. I have nothing bad to say about Enterprise. Keep up the good work!!!
EV MUSIC
Aug 10, 2022
5
They are awesome, I had rented at budget car rental but last minute I called to make sure everything was ready for the next day when I was scheduled to pick it up. They said that they didn't have a car that I can rent out and didn't even give me a call at enterprise I was able to get a car reserved that same day and it was a great ride thank you all for saving the day.
Perry Tankard
Aug 3, 2022
5
Very Good service. The Rental Agents were good. Gave me a Free upgrade as well as AARP Discount (65 Years old).
Will defiantly rent again.
Terry Van Hoose
Jul 20, 2022
5
Recently rented a vehicle from Durham branch on Hillsborough Rd and couldn't have been more pleased with the experience. All of the people working there were friendly and knowledgeable. So refreshing to see customer service taken so seriously. Good job to everyone working at the branch, the car worked fine and was spotless inside. Your efforts are noticed and appreciated.
Sujeetha
Jun 27, 2022
5
I rented out a mid-size car and my experience renting at this location was excellent. Raynelle was very kind, friendly, knowledgeable and assisted me through the entire process and it went very smooth. Raynelle and all the members of the team answered all my questions and made it easy. Excellent customer service. Overall it was a great renting experience which also included a pick-up and drop-off which was super convenient. I highly recommend renting at this location.
Vincent Samuels
Jun 14, 2022
5
The experience was great. I enjoyed the service, the car and the time I had to use it.
I have used Enterprise before on several occasions and have never been disappointed.
I have bought a car from them.
The car was clean, nice and worry free.
I will use them again and recommend family and friends to use them.
Scott Jablonski
Jun 8, 2022
4
It was a quick and painless rental. I felt like I got good customer service. The only drawback was the cleaner they used on the inside. It bothered my eyes all day.
Summeran Summeran
Jun 2, 2022
4
Good service. patient while I made my decision, and fast. I appreciate the rental experience at this location.
Keta Mciver
Jun 2, 2022
5
The staff is always polite and service is very quick. I am literally driving away in my rental within 5-10 mins. The atmosphere in the business is inviting.
Sandra Nobles
May 31, 2022
5
Finally, I received the best service of Enterprise. Got the car which fit the category (full size). I felt safe in the car.
Darryl Russell
May 23, 2022
5
Great rental car company. I typically go to Enterprise to get my cars they never disappoint. The staff is polite and courteous and quick. I’m thankful for the experiences I have with this company. I highly recommend this company for a rental car.
