I enjoyed the service and Mario was a great help in getting the rental i needed and explaining everything. Also i love that they pick you up and drop you off home. The assistant manager Kelvin was very helpful with getting my rental extended and not having to stress over paying a huge charge.
Apr 9, 2019
I always reserve online. The customer service is excellent. The manager at the Durham NC Hillsborough Rd location is Anthony, he has a great team. Jazzmyn is the person that helped me this time. She explained everything and was very patient. Sometimes they are busy, just be patient that’s because people like this location. I like everyone there I would recommend this location.
Mar 27, 2019
Thanks very much to agent Anthony in assisting with a rental. I arrived late but was still afforded a choice of vehicles, and allowed to leave my own vehicle at the lot during the rental period. Very pleasant and professional presentation. Thank you
Jan 9, 2019
Had a great experience with Enterprise on Hillsborough Rd in Durham. The car was waiting for pickup when I got there; it had been washed and had a half tank of gas. I had checked with Budget and their price couldn't match Enterprise, also. I had to use the rental car one day longer than expected, and had no problem with doing so. Great service. Would recommend this business.
Jun 25, 2019
I have rented through Enterprise many times. Renting through the on-line service is so easy. Then, when pick up your rental everything goes smoothly.
Aug 14, 2019
I had a great experience with Enterprise Rental. They were professionals and went above and beyond to make sure I got a vehicle and a pleasant trip. It made me not worry and knowing they were there to support me. I highly recommend this location and team to everyone.
Jul 26, 2019
I wad very pleased with my latest Enterprise car rental. Easy in and easy out. The car ride and drive for the 10 days was enjoyable. I recommend Enterprise to my friends and family. Will continue to use this car rental agency.
Oct 3, 2019
Came in on a busy afternoon, did not have a reservation, the Manager Tony Creecy still acknowledges me even though every was with guest. Got me into a nice car and had me on my way. Very professional crew, great service. Thanks guys!
Dec 9, 2019
My car was hit, and I rented from Enterprise on Hillsborough Rd, Durham NC. Everyone was really happy and helpful. It was a nice atmosphere to come into after an accident. I made the car reservation at 3p and picked up the car at 4p. They originally had me in a minivan, but were nice enough to swap it out for a Charger at no extra cost. When I brought the car back 39 days later, they showed real concern over how long the repair took. The employees were helpful and kind. Thank you!!
Dec 31, 2019
Always greeted with smiling faces! Everyone’s always ready to assist you! In and out services quick and easy! Cars are super clean and they offer the next size up for a small fee.
Dec 22, 2019
LOVE this location and the employees here. Super accommodating! Quick in and out AND awesome selection of vehicles. Thanks for being fantastic y'all!
Jan 16, 2020
They meet you in the parking lot before you even get to the door, and then give you exactly (or better) what you signed up for. No pressure to add other things - really appreciate this. Integrity too - they called afterwards to return money I'd dropped under the seat. Best price coupled with excellent service - highly recommend!
Feb 26, 2020
This is the second time I rented from this location and the rep Dante assisted me both times. He displayed great professionalism and communication skills. It was not a long process and because of his great customer service skills I will definitely continue to rent from this location. Please keep up the great work Dante!!! You’re awesome and I appreciate your help.
Director Antonya King-Limmitt
Feb 17, 2020
Rachel has really great customer skills. I called in today to extend my rental and she was very patient with me. I appreciate her kindness and her great customer service skills. This positive experience has ensure my loyalty to come back. Thanks Rachel! You’re awesome 😎
Feb 27, 2020
I always have a pleasant experience renting a car at the Hillsborough Road location of Enterprise Rent-A-Car in Durham, NC. The staff are very polite & courteous, and I’ve always been treated with dignity & respect.
Last Friday, February 21, I was assisted by Eric Norman in selecting a car that I wanted. He gave me suggestions in a respectful way, but respected what I’ve chosen.
Thank you Enterprise for employing warm, friendly and funny people like Eric Norman.
I will always recommend Enterprise to family & friends.