Well-appointed room, excellent service, free public parking nearby on weekends, 5 minutes from The Carolina Theater/good food/shopping. Will definitely stay again!
Jun 3, 2019
The best place for conventions and events. The staff is really nice as well. See you guys at the next one!!
Feb 28, 2019
Location, Location, Location! So much going on all within walking distance of the hotel! Beautiful Hotel, Very Clean Rooms, Great little breakfast Restaurant in the lobby. Super friendly staff. Highly Recommend!
Apr 13, 2019
Had great stay. Rooms clean, customer service staff professional and friendly. They have bee. Renovating rooms and hotels, looks nice
Jun 5, 2019
Excellent hotel. Bar, lounge and restaurant are down in the lobby serving all your immediate needs at convenience and comfort. Had a great lunch after checking in. Room service breakfast was fantastic. The rooms are extremely clean even with the building being under construction, no dust in the bathroom vents which are commonly overlooked and a basis of over cleanliness in my opinion. The views on the upper floors overlook downtown and the industrial zone. There is no parking on the premises but there is a cheap parking garage across the street from the convention side entrance, was only $7 for an overnight. The hotel itself is pretty centrally located, everything is in walking distance and if over indulged in the festivities all you have to do is look for the tallest building to find your way back. There is also a theatre on the backside of the hotel. All staff was very friendly and professional in all aspects. The young guy that checked me in was sure to hit all the extra selling points of the hotel and ammenities, even if you dont bite it shows theyre good at their job.
Jun 6, 2019
Very friendly staff all around from restauraunt/bar, valet, front desk etc. Rooms are just ok. Bathrooms are old, rooms are old, but they are renovating so might get better. Parking is terrible in downtown but great place if you want to walk to the many restaurants in downtown or if you are going to convention center.
Jun 25, 2019
Standard Marriott accommodation, with larger rooms and a great downtown location. You walk down and you walk into the main Street with great restaurants, bars and just a great vibe. The elevators are too slow, so I just walked down through stairs most of the time. Average restaurant, decent service and standard stuff you expect on any Marriott.
Jun 22, 2019
Good room, good rates, great location
Oct 7, 2019
The staff was extremely great! The hotel was very well maintained, nice and clean. I got great dining advice from the hotel's bellman. Plus, the Marriott Members lounge had a really nice snack area...great added touch. Having the conference center being attached was extremely beneficial.
Sep 28, 2019
This place was immaculate. Great area for our conference and an awesome jazz band on Thursday night. Not sure if the band is common place or not, but was enjoyable!
Aug 11, 2019
The service was great, every single person - reception, bartender, valet, bellhop. A+ service! The room was comfortable, and we enjoyed having a corner one. We didn’t anticipate how low all the furniture would be, though. It’s something to consider, when you have a small child, since it means you can’t put anything on any of the surfaces. So we had to leave our suitcase on the bathroom counter the entire time, and it made me nervous for the TV. There were even wine glasses about a foot off the ground in a cubby on the TV stand - yikes! There are stains around the shower drain, but everything looks clean otherwise; I didn’t feel comfortable giving our kid a bath, though; again, just something to consider if you have young kids with you. There is no parking on-site - it’s valet only, $18/night. Since it’s our first time to Durham, this was surprising, but driving around, I can see there’s really a shortage of parking all around, and it’s best to just walk anyway. MAYBE this was listed when we booked through a third party site, but my husband didn’t see it, so I won’t dock them for this.
Aug 16, 2019
Clean rooms, great amenities. They had a small workout room and club house.The staff was knowledgeable and friendly. Cute area to walk around.
Oct 14, 2019
Use the Marriott City Center for a block of rooms for my wedding. The process was easy to set up and the terms were fair. We had a block of 20 rooms and had no issues with the rooms during the weekend.
Dec 3, 2019
I have attended a Conference called “Clojure Conj” here. It’s a good auditorium. There were sessions common to all, and some of them could be chosen by the people, because the whole hall was split into 2 and there were two sessions at same time. The acoustics were good. Light was optimized. Only problem that I saw was the noise made by opening and closing of doors during speeches. It was brought up during the conference.
Nov 29, 2019
Perfect corner room. And Lisa in the Lounge is very friendly (Morning Hostess). But I don't like the glass door to my room's bathroom :(
Dec 15, 2019
Room was very clean, comfy bed. Service was always good, both front desk, concierge and housekeeping. Lots of charging areas and amenities. Lovely breakfast this morning. Would absolutely stay again!
Jan 10, 2020
Update: Eventually reached their accounting department. Said it was a charge for a no-show a few days later for a reservation I had no documentation on. Earlier, it was claimed to be a 'standard hold on funds in case I charged something to my card'
Not sure how this 'mistake' happened, but they are returning the funds.
Watch your card statements.
My card was charged an extra $169 above what was quoted in my bill for a weekend stay months ago. Have still not had this resolved, or received a clear answer as to why despite having called multiple times.