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Durham Marriott City Center

4.3

201 Foster St
Durham, NC 27701
Phone: (919) 768-6000
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Google Reviews

Photo of Aanal Bhatt Aanal Bhatt
Sep 2, 2022 5

We had a great stay recently at this hotel. Very modern, newly furbished rooms and fantastic location in downtown Durham. What took the cake was that we forgot a laptop in the room so the General Manager called us asap and took a lot of trouble to ship it to us safely. This hotel really went the extra mile to ensure our laptop made it's way back asap to us in one piece.

Photo of Michael Stallworth Michael Stallworth
Jul 31, 2022 4

Nice room and amenities with great serve. In addition, a great location in downtown Durham. I highly recommend.

Photo of Sasha Lubkin Sasha Lubkin
May 22, 2022 5

The room was beautifully decorated and had a nice view. All outlets we tried worked. But there were some areas on the outer wall that appeared to have been water damaged and just painted over. Shower pressure was great and water was hot but tub drained slowly so by the end of a shower there were a couple inches of water. We didn't stay long enough for housekeeping to be needed but the personnel we interacted with were all very friendly. The lobby had a lot of comfortable seating areas and many had charging stations, which was very convenient.

Photo of Daniel Carroll Daniel Carroll
May 11, 2022 5

I cannot say enough about the staff and the quality of this hotel! From the moment we drove up and were greeted by the valet service…to the gracious reception at check in…to the cookies and fruit that greeted us when we returned from the concert (special shout-out to Brittany 💖) for my birthday…it was perfect! Every hotel should strive to be like this one! We’ll be back soon!

Photo of Karen Johnson Karen Johnson
Mar 18, 2022 5

My stay at the Durham Marriott City Center was excellent due to the fantastic customer service I received from Jazz, Brittany, Josh and Kaitlynn! We were there for a dance competition and the hotel was completely booked. Despite the large number of guests present, the staff mentioned above were polite and professional at all times. They went above and beyond to ensure every guests' needs were met. They are an invaluable asset to Marriott. The room was also very nice and clean. We enjoyed eating at the hotel and socializing at the bar. I will not hesitate to stay at this location again. The accommodations were great but the customer service was outstanding. Thank you, Jazz, Brittany, Josh and Kaitlynn!

Photo of mark rowe mark rowe
Mar 3, 2022 3

The hotel it’s self is lovely, newly remodeled. Concierge lounge was decently stocked compared to a lot of places since COVID. Staff was friendly and accommodating. The room we were in was clearly partially remodeled but you could see the corners that were cut. We had a corner room and the windows were dirty on the inside which there isn’t a lot that can be immediately done about but the whole point of the corner room is the windows. The bathroom had a new sink and mirrror but they kept the old floors and bathtub which I knew before checking in but don’t care for. The shower curtains freak me out personally and I’m 6’3 and taller than the shower head in these older hotel bathtub/showers. I’m sure the suits and upper floor bathrooms were completed though and it was the only room available I believe. My biggest problem, house keeping. My father is platinum elite and stepfather is ambassador elite both of which include 4pm check out. By 4pm housekeeping came 3 times, coming the first time at 8:30 and just walking in while we were asleep. That’s 3 & 1/2 hours before regular checkout. Another thing that bothered me was the fact that it’s valet parking only at $20. If I have no other option than to valet park then that should be included in the rate, and not everyone wants a stranger driving their car.

Photo of Ronald Baxter Ronald Baxter
Feb 6, 2022 5

I have been hearing about the chef at the Marriott as the best kept secret in Durham. With the unfortunate closing of a popular bbq house in Durham I happened across the hotel as an option. My whole family sang songs of praises. The food was hot and completely played the taste buds tune. My hats off to the chef.

Photo of Ann Maeder Ann Maeder
Jan 28, 2022 4

We had a lovely stay. Very clean and the beds were ridiculously comfortable. The bartender was phenomenal. All the staff there was so kind. They had great beer choices on tap and the food was exceptional. Unfortunately, the weekend we were there their furnace was down. Therefore, we were quite cold all weekend. That's the only reason I can't give it the five stars.

Photo of Ronald Baxter Ronald Baxter
Jan 15, 2022 5

I have been hearing about the chef at the Marriott as the best kept secret in Durham. With the unfortunate closing of a popular bbq house in Durham I happened across the hotel as an option. My whole family sang songs of praises. The food was hot and completely played the taste buds tune. My hats off to the chef

Photo of Steve Wells Steve Wells
Jan 6, 2022 5

This is one of the best Marriott properties I have stayed at around the world. The staff is friendly and very nice. The lounge is very well setup and one of the better more spacious lounges I have been at. The hotel is located in the heart of Downtown and so many shops, restaurants and bars are all in walking distance. Compared to other hotels in the area, this is an absolute gem that mixes updated rooms, great views with modern amenities and a mix of high-end hospitality that is more than just a cool concept. The management here is first rate. There is no better place to stay when visiting the area if you want to walk to world class restaurants and bars and be back in your hotel in 5 minutes.

Photo of Tiffany Williams Tiffany Williams
Dec 11, 2021 5

The front desk staff was great. I don't like soft pillows but I slept great. I would stay again.