Great service! The owner, David, present me with several options to purchase a gravel bike that fit within my budget. I was able to test several Bikes and get fitted before purchasing the bike. This made me confident I was getting the best bike for me. David even dog sat my doggy while I went for test rides! I like that Durham Cycle carries multiple bike brand, all quality brands! Durham Cycle was recommended by a friend and I drove 45 miles to visit the shop on Main Street in Durham. Great location. Finally, I left my reading glasses at the store and David shipped them to me right away!
I would recommend Durham Cycle to anyone looking for a nice bike that fits their body and budget.
Carl Dornan
Feb 6, 2025
5
Best Customer Service I've ever received !!!! Unfortunately my bicycle frame broke over a weekend, a couple of weeks out from a race. I emailed the shop as they are an authorized dealer, and on a day the shop was closed I got a response from them to bring it in and they would take a look as soon as they could. I took the bike in as soon as they opened and within an hour the mechanic had called the manufacturer, looked into multiple solutions, and called me a couple of times to discuss. The professionalism, expertise, and speed in which they helped was unbelievable. I would highly recommend Durham Cycles to anyone, great folks there, I cannot speak highly enough of my experience.
stephen rickstrew
Feb 1, 2025
5
I rented an ebike from Durham Cycles and had a great time on the ATT .. they were very accommodating and helpful and really went above and beyond … The eBike was in excellent condition which enabled me to go for a long enjoyable and much needed ride ..
Emily Highkin
Dec 12, 2024
5
Durham Cycles is a great shop that prioritizes the long term health and happiness of its customers, not turning a profit every day. I went in for a bike fitting and Dave spent half an hour with me, giving me some very much needed advice (part of which was, the bike I brought in was very ill-suited for me) and ended up not charging me for his time at all. I've appreciated my conversations with all the sales people over the years, and know they are there to help me out and give me the best information they can. Highly recommend for a great community bike store!
Tyler Grace
Nov 30, 2024
5
Karen and Celia helped me and my wife buy bikes a few months ago. We couldn't have asked for a better experience. The whole team is fantastic. If you're shopping for a bike in Durham, I suggest you make Durham Cycles your first stop.
Serena Wong
Oct 30, 2024
5
I went in today for help with a busted stroller tire (after trying to fix it myself without success). Celia was incredibly patient and helpful, troubleshooted the issue, sat with me to show me step by step how to replace the tube and reassemble everything, and also let me know other resources that may be helpful to me in the future. Will definitely go back with any tire or bike needs!
mule man
Oct 15, 2024
5
I have no downsides possible to mention of this spot and renting a mtn bike while in the area. Friendly, engaged, and spent extra time showing me all the trails in area and finding the right challenge for me. Bike worked great and trails recommended were beyond fun and perfect. Highly recommend!!
Brian Carnahan
Aug 1, 2024
5
My wife and I rented bikes for the day. Good value, and great service. Both employees we interacted with were excellent. Go here and give them your business!
Martin Wilcox
Jul 5, 2024
5
Durham Cycles is hands down the best and friendliest bike shop in the area. The shop has a great vibe, and the team is knowledgeable and welcoming. Their repair service is fast and reasonably priced. My favorite thing about Durham Cycles is that they support the community and are passionate about getting everyone out on bikes! They offer competitive prices for both road and mountain bike rentals.
Benjamin Farmer
Jun 30, 2024
5
This bike shop is incredible. Dave helped me through the process of testing out some electric bicycles. And then he helped me order the one I wanted and gave me a great deal. I can't recommend Durham Cycles enough.
Oleksandr Turner
Jun 18, 2024
5
The folks at Durham Cycles are always helpful! They’re willing to work to fit you into their busy schedule and always deliver quality repairs and give helpful advice and have all the accessories you might want or need. It’s nice to have a helpful and reliable bike shop in town.
Jessica Yinka Thomas
May 11, 2024
5
What a gem of a local bike shop! I've been in a few times over the last few years for accessories and always received outstanding customer service but this last time was above and beyond! I went in looking for a bike stand, to keep my bike from falling over in the garage but they don't sell them. Dave was happy to help, making recommendations for where I might be able to purchase one online. After discussing how committed I was to shopping local, Dave even offered to call another local bike shop to see if they carry them but then remembered that they had a used one lying around that they weren't using and GAVE IT TO ME FOR FREE! Works perfectly! I'll be back again soon and hopefully to make a purchase and support this local gem.
