Recently bought a bike here and love it. Everyone was super nice. I also needed a minor checkup a couple of weeks later which was covered by the purchase. Super friendly and quick!
Sep 16, 2023
Very thoughtful staff— Elijah helped me get everything I needed, including a helmet and lock. My tune up has got my bike into great shape. I’ll forever be loyal to Durham Cycles!
Sep 6, 2023
I cannot say enough nice things about Durham cycles! Last year, they picked up my heavy e-bike from my house and got it all tuned up. This year, when I had a flat on a hot summer afternoon, I walked into the shop and they had it all patched up, ready to go in less than 30 minutes. The staff is always so friendly and I know they will do a great job. Highly recommend!
Jul 5, 2023
Everyone was so friendly at this shop. I went in to have a seat put on a tricycle. I didnt buy either the seat or the bike from shop but very very nice man put it on in a matter of minutes and didnt charge me anything. His response was that it was his pleasure to start his day by helping someone out. You dont see that much anymore. I will definitely go back for my needs. What a refereshing experience
Apr 26, 2023
We were greeted by Elijah and later talked to Dave. Aesthetically the shop is what you would expect a bike shop to be. Dave spent a good amount of time explaining the different types of bikes that might be of most interest to me even though we were clear that we were from out of town and likely would not be purchasing a bike.
Bottom line the staff was excellent. Professional as can be, patient with mine and my wife’s questions and very knowledgeable.
If I lived in town I would 100% make Durham Cycles my bike shop.
Apr 2, 2023
I went in to get my brakes fixed, and check out my bike generally, which hadn't been ridden for quite a while. I expected to leave it, but they fixed the brakes on the spot, pumped up the tires, and generally checked it out. No charge. Really pleasant people. And good looking, too!
Mar 30, 2023
I noticed after picking up my bike from a tune up the attention to detail the staff devoted to the bike. A frayed cable was tidied, nuts were reinforced to keep them in place, and my seat post height was noted and maintained. The brake issue I have been dealing with weeks appears resolved...something 2 other shops did not accomplish.
Mar 21, 2023
Great shop. The staff are all very friendly. They inspected my new bike and rather than trying to charge me for things I didn't need, they actually were truthful and said that I assembled it correctly and couldn't find any faults in it. I commend honesty, especially from mechanics and so they will certainly be my go-to in the future.
PS: They also have a great selection of beautiful bikes that both look stylish and very sturdy. I've seen some other shops in the area, and if you're looking for a new bike, I'd personally stop here first.
Feb 20, 2023
Responsive, accommodating, and skilled! They don't talk down to you if you're not super knowledgeable and they are realistic and up front with time frames and prices. Highly recommend!
Dec 14, 2022
Great experience yesterday after rear brake lever broke. Emailed shop and got quick response from Dave. Said they had part and went by shop on commute home. Mechanic told me they could do it yesterday but would take up to an hour. Less than 20 minutes later it was fixed. Great experience all around. Great to have them in the Durham community. I remember meeting them at the UCI World Championship races in Richmond, VA.