I had a bike fitting appointment with David, the owner, and he was very honest with me that my bike frame did not fit me well enough to properly do a fitting adjustment. He told me to look for a larger bike frame and didn’t try to sell em anything on the spot. He didn’t even take payment for the short evaluation he did. I appreciate his professionalism and candor. I will definitely go back for tune ups and accessories, or even a new bike in the future.
Chris
Apr 23, 2025
5
Durham Cycles is a fantastic bike shop! They're remarkably helpful, offer great customer service, their advice is spot on, and I will offer a special shout out to their mechanics (particularly Celia, who has helped me multiple times). I show up with the repair project that I have hit a wall on and they not only bring it across the finish line, they share their expertise and experience. When it comes to a great local bike shop, Durham Cycles is the shop.
Alex Harding
Mar 5, 2025
5
Great service! The owner, David, present me with several options to purchase a gravel bike that fit within my budget. I was able to test several Bikes and get fitted before purchasing the bike. This made me confident I was getting the best bike for me. David even dog sat my doggy while I went for test rides! I like that Durham Cycle carries multiple bike brand, all quality brands! Durham Cycle was recommended by a friend and I drove 45 miles to visit the shop on Main Street in Durham. Great location. Finally, I left my reading glasses at the store and David shipped them to me right away!
I would recommend Durham Cycle to anyone looking for a nice bike that fits their body and budget.
Carl Dornan
Feb 6, 2025
5
Best Customer Service I've ever received !!!! Unfortunately my bicycle frame broke over a weekend, a couple of weeks out from a race. I emailed the shop as they are an authorized dealer, and on a day the shop was closed I got a response from them to bring it in and they would take a look as soon as they could. I took the bike in as soon as they opened and within an hour the mechanic had called the manufacturer, looked into multiple solutions, and called me a couple of times to discuss. The professionalism, expertise, and speed in which they helped was unbelievable. I would highly recommend Durham Cycles to anyone, great folks there, I cannot speak highly enough of my experience.
stephen rickstrew
Feb 1, 2025
5
I rented an ebike from Durham Cycles and had a great time on the ATT .. they were very accommodating and helpful and really went above and beyond … The eBike was in excellent condition which enabled me to go for a long enjoyable and much needed ride ..
Emily Highkin
Dec 12, 2024
5
Durham Cycles is a great shop that prioritizes the long term health and happiness of its customers, not turning a profit every day. I went in for a bike fitting and Dave spent half an hour with me, giving me some very much needed advice (part of which was, the bike I brought in was very ill-suited for me) and ended up not charging me for his time at all. I've appreciated my conversations with all the sales people over the years, and know they are there to help me out and give me the best information they can. Highly recommend for a great community bike store!
Tyler Grace
Nov 30, 2024
5
Karen and Celia helped me and my wife buy bikes a few months ago. We couldn't have asked for a better experience. The whole team is fantastic. If you're shopping for a bike in Durham, I suggest you make Durham Cycles your first stop.
Serena Wong
Oct 30, 2024
5
I went in today for help with a busted stroller tire (after trying to fix it myself without success). Celia was incredibly patient and helpful, troubleshooted the issue, sat with me to show me step by step how to replace the tube and reassemble everything, and also let me know other resources that may be helpful to me in the future. Will definitely go back with any tire or bike needs!
mule man
Oct 15, 2024
5
I have no downsides possible to mention of this spot and renting a mtn bike while in the area. Friendly, engaged, and spent extra time showing me all the trails in area and finding the right challenge for me. Bike worked great and trails recommended were beyond fun and perfect. Highly recommend!!
Brian Carnahan
Aug 1, 2024
5
My wife and I rented bikes for the day. Good value, and great service. Both employees we interacted with were excellent. Go here and give them your business!
Martin Wilcox
Jul 5, 2024
5
Durham Cycles is hands down the best and friendliest bike shop in the area. The shop has a great vibe, and the team is knowledgeable and welcoming. Their repair service is fast and reasonably priced. My favorite thing about Durham Cycles is that they support the community and are passionate about getting everyone out on bikes! They offer competitive prices for both road and mountain bike rentals.
Benjamin Farmer
Jun 30, 2024
5
This bike shop is incredible. Dave helped me through the process of testing out some electric bicycles. And then he helped me order the one I wanted and gave me a great deal. I can't recommend Durham Cycles enough.
Oleksandr Turner
Jun 18, 2024
5
The folks at Durham Cycles are always helpful! They’re willing to work to fit you into their busy schedule and always deliver quality repairs and give helpful advice and have all the accessories you might want or need. It’s nice to have a helpful and reliable bike shop in town.
