Our room was nice and clean. We had a Jr suit and it was really comfortable. My friend had eye surgery and the hotel was the next building up. We had to be there at 8 am for a follow up the next morning. So instead of driving home and the 2 hr drive back at 5 am we stayed the night. I would highly recommend this hotel. Staff was very friendly. Only thing I ask about that one of the staff didn't seem to know was did they have USB connectors. I forgot to bring my plug, I only had my cord. I was told no but they did have them on the alarm clock, which we found later that night.
Brenda Jones
Dec 31, 2023
4
There were a few niggling issues such as the toilet draining periodically, a dripping shower, and a noisy refrigerator. However we were only staying 2 night so sucked it up. The worst thing were the family in a room above us. The kids ran hard on the floor until about 10:30 at night, and first thing in the morning they could be heard rollerblading around the room. I know it was rollerblades because I saw the whole family down by the lake previously. Such ignorant parents. After they left it was lovely and peaceful. The staff were very hospitable.
Erica Bavol
Dec 29, 2023
4
I'm writing this review for those who are very picky about their mattress/bedding. I stayed in this hotel on Christmas night. The hotel is clean, the room was spacious, and the staff are very friendly and helpful. I gave this four stars because I found the mattress to be very hard. I actually found it so uncomfortable that I barely slept and changed hotels after the first night instead of staying 3 days which was originally planned. The staff advised this was the new Hilton specific mattress and it was less than 6 months old, so it was not due to the mattress age. So if you like a firmer/harder side mattress, this is a great hotel for you. If you need a softer mattress (for me, I normally sleep on a Tempur-pedic), then you might want to stay somewhere else.
Margo Alam
Dec 16, 2023
5
I like the fact that the hotel is off of the main street. The staff has been lovely to me from allowing me to check in early to giving me a lovely renovated room (pic view from 627) to staff carrying heavy loads of laundry offering me the elevator as they struggled to balance the linen. I declined but that's customer service, when you are about to tumble over and you say customer first... Bless your hearts. It happened more than once during my stay.
Room Service is available if you enjoy that option like I do 😁
Very clean. I'm a Hilton Honors member and yet again I received a competitive price (guarantee is to have the best online via Hilton app) and high quality customer service. I will stay here again if I'm in the Durham NC area 👍🏽👍🏽
Sarah Keene
Nov 14, 2023
4
We stopped for a very quick overnight stay after a long drive. It was everything we needed for paint through. The overnight staff was very, very friendly. The room was spacious, clean and comfortable. No free breakfast which was okay with us since we were only passing though but the restaurant looked fine and the menu was reasonable.
Portia Johnson
Oct 14, 2023
5
Beautiful hotel. I was in a newly renovated room and I loved it. It was like a little apartment. Front desk is very helpful and attentive. Definitely coming back again.
Nicole Lankford
Sep 26, 2023
5
I absolutely love this Hilton property. The pond behind it has a nice trail to walk and the pool is outdoor! The 2 room suites are amazing and very large. The hotel is tucked away off of the main roads so you can't hear the traffic. Everyone is super nice as always. Kevin, Neely, Rhonda, and countless others are absolutely wonderful!
kim mckoy
Sep 17, 2023
5
The room was spacious & clean. The location was great. The hotel has a beautiful lake behind it. You can walk around the lake & paddle boats are available. My room overlooked the lake. It was a great view. I would definitely stay here again.
