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Cracker Barrel Old Country Store

4.1

3703 Hillsborough Rd
Durham, NC 27705
Phone: (919) 309-2888
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Google Reviews

Photo of Breeze 650 Breeze 650
Aug 13, 2019 5

Always enjoy the initial greeting upon entering. Shows they care and appreciate your visit. Food was very tasty and presentation on plate was pleasing to the eyes. Our waitress was awesome. Attentive to our needs immediately, kept our coffee cups filled, overall nice, friendly, wholesome person. So refreshing 😊.

Photo of Tracy Southard Tracy Southard
Aug 3, 2019 5

Cracker Barrel is a great place to eat. The meals are yummy, not too expensive and you can walk around in the nice store and shop. It has a very open atmosphere so you don't have to dine alone.

Photo of VaShawn Henry VaShawn Henry
Aug 17, 2019 4

Food was great. Staff was friendly. Once our server got a little busy, she forgot a few requests we had made. Wife had to return silverware. Bathrooms were spotless.

Photo of Travel Bugg Travel Bugg
Aug 2, 2019 5

I loved my sampler breakfast platter--sample of three meats, cheddar hashbrowns and blueberry pancakes with fat, juicy berries and warm blueberry syrup that also had blueberry pieces and eggs cooked my way. They have also improved the coffee. It is strong and bold instead of the watered down version they had before. Great customer service and attention.

Photo of Brandon David Brandon David
Sep 8, 2019 5

Staff at the Cracker Barrel was amazing! It was a busy Sunday and the food was still fairly fast. I had a burger and it was one of the best I've had!! If you are traveling keep your eyes open as the two entrances are not marked.

Photo of Jennea Barclay Jennea Barclay
Aug 23, 2019 5

Went for breakfast in August 2019. Our server was Iesha. She was great! The lady that check us out was Evelyn. Sweetest lady ever! Talked about our trip that we r taking and she was such an encouragement and fun to talk to.

Photo of S Lee S Lee
Aug 28, 2019 5

I 've visited Cracker Barrel on a number of occasions. Every time it has been a wonderful experience. My wife an I enjoyed a wonder date night with a quiet atmosphere and wonderful food.. I had the steak and my wife had the trout. We started eating before I could get a picture... Next time.

Photo of Noah Mericle Noah Mericle
Sep 24, 2019 5

Food is always good. The service here was good too. The waitress did a good job keeping our drinks filled and got us ones for the road too.

Photo of Latorra Rogers Latorra Rogers
Nov 5, 2019 5

The food was so good. Everything came out at the same time. Fast service. It was hot and fresh. The server's were very attentive.

Photo of Tersha Cox Tersha Cox
Nov 6, 2019 5

Pancakes were very tasty and moist. First time eating country ham and it was very good. French toast was ok. I needed a little cinnamon and nutmeg. The waitress Kristyn W. was very attentive and friendly.

Photo of Hugo Alonso Hugo Alonso
Oct 27, 2019 3

I love breakfast foods. In my opinion if they served waffle house food here it would be a great hit. Waffle houses are too ghetto sometimes... overall cracker barrel gets the job done.. most times.

Photo of Robert Millard Robert Millard
Oct 19, 2019 5

Every meal I have eaten here has been perfect. Excellent staff. Great choices on the menu. Location is great.

Photo of Cynthia Fineberg Cynthia Fineberg
Nov 27, 2019 5

The fried Turkey is Awesome but the green bean casserole is too heavy on the mushrooms. Other than that Excellent meal with fresh hot corn muffins. And the store is Amazing as always with the most beautiful Christmas decorations! Love Cracker Barrels Decorations!

Photo of Bren Blain Bren Blain
Dec 28, 2019 5

Dinner was great! Server was not only pleasant but whitty. She took great care of our party of 6. Atmosphere was homey everyone was talking but you could hardly hear them. We were well taken care of! Will definitely be going back.

Photo of Kimberly Collier Kimberly Collier
Jan 6, 2020 5

We had a wonderful server named Misty R. She was very pleasant and efficient!!! She checked on us the entire time we were there.. providing refills, making stronger coffee for me, and correcting an order of pancakes for my son!! All of this while equally attending to other patrons with the same willing attitude!! I really appreciated her great service!! Thanks Misty!!

Photo of Candy Jaskolka Candy Jaskolka
Jan 30, 2020 5

I love bringing my family here! The food is awesome and the staff aren't bad either! The only thing I have a complaint about is the sizes of the kids dishes. I learned a while back just to go ahead a purchase regular sized food portions for my kids. 4 dollars and some change for blue box Mac and cheese in a bowl big enough to hold about 2 scopes of ice cream just don't cut it for me, or my kids.

Photo of Mara Lovejoy Mara Lovejoy
Feb 23, 2020 5

The hostess seated me just where I asked. Kristyn was my wonderful server. So kind and attentive, she made sure my water glass was full—I drink a lot of water—with light ice, as requested. My meal, Sunday pot roast, was hot and tender and delicious! Kristyn checked back often to bring hot okra, extra muffins for the road. I could not have had a more pleasant dining experience today. Thanks, everyone!

Photo of greyscout50 greyscout50
Jul 28, 2019 5

Excellent bargain for Sunday morning light breakfast. Biscuits & gravy with sausage patties for $4.95. Fast service, friendly , helpful waitress, hostess, not so much. Family friendly place.

Photo of Martin Fuller Martin Fuller
Jun 5, 2019 5

Unbelievably huge portion of meatloaf! Our server was great. Cracker barrel is always a winner.

Photo of Chad West Chad West
May 20, 2020 5

Wonderful staff! They are friendly and respectful. Great food also. Kelli and Evelyn are both great! I recommend this place!

Photo of Richard SteeleJr Richard SteeleJr
Jun 5, 2020 5

I need to make more just to eat dear. It's really giving you the country hometown Southern hospitality all wrapped in one place! Even comedy giant/legend Michael Colyar talked about in 1 of his special comedy hour shows! Wow....

Photo of Lisa Stephens Lisa Stephens
Jun 29, 2020 5

My food was hot, customer service was great, price was good for quantity and quality of food, place was clean and mask were in place. Excelent experience will be going back!!

Photo of Debbie Loehman Debbie Loehman
Jul 13, 2020 3

Our waitress was really good. Everyone was friendly, the restaurant was super clean. Our disappointment was the food. It tasted like it was warmed over or something. Every restaurant has an "off" day so we'll definitely go again. I just have to give you 3 stars this time.

Photo of Troy C Troy C
May 15, 2020 5

I went on mothers day 2020 and ordered online, it was going to be about a 45min wait. I went into the store about 40min into the order. Due to covid it was only takeout which we knew ahead of time. When I walked in I could hear the manager talking to a customer, the customer was upset about the wait of the order. The manager explained nicely that the staff was limited and they were about 1 hour behind, operating with four cooks. The person continued to press the matter, they were informed that the store was operating at a loss, they continued to press, the manager apologized many times and let them know that while he was talking he couldn't cook to help speed things up. When he finished that conversation another person who just heard the entire conversation put the manager through the same wringer and received the same response from the manager. Then another person who heard both prior conversations attempted to stump the manager, meanwhile the manager did not get to assist his staff for almost 30 min. During the complaints the complainers failed to notice the entire staff was working as hard as they could, and apologizing to every customer they handed an order too. On a regular mother's day I have waited over an hour just to be seated, but expected. The 5 stars goes out to the entire staff who worked hard even while being verbally berated by customers who forgot it's called a crisis. By the way our food was great and plentiful. It was Sunday, it was mother's day, its a time of crisis, Cracker Barrel employees know how to work on the front lines, my mask goes off to them.

Photo of Nick Purvis Nick Purvis
Jul 4, 2020 5

All ways a good choice. I love all day breakfast. Sunrise sampler is great!

Photo of Elijah Clary Elijah Clary
Aug 14, 2020 5

Pretty good food. Service was nice. All appropriate precautions taken.

Photo of Steven Heidecker Steven Heidecker
Aug 17, 2020 5

Nikki did a great job serving us. Quick food delivery and delicious.

Photo of Tony Barr Tony Barr
Aug 28, 2020 5

The food was great like always and so was the servant. No one does breakfast like Cracker Barrel. Great location practicing social distancing.

Photo of Lisa Price Lisa Price
Sep 10, 2020 5

Who doesn't love them sone cracker barrel 🥰

Photo of 吳元亨 吳元亨
Aug 24, 2020 5

Fancy place to dine in and shop for cute decoration stuff!

Photo of d g d g
Sep 18, 2020 5

Pancakes is a must have

Photo of xXVoidTerminaXx xXVoidTerminaXx
Sep 20, 2020 5

Lovely environment

Photo of Robin Rogers Robin Rogers
Oct 5, 2020 5

Honestly, it was a lovely experience. Nice visit with coworkers and the food was 100% comfort food. Good for the soul!

Photo of Wanda Stevens Wanda Stevens
Oct 4, 2020 5

The food was very tasty and a great value. Staff was friendly and efficient. The store always offers a nice variety of items. Made my first holiday gift purchase of the season!

Photo of Terry Norris Terry Norris
Oct 1, 2020 3

Be aware!!!! Outdoor seating is for show only, they won't let you dine outside. Everyone ask to sit outside but they said it only for weekend. Food ok but service was bad, she never came back for refills or even to bring ticket. I had to ask a different waitress for ticket after waiting over 20 minutes.

Photo of Robert Bartlett Robert Bartlett
Oct 22, 2020 5

They got everything right. Roast beef was tender and flavorful, carrots, broccoli and pinto beans well prepared and service attentive. Area for improvement? The men's room could be cleaner. I told the manager.

Photo of Teresa Warren Teresa Warren
Nov 3, 2020 5

Food excellence as always and service great. The young man that waited on me was very nice. I recommend the food the service everything to anyone I meet it was all great

Photo of Huai-Jen Tai Huai-Jen Tai
Nov 9, 2020 4

Went to this cracker barrel a second time this year (11/8/20). Tables setup following social distance and we weren't too close to another table besides the one right behind our back. Still awesome to see this location is definitely loved by many, even though it was not overly crowded. Great service and good quality was still good like I remembered. The maple bacon chicken thing is still our favorite and I highly recommend it! I ordered chicken pot pie myself this time, pretty tasty and decent portion for its price. If I have to be picky about anything, I'd say that a very small part of the pie was saltier than the rest of it for some reason, even though I still enjoyed it regardless.

Photo of The Anointed One The Anointed One
Nov 24, 2020 5

I enjoyed coming here because of the great food and welcoming service. Ms.Carolyn provided excellent service. My favorite meal is the new Maple Bacon chicken that is grilled over oak wood; it is served with two sides and it's delicious. I enjoyed my meal and the great service so much that I came back the next day. I would definitely come back here again.

Photo of Melody M Melody M
Dec 21, 2020 3

I've always loved Cracker Barrel but my last 2 trips have me not wanting to go back to the Durham, NC location. A month or so ago we ordered the hamburger steak with gravy and it was so overcooked and dry, the gravy couldn't even save it. This last trip on Saturday evening, I ordered chicken fried chicken and it was more like fried chicken, fried again! It was cooked to death, dried out.. I was disappointed. Thinking they may need a new cook!

Photo of Todd Macgregor Todd Macgregor
Jan 17, 2021 5

I like to get a sit down meal here. Mainly because my son is also a fan & there is a wide variety of options for food. Servers are usually polite and quick. Sometimes the kitchen has issues. The fireplace is the best touch you don't see everywhere these days. The prices in the gift shop could be better. Make sure to ask for biscuits and or cornbread after ordering beverages.

Photo of Bobby Sides Bobby Sides
Mar 7, 2021 5

Even during a rush everybody there took the time to make sure everything was correct. Being from Texas I guess you could say I felt home away from home. Thank you to all the hard-working ladies that I dealt with yesterday at Cracker Barrel

Photo of Ronald Simpson Ronald Simpson
Apr 10, 2021 5

Always love eating at the barrel, love the store. But they have changed the Sunday fried chicken, more like a thick patty. Old way was much more crunchier, and better. I'll still order it some, but will have to find a new favorite.

Photo of Sharon Smith Sharon Smith
Jun 10, 2019 4

Tried their fried chicken and it was pretty good too. Service was quick and family oriented. Plenty of good lighting and seating. Would have given 4 stars if we didn't have to ask for bread and drink refills

Photo of Donna Leacock Donna Leacock
May 10, 2019 5

I liked the fact that they had menu alternatives: we went for breakfast so they offered choices like whole wheat pancakes, multi- grain French Toast and other dietary choices. Our waitress was a hoot! Pleasant and so funny! I thoroughly enjoyed my visit! I'm definitely going back there!

Photo of Cathy Dott Cathy Dott
May 26, 2019 5

Good Southern Cuisine, Had a lovely helpful lady seat me and explain the options to me. Quick service from order to bill, friendly staff who answered all my questions, delightfully clean place to eat and affordable prices. Comfortable atmosphere.

Photo of Brad Downey Brad Downey
May 17, 2019 5

I called this AMAZING Cracker Barrel and placed a delivery order with Carroll Bou. I’m in Colorado Springs and my sister is there in NC in the hospital with leukemia. My sister loves the chicken and dumplings from Cracker Barrel. To help my sister feel a sense of normalcy, I called and placed an order for 5 with Carroll and told her a little about my sister. Carroll and the whole staff at this amazing restaurant put together an incredible dinner with extras for her family. Carroll delivered everything herself and got to meet my sister and her family. The caring and compassionate people at Cracker Barrel went above and beyond to make my sister feel so loved. Included with the dinner was a card signed by Carroll and her staff and a care package. Their words of encouragement and generosity made my sister’s day. Thank you Cracker Barrel for having such caring people represent your company.

Photo of Ruthanna Hans Ruthanna Hans
Jun 21, 2019 5

This location was very clean and the staff was extremely friendly. Our food came out in less than 10 minutes although they were very busy. I purchased 24 bottles of brooklyn cream soda and I had three staff members making sure I had everything I needed and the proper bags and boxes to carry them out. They also gave me a 10% discount for buying so many sodas and created a “case” bundle. An overall great place and I will come back again!

Photo of Tiffany Joi Tiffany Joi
Jul 6, 2019 5

I usually don't go to CB because I've had a lot of bad experiences in the past but visiting this CB has changed my mind. The food was great, our server was attentive and helpful. I shopped in the gift store afterwards and the employees were very friendly even though it was close to closing time. I would definitely go to this CB again. I hope my next CB experience holds up to these standards.

Photo of Bill Thorsberg Bill Thorsberg
Jun 20, 2019 3

Food was good but when the waitress came by to refill my coffee cup, she poured tea instead of coffee. Very apologetic mgr came by to explain that the coffee and tea bags looked alike and how easy a mistake could have been made, I would think a big chain could do a better job of insuring this doesn't happen. Otherwise, good service and fair prices.