Cracker Barrel Old Country Store
Phone: (919) 309-2888
Cuisines
- American
- Casual Dining
- Restaurants
- Southern/Cajun/Creole
Hours
Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 9:00 PM
Map
Google Rating
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Five stars for restoring my faith.
I’ll be honest. My relationship with Cracker Barrel had been on shaky ground lately. The one near home had slow service and food that made me wonder if nostalgia was doing all the heavy lifting. Then we stopped at this location, and suddenly all was right in the world again.
From the moment we walked in, it was excellent service and food that actually tasted like someone cared. I ordered the country fried turkey simply because it sounded delightfully unnecessary, and somehow it was even better than expected. Crispy, tender, and paired with cranberry sauce that added just the right amount of tang. I did not know fried turkey could be upgraded, but here we are.
The fried apples were exactly what fried apples are supposed to be. Warm, sweet, and impossible to stop eating. The only hiccup was the sweet potato casserole, which had a surprise citrus note that felt like it wandered in from the wrong dish. Not terrible, just unexpected.
Service was friendly and efficient, and the overall experience felt like classic Cracker Barrel done right. As for the decor, I noticed the lighter walls that hinted at a rebrand experiment, but thankfully all the familiar Cracker Barrel treasures were still there. Peg games, signs, and general country-store chaos intact.
Bottom line, this location redeemed the brand for me. Good food, good service, and a reminder of why Cracker Barrel earned our loyalty in the first place. -
Unfortunately there was plastic in my partner hash brown. We overlooked and didn’t complain about the cup with ketchup on the outside that was brought to us. We just poured it in another cup. We also overlooked the fact that they were using napkins to level a rocking table. I also overlooked the fact that their sanitation score is a 92. When we pointed this out to the waitress she was kind about it but the manager never came to speak to us and explain what happened. The waitress said the manager couldn’t come out because it was a mess in the back. The waitress also believes that this possible happened when the cook was cutting the hash brown bag open which was my thought already. They need to be more careful no matter how busy they are. We obviously don’t finish our food and I will never return.
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I've tried Cracker Barrel's in a few states. They are all decked out about the same. Shoppers love places like this, but I'm there for the food. I got the country fried steak and eggs. It was decent, but not what I'm accustomed to. There wasn't much gravy on the steak (I usually get these and the gravy covers half the plate). The eggs were not hot when I got the plate and the cheese was in a clump. Like it was added AFTER, the eggs were cooked and the toast was very barely warm. I didn't complain, things usually don't get better when there's a problem from my experience.
On the bright side, the servers were friendly and cheerful. -
Delicious food as always. I always find something I must have in the store. The staff was excellent.
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Would have honestly given 0 if I could. Check my post history to know I'm generally positive and try to give credit where it's due or at least acknowledge they're doing about as well as other locations. I don't if it was an off day or what was going on. It was awful. The service was slow. We waited an hour on some of our food. There were burnt pieces or inclusions in 5/7 dishes. There were things included in dishes that should not have been. My burger I got to go so I could focus on helping my 3 small children eat and none of the toppings were included. I asked for medium and got well; the meat tasted off and was so chewy I took one bite and spit it out. I still ended up being slightly ill after anyway. We repeatedly had to ask for sides or dips that were included with the dish and never received some of them because we gave up asking. It was truly an awful experience and the only reason I didn't make a bigger scene at the time was my children and the fact that we were on a road trip and needed to move on. I cannot stress enough that you should eat at this location at your own risk. Once I complete my trip I will be taking the matter further.
In all fairness the staff in the store part were kind and patient with my children. I had no trouble on that side.
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