It was 4 of us. We ordered breakfast for lunch. Two orders included biscuits and gravy. The biscuits came before the meal. Two orders included toast. The food came. We asked our server for the gravy at least three time during out meal. We finally asked another server who brought the gravy immediately. Our server's response each time was "that it was coming." We asked for the toast multiple times as well. The server's response was "it was coming." The server yelled for someone else to "grab the toast out of the toaster" and bring it to our table. Two pieces of the toast was only toasted on 1 side while the other 2 pieces were toasted on both sides. I asked for a refill of tea which was unsweet. The server brought me a new glass of sweet tea. I do not drink sweet tea. After I was able to inform the server, they brought me a new glass of unsweet tea.
At one point, I heard the server tell someone that they "had been there since 7:30." Well, in my opinion, that is no excuse.
I was going to order chicken and dumplings to take home for dinner, but after all of this, I did not.
Thank you.
Carlos R
Jan 28, 2026
5
The food was just ok. Not the Cracker Barrel from 10 years ago, but ok. The waitstaff was short handed and the waitress had a big irder to handle alone so my party and I had to get our food at separate times which led to some of us finishing before others. But the Cracker Barrel ambience and gift store shown through and we all enjoyed the time there!
Wendy Riley
Jan 22, 2026
5
Tay is an amazing server. Great attitude, beautiful smile, very cordial and great at making us comfortable. Very very good at what she does. Cook did make a small mistake by adding something i asked not to have on my entrée but fixed the issue. With the taste of the food and great service. Thank You Tay! Hope to have a return visit soon. If we get Tay again would be a Blessing! Thankful they decided to keep the image Cracker Barrel has always had. If it ain't broke don't fix it!! Still feel servers should get minimum wage and still get tips as a gift if people are inclined to do so, they work hard and shouldn't depend on tips. Some people don't believe in tipping and don't think they should be showing appreciation for great servers. I do but servers are put in a position to be mostly depending on the mercy of people's opinions about tipping. Do better Corporate America! Don't cheat servers out of the Opportunity to be able to afford a decent life style on the attitude of others. Thank You for the opportunity to share my opinions.
Sherri
Jan 21, 2026
4
I ordered the smokehouse grilled chicken with green beans and potatoes. It came out hot, and it was delicious. My husband ordered the homestyle chicken, okra and mashed potatoes. The chicken had no seasoning, no taste and dry. The mashed potatoes were hard and clumpy. He did not eat his food.
The server, Amanda, was fantastic. She came by several times to refill our drinks and ask if we needed anything.
My niece and her boyfriend ordered eggs with cheese, but there was no cheese.
The cooks need to do better with getting orders correct.
Carolyn A.
Jan 12, 2026
3
The last time I ate at Cracker Barrel August 2025 and the food was good. I don't know if they change chefs or the food is better during the lunch hour versus dinner hours. However, the food was not good this past weekend and we were very disappointed because we were celebrating her birthday. Maybe we will try during the lunch hour to see if the food is better.
Lee K.
Dec 30, 2025
5
Usually quite satisfied at CB, but we were a bit disappointed this time. Family visited for a late lunch on Christmas Eve with a number of us ordering the Crispy Homestyle Chicken plate. Unbeknownst to us there was a substitution; what we received were not fried chicken breasts but chicken steak. Finally dawned on us halfway into the meal. Three-star review.
I logged this on the CB support site shortly afterwards and was pleased to receive a complimentary voucher for our next visit. Says a lot when anyone goes a bit beyond to make things right, so I've bumped my review up to five-stars. Keep it up CB!
Kermit Jones
Dec 19, 2025
5
Five stars for restoring my faith.
I’ll be honest. My relationship with Cracker Barrel had been on shaky ground lately. The one near home had slow service and food that made me wonder if nostalgia was doing all the heavy lifting. Then we stopped at this location, and suddenly all was right in the world again.
From the moment we walked in, it was excellent service and food that actually tasted like someone cared. I ordered the country fried turkey simply because it sounded delightfully unnecessary, and somehow it was even better than expected. Crispy, tender, and paired with cranberry sauce that added just the right amount of tang. I did not know fried turkey could be upgraded, but here we are.
The fried apples were exactly what fried apples are supposed to be. Warm, sweet, and impossible to stop eating. The only hiccup was the sweet potato casserole, which had a surprise citrus note that felt like it wandered in from the wrong dish. Not terrible, just unexpected.
Service was friendly and efficient, and the overall experience felt like classic Cracker Barrel done right. As for the decor, I noticed the lighter walls that hinted at a rebrand experiment, but thankfully all the familiar Cracker Barrel treasures were still there. Peg games, signs, and general country-store chaos intact.
Bottom line, this location redeemed the brand for me. Good food, good service, and a reminder of why Cracker Barrel earned our loyalty in the first place.
David Cann
Dec 8, 2025
3
The food tasted good, but temperatures were off. We waited for corn muffins that came out cold and a little under done. We did not get mashed potatoes with the pot roast. The server was polite and friendly. They seemed to be having difficulty in the kitchen.
Evon Barnes
Nov 27, 2025
5
At exactly 8:55pm, I arrived to pick up my Thanskgiving meal- a turkey breast dinner for 4-6. Not only was the person at the register patient with me; someone who I assumed was a store manager carried my order to my car. The dinner tasted amazing; every dish was delectable. Thank you so much for such patient & courteous service. I am so thankful.
Jeff King
Nov 6, 2025
3
Menu has changed drastically. A large part of menu items have been deleted.
You can only get fried chicken on Saturday and Sunday now.
The Chicken in Chicken Salad was undercooked.
Country Fried Steak is now battered and fried hamburger.
Did not comment on food quality to management because it would not ave changed things.
Waitress provided great service.
Quality of food has diminished.
Israel Hampl
Sep 25, 2025
5
I had a fantastic experience at Cracker Barrel thanks to Destany, the manager. She was super friendly and made sure everything ran smoothly. The staff was attentive, the food was delicious, and the cozy atmosphere made the visit really enjoyable. Destany’s great leadership definitely made my visit memorable—I’ll definitely be coming back keep it up!
Robert Birmele
Sep 10, 2025
3
Our breakfast was cold or room temperature. Only the eggs were warm, not hot. Terrible. The cashier was very nice.
Salomon Mateo Flores
Aug 16, 2025
5
Let me tell you about it!! The second we walked in was amazing, gift shop they had a bunch of gifts waiting for us to buy. We got seated 10 minutes earlier than expected!! Talk about surprise!! The combos are to die for. Our Server Shanda was the best, she helped best she could and was funny and actually seemed like she wanted to be there. (You don’t see that nowadays 😅) Shanda used her Spanish to help my mom order what she wanted, she was an amazing server for us. Whenever you see her, just know that your service is going to be better than expected. The food was delicious. Would try again 10/10
Adriana Delgado
Jul 12, 2025
4
This is one of the few locations I can still say it is worth going to Cracker Barrel. The serve was very friendly and attentive. She seemed happy to be there. Extra points to her as she was covering for a coworker who was flooded in due to tropical storm Chantal. The food was tasty and fresh. Definitely one of the few locations left with good food, good service and clean.
Rob Tart
Jun 9, 2025
4
It was pretty good. We got steaks. My wife suggested that the next time we get steaks, to go to a steakhouse.
This is just not their forte. I've eaten here many times and the food is great. But if you want a steak, go to a steakhouse.
Tina W
Jun 2, 2025
5
We enjoyed our meal at this Durham location Cracker Barrel. The food as always was yummy. Good home cooking at a reasonable price. The meal I had was delicious especially the pancakes!
Our waitress Tyler was exceptional. Very hardworking, gave us good service and made sure we got what we needed.
James at the Host stand did a great job. We complimented Manager Jeremy on his great staff and on the food. We'll be back!
Melissa Watson
Jun 1, 2025
4
The service is excellent at Cracker Barrel. However, the food still leaves a bit to be desired. The smokehouse chicken was surprisingly tasty. The smokehouse shrimp was disappointing, especially since the serving is absolutely limited to the 5 shrimp shown in the promo photo. As the saying goes, a picture is worth a thousand words!
Bobbie oenning
Apr 17, 2025
5
As always very delicious food no matter if breakfast or another time of meal.
Prince Clarise Perimbie
Apr 7, 2025
4
Was driving by the city and decided to stop here for breakfast. The service was great. The atmosphere was wonderful and lovely. Great job guys, keep up the great work!
Jeff Bundy
Mar 23, 2025
3
We never recevied any bread and were told different stories. Initially, server said they were out and putting some in the oven. When we never got any, I asked about it and then he said said something about the oven or something else being broken and they were trying to get someone to fix. Baskets were taken to other tables--I couldn't tell what was in there so I didn't push it. He brought our check before we finished and told us to take our time. He never came back to check on us and ask if we wanted a take home order. I had to call him over for a takeout container.
