Cook Out
Phone: (866) 547-0011
Founded in North Carolina, Cookout is a crucial late night eatery across many cities in the Southeast. You can order from Cookout well past midnight, and at three different locations across Durham – just be prepared to wait in the drive thru line. While there’s much debate on the makeup of the perfect Cookout Tray, one thing is agreed upon across the board: make sure you order a milkshake.
Cuisines
- American
- Casual Dining
- Fast Food Chains
- Restaurants
Hours
Monday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Tuesday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Wednesday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Thursday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Friday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Saturday: 12:30 – 4:00 AM, 10:30 AM – 12:00 AM
Sunday: 12:30 – 4:00 AM, 10:30 AM – 12:00 AM
Tuesday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Wednesday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Thursday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Friday: 12:30 – 3:00 AM, 10:30 AM – 12:00 AM
Saturday: 12:30 – 4:00 AM, 10:30 AM – 12:00 AM
Sunday: 12:30 – 4:00 AM, 10:30 AM – 12:00 AM
Map
Google Rating
-
Placed order- paid $15.00+ only to get home and entire order was WRONG. This was a 7:07pm. I immediately called the customer service line and left a voice message; called back today at 9:27am, still vmail? They do not want to get customer feedback; no local number, only corporate. I would like a CREDIT. "Cindy" was moving too fast and not paying attention.
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Went to cookout terrible service. Young not white, not black girl could not count money and three times gave wrong change and kept saying to me “oh my god” finally someone else came to give right change and the young girl stood behind her and kept rolling her eyes and saying again “my gid”. Got home and the chicken cassidia was just a cheese cassidia. Worse service ever‼️. Will not ever go back to that one again. I thought NC was supposed to be friendly, courteous and very nice NOT so anymore with so much hiring of people that can’t speak English or count.
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My girlfriend and I was craving Cook out because we haven’t eaten it in a long time and we used to go to this location years back and the food was decent so we decided to order. We ordered a bacon cheeseburger combo and pulled pork sandwich with hush puppies. The food was absolutely vile. It smelled and tasted horrible, and after eating it, we ended up getting sick. We had to throw the rest of the food away because it was completely inedible. On top of the terrible food quality, the service was rude and unprofessional. This was an awful experience . I will never eat at Cook Out again because of this, that’s how bad it was. Complete waste of money!
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Fabulous food but lord have mercy don’t mess with Kiara. She is absolutely the rudest cashier I have ever encountered and she will scream at you. Don’t speak unless you are the driver and goodness if you are not ready to rapid fire your order don’t pull up. Other than that one of the better food quality and speed experiences I’ve had at a Cookout.
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0/10 — Would NOT Recommend
This was honestly one of the most disappointing Cook Out experiences I’ve ever had.
First, the guy at the mic was unnecessarily rude and overly technical when I was trying to order a Cheddar Style Grilled Chicken Sandwich. I’m trying to place a simple order, and he kept correcting me with, “Do you mean the char-grilled? The char-grilled?” Like sir… you know exactly what sandwich I’m talking about. There was no reason for the attitude.
Second, the Walking Taco had COLESLAW on it. 😩 I have been eating Cook Out for years, and I have NEVER seen coleslaw put on a Walking Taco. I genuinely thought there had been some kind of mistake.
Third, my grilled chicken sandwich had ONE strip of bacon on it. ONE. After all that back-and-forth at the speaker about the sandwich, I expected it to at least be made correctly. Instead, I had more onions than anything else. The sandwich was basically an onion sandwich with a little chicken and one lonely strip of bacon.
And finally… WHAT IS GOING ON WITH THE ICE?! Everybody knows Cook Out ice is crushed. Why did I receive huge chunks of ice like somebody went to the corner store and grabbed a $2 bag of ice?! 😭 That is NOT the Cook Out ice we know and love.
Between the rude customer service, the strange Walking Taco, the lack of bacon, and the questionable ice, this experience was a complete miss.
0/10. Would not recommend and honestly would not go back to this location.
Nearby Businesses
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