Monday: 10:30 AM – 3:30 AM Tuesday: 10:30 AM – 3:30 AM Wednesday: 10:30 AM – 3:30 AM Thursday: 10:30 AM – 3:30 AM Friday: 10:30 AM – 4:30 AM Saturday: 10:30 AM – 4:30 AM Sunday: 10:30 AM – 3:30 AM
Just left this Cook Out on Shannon Rd store number 137 and the young man who took my order was very polite and professional. The best drive thru experience I have ever had at any Cook Out. I just want corporate and managers to know how delightful I am from the customer service experience I had this evening. Wish I knew the young man's name. I tried to thank him before I pulled off, but he was very focused on taken care of the customers.
The date I was there was Oct 4 time 6:50 my order number was 1349 Cashier name was Paola. Is what is on my receipt. Please thank him for his excellent customer service this evening.
A Customer
Tremain Teel
Sep 16, 2022
4
I love Cook Out any day of the week! Apparently, I'm not the only one who likes to frequent this location. The only reason for the four stars is because all throughout the summer, they seem to always be out of watermelon for it's seasonal shake. Nonetheless, I get the same Cook Out tray every time and I've never been disappointed from this location!
Paul Rydell
Aug 17, 2022
5
This is a really great fast food restaurant! You can get a tray with a burger, a chicken wrap, and fries, and a soda for 7 bucks! Amazing.
Emily Kerl
Aug 17, 2022
5
went in at 9:19pm on 8/17, my shake was taking a little longer than usual so I asked the girl behind the counter. she was on it right away - still took quite a while. she came back and gave us the shake + some extra in another cup for the wait! made my whole night. 10/10 i hope she has a great night
Keith
Jul 8, 2022
4
Food is always hot and great, on par with any other cookout I've been to. Order is always right, but I rarely have more than just my 1 tray on order. (Cookout as a chain is one of my favorite places, though the value has dropped quite a bit in pandemic times. Portions aren't nearly as generous as they used to be, and everything is way more money. I still go now and then though.)
This location is in a very tight parking lot, it's usually coned off on one end which makes it worse. Be careful if you have a large vehicle. If it's busy you'll get in a bind and it'll be messy to try and get out.
Dining area is typical Cookout. Sometimes it's super clean, other times they just can't keep up and it's been wrecked by children and terribly behaved adults.
Patrick Lewis
Jun 23, 2022
5
This Cook Out has been here a long time and has been remodeled and looks great! Fast service, good food, great prices. No complaints.
