The staff was not overly friendly or knowledgeable but the location was clean and inviting. It is an exceptionally small location with no play place and they charge extra to play on the trampoline. There were no mascots for the kids to see or interact with. The pizza was delicious though I don't think that is a unique feature to this location.
Ernest Redding
Dec 26, 2025
5
The kids had a great time at the birthday celebration but, you may want to get them used to games that make loud noise beforehand. Our brand ambassador, Kameron, maintained a super enjoyable atmosphere for the lttle ones. We will totally do this again😉.
Sacorya Jiggetts
Dec 22, 2025
5
I Love all the employee's. They are so sweet and loving. They are very friendly and helpful. & dont mind chasing my 3 bad kids lol. The food is always good, never a long wait time. Games are always working. The crowd is always good. Would recommend 5 stars !!!!
Tanisha Walton
Dec 17, 2025
5
Great for toddlers and babies!! Friendly environment! Not too crowded & kids can be kids! I have a lot more videos and pictures but just take the babies & toddlers! The bouncy house is a separate fee.
Degnis Fuentes
Dec 17, 2025
5
I took my 5 year old child here and it was the best experience we have ever had. When my order was ready this young lady name Aylyn receives us with a warm smile. I think I fell in love😍
Adrienne Tegreeny
Oct 30, 2025
4
The employees are fantastic. Omar went above and beyond to help cheer up my very sad three-year-old. I was feeling kind of meh about the place but he really helped end the visit on a high note! I wasn't planning to come back but that interaction was so positive I'll be returning.
Both kids enjoyed themselves. It can get a bit pricey with multiple kids but it's a nice way to spend some time. We went on a weekday and it wasn't crowded. Only one game wasn't working and an employee took care of it right away.
Veronica Duggan
Oct 12, 2025
5
Best membership value! For $11.99 a month we get 100 games, 30% off food & drink, buy a special cup for less than $3 and drink unlimited daily. I can use it at any Chuck E Cheese nationwide, we get additional weekly things like reduced or free food, games, tickets AND I can share the games over multiple kids, they don't all need their own membership! WAY better value than Urban Air which I also have- urban air is reducing their value (removing their free slice of pizza & popcorn) while Chuck E cheese is increasing the customer benefits, and urban Air can only be used at ONE location chuck e cheese allows you to use it at every location! love this membership!
Elvia Reed
Oct 9, 2025
4
We have to chuck e cheese and run for thirty years period my whole family loves it now.
Kinsley Ackerman
Aug 30, 2025
3
Eh! Gets the job done for my kids. I’ve been here a few times and I’m never overly happy with my experience but it’s okay! Worth the memory making moment for the kids. The pizzas are always good, the machines are usually working, the space is outdated but clean. The staff is usually alright!
Bradley Bell
Aug 10, 2025
5
My family and I had a blast at this location! It was very clean and the staff was so friendly! The manager really went out of his way to make sure our daughter had a great time. We signed up for a membership and can’t wait to come back!
Michael Staton
Jun 29, 2025
4
This is a smaller Chunk E Cheese but my Austim son had a great time.
Becca
Jun 19, 2025
5
This Chuck E Cheeses in Durham has by far been the best environment of Chuck E. Cheese’s we’ve been to, our son has many many allergies which require some accommodations and the Durham location was amazing! We encountered issues at a location in Greensboro!
Tab Mcghee
Jun 15, 2025
5
I had my son's 13th birthday party here and it was awesome. Him and his friends had a great time and the food was great. Our host was also great. A good place for a smaller birthday party. The games and prizes were better than before the remodel.
Erika
Apr 5, 2025
4
Stopped in on a Friday around 6pm. It wasn’t crowed. Upon entry I was welcomed by an unpleasant smell. Overall I figured it would have been bigger on the inside. I expected more games for the children. Also wish they would have $10 game cards for purchase.
Sue Fennel
Mar 20, 2025
5
My grandson & his friends had a wonderful time! Very clean and bright! A 7 year olds dream party!
