They used to be amazing.. but recently every time I come they are forgetting a side or an entree.. it’s happen multiple times. Overall everyone is super nice, they just aren’t as amazing as they used to be.
Daniel luis Alicea
Aug 13, 2024
5
⭐️⭐️⭐️⭐️⭐️
Xavier's Service is Top-Notch!
I recently visited Chick-fil-A, and I have to give a shoutout to Xavier for making my experience exceptional. From the moment I walked in, Xavier greeted me with a warm smile and genuine enthusiasm that instantly brightened my day. He was incredibly attentive, ensuring that my order was perfect and even going the extra mile to suggest some menu items that I hadn't tried before.
What really stood out was Xavier's professionalism combined with his friendly demeanor. He was quick, efficient, and made sure that every customer felt valued. Even during the busy lunch rush, he handled everything with ease and a positive attitude. It's clear that he takes pride in his work, and it made my visit all the more enjoyable.
If you're ever at this Chick-fil-A, make sure to look out for Xavier—he'll make your meal experience truly outstanding!
Brian Siddle
Jul 31, 2024
5
It was an absolute madhouse when I went...and this location still got through the lines quickly and were nice. The managers were VERY involved in helping keep things running both inside and out. They also kept the tables clean, no complaints!
Ken Ray (mrkenray)
Jul 17, 2024
4
The most insanely busy half acre in Durham. This location was quick to adapt to the pandemic. The parking lot has been turned into a kind of maze in order to support all the takeout orders. It's a claustrophobic person's worst nightmare. Indoor dining has resumed as of May 2022. Mobile/delivery window added summer 2024. It's just as crowded on the inside as it is on the outside. Same food as it ever was. I do not agree with the company's politics but I cannot resist the chicken nuggets. Definitely look up the video "Chow down at Chick-fil-A."
Abel Batchelor
Jul 15, 2024
5
This Roxboro Road location is the best Chick-fil-A I have ever been to. Whether getting drive-thu or dining in, the service is incredibly fast and the food is always hot and delicious. The staff is very friendly and welcoming and regularly checks in on your table. The bathrooms are always clean as are the dining room.
Kim Ward
Jul 9, 2024
5
Christian was in the dining room and so helpful. We were there with several children. He continually asked us what we needed. We were going out one door and changed our minds and he ran across the room to open the other door. This location always has phenomenal customer service.
Ben Smith
Jun 19, 2024
5
First time at this location, I arrived around 12:10 and the place was packed as is typical for Chick-fil-A. The parking lot is anxiety-inducing and crammed, cars spill out into the street temporarily. The line moves incredibly fast, the workers are very efficient. I used Mobile Thru which helps speed things up even more (and is helpful to the team to not have to ring up another order amongst all the others). The order arrived quickly and was accurate. The sandwich was fresh, the fries a little sad and soggy but still good. Well done.
Miranda Vela
Jun 18, 2024
5
I've visited many Chick-Fil-A locations across various states, but this one truly stands out. The customer service here is exceptional.
A special mention goes to JJ, who is a fantastic addition to the team! My husband and I were having a rough day, and his kindness and smile brightened our mood. It's refreshing to see such a strong work ethic and genuine kindness in the younger generation.
Michael MM
Dec 26, 2023
4
Why do Chick Fil A parking lots feel more and more like one of those science projects where mice go through a maze to get some cheese? Regardless, food and service were great, as expected.
William Rattan
Dec 19, 2023
5
This location was very busy, but the staff was kind, thoughtful, and very efficient. We got through the line quickly, and the manager was observant and made sure we had room to maneuver our car out from behind a person waiting in front of us. I hope Chick-fil-A is adequately compensating these workers for making this system work!
