The people at the drive thru window early in the mornings are a bit rude sometimes, having full blown conversations while taking their time giving me my food. I like more of a personal interaction.
Oct 31, 2023
I mean this is how fast food chains should be ran not like that B.S. McDonald's and other so called fast food chains are ran this day in time.Great Service , Excellent Food and a Outstanding Atmosphere!!!!!! Just to let you know I eat there 4 to 6 times a week and I'm a hell of a cook so that tells you how wonderful the food and service really is! Thanks Chick Fil A.
Sep 27, 2023
I'm a regular customer who often visits this location. Lately, the fries have been subpar at best. It really been disappointing that this is becoming a reoccurring theme. I hope my next visit will be better!!!
Sep 23, 2023
I would like to shake the hand of whoever came up with the idea of servers outside as you drive up to take your order. Of course the food is good also. Waffle fries!! Yum!
And a vanilla shake with whipped cream and a cherry.
Sep 18, 2023
I've had countless delightful experience at Chick fil A . There warm hospitality delicious food and genuine care for customers keep me coming back.
Jun 15, 2023
I placed an order via Door Dash for myself and a few coworkers. When the order was dropped off, my drinks were not with the order. I could not catch the driver, so I called the store. Even thought I needed to speak to Door Dash, the owner Nick was very understanding and super nice! He wanted to make sure we had a great lunch, so he personally drove over to my job and dropped our drinks off himself. This is customer service that exceeded anything I have EVER had. He was so super nice and you can tell he is such a great human being!
I am still so impressed with his kindness and desire to make sure his customers are satisfied even if the mistake was not his. I cannot help but think about the Chick-fil-A commercials I've seen about the different employees and customer's. Nick definitely deserves to be in one of those commercials!! 10 stars to Nick and his entire store on Renaissance, near Southpoint Mall and Hwy 751, Durham, NC.
Jun 15, 2023
Hey, wonderful people! I must say Chick-fil-A is always the go-to fast food. The people there are nice, professional. My order came out good all the time.
May 12, 2023
Everything was great, I went through the drive-thru. Only thing, when ordering my sides for each meal, (i got yogurt parfaits for each of the 2 breakfast meals) the gentleman asked me which I would like, granola or cookie parfait. I told him I would like one granola and one cookie... essentially one of each. When I got home my friend only had yogurt and berries, no granola lol.
Apr 15, 2023
As always this store was fast, friendly, and delicious. This is a nice new store with modern aesthetics. The staff are always nice and very attentive. The food is hot, and fresh. Basically this restaurant runs as a well oiled machine. I have never waited more than a few minutes to get my food. Stop in and you will be pleased with your meal and delighted in the service.
Apr 13, 2023
My fries were cold, but I ate them anyway. It took 15-20 minutes for my order to be completed. There were only 3 other families inside the restaurant. I counted over 20 employees, not including the kitchen staff, and there were also 3 managers on staff. It should never take that long for food to be prepared and only to come out with cold fries. That's not chickfila standard. Most of the employees were standing around talking. The customer service here needs to improve also as well as the speed of production.