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7836 Leonardo Dr
Durham, NC 27713
Phone: (919) 206-4330
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Google Reviews

Photo of Tam J Tam J
Jun 12, 2019 5

Great place, food is always fresh. The staff is great!! The nuggets and strips are never to hard are over cooked.

Photo of Hunter Vook Hunter Vook
May 14, 2019 5

It's always their pleasure to serve you at Chic-Fil-A, something that can't be said about servers at eateries on similar price points. I feel welcomed. If you dislike chicken, then this place isn't for you.

Photo of Kat Kat
May 14, 2019 4

Love/Like them. Too much sodium in chicken including grilled; love the ice cream-doesn't upset my stomach like other places do; can you carry Stevia? Love my, "my pleasure "

Photo of Andrew Pierce Andrew Pierce
Jun 12, 2019 5

This location is fantastic. The level of service is superior to other locations- especially Southpoint Mall - food court or the 54 restaurant. The staff here is always excellent and it shows they have very strong management.

Photo of Jeff Pidgeon Jeff Pidgeon
Dec 27, 2021 5

There are not words that can describe the feelings I had driving through to pick up my food today. When most restaurants are having a hard time even hiring employees so they hire anyone they can and hope you understand the poor service, Chik Fil a has RAISED the bar on quality service. I almost exclusively support local restaurants, this place will be an exception to that. UNBELIEVABLE!! WHEN YOU CAN DRIVE THROUGH AND GET YOUR ORDER, almost WITHOUT STOPPING because of how efficient their system is. Thank you!

Photo of Kenny Chua Kenny Chua
Oct 14, 2021 5

Forget the food for a minute. I come here just to experience the logistical magic they've got going. This is the perfect marrying of technology and logistics. You have a bunch of ways to order, driving up you have 3 lanes, 2 regular drive through, 1 mobile order lane, pick it up inside or curbside. I place my order and pay beforehand, and when I arrive, no matter what lane I enter, how many cars are in front of me or behind me they somehow know your name and order (they do verify) and then you just pick up the food and go. 3 lanes converging to 1 pickup and they always get the order correct. Other places like McDonalds, have a mobile app too, but you still got to get there first, park at curbside or go through the drive through, THEN ONLY you place your order and then the experience is just like a regular drive through.

Photo of Kevin Stone Kevin Stone
Mar 22, 2022 5

Super friendly staff and fast service along with piping hot fries and chikken. Top it off with ice cold fresh lemonade and you have a winner! Clean place from top to bottom. Eat here with friends and family with no worries.

Photo of Maggie Rountree Maggie Rountree
Mar 11, 2022 5

We order a lot of boxed lunches for work and the team is always organized and on top of it! By the time I arrive my order is ready and they carry it out to truck! Alway super pleased with my experience here!

Photo of Shira Cobb Shira Cobb
Nov 17, 2021 3

I ordered a Cobb salad and it wasn't that edible today usually it is. As far as the Peppermint chip milkshake taste really good however the chips inside are irritating as you drink your milkshake. (I don't like the chips that much inside)other than that the milkshake is really good. I always love the customer service and as soon as you order your food the staff get your food to you so quickly.

Photo of Philip Pecevich Philip Pecevich
Aug 8, 2021 5

Great spicy chicken sandwich. Best fast food place. And really good chicken nuggets.

Photo of Trice S Trice S
Oct 5, 2021 3

The food is consistently hot and fresh. More choices in drinks is needed such as fruit drinks. The drive through attendants helps make the process of ordering, paying, and being served more efficient

Photo of Carl Frega Carl Frega
Sep 7, 2021 5

I've been in for dine in, take out, curbside, etc for years. Not ONCE have they gotten an order wrong or failed to deliver excellent customer service. And with absolutely crazy speed! Chick-fil-A is known for thier friendliness and fast service but this is really one of the stand-out stores.

Photo of Christa Pearcy Christa Pearcy
Jul 22, 2021 5

Delicious as always! Great hidden spot. Didn't realize it was over here. Thankful for Google maps!

Photo of Larissa Downs Larissa Downs
Jul 14, 2021 5

We loved the atmosphere that the staff provided. They were super busy, but were still super fast, friendly, and helpful. All the workers were encouraging each other and helping each other to get ahead of the inflow of orders. We really appreciated their attitude! Thanks, Chick-fil-A!

Photo of Bethany Greiner Bethany Greiner
Jul 14, 2021 5

The workers had such positive, joyful attitudes. They didn't seem like they were faking; it genuinely felt like it was their pleasure to help! It was an encouragement just to eat inside and hear them work. Also, the food was amazing, as always! 😄

Photo of Patti Duhon Patti Duhon
Jul 2, 2021 5

Best Chick-fil-A location I've ever been to (Renaissance). Always very courteous and go out of their way to make sure your order is right.

Photo of Levi Ellingboe Levi Ellingboe
Jun 12, 2021 4

I got the Cobb salad at this location and I highly recommend it! However, they have all these fancy and hip salad dressing options and I kind of wish I could just get something like ranch. Maybe I'm in the minority here. Service was good. Salad price was a little on the high end.

Photo of Joel Johnson Joel Johnson
May 20, 2021 4

I'm only writing this review to observe that this location once had amazing customer service. It's still good, but not amazing. I'm hoping they'll bounce back.

Photo of Richard Grant Richard Grant
Mar 15, 2021 5

Fast service. Order is never messed up and never have I received cold food, or food that looks old or warmed over. Great place to eat. It's worth the money!!!!

Photo of Haylie Abele Haylie Abele
Jan 14, 2021 5

Ate here today for the first time and talk about a well oiled machine! From wonderful customer service ordering to super quick and HOT food in less than like, 2 minutes. We were even there during lunch rush!

Photo of Roger Peoples Roger Peoples
Dec 8, 2020 4

Good food and great service. Which means... I'll be back! Chic Fil A is still #1, when it comes to consistent taste and service. (From FL to CT) This system/process, I NEVER mind paying a little extra for. I deserve this treatment.

Photo of Rashida Rashida
Nov 16, 2020 5

I have eaten at this Chick-fil-a location many times and have received overall good, friendly service. (I think there has only been one time that there was an issue with my order). I took the time to leave a review today because of the excellent customer service provided by Carmel. This morning I ordered and prepaid for breakfast via the app. When I arrived for curbside pick-up (arriving right before the end of breakfast), the app informed me that my order had been cancelled. I hadn't just ordered for myself, but for my entire family and an out-of-town guest. So this was a (relatively) big deal. Carmel came out to curbside pick-up to serve another customer and I explained my issue to her. I couldn't believe that my order was unknowingly cancelled as I was driving to pick it up, totally unaware. However Carmel was very polite and understanding and worked with me until the issue was resolved, while I'm sure she was also serving other customers and supporting her team. I'll have to return another day (much earlier than the end of breakfast) for my bacon (well-done!) egg and cheese biscuit. ;-) But interacting with Carmel made what could have easily been a totally disappointing morning into a much brighter spot in my day. Thanks again, Carmel!!

Photo of Roberta Wippich Roberta Wippich
Oct 19, 2020 5

I love Chick-fil-A. I have never had a poor quality menu item at any of their locations. On this trip, I got breakfast for my hubby and me. It was, as expected, delicious.

Photo of Michael Cross Michael Cross
Oct 13, 2020 5

Amazing how fast they were. 15 cars ahead of us and we were in and out in 5 minutes. Food was hot and seasoned well. Great location!

Photo of E P E P
Oct 6, 2020 5

I come here a few times a week on the way home - always fast even when there are 10 cars in front of you.

Photo of Michael Beckard Michael Beckard
Oct 5, 2020 5

Thank you to the great staff for serving everybody over the last several months. It's been very appreciated by many. Keep up the great work!

Photo of Denis Hasenauer Denis Hasenauer
Sep 19, 2020 5

Great food. Great service. Tired though of drive through; want to eat inside at a table.

Photo of Beth Roberts Beth Roberts
Sep 14, 2020 4

Why can't the grilled nuggets come in a 30 count too??? ☹️

Photo of NurseNico NurseNico
Aug 17, 2018 5

There’s a reason why Chick-Fil-A is always full! Great food but most importantly, they make you feel at home. Spoke with one of the Managers named Ben about an interesting situation with my Nursing school. He was more than helpful. This location is by far the best in the triangle, and sometimes I drive an extra 5 mins just to get to this one. 10/10

Photo of Shera Fullenwider Shera Fullenwider
Sep 1, 2020 5

They have the perfect set up and the food was hot and exactly what I ordered!

Photo of David Kistler David Kistler
Aug 18, 2020 5

Very efficient and organized. The Chick-fil-a folks know how to run a business, unlike many other fast food places

Photo of Wanda Bryant Wanda Bryant
Aug 8, 2020 4

I like the way Chick-fil-A is handling their drive thru ordering. They have 2 lanes with staff equipped with order processers outside in the drive thru taking your orders and they repeat your order to you with no crummy loudspeaker that you cant understand them through so you know they got your order correct. Its fast process and if you need a menu they have copies right there to hand you for you to read and order from.

Photo of Barbara Morris Barbara Morris
Jul 3, 2020 5

Miss goin here lines r too long but i love chick fil a

Photo of Polycarp Omollo Polycarp Omollo
Jul 10, 2020 5

Chic-fil-A never disappoint. Delicious food and good service. The line is getting though. You may want to open another location.

Photo of Harvey Turner Harvey Turner
Jun 28, 2020 5

Drive thru was quick and restaurant was very clean. Food ordered prepared quickly and was fresh.

Photo of Grant Porter Grant Porter
Jun 13, 2020 5

Good covid saftey precautions and good chiken

Photo of Nakoa Sones Nakoa Sones
Apr 21, 2020 5

I LOVE chick-fil-A the staff are great and are willing to give me a plain old grilled chicken fillet with nothing else also I reccomend the large cookies and creme milkshake and dipping your fries in it

Photo of beth thomas beth thomas
Aug 27, 2017 4

When did Chick fil-A start putting shaved meat on their market salad? Gross! It didn't taste like their grilled chicken and it didn't look like it usually does either! This was more like lunch meat! This is the first time they have ever let me down, so I'm still giving them 4 stars.

Photo of Angela McCune Angela McCune
Feb 2, 2020 5

If you're going to eat fast food, this is one of the tastier choices. With options for multigrain rolls and kale salads they are working on healthier options, too.

Photo of Caleb White Caleb White
Jan 4, 2020 5

Amazing service, as usual. Very friendly, super helpful staff. Food was great, and lives up to the brand. We've been here drive thru and in store, many times. There's a kids play area inside, tons of kids in there having a great time today (Saturday). Wonderful location, very reliable and exactly what you want from a CFA location.

Photo of Brandy Creed Brandy Creed
Jan 10, 2020 5

The lady that usually works drive thru with the short hair is so sweet! She always has a smile on her face and makes us smile and laugh. I love getting to see her. She helps brighten my family's morning.

Photo of Doug Montgomery Doug Montgomery
Nov 30, 2019 5

I'd definitely visit here again. Our server was quick & helpful. Of course, the food was all delicious. We enjoyed the clean, quiet atmosphere and even heard the manager praising the team for their great work handling the large lunch crowd on Black Friday.

Photo of Josh Harlos Josh Harlos
Nov 21, 2019 5

As always, great food and great service! This location was clean and staff was friendly and quick.

Photo of Amie & Joe Lemire Amie & Joe Lemire
Nov 9, 2019 5

Excellent good and awesome service! An example for other fast food.

Photo of Jonathan Ramey Jonathan Ramey
Oct 24, 2019 5

One of the fastest services I've received. Good was literally ready when I finished paying. Polite, clean... Amazing!

Photo of Daniel Stanley Daniel Stanley
Oct 23, 2019 5

Never had a bad experience here; The restaurant is always immaculately clean, the staff are always incredibly friendly, and the food is always enjoyable. Chance is great!

Photo of Kaitlyn Perry Kaitlyn Perry
Aug 29, 2019 5

service was fast as usual and the order was 100% accurate. amazing chickfila. ordered on the app and pulled into the drive through and they had it ready in 3 minutes.

Photo of Kaine Beedenbender Kaine Beedenbender
Oct 7, 2019 5

This company in general really stands out. It doesn't matter what location, they always have plenty of staff, quick service, and fresh food. All other FF places with the exception of Chipotle should take notice. They also have it down.

Photo of Pamela Torain Pamela Torain
Sep 3, 2019 5

Having a meat-free day and it is easy to do at Chick-fil-a! The superior side with nut topping is fantastic. And the new Mac and cheese side dish has the potential to rival the Popeye's chicken sandwich apocalypse. I went to go to a few different locations in order to catch it before it sold out over the span of 2 days. I may NEVER make my *famous* Mac and cheese again...this will be my go-to for comfort food. 😉

Photo of Kyle Dishman Kyle Dishman
Sep 21, 2019 5

Great food court option that has a decent selection of their menu available. You can place and pick up mobile orders from here as well. If the order line gets too backed up, they have a person who can take your order while waiting in line to help shorten the wait. All in all a well run location.

Photo of Roseana Matthews Roseana Matthews
Jul 11, 2019 5

The customer service is second to none! Very family friendly and kind. Ms Cynthia treats you like family!

Photo of Jeremy Karpel Jeremy Karpel
Aug 17, 2019 5

Great as always! Elementary school fundraiser here today...great that CfA gives back. .

Photo of Wilson Wilson
Aug 14, 2019 5

I received exceptional service from this location. I would like to thank manager Bennet Goss and staff for not only providing exceptional service I received while visiting their location but going above and beyond and for finding my phone that I left and sending it to my doorstep all the way in Detroit, MI.

Photo of Steven Rhoades Steven Rhoades
Jul 10, 2019 5

This is a fantastic place to eat. The employees here are extremely polite and helpful. We visited while it was cow appreciation day. What a fun time to be there eating lunch.

Photo of Roberta Wippich Roberta Wippich
Mar 29, 2022 5

I've started buying the Lemonade by the gallon. That way I always have some in the fridge when I'm ready. So far, I've gone through a gallon in 4-5 days. However, summer is coming, so my intake will likely increase.

Photo of Ross Yannayon Ross Yannayon
Jul 23, 2022 5

I really appreciate the consistent, high level of quality in food and service. Making a mobile order in the Chick-fil-A app and picking up through the drive-thru couldn't make it any easier.

Photo of Patrick Lewis Patrick Lewis
Aug 12, 2022 5

Fast, friendly, accurate service with good food. Chick-Fil-a is the gold standard of fast food customer service experience, and especially this location.

Photo of nita thomas nita thomas
Jul 7, 2022 5

I love all of the locations I visit, but this one always have fast service with the lines constantly moving and the food is always fresh.

Photo of Mariecar Padua Bowers Mariecar Padua Bowers
Jul 23, 2022 5

Great service in drive thru. Always got our orders correct and their food & milk shakes are delicious!

Photo of Kim Myers Kim Myers
Sep 18, 2022 5

Friendly, respectful employees who quickly take your order and make sure your order is correct. Food is always great!

Photo of Esther Cortez Esther Cortez
Sep 12, 2022 3

This time I was specific about the amount of ketchup and hot sauce I wanted and arrived home without either. Instead I had Chick-fil-A sauce. Disappointed but I tried.