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Bruegger's Bagels


4104 Surles Ct
Durham, NC 27703
Phone: (919) 941-6306
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Google Reviews

Photo of Malikah Mustafa Malikah Mustafa
Jan 12, 2024 5

I am ALWAYS greeted with a friendly smile and EXCELLENT Customer Service whenever I visit this bagel store. The manager Lori and assistant manager Claire are so sweet and friendly to everyone. They also remember my “special” order every time I come in! I just love the food here - Would definitely Highly Recommend!

Photo of JJ JJ
Nov 10, 2023 4

I was a little confused because I got a turkey egg cheese bagel with no egg and unfortunately it was like 6$ but I take partial blame as I didn’t check my slip. Overall thought the bagel was still very tasty.

Photo of Elissa Elissa
Oct 18, 2023 5

I wanted to take a moment to express my deepest gratitude for the exceptional service we received from your team. Yesterday, we placed a catering order for our Pharmacy Week celebration, and the experience exceeded our expectations in every way. Upon placing the order, I included a special request in the comments section, hoping to add a personal touch to our celebration. When we arrived to pick up our order, we were absolutely delighted to find that each box was adorned with an adorable printed image that read "Happy Pharmacy Week" and "Thank You For All You Do." This small but incredibly thoughtful gesture meant the world to our team and went a long way in making our Pharmacy Week celebration truly special for our hardworking employees. The quality of the breakfast was, as always, outstanding. The bagels were fresh, the spreads were delicious, and the variety catered perfectly to our diverse tastes. Additionally, the pick-up process was a breeze. Everything was ready and organized, allowing us to get back to the office swiftly. Your team at the Shiloh Crossing Bruegger's Bagels has proven that you not only excel in providing delicious food, but you also go above and beyond to ensure your customers feel valued and cared for. Your dedication to customer satisfaction is truly commendable. Thank you, Bruegger's Bagels - Shiloh Crossing Team, for making our Pharmacy Week celebration one to remember. We look forward to continuing to enjoy your exceptional service and delectable offerings for many celebrations to come!

Photo of Chris K (Crispy) Chris K (Crispy)
Oct 12, 2023 3

They had a good number of staff people working, yet even when there was a lull of customers noone came out to clean off the tables. The everything bagels are not as crisp as they used to be. I think it's because they don't put any egg wash on them like they do the other ones when it goes in the oven. Disappointing!

Photo of John Lawler John Lawler
Aug 26, 2023 5

One of the most delicious breakfast bagels I’ve had. Nice variety of gourmet bagels to purchase. Their bagel sandwiches are definitely the best I’ve had and they cut them in half for ease of eating! The composition of the bagel sandwich was perfectly executed. Delicious and creamy, while not soggying the bagel itself. Solid structural integrity of the sandwich. Super delicious cream cheese selection. The honey sriracha was my favorite. The staff were all very helpful and friendly too. Very nice and welcoming!! I’ll be getting all my bagels from here from now on! The prices are also quite reasonable. Bakers dozen is ~13$. Great treat for grabbing some bagels for when family is in town from here.

Photo of Daniel Duke Daniel Duke
Aug 22, 2023 5

Friendly neighborhood place. Have visited this location for years. It's a franchise location so you can sit down and eat unlike some of the corporate owned locations around.

Photo of Tommy Mann Tommy Mann
Jul 14, 2023 5

Fire!!! Everything we ordered was delicious. The line was long and there's a reason for that, It's because the place is so good!!! Will definitely stop in the next time we're in town.

Photo of Merria Benton Merria Benton
Jun 16, 2023 3

I ordered a door dash, and received my orders and they were missing the meat on the bagel.... called and let the assistant Manger know what had happened and she advised me to contact door dash. However, I was able to speak with the general manager and she was excellent! She explained everything, and now I know how everything work! So I'll drive there from now on.