Name: Bicycle Chain - Durham
Telephone: (919) 286-2453

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Phone: (919) 286-2453

Directions 4.3

Google Rating

4.3

Jerry Cai 10 months ago

Amazing shop, even better people! Jacob was incredible at answering my questions, even for a simple back wheel flat replacement. What started out in my mind as a quick stop and go, turned into a mini fireside chat about the history of aluminum frames innovation by Cannondale, the Zen of motorcycle maintenance and the versatility of Nike killshots. Felt like I was learning much more and gaining a greater appreciation for cycling even from a routine service appointment. Thank you and I will be back 🙏
Emily Teasley 10 months ago

My husband and I came in looking to see some bikes, Dave greeted us at the door and was so extremely helpful and knowledgeable. We thoroughly appreciated all his help and we were able to get some great bikes with the Labor Day sale, we did go purchase from the Raleigh location due to inventory.
Jaimon Jose 11 months ago

I had a fantastic experience at this shop today. I brought in my bike after struggling to replace the rear derailleur myself. Steve was knowledgeable and professional, taking the initiative to help. He even tried to save the derailleur I had disassembled to avoid extra costs. He exceeded his initial promise by also adjusting other cables and the rear wheel. I went for a 20-mile ride this evening, and the bike felt great—much easier to pedal. You’ve gained another loyal customer, Steve. Thanks for taking such good care of my bike.
Tracie Estep 3 months ago

This place is a complete scam. I bought a bike with a very expensive lifetime repair warranty in 2021. They said it would be free for any repairs for life. Well, I went in for a repair today and the service guy told me that the warranty not only expired, but was only a manufacture warrenty. (I NEVER just buy manufacturer warranties). I was actually going to repair that one AND buy a bigger bike, but after I was informed I would have to pay for all repairs, I will never spend another dollar there. I let them tell me about the $300 used bikes, but then left to buy the same bike, brand new from Walmart for $160.
Beverly Pharr 11 months ago

It was a great experience! Adam was so helpful, knowledgeable, professional, and courteous. I got everything I needed for my bike and safety. The selection of smaller framed bikes gave me options (4’10” petite woman needs a smaller frame). I love the bike!