Name: Barnes & Noble
Telephone: (919) 489-3012

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Phone: (919) 489-3012

Directions 4.6

Google Rating

4.6

Hazel Hughes 3 months ago

First off, it was a very spacious place. Not too crowded, and the books was neatly book shelved. Has two stories inside could spend hours there. The bounus was the coffee shop inside. They make a really great coffee drinks and snacks. My drink came out perfectly, and the cookies was yum.
Sam Ayoub (DDKits) 8 months ago

This review is about Starbucks at this location, which felt a bit strange. I ordered a pink drink with light coconut milk and light ice. What I got was water tinted pink with ice and just two drops of coconut milk. I'm wondering if paying $6 for water is worth it! The best part was when I asked the staff if there was a mistake; she didn’t realize she was missing something and asked if I wanted to add anything else. Please let me know if this is a common experience at other Starbucks locations. Thanks.
Rana Patterson 4 months ago

I feel like this is a particularly good location. The staff are super helpful and nice. You don't have to go far if you need help. And the retail phenomenon of everybody checking out at the same time is always handled super well in my experience. They're quick to get people to the front when needed.
Drew a year ago

The staff here is so nice, both at the Starbucks and the Barnes and Noble! The location is always very clean, they are well organized and they keep things stocked up. As of today, they do have Christmas stuff out, so definitely stop by and pick up some presents!
Ashley 5 months ago

Similar to the other people who left a comment. I experienced a similar surveillance situation yesterday. The manager of the store Tim tried to disguise it as Customer service, but it quickly turned into watching my every move. Honestly, expespected Tim to pop out of the ceiling thats how dedicated he was watching my sister and I.

I was simplying reading some of the books in the back and he asked me if I needed anything. I smiled then said I'm doing well thank you!(honestly appreciated the service). I walked over to my sister and he asked me the same thing I simply smiled and said I'm doing well. No matter where I went Tim was there also. While we were in check out Tim was in the back hovering. After him just staring and watching us it would be nice if he could at least help with the line. Anyways after check out we sit by the magazines to check our phones really quick. Like clockwork guess who appears.... Tim! He appears out of no where by the magazines and whispers into his mic while watching us. As soon as I saw him he snuck back into the shelving. Honestly this freaked me out and just confirmed my suspicion. He came out like an eclipse or batman.

I later told him that he made my sister and I uncomfortable and honestly scared me by the way he was following us. He said it was because he didn't recognize me and he was just checking on everyone in the store. I was thinking if your about customer service or checking on everyone in the store. Why are you not helping at the register or reshelving anything. Honestly he was scrambling through his words and I didn't believe him. I've been here multiple times with my other friends and honestly never experienced anything like this. This man needs to stay off some discord servers and again get some counseling.

I joke, but stuff like this is painful to experiance. For anyone who experiences anything like this know that your not alone some people are honestly stupid. They don't deserve the energy.

Oh also I will be calling corporate about Tim.