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Barnes & Noble


8030 Renaissance Pkwy
Durham, NC 27713
Phone: (919) 806-1930
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Google Reviews

Photo of Marky Mark Marky Mark
Jul 30, 2019 3

Nice place and the coffee was good. Went on July 4th about an hour before closing. I felt rushed the whole time. It's not like I came in 10 minutes before closing, otherwise, I would have taken it to go. Also, employees were mopping and putting chairs up during this time. I get it, ya wanna go home but you have a posted closing time. You should post a cut off time if you're going to treat customers like that. You're very fortunate to have dedicated customers. Keep on this path and we will stop coming.

Photo of CA Henderson CA Henderson
Aug 3, 2019 4

The staff is usually very friendly. Sometimes they don't have something you might want in the cafe, but that is completely dependent upon what is made available to the cafe through the distributor and Starbucks. But it's usually a good experience in Barnes & Noble. I just want them to have old books too! 🙂

Photo of Leanne Tupper Leanne Tupper
Jul 14, 2019 4

This is a large location and of course huge variety of products including sale bins which I love. My only complaint is that the prices are high, especially in the children's section I think. It's still a very nice place to grab a coffee and just browse or enjoy the quiet environment.

Photo of Jared Bradley Jared Bradley
Aug 20, 2019 5

Great place to shop and read! Nice people, friendly environment, and good service! You will find nearly all of your favorite book authors here.

Photo of Cyrus Cyrus
Jun 29, 2019 5

Great employees and is a quiet and peaceful environment in a relatively great location. Nothing wrong about this place and always keep their books organized.

Photo of Nixon Cheaz Nixon Cheaz
May 29, 2019 5

Love Barnes and Noble. It's such a welcoming place full of book choices. The one in Southpoint is great. Highly recommended.

Photo of Oyuki Marquez Oyuki Marquez
Jun 6, 2019 4

The best library. A ton of books and has activities for kids every month. They have a space specially for kids where they can read a book and see if they love the book.

Photo of Luminoso-Kenneth Cruz Luminoso-Kenneth Cruz
Jun 11, 2019 5

It's a Barnes and Noble! It's clean and rather quiet. Great place to browse for and buy books. They have an elevator for an accessible second floor, but the layout is rather tight.

Photo of Ann Vogler Ann Vogler
Jun 7, 2019 5

Love this place. We go too much :). My husband has also gotten hooked on buying books.Get the membership! One of the best annual memberships I have! Worth every penny with the Starbucks rewards and book savings! Puts amazon prices to shame when you use Barnes and Nobles’ membership!

Photo of Ema Centonze Ema Centonze
Jun 4, 2019 3

Great place, where you can take the time and you'll always find something at the end! My only minus is for the managing team. During the week it's almost like nobody is working especially in the morning so you can be in the position to try to find someone, by yourself, if you want some advice or wait easily 15 minutes to get to the cashier only because there is only one person working.

Photo of April M. April M.
Mar 27, 2022 5

I must say the best thing about the store other than the location, is the kids area. If you have small kids and just want to get them out of the house, I recommend this location! Nice and clean ☺️

Photo of Amanda Saunders Amanda Saunders
Dec 30, 2021 3

Typical Barnes and Noble, however if you at Southpoint go here for Starbucks! You can wait 5 minutes here or half an hour in the mall for the exact same drink. HOWEVER they do not accept Starbucks gift cards.

Photo of Ozymandias __ Ozymandias __
Jan 9, 2022 3

I love book stores. However, they're just too expensive. Went there to buy a bible, and found one I loved for $80. Checked online while I was there and found the same bible at Christianbook.com for 35% off. Asked someone at customer service if they match prices, and he said they don't and walked away.

Photo of Samantha Meese Samantha Meese
Dec 19, 2021 3

This Barnes and Noble is large and well stocked. Usually my shopping experience is pleasant. However, the manager screams across the store when he sees people using the escalator incorrectly. It’s now happened three times that I’ve been here. It’s very unprofessional and really awkward for everyone else in the store.

Photo of Thaddeus Paulsel Thaddeus Paulsel
Nov 6, 2021 5

Very large (2 story) Barnes & Noble. Much larger selection than the average store because of the larger space. It was very clean and the employees were very nice. The Starbucks inside looked nice, but there was a line, so I declined to try it. Nice book shop with good organization!

Photo of Felicia Bunch Felicia Bunch
Jul 11, 2021 5

Great clean place and amazing staff, really good selection of books for everyone! Really love it and there's even a starbucks inside if you wanna sit and read some of your new book! Great place would go here every day (but I'd be broke by the end of the week lol) amazing place!

Photo of Michael Smith Michael Smith
Jun 26, 2021 5

I think my daughter brings me here because she knows I'll buy her more books than her mother.

Photo of Sharon Smith Sharon Smith
Jun 20, 2021 3

I haven't been to Barnes & Noble since pre-pan days. I usually buy a Martha Grimes (Richard Jury) or a Sandra Brown, plus a few from the discount rack. The store had been totally rearranged, and not in a socially distant way. LOTS of magazines/periodicals. Not as many mystery/thrillers. The discount rack was populated by what I guess locked-down folks would want: self-care stuff and alternate history fare. Plus well-into-the-series volumes. I grudgingly selected one and left with it and a 2019 Sandra Brown.

Photo of Luis Quiroz Luis Quiroz
Jun 7, 2021 5

Clean, not too crowded, Starbucks Coffee inside is great, plenty of tables to sit at, large selection of books, and excellent customer service.

Photo of Christopher Greer Christopher Greer
Jun 11, 2021 5

Becca, one of our favorite Baristas, is always so helpful. We work here at Southpoint and we are frequent visitors when we need a caffeine fix. This crew is very kind, very helpful, and always ready to help make our day better. Sorry to the rest of you lovely ladies for not knowing your names!! Love you all! -Sleep Number crew.

Photo of Roni Dez Roni Dez
Apr 22, 2021 5

Always a pleasure browsing and shopping here. I highly recommend checking out the sale and clearance sections. The staff are always kind and willing to help. One of my favorite Barnes and Noble locations to shop and grab a quick bite to eat.

Photo of Sarah Chittenden Sarah Chittenden
Feb 7, 2021 5

Great store with an excellent location. Well staffed and stocked. Highly recommend if you can't shop local.

Photo of Livio Forte Livio Forte
Jan 16, 2021 4

Large store with 2 levels of books. There was a store employee at the door to assist you where to go to locate the section of books that you are interested in. The check out line went a little slower than I anticipated but it was a good experience.

Photo of Annette Branco Annette Branco
Dec 31, 2020 5

Staff very helpful. Picked up several books from my list of wants. A staff member saw my hands full and brought me a basket. Like the discount for being a member.

Photo of John Bonitz John Bonitz
Dec 27, 2020 5

I ordered online for pickup, but didn't have much time to give the staff for pickup, as I was rushed to get home. Staff were very helpful and patient with me, even though I arrived shortly before closing, at the end of a long Boxing Day, and I know they were all quite tired from a busy holiday season. Kudos to all! And thank you!

Photo of Ellen Cohen Ellen Cohen
Dec 25, 2020 4

Very good selection of games which is what we were looking for. Always helpful and friendly staff. Good selection of books for browsing for something to read. Good setup for checkout so that despite the crowd we got through quickly.

Photo of Burnes Ray Burnes Ray
Dec 3, 2020 3

Snotty staff, less than thought out covid procedures, expensive. Gone down in my opinion.

Photo of GrimKhazi .! GrimKhazi .!
Nov 10, 2020 4

Its a store for books. Not much going on. The restroom was clean. Didnt try the cofee bar they had but people seemed to be going at it. There was some performers outside the place. So you grab a good book, get your coffee, then head outside and chill by the fountain as this guy juggles fire batons. Nice to see a place connected to a mall doing well. Brick and morter stores don't do so hot. The negatives is that all the books I wanted was cheaper on Amazon, walmart, or target. A $40 dollar book i wanted was 15 at target. I saw almost everything I wanted like that. 1 star off for prices.

Photo of Cheri Gray Cheri Gray
Nov 15, 2020 3

Excellent store. Surprisingly they didn't have a single book on grad school app process

Photo of Rick Austin Rick Austin
Sep 15, 2020 3

Sorry mag selection

Photo of Laura Stout Laura Stout
Aug 27, 2020 3

Magazine that I wanted was not there. All they could tell me was that they hope to get it sometime but they don't know when.

Photo of Jael Vazquez Jael Vazquez
Aug 27, 2020 5

I've been to this location numerous times pre and post coronavirus and have been pleased. It is usually well organized and clean. Staff is helpful and courteous.

Photo of Daniel Decker Daniel Decker
Aug 11, 2020 4

Very nice location and layout! Employees very nice.

Photo of Tim O'Sullivan Tim O'Sullivan
May 5, 2020 4

Massive Barnes & Noble on two floors. A huge selection as you would expect, and lots of CD's and Vinyl.

Photo of Frederic Delaveau Frederic Delaveau
Apr 8, 2018 4

Compact store with extensive others. The personnel is very friendly and are very literate. We have been advised for readings from French US and Latin authors. It s conveniently located at the very middle of the street so it s a good stop during your shopping time

Photo of Jason Addison Jason Addison
Jan 17, 2019 5

Likely the best Barnes & Noble in Durham, they have a incredible stock of games, toys, books (of course), and other items. While I do not understand the the logic of continuing with an electronics department at this point, that has little to do with whether or not I can recommend this place. The Starbucks is quick and efficient. The employees were always available if I have a question, but thankfully they do not press or overly invade your space. The two-story design is unique among Barnes and Nobles that I've seen, and there are plenty of tidy areas to sit down, take a load off, and decide what you're going to get. I find that Barnes & Noble is doing better with their pricing than the last time I checked in. Because of this I can actually recommend buying books here as opposed to online. I do not recommend joining their club unless you are a frequent shopper. Full disclosure, I used to work for the retailer way back in the day. The breakdown back then was, if you're going to spend $200 or more a year, join the club. If you're not then don't. Now I specifically didn't ask about this, but this hadn't changed as of a year ago.

Photo of Dana Higgins Dana Higgins
Jan 10, 2020 5

It's always fun browsing bookstores and this so happens to be the one I always go to because it's closest to me. The staff is friendly and the store is always clean. I wouldn't recommend coming here if you want peace and quiet because it's always busy, but not a bad thing, in my opinion.

Photo of Chris Classen Chris Classen
Nov 9, 2019 5

Lots of good ideas for gifts. They has a used book section, coffee, wifi and goodies to eat. Always friendly helpers available.

Photo of Helen Levers Helen Levers
Nov 9, 2019 5

I love this place. Being able to browse the aisles at leisure with a Starbucks coffee in hand. I never leave without buying something 👍👍👍

Photo of Madhura Naik Madhura Naik
Nov 5, 2019 4

What's not to love in a giant bookstore! You can find almost any paperback/hardbound you want here. Fun browsing experience and a nice cafe on the side to sip some liquid happiness while you're choosing your next read. The staff is super friendly and will guide you towards interesting sections in the store and introduce you to lesser known authors. Highly recommended if you're visiting Southpoint mall, which btw is also a great place to walk/browse around!

Photo of Alivia Evans Alivia Evans
Sep 30, 2019 5

Great staff! Super helpful and enthusiastic about their job. I've gotten some nice recommendations from a staff member as well

Photo of Ross Workman Ross Workman
Sep 18, 2019 5

This is a fun bookstore. We came late on a Saturday night, so there were a lot of energetic teenagers hanging out in the kids section, but the employees did a good job of encouraging them to move their party to other locations. Overall nice, clean, good service, and convinient.

Photo of Carpe Diem Carpe Diem
Oct 10, 2019 5

Great place to sit, study, have a coffee, and browse books and things. I always stop here after walking through the South point mall. Has both indoor and outdoor seating which is a real plus.

Photo of Page Long Page Long
Oct 13, 2019 5

This is a great location. It's two stories, so each section has a good bit more than other Barnes & Nobles locations. They have a large starbucks and a great stationary section. It's fun to walk around and look at all the different types of books. They have comfy chairs to sit and read.

Photo of Ken Ray (mrkenray) Ken Ray (mrkenray)
May 7, 2022 5

If you are the kind of person who enjoys browsing through books, it has to be done in the real world. Online shopping is not sufficient. We lost so much during the pandemic, it is wonderful to see that this great big bookstore is still standing. The children's department upstairs is fully stocked. The old media section now sports a small but decent crop of vinyl records. Nowhere near the gathering place it was, still great place to visit.