Main issue was the Starbucks. I come into this Barnes n Noble almost every time I visit Southpoint, because it’s nice. I love the book selection, the kids area, and the records, cds, and dvds area as well. I usually don’t even look twice at the Starbucks but this time I was with my friend and we wanted to get something from there. I got a coffee, thinking it would be Frappuccino but I didn’t see anything like that on their menu, so I chose the next best thing. My order comes out and I didn’t like the taste so I ask if I could exchange the drink, politely. The girl who made my drink comes up with an attitude and asks what happened, and that she made my drink how I asked for it. I reiterated again that I just wanted to exchange it and she acts as if I was bothering her. I exchange my drink and wait for the new one to be made and she never called out my order number. Very rude and uncalled for. It’s safe to say I won’t be going back to the Barnes n Noble Starbucks again.
Keith S
Nov 24, 2022
4
Great ambiance, great selection of books and gifts! I did not interact with the staff but they seemed nice. The bathroom was rough.
Matthew Henderson
Nov 14, 2022
5
Really nice Barnes & Noble location with what seems like a big selection of books. My wife and I enjoyed our visit, and sipping on some coffee at the Café while reading. The mall out here is nice!
Erik P
Jul 21, 2022
3
Second time here and place hasn't changed.
Venue - Same layout as most Barnes and Noble stores. Restroom is in the poorest conditions and can really use help, scared myself here having to take my lil one to use the Restroom. Place seems to be always going thru some remodeling.
Staff - Not sure if it's short staffed or not but always hard to find someone to help or place is a mess and needs cleaning up of books and shelf.
Location - Convenient to been located at Soutpoint
Overall place needs help or it will be ran down.
Amie Knight
Jul 10, 2022
3
Sure wish the romance section was bigger. That whole b&N and half an isle for romance. Boo!
Elizabeth Sawyer
Jun 20, 2022
5
Barnes & Noble is one of my favorite places to visit and hangout. Great selection, easy to browse. Love the BookTok displays for trending books. Would love to see a feature of indie authors.
Ken Ray (mrkenray)
May 7, 2022
5
If you are the kind of person who enjoys browsing through books, it has to be done in the real world. Online shopping is not sufficient. We lost so much during the pandemic, it is wonderful to see that this great big bookstore is still standing.
The children's department upstairs is fully stocked. The old media section now sports a small but decent crop of vinyl records.
Nowhere near the gathering place it was, still great place to visit.
