It's a quiet location except for weekday lunches. Remodeled inside, caring manager.
A few TVs to distract you is nice.
A little more care paid to the floor in front of the soda machine would make it nicer. Watch your step there. Restrooms were well maintained.
Jul 31, 2019
We ended up at Arby's bevasue the other choices didn't work out. The young man at the counter was kind and courteous, the food was as expected. It was clean, just one homeless person wandering around. (typical for the area)
Aug 7, 2019
Army's is a reliable good roast beef sandwich! And I always get the potato cakes, yummy.
Aug 5, 2019
Good fast food and friendly staff! Nice restaurant.
Jul 29, 2019
This review is specific to the Arby's location we visited. The food was good, the service was good. My issue was with the "clientele" hanging around the dinning room with food brought in from a convenient store. One particular gentleman seemed to make an afternoon of it, lounging in the booth, staring uncomfortably long at customers, taking smoke breaks to then returning back to his spot in the booth. To be honest he did not look like a customer at all, it appeared he was just hanging out, killing time. The incident made my 2 young children uncomfortable, being starred at the entire time we ate. Arby's has lost a paying customer for one that just sits there not buying anything. This is not a successful business model.
May 26, 2019
Manager is nothing short of incompetent. After his employee told me to speak up in a very impolite manner while a train was going by we pulled up to the window and waited 2 minutes before we were spoken to and asked to pay. We were the only person in the drive thru and there was only one customer inside. We were told to pull around and wait for the food and they would bring it out. After sitting for 10 minutes in the car (no exaggeration) we decided to walk in and get our food the manager was the only one standing there and when we asked about our food his response was “I mean they’re bagging it now” no apologies for the service we were met with. Would not recommend this location to anyone. I will no longer be putting any money his pocket or his rude employees.
May 13, 2019
Went to this Arby's on Route 54 in Durham and was very disappointed. It used to be great customer service but they have new staff and it is now horrible. They don't listen to what you're asking for and they don't care one way or the other.
Apr 7, 2019
Order a family pack meal, they forgot to put mozzarella sticks in and packed wrong sliders, only found out when I got home. Called back, nobody answered the phone at 3pm on a Sunday. NOT happy!
May 6, 2019
Pleasantly surprised, it had been years, won't be before the next time. Great selection, very well prepared
Feb 10, 2019
One of the better run Arby's much less fast food joints in the area. Always courteous. I ding the bell on the way out each time. If you know Arby's, I needn't say more.